Comments

Onida is nothing but shame on Indian brand.

Its really funny that, they are not even able to make a DVD player with USB and Card ready facility in year 2010

I purchased a DVD player ATOM HDR 5522 and after 1 month I found that the DVD player is getting hang when I am inserting 2 GB USB or 1 GB SD card. And also its not able to read JPG files now.

I complained to service centre (Complain No [protected]). After 2 days one guy came from nearby Onida Service Centre (Adyar, Chennai) and told me this is problem in remote but when I shown him that this is not remote problem because its cortrectly working with DVD then he sked me to take the set to service centre.

Worst product, worst service what else.

Onida / Onida V100 Cellular Phone — Defective Set

Sir,
On 05.02.2009 I purchased an Onida V100 cellular handset for use. The handset cost me Rs 1350/- and was bought from 'Suruchi Electronics' at Saheed Nagar, Bhubaneswar. Needless to say that the said electronics shop is quite reputed and as the product belonged to Onida company I had no doubt about its quality. However, to my surprise the set started giving trouble from the day one and within one month I was forced to complain before 'Suruchi Electronics'. Thereafter I was given another set bearing number [protected] of the same V100 model. This 2nd set too failed to give me any service and in another month and a half, I had to again approach the electronics shop ibid. On their advice I lodged a complaint before the Onida workshop at Satyanagar, Bhubaneswar. The workshop manager having examined my set commented that the product V100 has failed to live upto expectation. Thereafter, from the godown at Mancheswar, Bhubaneswar, I was delivered yet another V100 handset on 19.01.2010. Even this 3rd set could not provide me any relief because it was as defective as the earlier ones and I continue to run from pillar to post for redressal of my grievance.
In these circumstances where I incurred unnecessary expenditure to the tune of Rs.4000/- in the last one year and continue to suffer a lot of stress and mental agony, I look forward to corrective steps to be taken by the authorities concerned at the earliest.

Yours sincerely,
Purnananda Pradhan
Qr. No. NF.4
Utkal University Campus, Vanivihar,
Bhubaneswar, Dt- Khordha, Orissa.
Mob- [protected]
i Amitabh Dubey R/O Malakpet, Hyderabad have purchased onida 1.5 ton split ac on[protected] and given complaint at the TMC showroom on[protected] for servicing on[protected] the technician Mr Ibrahim have attended the complaint and told that the GAS is over need to fill it up and for that we need to pay the amount. my query is that in warranty period why we should pay the amount for the GAS hope any one from the company will take up the issue and persue it. you can mail me in regard to this at [protected]@gmail.com

with regards

Amitabh Dubey

Onida AC 12flt5 — Not working properly

Sir,
I purchased the Onida split AC on 14/04/2010 from Dee Kay Electronics.Just after two days cooling problem arose.I have already complaint for about FOUR times.But till date our AC has not been repaired.What's this kind of your service? Despite two people came for the repairment for all four times they were unable to repair my AC.I want to ask whether they are professional engineers or local electricians?We also registered this complaint in Ludhiana's office of your company through phone to Mr. Sandeep Mehra and Mr.Ashwani(on numbers [protected],[protected],[protected]).Due to these reasons I for all these four times used to come from factory to my residence which is12km far.Either you change my AC or unfortunately I have to take a legal action.
We bought Onida Color TV 5th June 2010, Due to power fluctuation, the TV got repaired on 8th June 2010. I have complaint registered on 9th June 2010. They promised to rectify the problem within 3 working days. Today is 19th June 2010, there is no call from the Service Technicians.

when we call to customer care they give the same reply as "We have forwarded the message to Technicians, it will be rectified today". But till now no one has turned up.

This is one of the Worst Service from Onida. I suggest and request People not to buy any Ondia Products

from
Mohanraj, Bangalore
I had complained to Onida Service Centre Mangalore (Complaint [protected]) one month back but still my TV not got repaired. They say that the IC has spoiled and they need to replace it. Still the work has not been completed. I had complained on May 13, 2010. Imagine there is no service for a month and the company doesn't care for their customers.

Onida TV Model 25 Nvg — bad service

I am Johnson from Dharapuram in Tirupur district in tamilnadu, I have Onida tv model no 25 NVG (E), that tv one repair on last month may 2010, i informed the service center in Tirupur. service mechanic tell to set call back if i go to that place to and fro i sepend RS.3000/= for car or other vechile,

so you inform that service center repair my tv in my home.
ONIDA G720 BAKVASS MOBILE
I yogesh pawar i have purchased the onida g720 mobile and just after 2 days the camera was not working and always hang of mobile. then i gone to service center i got worst service from them. and im sufeering the loss but you dont.
SO FRIENDS PLEZ THINK CAREFULLY TO PURCHASE ANY ONIDA PRODUCT
I too agree with you ... ONIDA has one of the worst services provided... First of all, they will service only after 3 working days... AFTER 3 working days..and then the it will certainly break down again within few weeks... so you can imagine the quality of service... I would suggest people opting to buy any electronic goods to stay away from ONIDA brand...

Onida — Customer Care not responding

Tha Service provider list given along with the Onida washing machine is of Adonis Electronics bangalore but none of the telephone numbers mentione in it are in working conditon as on date.

When called it states the telephone has been disconnected.

Will the concerned authorities take an initiative and furnish proper details.

Onida — problem on problam

Dear sir,

My onida washing machine gets problam evry time when i wash the cloth I put up the problem to onida care 3 times since i bought the washing machine. every time engineere come and solve the problam. next we face a new problam in this but now is enouh. last 14 july it drain problam solved. but sunday 18 july it have spining problam washing machine is still under warranty.service center take our complant but after one year facing same problam we are not seticfide of this product and we want to replace this washing machin from company


thanks.

kishan singh
phone no [protected]

Onida / Mobile Combo — Gift not delivered

Received Onida Combo Mobile set approximetly last month but till date I have not received gift ( Sun Glass ), although I have received my 2 nd order and placed order of 3 rd one, whose delivery, I am expecting by next week.
It is verey simple, after viewing a product in a TV show made order means I trust on you and your product as well as your words. if any time, I feel you people are not with your words, I will think more than twice before placing any order.
have bought an Onida Microwave Oven Model No. MO28CJS16B on 28.07.10 from Quilon Radio Service, Kottayam Branch. Kerala, they gave us on the delivery on the next day at home. We are basically settled in Duabi. Immediately after the installation we left to Duabi and the oven not at all used. This year again when we came on vacation on July 10th 2010 we tried to operate the oven and unfortunately there is no display on that.

The oven I gave it for service at your Kottayam service centre Ms Adonics Electronics on 18th July they said the Display Panel damaged and they have to replace the PCB.

Even though the Oven is absolutely new and almost in the warranty period, they refused to give the warranty and they said it will cost RS. 1, 800 for the part (PCB). I have agreed for that and they said with in a week’s time they will replaced the part. After several telephone calls we have to come back to Dubai on 6th of August 2010.

Today 20.08.10 only we have received the oven back and they charged Rs. 1800.00 and they refused to give the replaced part. After a return request on a white paper they gave us the part and in that part they have return replaced under warranty.

Because of their poor service we can not use the Oven on our one month vacation, the Oven is still new. Kindly check with your service centre for the issue and do the needful, being a product like Onida should keep good and prompt service centers.

Kindly conceder the request.

Thanking you,
Saji George
Koyickal House
Puthuppally P.O
Kottayam
Kerala, Phone Dubai :[protected].

Service centre Name: Adonics Electronics
Telephone.[protected]

Onida 720i — SERVICE

PC suite for Onida g720i
I purchased the onida G720i but didnot get PC suite. After that i went to service centre (Adoni Services, Vijayawada, Andhrapradesh, India). but they are not answering properly they are telling still we did not received PC Suite from out head office. Many more times iam asked but every time they are giving same reply and giving answer rudely

Onida 20l Microwave + Conv — Not working for the first use

Dear Sir / Madam,

I bought a Onida 20L Microwave + Conv model in bangalore Adiswar Showroom in marathalli. While selling they told it was a very good product and promising features. But the realy fact is its not working for the first instance in my home. The guy came for demo also din't give any proper demo.

For raising a complaint i called Adiswar the are not answering properly, and if i try to call ONIDA which the hand book is having goes as a wrong no. Not sure what to be done, will my Rs.6000 will go for waste?

Please help me on this.
I purchased the onida G720i but didnot get PC suite.I have to install mobail dailar aplication so how can install.

Onida — tv replacement

i would request the onida company to replace my one year old 29" slim tv with new one as it has gone bad thrice in a year , this may bring back the trust in ONIDA products.

Onida — tv gone bad

i have a 29" color tv picture is getting distortion ,it was seen by an engg an assured to repai by monday, but it is not attended yet.
I purchased a semi-automatic washing machine in 2005, till 2009, the service was good. Any issue, the call was attended in 48 hours. This time, it's been the worst of its kind, I had been waiting since 1 week, no proper response from the Customer Care. Each and every Customer Care Executive asks for the same details, and gives the same assurance that the problem would be addressed by end of the day. I feel that as long as the service is not good or atleast satisfactory, there's no point in buying any product from ONIDA.

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information