Poorvika Mobiles Complaints & Reviews

hi sir,
i got a karbon 111 mobile from ramanathapuram branch on 01.09.2011 [Invoice no. 4916] in which they give defective charger. i went your branch many more times and they are not responsible . please change the new charger.
contact no. [protected]. gmail id. [protected]@gmail.com

hi myself manikandan... i went poorvika theradi branch.. i bought nokia basic model mobile.. they told to give me the gift of one watch.. that time watch not available.. you can get this later.. they told.. i went to there after one week.. they gave me one photo frame and foolish me.. "we cant give watch for this basic model phone" they told...

regards
manikandan

hi frndz,
I bought a mobile at Tamilnadu and when i gave service at Bangalore they are not picking up saying this bill is not valid in Bangalore then for what purpose the bill is given. Never buy a mobile from Poorvika mobiles.

Dear Sir,

I have given my Blackberry device for service at your Ambur Branch for Charging Connector problem on dated 19/05/2013

Model No. Blackberry 9860 Torch
IMEI No. [protected]
Poorvika Service Job Sheet No. 13202

I have asked poorivka if they can give back rectified on the same day, Technician Name Mr. D. Tamil and others at the showroom assured to give on the same day evening (19/05/2013).

When I called at 7.00 pm on 19/05/2013, I have been informed by your technician Mr. D. Tamil that the problem is not fixed it will be ready by next day 20/05/2013.

On 20/05/2013 around 11.30 I received call from your above technical person saying it take 2 more days to fix the problem. I requested him to return same as it is so that I will go and fix the problem in any authorized Blackberry service outlets at chennai. He assured me to give on 21/05/2013 without fail.

As your aware that Blackberry is mainly used by Working professional for Email Communication and I have been registered with Factory Email ID so as to reply our company International customers immediately. I am pressurized and in mental agony with work load for not catching up email due to non-availability of the device which is under service in your esteemed concern.

On (21/05/2013) I was not answered to my call even after several attempts and I myself traced new Ambur Poorvika No and when I called I received a reply from other service person that Mr. Tamil has gone for meeting and I have not proper response. I asked them to give atleast a standby. No response...

Today (22/05/2013) after my several attempts to calls, I got an info that my device is at Chennai Service Center and once they complete the trouble shoot they will send the device through courier. And even they added that it has been flash ( at time of handing over my device I particularly asked your technical person that should I take back up. He replied it is only charging connector problem no need of it). Now all communication datas are completely damaged. How I should retrieve them back ??????.

What sort of answer I should give to my international customer... since I don't have standby device to reply them spontaneously...

What sort of Service Poorvika provide to customer where the showroom is newly opened at Ambur Town...

PLEASE PLEASE IF YOU DON'T HAVE PROPER TECHNICAL PERSON DO NOT OPT FOR SERVICE TO THE CUSTOMER

Also my device given is not for experiment at your service center I have given for only problem which needs to fixed...

Please do not under-estimate technicality of the product...

Give proper response to your valuable customer. Because if you people don't care of them, for sure your competitor will take care...

When can I get my device back??????????????????????

Thank you

Best regards
Shafeeq

Mobile # [protected]

Dear sir I am karthikeyan at thiruvottiyur 2 days back I went to oldwashermanpet poorivaka showroom. I am very disappointed. that person speech is very bad. very very bad service.

regards
A.B.karthikeyan
ONIDA SERVICE
[protected]

DEAR SIR,

MYSELF THAMIZHARASU...
I HAVE GIVEN MY MOBILE SONY XPERIA Z3 TO THE POORVIKA PICK-UP SERVICES AT FEB 5 2015...AFTER PICKING MY MOBILE I GOT A CONFIRMATION CALL FROM POORVIKA... THEY TOLD ME YOUR MOBILE HAS DEAD SO HAVE TO PAY RS.12000 TO OUR POORVIKA, WHEN U PAY THE MONEY WE WILL GIVE U A NEW MOBILE OF SAME MODEL WITHIN 7 DAYS YOU WILL GET YOU'R NEW MOBILE...THE NEXT DAY I PAID THE MONEY RS.12000 TO PERAVALLUR CHENNAI POORVIKA SHOWROOM ...
BUT STILL THEY DIDN'T GIVE ME MY MOBILE "70 DAYS" AS COMPLETED
WHEN I CALLED THEM THEY PUT MY CALL ON HOLD FOR NEXT 25 MINUTES..
THE STAFF NAME IS " ILAKKIYA" SHE, S TEASED ME ALL THE TIME...

NOW I DECIDED TO GO TO THE CONSUMER COURT WITH PROPER EVIDENCE THOSE I HAVE...

IF YOU HAVE CHANCE MEANS KINDLY HELP ME...

THAMIZHARASU
[protected]

MICROMAX/MOBILE PHONE — product defect / warrant problem

I purchased phone on 25/08/2010 from THE MOBLE STORE shakarpur-1362,delhi-92.
This phone is out of order from 08/09/2010.
I want ther serveice center Kalka ji - they did not accpet my phone & say company give us order no recived any phone.
then i want another service center kalka ji- there was lock.
finaly i submitted phone at D-61,laxmi nager on 21/09/2010( job card no.755219). they told me to give phone in 8-10 days. Now every day they told me to give phone tomarro. today is 22/10/2010 & i did not get my phone.
I am trying to call on their COSTUMER CEAR NO.([protected]) but no reply is their. i am calling theri kriti nager office but they do not pick phone.

i want some acction against company & my phone back.




RAHUL JHANWER
(C.A., C.S. Final student)
H.N.13111,SEC-37, FARIDABAD, HARYANA-121003
Phone no.-[protected]

I bought my first sony ericsson Xperia mobile from Poorvikka mobile store. At the time of purshase the branch manager delivered a nice speech as if he is your relative. They convinced me to purchase the insurance as they promised it will cover 90% for a year. Recenlty there was an display problem in my mobile, when I went to the store the branch manager didnt even bother to see my face after knowning that I'm there to complaint about a defect in my phone. Now he tells me that the insurance will cover only 50 to 60%. And they asked me to approach Sony Ericsson center. I was wondered about face reactions when I purchased the mobile and when I went to complain about the product. Big Cheaters!!!

Here comes another big cheater, Sony Ericsson!!! after their intial check up they couldn't find out the exact problem so they tried to put blame on me by saying, it could be because of liquid spoil. Finally they agreed to send my compliant to higher level which I dont think will work out. Even they agree to service the defect I will have to surrender my phone to them for 3 to 4 days. Lot of time I have watsed for this issue. After spending a good amount of money we are in a country where we are unable to own a good product in our hand. Its Sony ericsson produced a defective product; why customer has to suffer!! there are no proper laws in this country for consumer to take this kind of issue.


I will never go for Sony Ericsson product and Poorvikka mobile Store. I know losing one customer is not a big deal for you. But I will try every effort to stop pepple buying Sony ericsson product and in Poorvikka mobile store. Even I change 10 customers mind it is big win for me.

hello sir. i bring micromax q2 in your erode branch. just 6 months only. now complaint sir. no panel work sir. charge disconnect mobile switched off automatically sir.

now i am in theni sir. please respond to my complaint sir.

Provikka mobile in Mylapore show room
there is no proper rate for any mobile, they are selling the mobile for the Highest Rate
when we go there and ask some particular mobile, they are changing the mind and giving you other product mobile and also they is no standard price, second by second there rate are different
i buy Sony Ericon Nite on 31-Oct 2010 at Price 6000, for the Same Model same shop on same date they are selling the Same Product at 5950, when ask the Same product in universal cell they are selling at 5600
when i ask the same product in Saravana Store they are selling at 5450, see how much different, please my advise is dont buy mobile in Provikka mobile in Mylapore show room

On 1st Nov i add call the Provikka mobile in Mylapore show room when i ask the price for Sony Ericon Nite they saying RS 5900

I give the head set Xperia u.poonamallee. Porvika. Show room On last Oct 1st but still they not give. And not give. The proper answer.

with reference above, please correct date of mobile repair on 30.07.2010 instead of 30.08.2010
and given my set for repair on 03.08.2010 insetad of 03.09.2010. please correct my dates and
get me justice at the earliest.

Hi Poorvika Team

Your Guys Are Cheating Me

I bought Sony Ericcson Cedar Handset from Poorvika Showroom Located at Hopes College Coimbatore, There is offer going on that day that is Bluetooth Headset free for Cedar Mobiles but no body can tell regarding this offer, i know that offer, after i left out from your showroom, then i go to that showroon asked that sales people he is not give correct reason & proper response so i am very upset & also i am sorry to say this Here after i am not buy any handset from POORVIKA and i am not refer anybody for Poorvika mobiles

Before that i bought 4 Handset from Poorvika i have that bills also

Thomas
[protected]

Yes, I too had same kind of situation. The sales persons at Poorkia (pondicherry) are irresponsible and also behave like insulting the customers.

- Regards
Mohamed.

Yes, i too had a bad experince with poorvika mobiles.
Their vadapalani show room 100 feet road (chennai) sales guys are very worst in product knowledge of the products what thery are selling.
Actually day before yesterday i bought one samsund galaxy ace model mobile phone for Rs.11500/- ...
Actually i was intended to buy galaxy ace dual sim model only...
I just asked the sales persons what is the main major features difference between both the models...
They replied nothing sir just dual sim feature only.
Afterthat i turned back to office and checked the spec comparison between them.
i really shocked...
Galaxy ace dual sim model having internal 3gb storage and 512mb of Ram.the price diffrence between them is only 400. it costs around 11900 only...
Yesterday i went back to the show room and justified the differece and demanded for the dual sim model but they refused to give.I missed a best choice because of their lack of product knowledge..i


BE AWARE OF POORVIKA MOBILES FRIENDS...


VIGNESH R K
CHENNAI
[protected]

beware of Poorvika Mobile, Vijaynagar, Velachery, chennai,
They are like cheaters.. I charged 300 rs for scrache proof for mobile actally it is 150rs.. and also the sales man behavioral is not good.. he commenting at girls they are coming for purchase.. I they very poor in behaviours.. My advice is is pls don't go to that mobile store anymore..

Regards
Ganesh

No not like that, Poorvika really they are helping us. When i got a problem with my mobile they only sort out easily with free of cost. So pls don't say like this again

even i bought nokia n8 in poorvika.when i checked all the accesories are duplicate.even i enquired in nokia care

I bought a canvas tab three months ago. Recently it started having a lots of problems so i sent it to service since i had an insurance. Initially when they took it they said theyll return it in three days but there was no response for 5 days. When i called back they said they'll call back and inform us in 2 days. After two days there was no call. This time i called the manager and he said he'll definitely take care.
After that whenever i call the customer care they dont respond properly. They ask for the EMI num, tell me to wait and put it on hold for 15 mins.
They did it every single time i called them.
And then after 20 days i went to the showroom. I ask the guy why is that my tab has still not come from service, he replied "Only taking the tab and returning is my business, dont ask me anything else", in such a rude manner.
I screamed in poorvika showroom and blasted them. They consoled me politely since there were customers around and sent me back.
now they dont even attend my calls and is one month.
This morning i went to the manager's office and blasted him.
he has asked me to wait for 2 days.

yeah...it's 100% true...pls people don trust poorvika...it s really fake...blady poorvika...!!!

POORVIKA MOBILES S FAKE...DOING IDIOTIC JOBZ...BLADY PEOPLE...!!!

Dear friends
I also experienced the same with poorvika mobile showroom at tambaram branch. They gave me defected memory cards. at last i came to know they are selling Grey market products in the name of sandisk and responding poorly while contacting them with problems.

Hello last week we have went your kanchipuram branch . At that time we really had hatred by your staff . His name R.sathish.
he told that you can do anything i won't fear about your Complain . . . I don't know about your stupid system but i have so shame about him.
Here after i never go there as well as surely will share my feelings to every friends . idiotsIdiot

Please you should take compliant on him
otherwise you will be loose your Customer anLolClosed you will be

..., ...

Poorvika Mobiles — Poor service

Poorvika mobiles frauds. Poor service and spare parts thefts. Please do not go for service and phones!

Dear Siva,

Your words are not agreeable, share the details to [protected], you will get the soulution

Regards, Sebastin

I bought a mobile two months ago. When i went to buy they were speaking very well, responding for everything. They were asking to put insurance for the mobile which i bought. The thing which they told was that within one year time if anything happens to the mobile I can claim for insurance upto 70%. My mobile was theft in bus and I asked for insurance no one is ready to response. If we call to their contact number also they did not give me a good response. Helpline people are saying the mobile store people have said a wrong information and you go and speak to them. What a response they have for customer? Mobile which is lost with our carelessness cannot be claimed for insurance it seems. I don't know then for what all they will give insurance? They are talking according to people and situation. There is no customer satisfaction in Poorvika. Please don't get things from Poorvika.

I purchases a Samsung Model: GT-E2152i mobile on 03-03-12 at Poorvika mobiles private limited, Old no.177, New no.113, 100 feet road, Dr. Rajendraprasad Road, Gandhipuram, Coimbatore – 641 012, Tamil Nadu. (Invoice no. 034531) I found some problems in the mobile charger in the first week of it and returned to the shop. They advised me to give it service centers at 100 feet road, after two weeks of service they returned my mobile saying that its board problem and that was changed to new one. Till as on date my problem was not yet rectified, more than 3 months my mobile was in the service centers. They changed my IMEA number twice. When i approach poorvika they telling get me a letter from samsung so that we will give a new one. But service centers telling it will be solved. For past six months the problem was not yet solved. Poorvika the name itself telling "POOR" quality.

Kaviyarasu

Poorvika Mobiles — Giving Fake prices

Ambattur OT Poorvika showroom giving fake prices in the Advertisement and getting more money when we buy in showroom.

Fake showroom

Fake prices

Cheating Cheating Cheating Cheating Cheating Cheating Cheating......................

Suggest your commands here -- http://www.poorvikamobile.in/feedback.php?cid=1

Poorvika Mobiles — Fake Prices, Disrespect, No Offer

Comparing to Nokia prices and market prices inc. of all taxes, the poorvika prices are higher. No proper demo of the product, senseless employees disrespecting most of the people. Not providing offer and gift voucher at the festive time.

Don't waste your time and money.

Poorvika Mobiles — Sim card never got activated. very careless customer service

the worst customer service seen ever in my life. Don't ever go to them. There are many other options. Please avoid going and save yourself from cheating.

I too suffered by purchasing one

Mobile at rajapalayam

PLS DON'T BUY ANY MOBILE PHONES AT POORVIKA, THESE PEOPLE ARE USELESS. WORST CUSTOMER SERVICE & ALSO ALL MOBILES ARE DEFECTIVE, GOOD THING I HAVEN'T BOUGHT ANYTHING FROM THEM, JUST BECAUSE OF THEIR POOR CUSTOMER SERVICE... HOPE MY FEEDBACK WILL HELP MANY PEOPLE...

Plz Dont buy any phone from poorvika. . . . especially from singaperumal Koil branch. . . . very bad & Poor customer service . . . . . also they selling defective phones only . . . Dont Give your mobile to Service in poorvika . . . they collecting triple of the money from other service centres. . . . especially when they pupils are coming from village they collecting they are gone . . . . . . . . . .

Not a even A proper Response from Any of the guy in poorvika at singaperumal Koil Branch for anythg . . . .

I HAVE PURCHASED KARBONN KT61 ON SEP 3RD AT POORVIKA DUBOKUR SHOOROM IN NEXT MONTH THE TOUCH BAD IS NOT WORKING PORPORELY, THEN TOOK TO PMW CARE AT TNAGR, THEY RETIFY IT, LAST MONTH THE SPEKER IS NOT WORKING, NOW THE PHONE IS HANGAED, WHY THESE GUYS ARE RUN THE SHOWROOM, IT, S IS SHAME, DONT GO FOR DUBOKUR POORVIKS.

Poorvika (Arakonam, Date 18.01.13) is selling the Poor and second hand quality of Mobile also the executive who is working with Poorvika have no technical or product knowledge. Simply they will say every thing is available in the Mobile. I have experience while Purchased the Karbon A1+, According to Poorvika that the handset is 3G and capacitive.

So, please donot trust poorvika though the good trade of Sony, Sam-sung better to purchase in any other road shops but not in Poorviks as I had such worst experience with Poorvika.

Mohan D

i purchase celkon cell from poorvika at pallavaram cell phone on and off suddenly enquire about this pl visit our service center at chrompet and take bill also but i request give duplicate copy me visit our head office at mambalam . attending excutive not respond to while selling given treat well not now why...


ramesh

I have purchased celcon mobile from poorvika, Nanganallore Chennai fake price 1000/- extra from other shop and their website. After that I have asked from showroom they are not responding attending other new customers, My experience in poorvika Nanganallore, is worst . please

I purchased a xolo x 900 on 03 mar 2013 from Poorvika branch at Mahalaxmi nagar - Chennai - 73. The mobile went dead on Jul, 2013 and same was given for warranty repair at your branch on 31 jul 2013. The same has not been repaired or replaced till date. Every time I approach, its another 15 days. In between the manager offered to replace the mobile with an inferior model which I refused.I pay an amount of Rs 15000/- so that I could buy a mobile of my choice - not that of Poorvika.You also know as the time passes the mobile becomes out dated too. Holding my mobile for service so long with no assurance from your side is unbelievable. You are requested to revert back on this issue. My purchase bill number is 25750 dated 03 - 03 - 13

Regards,

Srekumar Kondayil

Dear friends,
I purchased mobilel phone from Chromepet Poorvika & with in day i noticed that products was not working properly(Noice in calls) & i went to the store & they were not responding properly & saying me to service centre .
And i got frustrated because of the sellers in the store already then those guys tested my mobile and says"YES, it is defected mobile"
But they are not replacing :"Worst Poorvika"

This is a big and new showroom in poorvika/.Cheaters Cheaters..

They can cheat the rich people, why cheating with poors...because we are nothing to them...
So friends don't buy from Poorvika pls. Go to any other company showroom other than poorvika.

When i asked manager address, those guys not giving too..

Krish
[protected]

Hi Friends,

Recently i gave my Samsung galaxy (S3) for service in Poorvika - Ramanathapuram Branch.
The following are the conversation:
Day 1: The Poorvika service man told me that i will check and call you
Day 2: He called me and tell me that "Power key problem, need to replace".
I ask him the service charge, he told me Rs.2500/-
I am surprised and tell him i can not spend this much amount.
Suddenly he was reduced the amount to Rs. 2000/- . Again i bargain then he will reduced to Rs. 1500/- and this this final amount.
I don't know how they reduce the amount. I am not trust with their words, so i bring my mobile back with out service.

Then i visit Samsung service center at Saligramam, chennai. Give the mobile, with in a minute they found the problem, Actually the problem is Hold key is not working, this needs to replace and need to Software update total cost is Rs. 315/-
With in two days my mobile problem is resolved.

Why the poorvika people do like this? So please don't prepare poorvika for anything.

Thanks
Bala
[protected]

Dont buy in poorvika, i brought a sony z n express avenue, chennai... wen tey opened the box the scratch card worth rs.1000 was missing... wen i askd tey r tellin we r not respnsble for tat n plus tey told f giving me a sony boom headset with the purchase like tey dnt hve tat headset n stock i went aftr a week, , really pissed.. tey gave an cheap local headset... cheaters!!!

Poorvika Mobiles — Flip cover price issue

On 28/3/2014, Flip cover second quality was purchased, price is Rs 600 which is very high on comparision. Bill no: 16784, Aminjakarai(next to Billroth hospital). Yesterday, I went there to check the price value, but there was no proper reply from your side .

poorvika service center are guys... i dont knw y the [censored] they are keeping a service center

YES POORVIKA IS TOO BAD... when i went to store reagrding to buy unit2 at that time out of stock they took my number and told cost 6700... after week when i went back to buy it... they told 7200 RS ... its too bad porvika ... i waited for a week and went back 3 km to buy in poorvika... tooo bad response

very poor customer service at virugambakkam poorvika center past 5 days[protected] i given the MICROMAX CANVAS 2 A110 MOBILE service to that center for mobile touch was broken then i most of the times ii went to the center finally[protected] touch replaced but mobile receiving speaker not working properly then i given to the mobile Mr Sathivel they told to be replace the speaker but wait 15 minits i tell ok replaced but i waiting 45 minitus morning again told that person i informed to my chief engineer he will come tomorrow confirmed your mobile ready and will given at 20:00 hrs in between call after 15:00 hrs but i called they did not pick. i call local center they told he go to meeting .

i told strictly i go to my native place tomorrow[protected] evening please give before 19:00 hrs.

please replay my mail: [protected]@gmail.com

Compalin regarding my nokia lumia 720 window phone .. I purchased phone from poorvika .phone was working good for months but after 2months there is prblms in display, bettery and charging problem I went to poorvika shop and informed to poorvika guys dey sent my phone to kanchipuram Nokia care. Aftr 2months again problem in display home key back key and search key in display was not working.. again I went to poorvika shop and informed them that again display problem. After that they told me that they send my phone to head office of poorvika aftr 40 45 days they repaired my phone (don't know from where but they told me they given my phone to head office paprika.. ) when I rcvd my phone from dem aftr repaired I checked dat display is working good just like before.. but I went back to home what I saw is camera and flash is not working.. i was again went to poorvika inform all the metter and dey suggest me to go nokia care directly aftr that I went to nokia care Chennai in broadway. They opend my phone den they noticed that flash is broken .. they r not ready to repair my phone in warranty time... I came back to arakkonam poorvika and told dem all d story and dey also not accept my phone . They told me that do whatever u want but we r not except ur phone ... please resolve my problem... defect from whr phone was repaired not from me..

i have purchased sony xperira c mobile on 0 percent EMI interest from my credit card in poorvika mobile, thiruvottiyur, chennai ...but the very next statement to till date found bank has put interest for the purchase made from the poorvika mobiles . when i asked all ends from sales to customer care people of poorvika mobiles no one has responded for last 6 months.
So friends don't buy from Poorvika pls. Go to any company showroom but not to poorvika.

Dear Sir/Madam


To the Concerned Authorities, I would like to address the
Grievance regarding the Purchase of my
NOKIO Mobile – 108 Model


Issue Recap :


My Intention of Purchasing was a Gift for my Aunt at Kerala,

As I was planning to go to Kerala on 13th/March, I purchased this mobile near my office – Hopes Location – Coimbatore ;
“Poorvika” on 5th March - 2015

As it was a gift, I didn't Opened the Box and I took it to
Kerala, [ I can Produce Train Tickets ] . On 15th Sunday, My Aunt
Opened the Phone box and made a first call .


During the First call itself, we could make it that the
particular speaker was not working, as we could not hear/speak,

When we switched on the Speaker Mode, we could hear ? But
in normal mode we could not hear .


So I repacked and visited Coimbatore on 16th
Evening and reached poorvika on 18th Wednesday and reported this
Manufacturing defect .


Service at Shop :


Initially the service person discussed and asked me to sit,
so they could give me an another phone .

Later they went to the Manager and after that a Lady came
and set, that the Bill is on 5th of March, so Two weeks,
Generally it should be within a week .

so I replied that I just used this phone on 15th
? Then she replied, then we can check when the IMEI number was activated, if
it is within 7 days, we could replace .


Agreeing this statement, I
agreed to give the phone along with the scanned bill and left the show
room .


Next day, 19th Morning, I re-visited the show
room again, I discussed with Mohan – Account manager of the showroom . He said, we also support customer and said .

Billing is not an issue, if
the Nokio agrees, we could replace, even we can provide duplicate
bills with post dated, only issue is IMEI usage ?


I replied, yesterday as your manager said, kindly check
the IMEI no and check the usage . If it is with in less than 7 days, kindly
replace.

He said, That is what he also has communicated to the boy,
who has taken it to the service centre and we will wait for the feed back .

While leaving also, I informed if Nokio is declining, I
would like to know the IMEI usage data in written form / Hard-copy report, so I
could approach consumer court .


In afternoon, they called me and said they they won’t
replace it and they have serviced it .


Area of Concern :


1.
The Phone was given only to verify the IMEI
usage and now they have serviced without my knowledge and reverting their own
words that I provided for service ?

2.
And they say, that it is a Software update for
Speaker Issue ?

3.
I called the customer care at [protected] – I
addressed my Grievance, An Lady
Executive said Initially within 4 days of purchase you have to revert ? you can
find from the recording

And in the midst of conversation, she
said that when it is out of our sale, we are not responsible for replacement ?
only service warranty applies .


This is COMPLETE misguide of
customer, where you could have verified
my IMEI usage ? But u conflicted your own Inputs .

You serviced saying it was a
software update ? u said bill is not an issue, u can produce duplicate bills ?
but now Everything they want, is to wash the hands saying that Poorvika is
just a Point of sale,

Even when a Product has
manufacturing defects and went out from the point of purchase, we have to
accept the defective product and get it serviced .


I wanted to Escalate this Issue to Top level, but they
failed to provide any number,

I don't know, they have given [protected]@poorvika.com & [protected]@poorvika.com to contact, I will try my level best to
reach top level to get it addressed .


Till now I have not got the product from showroom, I will
wait to reach the top-level ? Let me explore some options to get JUSTICE, so
it won’t impact another poor Customer .

Dear Sir

Ref : Bill No.14335 dated 18.10.2009

I have purchased fly DS 100 Dual sim mobile from your kodambakkam shop on 18.10.2009, after one month i have noticed that sim No 2 is not working, I have handed over the mobile to your kodambakam office for servicing on 1st week of Dec and acknowledge by your staff and confirmed that it will be serviced by within a weeks time,

I have called up several time over through the phone it is ringing no one picked up the landline as well as mobile too.[protected], [protected]).

I have explained whole situation to your other branch to pick phone, after that Mr.Srikanth, kodambakkam branch called up my mobile.

He has confirmed that it will be delivered on 4jan 2010.

Since I am tracing for the past three days not able to get the mobile from your shop, this will shows your improper handling the customers and poor service rendered by you.

Hope you will take necessary action and return my mobile by tomorrow itself.

Regards

Venugopal
Mob No.[protected]

you may contact - [protected] to resolve your issue

Yes, Don't buy mobile from Poorvika. They are selling duplicate mobiles. and not provide good service also. I bought icube mobile with in 4 months my charger not working.

I asked them service center address they provide some wrong address or something else... I went to shop for 2 weeks for getting service center address. but they not providing correct address. Even service center details they don't then how can they run the shop in good manner. I really disappointed then I bought new charger with cost even I have 6 months replacement warranty I couldn't claim that.
My time waste and money waste. everything waste.

Yes, I agree with you completely . They are selling duplicate parts. I was also a victim of Poorvika mobiles adambakkam. Never buy anything from them.

Poorvika Mobile World — No proper response about warranty and service centers.

I went to Poorvika mobiles, taramani for enquiring about the service centres as the phone I brought from Poorvika, taramani had problems with display.And the reponse from all the people at the outlet including the superviser was too bad.They were too arrogant and never gave proper reply.

you may contact - [protected] to resolve your issue

poorvika mobile shop — duplicate mobile phones

dont buy mobile phones at poorvika mobile shop i saw one of their ads and went and bought a mobile the ad stated mobiles at lowest price in city but the mobile went dead in two days then only i found out they had given me the duplicate set from bazaar.when i visited the shop again they were very rude

I purchased Nokia 5300 at Anna Nagar Poorvika on 21st March 2008. they charged Rs.6400/-. also they told us It is the Lowest price in Chennai.

The same day we checked her Website. The Price is Rs.6, 235/-. we checked other Mobile dealer the price is Rs.6200/- only.

So I come to know that they are cheating to the customers. Please check the price
For other dealer before buying from poorvika.Mobiles

BEWARE OF 'POOR'VIKA- PLS PLS PLS PLS PLS PLS DON GO TO POORVIKA
i bought a sanmsung g600 for 17200 rs, , , , , they first said me all the wrong features, , , they said the talk time is 6hours and actually it is 3.30hours only, , , they said thet i[censored] download anything it ll nt affect the speed of mob but actually it takes 3 secs to open a pic...moreover they dnt hav any spare piec to show...thy attract customer by tellin all lies...thn suddenly the camera is nt wirkin thn i was asked to go to service centre, , , wen i went ther thy said tat the piece has manufacturin defedt, , , , , thn i came to knw tat thy said all lies just to push up the product, , , , , , , , pls pls pls don go to poorvika

i purchased n2600 at poorvika purasaiwakkam a day after handsfree was not working when i asked them they told me to contact Nokia showroom @ annasalai but at time of selling they promising us that they are the only Shopers provide all warranty & Services & not like others .So i ask others not to buy Any mobiles @ Poorvika they talk as honey until Selling after u come to know they are Poison.
Asso they ( Sales men & Women @ Purasaiwalkkam )mis propagating that Saravana Stores, Jainsons & Viveks r all selling Duplicate Mobile without EMI Nos

I bought Sony Ericsson W302i mobile in Tiruvanmiyur Poorvika mobile shop at December 20, 2008. Atfirst, i asked them that there is any offers they are providing for Newyear & Christmas. They told like they are giving only wristwatch and 40% off for any accessories. But now they are offering lot of prizes for newyear! Why they dint they tell me at first. R they showing the business tactise? I called them they told like i am eligible to get the CALENDER only! They are cheating the people who are wish to come to buy mobile! Dont buy your mobiles in Poorvika mobiles.

i thought of going to POORVIKA to buy a mobile. seeing these cpmments I am in a dilema whether to go ahead or pend my decission forbsome time..in my personal opinion dealers are like " BIRD'S OF THE SAME FEATHER FLOCK TOGETHER"

does poorvika mobile offer mobile phone servicing i.e do they service phones there

Hi All,

I had purchased new Sony Ericsson R306 model [Poorvika Mobile world, Kanchipuram, Tamil nadu]. They made advertisement of R306 model get one I Pod free given by Poorvika Mobile world on 14-Feb-09. But I went to that shop and enquired about this cell. Original mobile price is 3900. They said 5500. They said extra price on that free I Pod [1600 extra]. I am really shocked finally I asked to show the I Pod [means only APPLE] but they shown the Zebronics make MP3 player. They are lying with some other reasons. I don’t why this people are cheating with advertisement. There is no proper control of this kind of advertisement.

MAJOR ONE IS AFTER ONE DAY MOBILE PHONE IS NOT WORKING PROPERLY IT DISPLAY FULL OF WHITE DISPLAY. I DON’T THIS IS ORIGINAL PIECE OR NOT. I SUGEST EVERY ONE BETTER TO BUY AUTHORISED DEALER ONLY.

I purchased a htc mobile phone from poorvika, when i started having problems with the phone about 2 weeks after purchasing, i was directed to go to a htc service center. WHAT THE HELL IS THAT??? If i bought the phone a year previous or maybe even a month previous, maybe then its fine, but 2 weeks. That type of behavior drives me crazy... Nobody in that location was of any help, they had no idea what to do!!! What type of people does Poorvika have working from them? All the employees did was laugh, as that made me even more angry because i am a Indian, but was raised abroad and do not speak any languages native to india. I am heading back to chennai in a few days, and when i get there i have some more issues with the phone. I am thinking that they have been given phones that are either damaged and they have had them fixed or they have been returned due to manufacturer defects. I think they are " fake phones" but am not sure. Well either way, nobody i know, will be going to get their phones from there.

I FULLY AGREE. THEY ARE THE REAL FULL TIME CHEATER

TOPIC : CLOSED DOOR SERVICE

I purchased a mobile 8 months back fro poorvika AVADI, of course it is a nokia basic model
before 5 days I went to repair a small fault . "0" which was not coming properly.
They took my mobile inside I was satanding there to see and to know actually which part they are going to replace. but some body insisting again and again to another CLOSED THE DOOR . The costumer should not come to know what is happening really . Yes i got my mobile repaired.
but whether they have repalced any other good working parts who can say.????
and for the service no bill . I dont understand what is the logic behiend.

...tooo bad

I purchased a mobile battery BX40 for Moto V8 mobile for Rs.575 from Poorvika mobile shop at Poonamallee High Road near Aircell building on 2nd May 2009. On checking it was found that the battery sold to me for Rs.575 was a defective one. Next day I was to leave for Ahmedabad by morning flight and hence I could not fire them.
It may be concluded that Poorvika is simply a full of cheaters.

Poorvika is the most stupid mobile company you can ever land yourself into. I had a worst experience from them recently. We bought around 7 nokia handsets for our company. First they came running to the company immediately after placing the order. The next day the same guy who gave us the mobiles came back and said he was supposed to get back all the mobiles which confused us. we called our boss and he said he dint know anything about it. So just incase we all packed the mobiles with chrgers and everything. Then that guy said sorry sir i came here by mistake i was supposed to go to sum other address. We all got very much irritated and asked him y cant u clarify and come. He replied that you all look like dignified people why are shouting at me?? He started blabbering that his father s a lawyer and so dont mess with me. Sounded like a fool. When called up poorvika the said said sorry abt inconvenience nd kept the fone. If they get an order they come running behind us and aftr that they dnt even care.
POORVIKA IS REALLY THE MOST STUPID PLACE TO BUY A MOBILE. PLZ GET URSELF A MOBILE FROM ANYOTHER CUSTOMER FRIENDLY DEALER!!!

The Mobile Store — Malfunctioning(Replacement of mobile parts)

Sir,
My name is Partha Kalyan Mondal -[protected]
I have given my mobile set(Motorola L7i) 3 week back to The Mobile Store to repair my camera.
But when they gave it back to me after telling that its not repairable & I have to change my camera for 2000 Rs.

I took it back & when i came back to home i saw that my keypad light was not working, again i went back after 2 days to the same shop but the lady who do the service was out of station.

Today (19.06.09) again I went but that lady was telling that it was not her fault & if i Repair I have to pay 300 Rs. for the keypad light.

I am a student & i asked her so many times, it was clear by seeing her face that she has done something wrong. They are doing some unethical practice or mulfunctioning

That lady name is Ms. Annapurna
Shop address-

THE MOBILE STORE,
G-3 Bufna Center, Property no1-39-38
S.M.Road(N.H.4), Peenya Jalhali Circle
Bangalore- 560013
Ph[protected].

Yes, i had very bad experience with Poorvika, Velechery (chennai).
I bought a Aircel Sim and the time i purchase i told them to charge this. They said it will be top-up only after activation, after waiting for 2-3 days it was not activated.when go to some other place they told me u have to recharge witing 24 Hr to activate the sim but the sales man at Poorvika were not aware about that.

You should have complained to Nokia. Buy always from Company authorised showrooms

POORVIKA : ONE CANNOT REACH THEM THRO e-mail THOUGH THEY GIVE mail id, MANY PEOPLE WHO KNOWS NOTHING ABOUT MOBILES IN POORVIKA SHOW ROOMS ANSWERS .
DESIKAN

i need motorolae6 rate

PLS DON'T BUY A MOBILE IN POORVIKA MOBILS,
This is kindly request to all. This is worst MOBILE SHOP

poorvika mobile world is full of cheaters, pls dont buy a mobile phone in poorvika

I called their customer service that comes in the website. They have rude people answering the phone and hang up without any courtesy.

They are the poorest in Customer Satisfaction or having good quality sales person..

He gave me a cell number of the shop in arumbakkam and it was not reachable..

When I called the customer service, he says 'Just keep trying for another hour'. And Hung up.

Dear Sir,

Yesterday (21.09.2009) I bought Sony ericson W 395 Sliding Phone from Poorvika Mobiles, Kilpauk (Taylors road) Chennai. I asked the sales man for a phone with 240 x 320 pixels, 2.4 inches he showed many models including Sony Ericson W 395 telling that it complies the same display size I require, and he persuaded me to buy that phone even though with doubt I told him that this is not that size he was repeatedly saying no sir, this size is 240 x 320 pixels, only, but to my dismay when I see the phone specification, I understand that this is only 176 x 220 pixeles, when I contacted that sales man (Mr. Jayakumar) even to day moring ( 22.09.2009) when I contacted him still he argues that the phone ( W 395 ) is of 240 x 320 only. I am realy disappointed the way I have been tricked.

C Murugavel

Hi guys i bought Nokia 6303 classic in Anna nagar bluestar Poorvika... I found tht sound quality was very worst even the ringing sound was vry low. So i exchanged it . Dey too agreed to exchange with w595( wth extra Rs.6000) . Do u know wat they wll do wth the old phone. Just put it in the pack again and sell it.
It was said by the staff working there...

Dear sir...

I was purchased the Mobile Sony Ericsson R306...

It is very good and It is Smoothly Working

thanks to Poorvika

By

SUDHAKAR

i purchased nokia 7210 supernova in t-nagar branch after 1 month i had noticed tat warrenty no (*#92702689#) doesnt work by seeing all above complaints i was in dialama to go for mob shop r nokia service centre...
my advice to buy mob in their respective priority shop dont go for low price definitly u wil feel for that...

POORVIKA mobile management is run by fraudsters. I beg all consumers to gain little knowledge of the product they r going 2 purchase and also spread the message by word about CHEATS like Poorvika. we consumers must be united so that such cheats no longer exist in business.

hi,

i purchased a sony ericsson s320 model from poorvika kodambakkam showroom. we opened it and checked in front of them immediately. Echo was there. we asked them to exchange the mobile. They were telling once it is billed cant return the money and they selected another nokia mobile of same price without even asking us the opinion. We fought and bought a mobile of our choice. They sorrounded us and scolded us also for that. Service is really poor. Salepeople are not treating the customers properly. once you paid the money, they act like customers.

There are two points in this issue. No.1. Problems associated with the instrument No.2 The support of the shop who sells the instruments. Of these the second one is very important which gives customer satisfaction. I find from these complaints that this company is not fully equipped to provide service even in the case of well known brands like Nokia., Samsung etc.. I was planning to buy Mocromax X250 from this company . Bur after hearing what others say I will go to some other shop to buy. Thanks for the feedback.

They are the worst dealer . Please dont buy any mobile in poorvika. a group of frauds, , , ,

Nokia-6303 mobile phone — For exchange the mobile

I purchased a Nokia-6303 model mobile phone on 26-09-09.
From Croma electronics. Himalaya malls Ahmedabad-380015. Gujarat
Bill nO[protected]
Actually I wanted to purchase Samsung mobile phone but
Your representative said me Sir Nokia-6303 is better then Samsung
As per your budget . Features is better then Samsung mobile in Nokia-6303.
And at last I trust on him and purchased the Nokia mobile.

But actually the Nokia-6303 is the very very bogus phone. The main function is the ringtone of mobile and it is very low nobody can hear the ringtone when it buzz. Even I
am also. Jab mobile phone ka ringtone hi sunai nahi deta hai to mobile phone kya kam ka.
So I want to exchange the mobile and yesterday I complain to your manager but he not give me any responsible answer, and I want to exchange the mobil so do what ever from your side.

Othewise I am going to the Grahak Suraksha and I will be complian their.

i had purchased a brand new nokia head phone in poorvika show room (T NAGAR ) they told that there is gaurente if there is no external damage with wire.but within 6 days the head phone was not responding me properly for that problem i had asked same guy who sold to me he told that there is no problem with that head phone. but i confirm that other head phone is working properly compared to that .till now i had not got a good solution.the cost of the head phone is 450 /.regarding this complaint a person handle me was very rude & harshy very poor customer service, very poor quality

I bought a Sony Erricson mobile K 790i on 25.10.2008, which we have lost at Queens land theme park within the next 3 months. When enquired with the Poorvika showroom they doesnt even had the courtesy to respond what the call properly, they said nothing can be done. They sold the mobile to me for Rs.9900/-, and they though this is not money and they told the very time of purhcase, if it is lost they can help us to get support from them, but it is not true. They will not respond to any of your calls on lost mobile even though you have bought many mobiles from them.

The way the phone call was attended was annoying, they doesnt seem to understand the value of money we are spending to get any product.

Very unfortunately i have bought 3 mobiles from them including the one which i have lost. I bought 2 at a time and the lost one later.

The last should be Sony Erricson should think again for lending license to all these type of showrooms to sell their products.

I am writing this today because i just saw this compalints in the web site and thought of sharing this to everyone who reads this.

Better late than never...

Be aware

They are cheats. They sell fake mobiles which look like real. they import from CHINA. SO DONT BUY FROM POORVIKA. EVEN I[censored] PAY 2000RS MORE AT NOKIA PRIORITY. ITS ORIGINAL. NOT FAKE

Hi All,
Thanks to all who have posted them grievances here.
I was planning to buy nokia N97 MINI from this stores, but after seeing this comments and also witnessing one (My bro got a HTC Touch, and it started showing problem after a few months) i have dropped my plans to got to this stores.
Will head for nokia priority store.
thanks again

can anyone plz tell me abt buying in poor'ka is gooood or not>>>>> bcoz im goin 2 buy a new mobl nokia5800'''''''/

Sony Ericsson/Mobile W205 — Poor product and after sales services.

Dear Sir/ Maa`m,
This is to register complain about the breaking down of my phone and the poor quality of after sales services. I bought a W205 on 27th Dec 2009 and on 6th January 2009 (9 Days of purchase) the phone suddenly became dead and when I went to the service center at : My Mobile Shoppe, Shop No. 4, Omkar Complex, Nr. DAS School, Aundh Pune 411027, I came to know that the some part inside the circuit has got burned and when claiming a replacement as it was only 9 days old phone I was made to sit for 3 hours without any answers with so much o[censored]nprofessionalism and after that they only said me that the phone cannot be replaced and if replaced it will take atleast 30-40 days to receive it and if I gave it for repairing it will take 15 days which is again a long length of time. I was deeply unsatisfied by the performance of the product and the service quality at the center, so this is my request to look into the matter and solve it as soon as possible.
IMEI No. [protected]
Purchased on 27th Dec
Broke Down on 6th January
Purchased from: Telephone Shoppee, Westland Plazza, Aundh Pune

Hi, I recently bought a NOKIA 6303c at Valasaravakkam Poorvika showroom. Their ad stated that they offer so many gifts and others stuffs. But at the end of the day they they didnt provide anything. When I asked for gifts they provided me a calendar and said this is the gift. Their customer service is really poor and they dont know how to respect customers. Totally Poorvika "SUCKS". My kind advice for all of you is dont waste your hard earned money by buying a mobile at Poorvika.

Hi All
i got sony ericsson mobile MODEL IS W205at pondybazzer poorvika
PLS DON'T BUY A MOBILE IN POORVIKA MOBILS,
This is kindly request to all. This is worst MOBILE SHOP
cheating MOBILE SHOP NO1 POORVIKA NOT CHEATING IS

good customer service in virugambakkam poorvika

Really worst service. Dont buy in poorvika. be aware.

samsung(poorvika mobiles) — Mobile not working

i got a samsung mobile gt-s3653 from poorvika mobiles adayar and with in 10 days my mobile did work properly ,the battery did not stay for more than 20 min even if you charge it for 1 full day , i took it to the poorvika mobile sotre( the guys in the shop told that i need to take to the service center in adayar near "Rani meamai school" the fitime i took the person told me that he changed the battery and when i checked the battery in the bill it was the same and it did not work , the next time with in the same wee i took it back to the service center and they told that it was some problem in the borard and did some thing and it worked for 10 days and now again i have the same problem

The people from poorvika customer service ( adayar ) are the worst they fight with the customer

My phone number :[protected]

can some one help me i spet my money and iam running arounnd in circles

BEWARE OF POORVIKA:::
I Purchased a FLY MC105 model in Poorvika Mobile Showroom, Karur Branch
WITHOUT ANY CONCESSION ON[protected]. Unfortunately, while charging the
phone, the mobile charger burnt out. On[protected] I brought it to their
notice at the karur branch. They advised me to go to FLY, TRICHY
service centre. After four hours roam in trichy town, very shameful to
say that there is no FLY service centre at trichy. After prolonged
argument on[protected] with their Karur employees, they taken back the
mobile with all accessories with original package informing that they
will send it to chennai. But till date no positive response from your
Poorvika karur branch. When i went in person, they never bother about
the fate of my mobile. Hence i got doubt, whether they have sold out my
mobile or really it is with the service centre.

i purchased nokia x6 mobile at pallavaram poorvika for that they have to give a reebok glass for free but they cheating till now they are saying that no stock in their shop dont buy without their offers

hi
i am poornima, i purchaseed a micromax(Q55) on 11910 at pallavaram branch. i lost it on 251010 i called to that branch for help. they didnt respond properly. while buying they inform about insurence

hi

Im jenny.pls advise me can i buy mobile in poorvika or wt?? Becoz im gonna buy sony ericsson spiro or W205. i wanna good suggestion from who exprienced abt dis wel...

I bought Micromax 550 Qube mobile in kanchipuram poorvika branch on 02.01.2011. On that mobile there is a problem in message folder opening. The next day i asked them but they won't give proper response. Then i went to vellore branch, they said that is the software problem and brought my phone and kept my phone for 5 days. But the problem is not solved. Now both kancipuram and vellore branch do not give any answer and they won't take care of my complaint. I have warranty and insurance properly then i don't know why they won't take care and response my complaint. Should i take any legal steps in consumer court?

By

mei

i purchased sony j105 naite mobile from thiruvottiyur poorvika. really they gave me good good respect and care and customer care, i am very satishfied from their care. if you want a mobile only you can buy anywhere in world but if you want love and good friends with mobile go and get your mobile from poorvika in thiruvottiyur, i don't know about other branches in chennai from my side i can tell thiruvottiyur poorvika is the best showroom and people are lovable persons

hai poorvika is the worst mobile showroom...we went to poorvika vadapalani, and asked the price of nokia 1616.he told as 1450.bt i argued that its price as 1250.they told to ask universal that they also have the same price..bt they gave the mobile for 1290.the next day i simply searched the poorvika website the rate is 1266.suddenly i called poorvika vadapalani and asked the price for the same model..now they told as 1350..i kept the phone and called poorvika t.nagar and asked the price, he told as 1350.i asked him whether every poorvika offers the same price, he said yes and then i asked then poorvika vadapalani said the price as 1450.for that he told me that it includes insurance and escaped.dont believe in poorvika..its utter waste guys..be aware..its like ranganathan street bussinees(telling different prices, and raising the prices and then reducing)...

6303ic — provide poor services

hello dear sir/madam

i am monu kumar saini from chandigarh.
emei no.[protected].
regarding to problem for my complaint your nokia care centor chandigarh sec-22 are provide ne very poor service and loose the set body in the nokia care bacase open my set in the nokia care regarding to slow my problem.
my problem are not properly solwe and not good behave.
so please sir/madam slow my problem imediatly.
thank you..........!!!!!!!!

Very poor service at Hosur Poorvika, I purchased a dual sim mobile and got 2 airtel sim cards. it took five days to activate the sim cards + now my connection got disconnected due to non submission of documents.

I am writing to inform you about the faulty mobile phone that I have purchased in Poorvika store Avadi Chennai branch. I have bought fly mobile (model-FLYB435)on 5th February(invoice No-22427)after using two months from date of purchase. Mob got problems in dual sim, keypad, network coverage and in display. and mobile was serviced by poorvika mobile Pvt ltd and they handed my mob back after 25 days. And after using for a period of month same problem raised again. I requested to replace the mobile but they not willing to do it so. Kindly help me to get justice in this case.

Poorvika — Service

I have experienced worst ever service in my life at poorvika...even they feel lazy to take another color of mobile we have planned to buy....

hey guys thanks for all the information here, i m a foreigner here and i was planning to get a mobile from them in the new yr as i heard a lot about them, but now i think i should give a second thought over it and possibly m gonna check some other stores who r reliable. (if anyone can suggest me).

I purchased samsung mobile from poorvika, triplicane 10 days ago. It is not working. when someone calls it rings but before i could talk it gets disconnected. since i will be out of station frequently i requested them to get it repairred. even i was willing to pay the charges for repair, but, poorvika triplicane refused to accept it. this is the service you get from poorvika triplicane. they are interested only to sell their mobiles. not willing to help the customer once the mobile is sold. please do not go to poorvika triplicane

absolutely correct

Please don't buy mobiles in Poorvika. Really they are chating and giving stupid service. I will narrate my experience with poorvika. I bought samsung Galaxy Y in chennai poorvika at Dhandishvaram branch(near velachery). After bought that mobile I got problem with touch pad after a day itself. Then I went to store and claim for wannenty(when I buy they told there is an replacement warranty for one year). When I claimed for warranty they told me to go to samsung service center. In samsung service center they told me to wait for 1hr and they will clear the issue. But after a week only they give the mobile. In between gap they postponed every day. After they give me the mobile it was worked fine for 2 days only.

So please don't go for poorvika. Samsung service center is also not good.

Hi All

I bought a Karbonn Tablet (Smart Tab 1.0) from Vellore Poorvika. While buying they said that it supports video chatting but once I went home, I found that the product is not compatible of any Video chatting. When I took back it the next day they refused to take back the product saying that they wont take back the product.

They said that they dont bother even if we are going to complain.

I have bought Carbon A9 Mobile in Poorvika shop last month 21st May 2012. After 1week net work issue i have given local service centre ie Mount road on that time rest the mobile my previous data all lose.
The same problems happen next week. Any one called my mobile "mobile not reachable". Again i went to local Poorvika mobile centre again reset the mobile setting the same problem happen frequently.

Last week again i went to Poorvika service centre dt:[protected] on that time assuring rectify the issue max 7days. i called today morning no proper response. i went to service office t.Nagar -North usman road they told problem will be rectify another 1week.

i want remedy immediately... work order number detail given below.

WORK ORDER NUMBER: - KA[protected] DT:[protected]PMW CARES SERVICENTER NUMBER-[protected]/[protected]

INVOICE NUMBER:-001194 DT:[protected]POORVIKA MOBILE (SKY WALK)

MODULE :- CARBON A9


contact number:- [protected]/ TamilSelvan

mail id - [protected]@yahoo.co.in

sunday (21.10.2012) i purchase micromax mobile, actual price is Rs. 6000/- but T Nagar poorvika mobile showroom price is Rs. 6500/- but reason is not clearily talking showroom suppliers.

hi friends
pathatic service


I bought micromax A100 on 03.10.2012 in poorvika kumanachavadi, poonamallee. i got voice hearing problem and handovered to them on 24.10.2012. after four days they sent to the service centre which is very far to them i.e egmore. Mr.Raja sales executive promised us to deliver on next 2 working days.
here starts the story after 2 days i called the gentle man he said not yet ready. then after 7 days i called again but no response i went to the service centre they said it will be ready on the same day.i trust them 8 the day i called they said no. then i got mr. sendhil branch incharge no:[protected] for his part he requested to give 2 days time.11 th day i called they gave me a shock telling that mobile is ready .i went to receive they said problem is not yet rectified. then i quarreled with them they gave me a customer care exe no: miss. Hapzhi, i spoke to her she also want one day time to give the mobile the next day i got the conference call from her with micromax service person Mr. Hari saying that your mobile problem is solved. i was happy yesterday i went to receive the mobile they said problem not yet solved. i shouted them they gave me a another phone no Mr. Satya [protected] no response again they gave me another no:Mr. Geeva [protected] TSM no response . i dont know for what reason M/s poorvika is giving their no's to the customer.
Because of customers these people are employed in poorvika and they dont want to take care of customers.hope this will reach all the customers as well as poorvika management.

customers can buy the brand new mobile any where, the reason they come to selected showroom because they believe in post sale service will be good.

Thanks Poorvika

Poorvika - Adambakkam is very bad and poor service...I bought a samsung mobile from poorvila adambakkam..after 1 month that charger was not working, then i went back to poorvika adambakkam to change the charger..they told me to go to samsung serice centre and they treated me bery badly...then i went to samsung serive centre t nager...1 day they said come at 10am to 6 pm and 1 day they said come monday to friday and today i went they said no stock...still now i have not got replaced my charger...

very bad service at kelambakkam shop

Yes, i had very bad experience with [Poorvika, Brodway, Chennai Tamil nadu]., I bought a Prepaid Tata photon Plus data card. They said it will be activation within 2 days from the date purchasing on 10.Dec.2012, after waiting for 2-3 days it was not activated. When i spoke call/visit this shop, they told me u have wait within 2 days to activate Prepaid Tata photon Plus data card. I had called sales executive Mr.Gowtham more than 100times, but the sales man at Poorvika were not aware about that.

I have bought the New I pad ( Celkon C2 ) But it was getting frequent Switch off But the Show room Executive was Behave very Cheap & Rude.i have bought this on 7-Jan'13 but 8thJan'13 its self started problem.Still now i dind get solution .dis type they where Cheating the Customers.

Chengalpattu Showroom

Executives & managers where very rude Behavier.

Ex name" R. Vadivel.


My Name is Srinivasan @ [protected]

dudes never buy new mobile from poorvika, i got new micromax a110 from sivakasi cosy of 10800 with insurance on 12-11-12, now i have one problem in volume control, so give the mobile to poorvika, no response currently 4 days, no response i[censored] no any complaint register no forward to me [protected]@yahoo.com

Hi People,

Kindly share this, please dont buy any mobile trusted with service in poorvika mobiles showroom, they're very rude and they don't have any authenticate service center. I bought mobile from kulashekaram show room (Kanya Kumari) on Oct month of 2012 and got problem with display then gave nov 30 of 2012 for warranty service, still i didn't receive handset and they are keep on postponing giving false excuse like concern staff met with an accident, service center closed so on.. BEWARE!! poorvika mobiles..

16th Feb 2013
Dear Sir.

I have given my mobile in PMW CARE service centre on 15th december
2012. Till date i have not got my mobile, i have also sent many
reminders through moibles and Mails. So if the mobile cannot be
repaired, please give me a new one. Even today ( 16/02/2013)we went to
the service centre but there was no proper reply.
Reminders have been enclosed below. Kindly do the need.

No Reply for Reminder - 3, hence I am sending REMINDER - 4 for your
favourable Reply. -

13th Feb. 2013.

6th Feb. 2013

Dear sir,


My son, Damodharan, purchased a mobile phone Micromax A-73 (vide Bill
No.002378 dated 15/05/2012 )from one of your Ambattur outlet with a
strong promise that these model will work and gives its efficiency.
But unfortunately, within few days, the mobile was not usable with
some technical fault. The same was handed over at your Ambattur outlet
for making necessary rectification vide ob sheet
No.S[protected]
dated 15th December 2012.

Over two months have been passed but the same could not be repaired.
My contacts over phone and in person proved worthless as the reply
that the same could not be repaired. I contacted your PMW service
centre as well as your Kodambakkam office but all ends in vain. Now, I
was informed that my mobile phone was sent to Bangalore

but now more than 55 days have gone but the service could not be done
as expected.

Most of my mobile phones was purchased from your Poorvika outlet and I
never expected such a downward service. No proper reply is being given.

Natarajan

I have purchased xolon a500 mobile. I dnt have any idea of this product but only for salesman word i bought this mobile. bcos so many features they told us. Atlast totally waste of money. i asked them to change n gv branded mobile with good features within a day. but no use. even i shouted n ask tat i ll complaint in head office even though no use n nt changed the mobile. Its very bad experience with poorvika branch in parrys. only customer comes to knw abt service after purchasing products. Kindly dnt get cheated by poorvika guys. beware of this showroom so tat they ll improve service n ll nt cheat anyone by selling useless mobile.

No Replacement for defected mobile Or cash return with 14.5% deduction
Think twice before go to Poorvika mobiles. I had bought Htc Desire V from Poorvika mobiles Pvt. Ltd. in Pandi bazaar on[protected], for Rupees 13, 100.00 /- . On[protected] I had problem with loud speeker so I went to service center of htc. They said the problem occur within 14 days, so the poorvika have to replace a new mobile, and they also provide DOA certificate (which is necessary for the replacement), I went the same day to Poorvika.

There manager Sriram answer me and he told "that mobile is out of stock now, so i can arrange u from any other poorvika, please call me tomorrow". When I called he did answer and said "you can come here", so i went there but said " i didn't ask u to come". Later he call his distributor front of me and said "Please wait for 7 days, it will arrive within that date. So after[protected] to till now[protected] i used to call him whether the stocks came today. and keeps telling me no. But after 11 days I lack Patience and went to ask him. Now he say Take Samsung S Duos( which priced same) or we can refund your money with reduction of 14.5% for tax. but i asked why i have to pay tax for the mobile which i don't have, also I don't like samsung products they don't match Htc.
But he keeps telling me this is company policy to reduce 14.5% of bill amount and refund otherwise u have to pick any other mobile within the same price.
I don't know what to do. i have my bill and papers from service center. Please any help

Dear Sir,

I have given my Blackberry device for service at your Ambur Branch for Charging Connector problem on dated 19/05/2013

Model No. Blackberry 9860 Torch
IMEI No. [protected]
Poorvika Service Job Sheet No. 13202

I have asked poorivka if they can give back rectified on the same day, Technician Name Mr. D. Tamil and others at the showroom assured to give on the same day evening (19/05/2013).

When I called at 7.00 pm on 19/05/2013, I have been informed by your technician Mr. D. Tamil that the problem is not fixed it will be ready by next day 20/05/2013.

On 20/05/2013 around 11.30 I received call from your above technical person saying it take 2 more days to fix the problem. I requested him to return same as it is so that I will go and fix the problem in any authorized Blackberry service outlets at chennai. He assured me to give on 21/05/2013 without fail.

As your aware that Blackberry is mainly used by Working professional for Email Communication and I have been registered with Factory Email ID so as to reply our company International customers immediately. I am pressurized and in mental agony with work load for not catching up email due to non-availability of the device which is under service in your esteemed concern.

On (21/05/2013) I was not answered to my call even after several attempts and I myself traced new Ambur Poorvika No and when I called I received a reply from other service person that Mr. Tamil has gone for meeting and I have not proper response. I asked them to give atleast a standby. No response...

Today (22/05/2013) after my several attempts to calls, I got an info that my device is at Chennai Service Center and once they complete the trouble shoot they will send the device through courier. And even they added that it has been flash ( at time of handing over my device I particularly asked your technical person that should I take back up. He replied it is only charging connector problem no need of it). Now all communication datas are completely damaged. How I should retrieve them back ??????.

What sort of answer I should give to my international customer... since I don't have standby device to reply them spontaneously...

What sort of Service Poorvika provide to customer where the showroom is newly opened at Ambur Town...

PLEASE PLEASE IF YOU DON'T HAVE PROPER TECHNICAL PERSON DO NOT OPT FOR SERVICE TO THE CUSTOMER

Also my device given is not for experiment at your service center I have given for only problem which needs to fixed...

Please do not under-estimate technicality of the product...

Give proper response to your valuable customer. Because if you people don't care of them, for sure your competitor will take care...

When can I get my device back??????????????????????

Thank you

Best regards
Shafeeq

Mobile # [protected]

This Poorvika showroom which is in Hosur opp to hosur bustand is full of cheaters.
I bought one Celkon mobile on 8th Jun13.Actually i was there to buy one duel SIM querty keypad mobile for my official usage.Since the querty keypad stock was not available.They convinienced me to buy one duel sim touch screen without any DEMO.I bought it and since it is a low cost mobile i did not concentrate on it much after 2 days when i tried to insert 2nd SIM it is not accepting as the 2nd slot is for Micro SIM.That time (11.06.13) itself i called and informed they told me to come to shop.Since i am working in Bangalore yesterday(11.06.13) evening i reached that shop Which is located Opposite to the Hosur Bustand and near to "The Mobile Store".When i explained that to sales staffs they are pointing that it is a customer mistake.Whenever any customer come to their shop that customer has to mention all their requirement from Normal SIM or Micro SIM, to material specification and size, etc.Is it a way any staff reply to the customer??? Then i lost trust on them and called to this no:[protected]. then One lady has picked she was replying to me like "You asked for Duel SIM you have got the same then what is your problem? you are supposed to mention that sim requirement also( i believe i'm in india.till now i did not see any service provider is advertising micro sim.Then i surprised from Top to Bottom how this full organisation is cheating this customers.My big mistake is i was associated with them since i joint in TVS Motor company(2009).Hosur.Now some how i earnd a big friend circle here and i am supposed to give some cautions to them about Poorvika. Because i am not worring about the money i spent but more worring about the customers who all are being cheated.If you have some least concern about your customers tell me what is my mistakes.Name:Manu P, Mail:[protected]@gmail.com.Sales Staff Name: Murugan. he is the person who sold mobile to me. Sales Staff Mob No:[protected]

i bought lava spark 245 on[protected] but there is problem in that mobile.that problem was hearing problem.so i returned it into the poorvika mobile store at poonamalle.they tell me that they return new one on[protected].but they tell the mobile was not ready because that mobile verify employee was not there because of he left for her marriage.so they asked me for extra two day and coming before call me.so on that day i called her they tell has that the mobile was not ready.so father went the poorvika mobile, poonamalle and shouted them.after two day they returned new one karbonn K-440.

but after one week that karbonn mobile also gave a problem that was the mobile screen become white and battery become emitting more heat.so we take it to repair shop they tell that the it was not screen problem.the screen was not damaged its a mother board problem.

so he tells us, we can't repair it


now what can i do?????????????????

i have bought a micromax canvas tab in poorvika
they actually told me the rate to be 16500 i bought it
once i came to my home and checked for the pricing
the poorvika mobile store showed 16000

i have lost 500

i dont know what is the mistake

whther the sales man have cheated me or
poorvika

I had bought videocon a15 from pallavaram (chennai) poorvika on 1-Nov-2013.On the first day itself iam facing speaker problem, while calling to others the voice was not clear to otherside hearing person. i went to poorvika on the 3rd day they ask me to go for Videocon service center.They doesn't replace my phone for this problem at all.

Poor service from Poorvika. I never except this from them.

Hi, Iam Raja Suganth Kumar, Bill no 17113, purchased a Asha 501 on 24.11.2013 @ Poorvika Mobile shoppe, Kalavasal Branch, Near Kalavasal signal, Madurai.I really felt very very bad & sad about the service I was rendered by them, especially the sales guy attenended me, name is Ramesh I think, really a stupid & idiotic guy.He had not shown atleast 1% interest to do sales to me. He might have thought, we would ask mobile without paying money, or we would beg him for a mobile. I asked him what are the specialities in asha 501. he said nothing, . but you buy additional a blue tooth kit from me. I asked him about other mobiles, he said no. finally I asked him, sir, can you put me scratch card on my mobile screen. he answered me after 10 mins and pointed out me a corener place of the show room where the accessories are sold.. We are paying money & buying mobile, but this kind of service would be really demotivating us to go back again.
The small boy who sold accessories, he had a smiling face, he politely seved me, and asked my requirement. But the person who sold mobile, he didn't even smile. He has to learn from that small boy.
Finally, Mr M.D of Poorivika mobiles, Please look in to this & recorrect, otherwise, brand name will be spoiled by your staffs.
any response to me, pls write to - [protected]@yahoo.in

Please dont even go for enquiry in poorvika. They are the No 1 Cheaters. They dont even have proper service man there to repair the mobile.

I had a very bad experience with Poorvika -Tiruppur(near court) lately. I went to the store to purchase Samsung S3 and the salesman (C.Karthi) was very nice (only during the time of purchase) and asked me to take insurance, flip cover and scratch card. Then he said that there was no offer for that phone but Poorvika would provide headset for free. Later he mentioned that headset was not available right then and they would call me.I happily bought the phone thinking that I had a good deal. I was expecting a call which I never received and I called them back. Then the worst things started as there was no proper response and they also simply put me on hold for like 10 mins and no one replied. A couple of days later, I went to the store and then I received a response from the same salesman said that I should travel another 15 kms to get my offer headset as it was available in another Poorvika store in Avinashi road.Finally, I realized that they were simply wasting my time and they lied to me just to make me purchase the phone.

Such a WORST customer service I have ever received and guys who are very poor at customer service like these one should never be given such responsibilities.

There are NO OFFERS as such . They simply use it for advertising.

I had purchased a karbonn A25 phone from Pondicherry on July 2013. Due to the charger problem I had approcahed the poorvika show room at Dindigul. They told the charger will be replaced with one and as per the promise the charger has not been replaced so far 2 months nearly. And after the purchase of the above phone with 2 months there are some noise in the phone and again approached to the above poorvika show room they simply said the phone has been sent for service. But I am suffered a lot with the above poor service of the poorvika .

Worst Service !!! Cheat Peoples Like Hell !!! In Future they will cost even for entering the shop !!!
Guys Go for online shopping rather than getting used phones from poorvika !!!

I buy karboonA1+ march 2014 display software problem, I buy poorvika mobile shop near uchiipillaiyar koil kumbakonam I return to poorvika shop sellers more than 15 days till now irresponsible answers how long I wait I get my mobile, worst response only sales is motive for poorvika
this shop how can give warrant for mobile cheating, management please considered your branches

I cannot givn even a single star for Poorvika Mobiles. I purchased a micromax mobile A 120 model and within a week's time the phone was not connecting to the network. Handed over the mobile to poorvika mobile store at Mayiladuthurai and they are behaving like favouring me by giving the mobile to micromax service centre for repair. Poorvika is not at all taking any responsibility and they think their job is over with selling the product and enjoying the profit. They will turn their other face if you approach them for after sale service. If any product becomes defective within one week, 10 days or so, they suppose to give replacement other wise why should I go to poorvika for mobile purchase, I can get it from the company show room directly.

Mobile buyers! Beware of Poorvika, you will get a very bad experience

Wrost customer services and irresponsible

Hi,

I ever seen worst services like poorvika. Two weeks back I have purchased sony z1 mobile from poorvika purasaiwakkam branch. That time they said, they giving me a boom headset with the phone. But still I didn't get that and also no proper response from the executives. This kind of activities hurt me lot, so please take proper action against them.


Regards
Gopi

Sir/madam,

I purchased karbonn tablet on 26th Oct 2013 from poorvika showroom - Salem Branch. From the time of purchase i was facing the problm with the mobile. I haven't even used the mobile for even two months. I gave the mobile to karbonn service centre in salem on 23rd April 2014. From that date till now i haven't received my tablet. While enquiry they are not giving proper feedback also. Kindly resolve this issue.
I have enclosed all the job sheets and purchasing bill with this.

Regards,
Boopathy,
[protected]

Hi all... I kindly request you guys NOT TO BUY ANYTHING FROM POORVIKA... Its name POOR-VIKA itself starts with the word POOR, When we enter the store they come to us wishing as if we are the only customer they have in the world but we have any problem with the products we purchase from POOR-VIKA they never bother, I have given my HTC 816 Mobile for service, Initially while pick up they said i will get the mobile within 25 days Max... Now when i call the customer service(for which i have to keep trying from morning to get my call connected to the POOR Customer service), Then they cooly say that it will take 35 days for my mobile to get serviced, I dont understand why is it taking sooooooooooooooooooooooo long to just fix a cracked screen... which purchasing the mobile they showed soooo many features abt the insurance, But if i would have know the service is sooo pathetic & long.. i would never have opted for the insurance & would have paid & got my mobile repaired... worst service ever... Pathectic... i will never step into POOR-VIKA in my life...

I had given my celkon a119q for mic not working issue to their service dept but after 15 days they told its some connector issue and after reinstalling my android os they give it back without fixing the issue and now even the speaker is not working plus its restarting automatically while charging, i don't know what did they do to my phone...don't expect this from poorvika