PayTM Mobile Solutions Complaints & Reviews

paytm is a good website.

Dear sir/madam

i did recharge of Rs 333.00 on today morning 7.30AM
But is was failed to recharge and in my account that amount reduced.
The order for PAYTM is as 8670713.
Please refund that amount.
ticket no #[protected]​)

Dear sir/madam
i recharge of rs. 99.00 in the mobile no. [protected] on 1/4/12 in evening time at 1630 hrs. recharge not successful but paytm site send sms recharge successful and ammount reduced in my paytm cash balance . The order no. for paytm is as 24254391. Pse refund that amount .

i use paytm site 29 no. 2011 at 6pm for recharge mts data card rs. 647 through citi bank credit card.this
ammount debited in my bank.but till now don"t recharge or any refund me .my order no. is 10104519.
many time i send mail this company . and this company frod with me he send mail for refund and again
rs.647 debit in my bank.on 16 april 2012 order no. is 7064142.so i want complaint this company(paytm.com)
and i want only refund in my bank .
shyam s . vyas
jaipur (rajasthan)
mobile no. [protected]

my mob no is [protected] to day 19.04.2012 recharge transaction no 35706029
as per your massage RS.50 DEBITED MY A/C but balance not credited my mob
please refund the amount to my sb ac no [protected] ifsc code is
ucba0000954 please care and claim settle immediately.

Dear Sir,
I tried online recharge Rs. 255. my tata photan plus (No. [protected]) on dated 05/04/2012 at 12:00PM. But recharge not completed and my money is deducted on my canara bank account. No.[protected] . I feel very frusted.
Please refund my amount as soon as possible.
Thanks.

i use paytm site 10 may 2012 at 9 am for recharge mtnl data card rs. 225 through axis bank credit card.this
amount debited in my bank.but till now don"t recharge or any refund me .my order no. is 37273907.
i send mail this company . and this company ford with me he send mail for refund so i want complaint this company (paytm.com)
and i want only refund in my bank .
Sunil Kumar
Rohini Sec-7 (Delhi)
mobile no. [protected]

On 31st august 12 I tried to pay my post paid air tel mob [protected] bill through pay tm but the transaction was failed still I have not received my cash deducted in hdfc bank and pay tm cash showing zero balance. Details are below

phone no -[protected]

bank ref no-318031, 31aug12

pos [protected]

plz do need full and inform

i have lost 150 rs/- from my account during recharge to my mobile so please refund it, as soon as possible.i tried 3 times 50 rs recharge it was failed.
my email id is :[protected]@gmail.com
my phone no:[protected]
card no: [protected]
date :-23/11/2012

Hi
This is Shobha on nov 30 2012 through paytm the payment was not successful to my mobile num [protected].

58456206 order no
58456122 order no
58558449 order no

im unable to recharge 222 rupee which is remained in paytm cash
please recharge to my mobile account num as im unable t o do
thank you
shobha

Hi,
I made a transaction thru Pay TM on 27th December for the amount of Rs. 1110 to pay my post paid TATA docomo mobile bill. My PAYTM order number for this transaction is[protected]. The transaction got declined but the amount has been debited from my SBI account. Please refund my amount because i have to pay my bill and that was the only money that i had in my account. This is what i see in my online bank account status( POS PRCH
POS 09607202 Paytm.com Noida).





Thanks & Regards,
Syed Danish Azam
Mobile: [protected]

They have cheated on me. Plaese do the needful. I don't trust this forum but i would like to give it a try.

cal to TATA Docomo customer care. and tel to your transaction Id no to customer care.your amount will be add your account..

Dear Mr.Azam,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

My mobile number is [protected], alternate is [protected], email is [protected]@yahoo.co.in. bye the way paytm people are missing. no body from their team at-least contacted me..

Hi
I recharged my Aircel mb no. [protected] for 447 rs from my SIB account using internet banking but the transaction was failed. My transaction date is on 15th aug 2013 (7.55 pm). Please help me to refund the money.
your faithfully
Alwin Joseph

I was tried to 3 times 10 rupees Vodafone Recharges and 1 time net banking 100 recharge to paytm account that's is also not done what can I do plz help me my orders numbers are[protected],[protected],[protected],[protected]

I Have Not Got The Refund For Two Orders. Its Been 12 13 Days But It still Shows Marked For Return. I Cancelled One Product (shipped) and Returned The second One. The Order Numbers Are[protected],[protected].Please Initiate The Refund Asap. Your Service Is Pathetic.

I have sent my ordered items back to merchant address as one your team member told to send, already 12 days happened no messages at all from paytm

dear sir,
i have gone for recharge of data for 51 in reliance [protected].amt got deducted two times, kindly refund the amt.thanks
sanjaibagga
[protected]

i have done recharge of rupees 28 for 2 times but it was failed and amount deducted from my account but i didn't received the refund till yet i want the refund back in two days otherwise i will drop the complaint in consumer forum .

Dear team, Yesterday I recharge my Airtel mobile no[protected] through paytm.Amount debit to my credit card, but recharge not successful.Total amount debit 50.00.Pls. Do needful for refund my money.


Regards,

jayseelan m

Mobil # [protected]

very bad services.

i have order bean bag but which was mistake order.i was required bean bag with filled.
today's 16day do not refund money
i hope you are possible and solve as soon as sir
my cancelletion order no.[protected] and ticket no.[protected].
my ragitration no.[protected]

i have order bean bag but which was mistake order.i was required bean bag with filled.
today's 16day do not refund money
i hope you are possible and solve as soon as sir
my cancelletion order no.[protected] and ticket no.[protected].
my ragitration no.[protected]

Hi there,
We are really sorry that your Recharge of Dish TV
DTH [protected] for Rs.250 failed. Your money(Rs.250) has been
refunded and is now available in Paytm Cash wallet for immediate reuse. You can use Paytm Cash for recharge, bill payment or buying any item at
Paytm. For more details go to Paytm.com/PaytmCash


Dear Paytm team
We have not receive refund till date.We have continuous follow up but not get any positive response from
your end.Let me know about refund procedure. If you are not given
refund, then we will complaint to consumer forum for the same.

Regards
Vasant Dharmadhikari
[protected]

MOBILE NO.[protected] RS.10 MOBILE RECHARG POS 00005344 NOIDA IND TXN#[protected]

MOBILE NO.[protected] RS.10 MOBILE RECHARG POS 00005344 NOIDA IND TXN#[protected]

DEAR SIR

i am not purchasing ANY ITEM but amount deduct in my account please send me details of this transaction


1. POS [protected] TRANSATION NO. 703186 TIME 8:39 PM DT. 29/10/2014 FOR RS.999/-
2. POS [protected] TRANSATION NO. [protected] TIME 8:42 PM DT. 29/10/2014 FOR
RS.999/-
3. POS [protected] TRANSATION NO. 703744 TIME 8:44 PM DT. 29/10/2014 FOR RS.999/-
4. POS [protected] TRANSATION NO. 704413 TIME 8:50 PM DT. 29/10/2014 FOR
RS.2000/-
5. POS [protected] TRANSATION NO.[protected] TIME 8:50 PM DT. 29/10/2014 FOR
RS.2000/-
6. POS [protected] TRANSATION NO.[protected] TIME 8:54 PM DT. 29/10/2014 FOR
RS.2000/-
7. POS [protected] TRANSATION NO.[protected] TIME 9:00 PM DT. 29/10/2014 FOR
RS.2000/-

SIR PLEASE REFUND MY AMOUNT AND SEND ME DETAILS OF ABOVE TRANSATION

THANKS

GOPAL LAL YADAV
MOBILE NO. [protected]
EMAIL yadav.[protected]@gmail.com

ORDER NO.[protected] OCT '14 7:18 PM
BUT RS.175/- RECHARGE NOT SUCESSFULLY BY PAYTM
AT THAT TIME RECHARGE WAS FAILED BUT NOT RETURN MONEY IN MY BANK A/C.PLEASE HELP AS

Shweta, Nov 05 12:46:
Hi Anirudha,
I am Shweta I am going to do my best to solve your problem.
I’m sorry that the recharge for your mobile number [protected] did not happen.
We checked and found that we have not received amount for this transaction from your bank.
In such cases the bank automatically refunds the amount into your account. It may take between 3 to 10 working days for the refund to reflect in your account. The refund timelines vary from bank to bank.
In case of any delay in receiving your amount, I request you to please get in touch with your bank.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Shweta

From: Anirudah Namle <anirudha.[protected]@yahoo.com>
To: "[protected]@paytm.com" <[protected]@paytm.com>
Sent: Wednesday, 5 November 2014 3:52 PM
Subject: Re: [Paytm Care] Re: RCtkt - Help Query

dear Shweta please go through link https://paytm.com/myorders/[protected] it is clearly stated that YOUR PAYMENT DETAILS
Payment of Rs. 150 is received by Paytm!

IDBI Bank DC Transaction No [protected]
Rs 150
and you write me that you have not received amount for that transaction; how it is possible, and my bank statement showing that
31/10/14 31/10/14 VISA-POS/Paytm.com Noida IN DR INR 150.00

this is both proof that payment transfer to paytm noida
my dear friend shweta please once again go through transaction; your reply is appreciated
Please consider your environmental responsibilities before printing this email.

Regards,
Anirudha Namle
[protected]


From: Anirudah Namle <anirudha.[protected]@yahoo.com>
To: "[protected]@paytm.com" <[protected]@paytm.com>
Sent: Friday, 7 November 2014 10:45 AM
Subject: Re: [Paytm Care] Re: RCtkt - Help Query

Dear All
Reminder No 1

till the time Paytm team did not take any action
Dear All
Reminder No 2


i never expect these kind of service from Paytm team till today i .e. 10th Nov 2014 almost 11 days are left from date of transaction but no refund from your side. take necessary action otherwise...


hope that this is my last time to write your for same reason.

My request on[protected]:27:47 and transaction 933D442D40F5E643.

I had paid Rs. 700/- online payment to make payment of docomo number monthly payment. I had to choose idea instead of docomo by mistake.

From October 16th 2014, am exchanging mails with Paytm to get my refund of Rs. 700/- but till today there is no response.

My SBI Account No. [protected]. Contacted my bank branch also they are advised to contact Paytm.

Hope I will get an immediate response on this.

Requesting you to refund my amount.

Regards,
Roopa
[protected]

we have recharged an amount of Rs. 444 /- on 21 st november 2014 wide mobile no. [protected] which is not credited to the said number
So i am requesting you to refund the amount asap


The above mentioned amount had been deducted from bank account

i m trying to pay my bill from past two days but its getting failed so i want my refund back in my bank account not in paytm wallet coz dere is no use of blocking 3880rs in wallet

I return the shoes but the paytm not refund my money

I return the shoes but the paytm not refund my money

I had made a recharge of 255 twice, the amount was deducted from the account but recharge not done, more over i had also did some other recharges with the same but same thing happens.
I was think deducted amount will be refund in the a/c but as on date no more amount refunded and still I am suffering from your end

Kindly resolve this and refund me asap.

Manoj
[protected]

I had shop at paytm with order no.[protected]. But I received a wrong and damaged product. I claimed my money to be refunded. ..they said pick up from your address is not available. ...so you send it with your own expenses then we'll refund your money. ...otherwise we'll give you an extra cashback of Rs.100 and keep the product with you. .. I didn't agreed for that. .. how can I go for more expenses for my initial money. ..Then they disconnected my call without any clarification. ...At least you authority take care of this complaint.
Thank you

worst experience with paytm.
they ask you to send back the wrong product at your own expenses for their fault... I dont recommend anyone to shop at paytm..

Don't shop at paytm. they will cheat you

We have ordered LG NEXUS 5 32GB but i got LG NEXUS 5 16GB

Dear sir on 30.03.2015 i hv do online payment through patym as on number[protected] of amont 600 but when when idoing this process paytm said to fail this process but my account deducts rs600 .For this matter i hv do the mail two times to paytm but there is no satisfactory reply from paytm .i only my amount refund my amount from paytm thogh from u hope u will help me.thank u Mayank raj contact no_[protected]

This is ORDER NO. [protected] Apr '15 7:36 pm
My Recharge Complete but not shown on mobile.. Please refund my 111rs/- Balens.

Hi

i wrote more then 15 mails for refund of 360rs.

there is no answer from this [censored]ing paytm team.


Ticket #[protected]: RCtkt - Help Query

Ticket #[protected]: RCtkt - Help Query


Ticket #[protected]: RCtkt - Help Query

My ticket numbers for 360rs ..

no one is taking action .

I order a product from www.paytm.com from mobile app.I return this item but no refund initiated from paytm, my Order no. is[protected] &[protected].
The total amount to be refund is 542 rupees and i request so many times to paytm on their mail to initiate the refund but no response from the paytm.no working telephone number.plz help

I have ordered through paytm and requested return. It accepted return and got it picked up from me. I have the pickup receipt. But paytm is not at all caring my emails and complaints. It has'nt refunded my amount even after 10 days of requesting. My order number is[protected]. Kindly help me.

I have been contacting since week. Asking about my refund on recharge order number[protected]. Which says refund issued into paytm wallet. U ppl replied sayin that was used on someo me other transcation. No mentioned by u was recharge I did before d 1 m talking about. Does it make any sensesense for u. M trying to explain same thing again nd m not getting reply

I MADE A COMPLAINT ON THIS WEBSITE ON[protected],

BUT THIS WEB SITE PEOPLE MISUSED MY CREDIT CARD DETAILS AND MADE PURCHASE FOR Rs 30000/-. A POLICE COMPLAINT WAS ALSO MADE. CALL RECEIVED FROM [protected].

ON THE PRE TEXT OF RETURNING MONEY THEY HAVE DONE THIS FRAUD.

SO CONSUMERS THIS WEB SITE IS ALSO FRAUD AND PAYTM IS TOTALLY FRAUD

GMREDDY

Paytm — I am not able to cancel ticket

my name is shashikant wadikar i have book a bus ticket Pune to Nanded..my ticket PNR no[protected] and order id[protected] Ticket id : 0B3HFL I want to cancel ticket and i m nt find out any way to cancel it what i do now?

Paytm — hold the delivery of material

Somebody hack my credit card no and use it for shopping in paytm.the amount deduct Rs. 8310 against card xxxx9333. so please hold the delitvery.

Paytm — spy camera damage

my spy camera is damge and button not work properly, please refund/exchange the camera my paytm order is[protected] and paytm shipment id[protected]

color changed

I am taken sparx olive Green camel floaters. In outside box also same olive green lable but inside the box sandal color blue .very bad feeling on paytm .

Woofer not working

We had receive home theater on Dt:[protected] form then, 1. The woofers are not working properly 2. The jack was not inserting properly. So, please consider our request and do favour to us.

Mobile Recharge but not get credited to 9533398082

Hello I have recharged 200 rupees but It is not credited. But money is debited. Can you please look into the issue?

Regarding Order 878730793 is not shipped

I placed an order in paytm on 9th April 2015. But my product is not shipped yet. There is no response from the seller. I need to know the status of my order. Please do the needful.

BUS Promblem

Dear Sir/Madam, This is bharathi I have booked the Paytm via ticket. Travels name rahat but i have already raise the Ticket ID[protected] but no one is response could you please conform the ticket issue and please transfer my money

Your Order No is1753059865 10:32 am , May 21 2016

They cancels my order...
I don't known why my order stands cancel they have to deliver my product...
It's not my problem how they will do this...
I want them to deliver my order or send me the actual MRP of product so that I can purchase it from market...

power bank not work

I have receive sony power bank 10000mah. Which is not work . I have do many mails to care but no reply received. If you can replace it or refund it. Please take action

i dont get my recharge

I had done a recharge of 149 rs but I don't get any massage and balance on number and a don't get my money back till now so pls resolve my problem

Mts payment

The payment received of rs 9133.98 dated 18th April2016 with transaction no[protected] still not reached to my credit card of HDFC bank ending 4970.
please send the same.

Please proceed my request

recharge unsuccess

[protected] of recharge aircel rupees 120 is unsuccess ful. But my amt has been debited from my ac kindly replace my ac

Refund Money to my S.B.I Branch Kestopor Kolkata A/c no 11221079762

Recharge of Airtel Mobile [protected] for Rs.99 Failed. So Reqest You please Refund my above Amount to my State Bank Of India, Branch_ Kestopur..Arun Dey A/C no: [protected], Kolkata pin 700102.West Bengal

Fake transaction

please provide shipping address of following transaction that amount deducted from my account y some unknown person

Recharge amount needs to be refunded

Dear team please refund me asapy recharged amount on 6th june 2016 i have recharged on [protected] but still recharge has not done from paytm order #[protected]

My recharge has not confirmed

I have recharged with paytm app it has been 24hrs ago and not confirmed my recharge please proceed my request to be confirm my recharge.

Order id:[protected]
Mobile number: [protected]

Unable to use paytm money

I tried to recharge my Mobil no from my saved card but instead of payment, the money automatically came to paytm wallet.again I tried to use dat but it is showing that the money cant be used.please help me with the problem.I couldn't reacharge or send back the money to my bank account even.please help me with this

My paytm a/c has been bloked inadvertantly - request to reopen it

Somebody wants to transfer money to my paytm a/c. it has come to my notice that it has been blocked. Request to reopen it.

Name: K. Iyappan
e-mail ID: [protected]@yahoo.com
Mob No.[protected]

My paytm violent deduct to2100 rs but not transfer to my bank account
Pls solve id no.[protected]
Mob no [protected]

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Its true, I lost 222, only checked once I recharged that its a fraud company. Please make sure that these companies dont exist in the public interest. I only tried because Vodafone's HDFC Netbanking was down and Lost 222 rupess.
I saw many complaints but still this company is existing. Very sad that our country's cyber police are pathetic.

Paytm.com solved my problem. Thanks to paytm.com

Good Evening Sir,
Mera * Paytm Date 23-Jul-12 Order No.- 43689164 Details - Recharge for Sun Direct number [protected] Payment (Rs.).- 165 Order Status.-Refunded to Paytm Cash

* Paytm Date 24-Jul-12 Order No. 43752053 Details - Recharge for Tata Sky number [protected]. Payment (Rs.).- 301 Order Status.- Recharge In Progress

Paytm Date 22-Jul-12 Order No.43580356 Details -Recharge for Sun Direct number [protected] Payment (Rs.).-165 Order Status.-Refunded to Paytm Cash

ek me union Bank se kiya-165.00 Dusra Hdfc Bank se kiya .-165.00 + 301.00 a me Debit Card se use kiya. Mera Paisa Bank se Already cut liya. Kuch Problem ke liye fail hogaya, avitek vi Refined nehi huya. agur ase timely refined nehi hoga to me Recharge kese karenge. Please resove my problem.


Swarup Paul, Kokrajhar, Assam phone Number.[protected]
email id:[protected]@gmail.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

I have recharged my mobile no.-[protected] on 21 April 2012 time 12.35 p.m from paytm for Rs.100/- (uni nor Mobile) and till date I have not recieved my amount in the phone. and the amount is deducted from my axis bank account. due to some error the process was not completed.order no. is35827984 so many time came same problam pls refund my manny

i have recharge my two mobile no. [protected]. [protected] on23april time 12:40p.m from paytm for 100 and 50 mtnl and till date i have not recieved my amount in the phone my order no. 35965245 and 35968313 pls refund my money my account

I have recharged my mobile no-[protected] on 4may 2012 from paytm for Rs.555/- airtel mobile and till date I have not recieved my amount in the phone. and the amount is deducted from my state bank of india account.due to some error the process was not completed.order no. 36802128 so many time came same problam pls refund my manny

I have recharged my mobile no. [protected] on 18th May 2012 time around 17:39 P.M from paytm for Rs. 50/- (Airtel) but its not recharged and amount is deducted from my PNB account. so refund my amount as soon as possible. MY order no. is 38064328.

Do the needful.

i have special recharge rs152 but not added so refund this amount

regards
vanchinathan
[protected]

i have special recharge rs 152, but not added this amount vide order number 52000567

I have recharged my mobile no. [protected] on 13th, nov, 2012 time around 9pm from paytm for Rs. 110(Idea Mobile) and till date I have not received my amount in the phone and the amount is deducted from my Bank of India account. Due to some some error the process was not completed vide order no. 56142665. Pls. refund my money .

I have recharge bsnl prepaid on 15-11-12 at 10:50 am Rs 226/- but this is failer. So please refund my amount as soon as possible . My order no is 56333016

Sir,
I have recharge BSNL prepaid on 19-11-12 at 05:48:27 PM Rs 20/-vide order no. 56939193, Rs. 10/- at 05:51:23 PM on 19-11-12 vide order no. 56939690, Rs.20/- at 12:53:47 AM on 01/12/12 vide order no. 58607559 & Rs. 10 at 01:07:56 AM on 01/12/12 vide order no. 58608558 and till date I have not recieved my amount in the phone. and the amount is deducted from my bank account.due to some error the process was not completed.. So please refund my amount as soon as possible .

SIR MY RECHARGE [protected] BSNL NOT SUCCESSFULL PSE TRANSFER MY RUPPEES 99 TO MY A/C [protected]

sir my recharge [protected] tata docomo 30 rupees pls return my a/c my order no 79158103

sir i recharged bsnl tok time vide order no 79819960 not sucessfull please refund my money thanks

I have recharged my mobile no. [protected] on 11th, nov, 2013 time around 4:30pm from paytm for Rs. 148(Vodafone Mobile) and till date I have not received my amount in the phone and the amount is deducted from my HDFC Bank account. Due to some some error the process was not completed vide order no. 93812936. Pls. refund my money .

Regard
RANJAN KUMAR
[protected]

Dear sir,
I have recharged my mobile no.[protected] on 10th may, 2013 time around 6:35 pm from paytm for Rs. 50(Idea Mobile) and till date I have not received my amount in the phone and the amount is deducted from my Axis Bank account. Due to some error the process was not completed vide order no. 93581452 Pls. refund my money .
Regards,
Nitin Mhaske.
[protected]

I have recharged my mobile no. [protected] on 26th august 2013 time around 3:02 pm from paytm for Rs.30/- (B.S.N.L Mobile) and till now I have not received my amount in the phone and the amount is deducted from my Axis Bank account. Due to some some error the process was not completed vide order no.[protected]. Pls. refund my money to my axis bank a/c([protected])



regards,
kalyan singha.
[protected]
[protected]

SIR MY RECHARGE [protected] vodefon NOT SUCCESSFULL PSE TRANSFER TO MY A/C [protected]

Hi,

I have done the transactions on 31st March and 1st of April to buy the bus
tickets. I have even written the complaint to [protected]@paytm.com but no user. The below are the approval codes provided by citi bank.

31/03/[protected]Transaction amt: Rs.1890) - Successful
1/04/[protected]Transaction amt: Rs.2397) - Not successful
1/04/[protected]Transaction amt: Rs.2397) - Successful

I haven't received my refund amount for the un-successful transaction.

Please do the needful asap.

Regards
Seshu

Kindly send me the refund of an amount of Rs. 1685 which I by mistake paid through my Oriental Bank Debit card at 13.35 today

Kindly send me the refund of an amount of Rs. 1685 which I by mistake paid through my Oriental Bank Debit card at 13.35 today

Paytm — I have add money in paytm wallet.I have click the refund option but my money not refund in bank account please give a help

I have add money in paytm wallet.I have click the refund option but my money not refund in bank account please give a help Paytm Order#[protected] Paytm Wallet Txn 9AF68DBETEB20EA0

Paytm — my product is not delivered

I'm Ordered nutrilite daily on March 02, 2015. My order number was[protected] my order was not delivered still now.

Paytm — Not Sucessfulll Recharge

I will Recharge for Rs 100 For Airtel Number But It was no successes full it was in this position 'waiting for operator confirmation" the order number is[protected] and phone no. is [protected], What to do to recover it

Paytm — Regarding balance prepaid for Idea mobile

I have done recharge of 80 rupees 2 days back. But still I didn't get the balance. my phone number is [protected]

balance debited but not recharge

my Paytm wallet Debited But not recharge my mobile. Paytm order #[protected] Paytm Cash Txn ID EFA3BDF5628304AA Mobile No. [protected]

purse

I have recieve duplicate purse i want refun of purse

RECHARGE AMOUNT NOT RECEIVED

have recharged a bsnl no. Through your Paytm app of amount 150.The amount is deducted from my account via debit card but the still not received here is the proof all essential info. You can get through this image Mob [protected]

NON RECEIPT OF FAILED MOBILE RECHARGE AMOUNT

I PAID Rs200 TOWARDS MY MOBILE RECHARGE [protected] THROUGH INTER NET BANKING WHICH FAILED ON02/03/15. I HAVE NOT RECIEVED MY REFUND YET. PL. LOOK IN THE MATTER.THANK YOU.

blocked login ID

My paytm wallet has 6300 INR. I want he money for recharge but it is blocked.. please help me out of this situation please reply at [protected]@gmail.com

No Recharge made

I recharged my airtel mobile number using the Paytm website. The requisite amount of Rs 350 has been deducted from my bank account but i have not received my recharge. Order number[protected]

About transaction of money from paytm

Sir,
I pleased to you . I transaction money from paytm to my friend account. And after then I found that his his verified paytm mobile number had blocked . please help me to return my money in my paytm account.
So, for this help I'll always pleased to you.

Incomplete order received (Order No-1782664706)

I received incomplete order (free packs is missing) and the packaging is also not so good like the cashew packet put inside the walnut outer pack.
Please let me know anything else, but do provide resolution asap.

On 15th of April, 2012 I have recharged [protected] for rs.23. it was shown in my account that the recharge was successful. however, i have not received any recharge nor the money was refunded later. in this context, I would request you to kindly refund my money or arrange the recharge to be done immediately.

pay tm/ mobile recharge — recharge not done

my account have been debited rs100&200 on27/07/2011&28/07/2011 for recharging mobile no;[protected]&[protected] respectively but mobiles are yet to be recharged. r.nath

i made internet mobile recharge through "Paytm", the money deducted from my account and also the mobile recharge sms come from paytm asorder no. 7058316 up-till now there is now money in my mobile account, due to this i also harassed as gone out and my one work interrupted badly as i have no balance to call.my mobile no. is [protected]

i made internet mobile recharge through "Paytm", on 31/08/2012 the money deducted from my account and also the mobile recharge sms received from paytm asorder no. 160998 and Ref No[protected] up-till now there is now money in my mobile account, my mobile no. is [protected]. Please recharge it immediately

I have recharged 200 on24/03/15.money has deducted from my ICICI bank account.but my mobile no hasn't recharged.Kindly take an action or otherwise refund my money to my account.
Transaction id no=[protected]

MY PAYTM BALANCE HAS BEEN DEDUCTED FROM ACCOUNT AND NOT RECHARGED YET

I had nearly 80 rs in my wallet
The next minute i opened my paytm i saw that the balance was 0 and i had to log into the account again . All my details was erased please find a reason for this issue

PayTM — no charge no refund

i recharged my mobile with paytm.no recharge was done but Rs.333 was deducted from my sbi account.Plzzz help.tell me whom to contact for this,my [protected]@rediffmail.com.
Plzzzzzzz Help!!!!!

I had recharge for the mobile [protected] through SBI net banking using paytm website orderno:6556046 on 13th of this month my account balancing is showing debited but i had not get the recharge of Rs.10
pls refund my money as early as possible.
Thanking you sir
Mehamood

Here are the details of acknowledgement


Order Number: 6556046
Transaction Date: 13-Oct-11 14:52:40

S.No.DescriptionStatusPayment (Rs.)
1 Recharge of Rs.10 for Tata Indicom mobile number [protected]Payment Failure 10.00
Final Amount Paid 10.00
Payment Mode:
Rs.10.00 paid by Net Banking ()

@ Mehmood

We have refunded the amount into the PayTM cash balance for the unsuccessful transaction.

ORD NO 5081882 RS 220 & ORD NO 4411034 RS 125 PL REFUND

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have completed the refund process of both orders from Paytm side.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Hope your issue has been resolved.

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

no recharge no refund
i recharged 1st December, 2011. I have recharged mobile [protected] .no recharge was done but Rs.50 was deducted from my sbi account.Plzzz help.i am handicapped person tell me whom to contact for this, my [protected]@gmail.com.

I have recharged my mobile no.[protected] three times on 17 March, 2012 for Rs.200+200+200/- in this only one recharged was success and two recharged are failed. I write to Paytm then Rs.200/- have been refunded by Paytm and balance Rs.200/- not refunded till now.
Tejvir Singh Atri
Email - [protected]@gmail.com / [protected]@yahoo.co.iin
Phone No.[protected] and [protected]

i have recharge my mobile amount was debited but not recharged [protected] . another number was also failure what should i do [protected] amount was 75

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

My email address is [protected]@gmail.com i paid my mobile bill through paytm the transaction showed failed but momey debited from bank account sent so many emails to paytm with regards to the refund of rs.327 but no reply i think paytm should be banned as they r fraud ate my money

i have recharged my mobile with the 110 but i did not the balance and my mobile number is [protected]
i have recharged 2 the [protected]

Paytm — Paytm Cash Received pending

[protected]:02:59 Paytm Cash ReceivedFROM: UYTG OUYHU Paytm Cash Txn ID 4070AB675DB1F7A5+Rs 3000 PENDING sir please solv

Paytm — item-938408872 true fation multicolor half shirt ke badle half pant

item[protected] true fation multicolor half shirt ke badle half pant aaya hai

Paytm — my a/c 31322376412 not refund 634 six hundred thirthy four only

ORDER NO. [protected] Apr '15 10:06 pm mera bank khata may abhi tak refund money add nahi hya ...so plz refund my money 634 a/c no - [protected]

Paytm — refund problem

my jeans is wrong but paytm was not efund

replacement

damaged product delivered

Cash Withdrawal from my Paytm Wallet

Dear Sir, Rs.105 was sent from my Paytm Wallet to this number : [protected] but i could not sent this money. Please help me to refund my money as soon as possible.

Returning of product

I want to return my order as the product delivered is used and not unto the mark

Recharge Not Complete but Amount Charged

Hi,
I was recharge my prepaid no on paytm as on dt-18.05.16, but my recharge was not complete and amount was detect from my account. so please complete my recharge or refund my amount of rs 60

order no [protected]

Rs. 1110/- deducted but service not provided & no response to emails or CCC

Dish TV recharge ORDER NO.[protected] |28 Feb '15 3:12 pm Rs 1110 Payment Deducted but service not provided.

Return of my purchased product

Hi, I have purchased Monster Beats by Dr.Dre sperb sound Solo HD Headphone-OEM (Yellow). Which have arrived without a ear bud for the speakers.

not received ticket

i booked a bus ticket from hyderabad to bangalore and the journey is on[protected].But i didnt received ticket.How can i travael without any details.please assist me immediately

paytm order number is 684781724,it is not successful my airtel m.no.9596574370

Sir, l have recharged aitel recharge(M.no.[protected] -Rs-146) on 09/12/14 at 7.38 pm.but it is not successful, update and neither refund my paytm wallet. Please cheak & insure it and refund my money immediately. Thannks

Panasonic trimmer

I need this trimmer, this is completely a cheating, u can't dil this being a MNC you people cannot bluff need trimmer no need of refund,
Please do the needful

Recharge Not credited in to my mobile

I recharged rc80 into my mobile then 80rs deducted from my account but iam not getting balance

not dispatching product

I have ordered a reebok sandal on 03 oct 14, order no is[protected] payment was done on same day but the item has not been dispatched yet...i have mailed at [protected]@paypaytm.com many times but never got satisfactry responce

103321880.....regarding

Very unexpected behaviour from your side. neighter calls no balance refunded. let me know the update at the earliest. i am dropped so many emails also

Refund not credited yet but my order is returned

I got a wrong and damaged item from paytm then i returned the item but still no refund is credited

contact number 180018001234 irresponsive

I could not talk to anybody the number always gets connected but noone talks.

request for recharge for rs.100 was not made but money was debited from my bank. Tel. no. [protected] . Date of recharge 9-4-2012. time1202.
will somebody do something about this

our balance has been cut from our account but the reacharge has not reached

i have been charged rs270 but not reached

hello, sir my self v v shirke. i have recharged rs70 through in paytm but recharge is unsuccessful my order number is 35713333. please solve my problem my recharging mo. no is...[protected]

i do recharge mobile at paytm online [protected] aircel use iob net bank for 100 rs on 26/08/2012 3.30pm . I have not recharged but mybank balance 100rs debited .pls return my amount

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

my self nachhatar pal. i have recharged rs450 through in paytm but recharge is unsuccessful.hello, my order number is 46077897. please solve my problemsir

i recharge my mob. of Rs. 43 (airtel) by paytm site bur recharge was un succasfull how can i get refund

Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

on 5th sept 14 i have attempted to recharge my airtel mobile no [protected]. for rs.550/-. amount has been deducted from bank account and mobile number has not been recharged

Today (10.09.14) by using my ATM card No- [protected], i
have processed the payment for recharging to my mobile number
[protected]. But the recharge is no received at the same time amount was
debited from my account for Rs. 110/-

i recharged 76rs 2g plan+10 rs talktime. amount is deducted from my bank.but there is no such plan as per reliance data plan.after rechargin talktime my balance suddnly dissapeard

i recharged my airtel no. [protected] with Rs 120/- on 17/09/2014 with paytm order no.[protected] but till date neither my mobile was recharged nor balance refunded to paytm cash a/c. i given complain several times to paytm but no fruitful result found. kindly initiate needful action

i recharged my airtel no. [protected] with Rs 120/- on 17/09/2014 with paytm order no.[protected] but till date neither my mobile was recharged nor balance refunded to paytm cash a/c. i given complain several times to paytm but no fruitful result found. kindly initiate needful action

i recharge my mobile [protected] on 17/09/14 with Rs 120/- at PAYTM online with transaction no.[protected]. but till date no rechage done but balance charged on same day. i have given complain several time to paytm but no action taken

good display

no action taken by ur site

dear, sir maine apna airtel no.[protected] me rs 199 ka recharge 18 sept ko netbanking ke madhyam se kiya.sir hamare account se 199 dr. ho gya but number par recharge nahi hua. sir bank ka transaction ref no IGZ7641713 hi.sir please help me.

Mobile Number [protected] not recharge rs.30 odaer no.[protected]

Mobile Number [protected] not recharge rs.30 odaer no.[protected]

I done 41online recharge from paytm of 250 rupees on my airtel number [protected]on 8th nov. 2014 and transcation of 250 rupee done from bank but still i dont get my recharge..so tell me how much time i have to wait for charge.plz rply me soon...so refund money or recharg as soon as possible

Sir,

I have recharged two times Rs.39 of vodafone today through I Banking. But it was not successful.
Please guide me how I can recover the money or recharge again of the same amount.

i had recharged from [protected] for [protected] for rs 220/- but not recharged but my account got debited on 18 dec 14 transaction number is 77888972iigooiikaa2 transfer to[protected] one97 communications P

please take urgent action otherwise call on my number [protected] for further clarification

my vodofone no [protected] recharge 149, , not recharge my number so refund my icici account...

hello sir i am YOGANAND [protected] vodafone recharge 149 Rs Failure before 12 days . but not refund my Money.
plz refund sir...

Iam [protected] number was recharge. in 5times, but not recharge, the amount 150+150+150+150+20= 620. total amount RS 620. Please refund my account.

my airtel no [protected] which i have recharge on date 7.2.2015 with 150 at double time recharge but not recharge on my main balance but less in my bank account balance please solve this problem ...

my airtel no [protected] which i have recharge on date 7.2.2015 with 150 at double time recharge but not recharge on my main balance but less in my bank account balance please solve this problem ...

i am recharge my number in this your paytm sight.then no recharge for my number
my number [protected]
recharge amount 150/-
refference number
15-Feb[protected]Feb-2015)
TO TRANSFER
INB Paytm Mobile Solution Pvt
[protected]IG00PMZHN0 TRANSFER TO [protected] ONE97 COMMUNICATIONS P 150.
please recharge my number immidiatly.
thanking you

u r payment duduct but recharge not compled no.[protected]
contact me :Baljeet singh[protected]

Mob-[protected] my account debit RS.297 but my mobile no balance so I request my complain accept email [protected]@rediffmail.com

I have made one recharge today at i.e. 23/03/2015 12:15:41 of Rs 50/- for Aircel no [protected] but it is not recharged where as my SBI account is debited vide transaction ref. no. IG00TTFXK5 23-Mar-2015
(23-Mar-2015) TO TRANSFER
INB Paytm Mobile Solution Pvt [protected]IG00TTFXK5 TRANSFER TO 326 50.00


please do the needful.

Thanks.

Till date I am fully satisfied by your service.

I have recharge a no [protected]of idea maharashtra of 10 Rs .And i haven't get any recharge amount ..but paytm application shows your transaction is completed

Today i have recharged 120 Rupees in my airtel mobile no-[protected] .
120rupees deducted in my debit card, Still not recharged& for better query i give order no[protected] & paytm cash Txn ID - F249589D533B7F22. Please recharge in my mobile no or add 120 Rupees in my paytm account

My OTP box cursor not highlight and OTP entered not done.

Hello...
Today I balance in my vodafone of 39rs with the help of netbanking..
There is already money cut from account but yet recharge is not come...
order number is[protected]...

Please solve these as possible...

Sir, BSNL prepaid of Rs341(April 13) and recharge failed. In 15 April recharge of Rs100 has refunded. Please refund balance of Rs241.([protected])

Hello sir, I had recharged my mobile number [protected] by Rs 50/- on 15/4/2015, amount has been deducted from my bank account but that amount has not been credited to my mobile number. as iam going to port from idea to tatadocomo, hence please return my amount back to my back account thank you.

Dear Sir
22/04/2015 BSNL top up recharge Rs.150 no is [protected] but payment not receive not

I hav did the recharge through paytm mob no . [protected].
My balance has deducted but balance didn't come
to mob no . [protected].

Hi...
My request is processing only, still i did not get my recharge... But amount was deducted in my acct... mobile no is [protected]... please can you process my request...


Recharge of vodafone Rs.195 (3G data)


CC transaction No:[protected]..


Thanks
Nishanthi

Please review my complaint

Dear Sir / Madam,

My CC Transaction No [protected], paid 100/- Rs. for mobile recharge but still haven't got balance in it. And got confirmation massage on mobile that 100/- deducted from my account.

You are requested to resolve the problem as soon as possible.

Hello sir,
maine airtel mobile no. [protected] per 87 rs. ka or airtel mobile no. [protected] per 98 rs. recharge kiya tha, mera balance to account se kat gya lekin mera recharge nhi huaa,

jiske order no. [protected], [protected] hai.

NAME- Gurpreet singh
MOB. NO.- [protected]

Hello, I'm Surbhi Kashyap ur paytm account holder and my mail i'd is [protected]@yahoo.com. I have recharged of rupees199 on airtel prepaid mobile no.[protected] on 23 june at 05:39 PM, Order no.[protected] but this recharge is not occured till yet and my payment was deducted from my account.I m requesting u to refund my payment oterwise i will sue this case in court. Your early action will be appreciated and helpful for me...

i was just trying to recharge my phone, i received an OTP and entered it on the screen it kept on buffering and at last it was not successful. but the money was debited out of my account. the first one was not successful, so i tried for the second time, but the same thing happened.. 200 INR was taken out of my account though t5he recharge was not successful.. i need a refund ASAP

i know it might be a technical error, but please do not let the side to open if you are already aware of the ongoing situation.. it is frustrating

Paytm — they hacked my account and took away the entire money

[protected]:35:09 Paytm Cash sent rs-3242 TO: Mr Sir Paytm Cash Txn ID 670196F61ADD6FA5 Comment: thanks i did not transfer any amount.it is taken by paytm.i want my money back.i will drag ur company to court

Paytm — returns of product

i want to return my product because it was damaged from back side when i was open it and keyboard is not in USB port

Paytm — Full talk time is not successfully recharge.

Dear sir, i am recharged full talk time offer in paytm. But i did not get full talk time. Normall recharge only i am got. My order number is

Paytm — maine e5 mobile date 30/03/2015 ko purchase kiya aur paytm registred karaya 31/03/2015 ko lekin e5 per paytm cashback 2400 rs milna they mujhe nhi

maine e5 mobile date 30/03/2015 ko purchase kiya aur paytm registred karaya 31/03/2015 ko lekin e5 per paytm cashback 2400 rs milna they mujhe nhi mil pa rahe h mera paytm e5 mobile number [protected] h kripya mere 2400 rs dilwaya jaye

did not get cashback

#[protected] #[protected] #[protected] #[protected] #[protected] #[protected] #[protected] #[protected] in these order these are orders from 4 numbers

Recharge not completed, still processing

I recharged for Rs.110 for TATA Docomo mobile and still its processing after failing for 1 time. I want my refund as fast as possible.

product

I Recently buyed a micromax a106 battery of 3600 mah but the battery is not 3600mah its fake its just some 1500 mah battery they show something on display and give a fake thing not fare iam not happy bad service

as per promise money is not return in paytm cash wallet

I have order 2 items on paytm online shopping order no is[protected] on 22 july 2014 as per the offer there is 50% cash back on amount of total shopping. Still I dont get back my money...

refund for money

Hey I have done a recharge of 95 in my vodafone no [protected].due to some failure recharge was failed but Money has been deducted from my‎ account and has not been refunded so please refund my money as paytm cash.

Money deducted from Account but shows transaction failed on PAYTM app.

My Order number is[protected]. Please help me getting my money back. Thank you.

Didn't get the ordered product

Ordered MILTON SILVER color flask. But received PINK color flask.

refund of cash

Dear Sir I Bought Dell Laptop Beg Online From PayTm. Company Send Me Defective Piece. I Returned Back To The Company. But Company Not Refund My Cash. My Order No[protected]

Dish tv recharge not successful amount is not refund

Dish tv recharge not successful amount is not refund

I am Rakesh Gamit. I have recharge my mobile number ([protected]) with Rs. 302 on 10/04/2012 and my order no.35015638 through Paytm.com. But my mobile no ([protected]) has not recharge with Rs.302 but the site has shown that my number has been recharged with Rs.302. When I have enquired with BSNL customer care they r telling that my number has not recharge with the amount Rs.302. So where my amount has gone?????????? I do want to have clarification from Paytm.com side. And want my mobile to recharge with Rs.302. Paytm.com should be banned for harassing the common people. Disgusting. And i make this recharge but the bank debit this amount form my account & no recharge recived yet so please refund my amount as soon as possible.

Rakesh Gamit
Mo. [protected]
Email : [protected]@yahoo.com

I am venkat. I have recharge my mobile number ([protected]) with 151 on 5th July'12 through Paytm.com. But my mobile no ([protected]) has not recharge with 151 but the site has shown that my number has been recharged with 151. So where my amount has gone?????????? I do want to have clarification from Paytm.com side. And want my mobile to recharge with 151.Please find the above metter.

on12/5/2012 i asked for a recharge of my tatasky DTH customar ID [protected] for Rs.500 through my RBS credit card no.[protected] and your registered noref.no37479284 which has not gonethrough and you have relied that the transaction could not have been done and the amount of RS 500 has been kept in your Paytm account kindly refund the amount to my credit card account under intimation to me immediately.

P.V.Ranganathan

Dear Sir
On last 27/08/2012 air tel dth re charge Customar id no:[protected] for Rs.310+310(tow time) through my
Bank Of India dibet card no.[protected] gone through and you have relied that the transaction could not have been done and the amount of RS 620 has been kept in your Paytm account kindly refund the amount to my Debit card account under intimation to me immediately.please

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 99 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

You may also watch our videos for more information: http://vimeo.com/paytm/videos

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://vimeo.com/33272839 for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also watch our videos for more information: http://vimeo.com/33272839

Best Regards,
Paytm Customer Care
[protected]@paytm.com

my mo.[protected] recharge unsuccessful dt.13/07/2012..order no.42703185 payment not received in my account of Rs.20