[Resolved] Philips / MCD109 — Faulty Remote control | |
Hi, On 15th of April '08 I've lodged my complaint regarding my mini home theator MCD109 DVD Player. But till now I am getting only daily assurance from Philips Customer Care and Philips Service Centre. Unfortunately, I have been a regular Philips customer, even when I was in USA. I am calling them and service center too and the common reply is they will reach me in 48 hours. Pathetic customer care I've experienced with Philips, India. My complaint number is 62562 Plz Look in to this matter Regards G P Chaudhari Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 43 Comments | |
Comments
Phillips has very poor quality products & their after sales service is pathetic. Their service centre in Thane is full of arrogant (as well as ignorant people). I am also having a DVD Micro theatre MCD 290. In the last 3 years it has developed snags almost 6 times. The guys at the Thane Service Centre charge exorbitant rates (Rs 350) just to have a look at what the fault is. They even don't tell you about the charge when you hand them the system. Add to it some obscene amount for actual repair & ridiculous timelines. When you confront them they behave in a very rude fashion. Please beware of Phillips Products. They have got worst after Sales Service.
Reply
dear sir
i have purchase dvd dvp3256 s.no.fjia[protected] dated[protected] from ashok electronics karwi (chitrakoot) u.p. it is defective from one month and i have send it to ashok electronics. so please repair my dvd as soon as posible. thanking you
from raju purani bazar karwi. mobile. [protected]
i have purchase dvd dvp3256 s.no.fjia[protected] dated[protected] from ashok electronics karwi (chitrakoot) u.p. it is defective from one month and i have send it to ashok electronics. so please repair my dvd as soon as posible. thanking you
from raju purani bazar karwi. mobile. [protected]
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