Hi,
I visited the HP petrol bunk, Prabhu Service Station, Near Mini Tank Bund, Safilguda, Secunderabd on August 22, 2009, around 10:30, the filling pump which is supposed to be used by guys who has to fill petrol oil. The employee there was hastily starting to fill petrol even before I opened the cap of my vehicles petrol tank, couple of drops of petrol literally fell on my hand.
He and the cashiers abused me that I did not have any work and I was wasting their time just because I asked why I was not shown the zero before starting to fill petrol. I complained about their behaviour to the manager their but I wanted to bring this HP company's notice as I've these guys in this bunk are arrogant with customers sometimes. These guys shouting at me that I didn't had any work was uncalled for when I was paying them and they are supposed to show me the zero on the meter before they started to fill petrol. Please take necessary action against these guys and I ask that all employees in HP bunks be trained in customer service. I've decided not to visit this bunk henceforth. Was this information helpful? |
They never let you see zero on the meter before proceeding to fill your tank and intentionally the employees divert your attention where yu cannot keep track of the quantity being filled in your tank. I also suspect adulteration in the fuel, since my vehicle mileage has dropped and stall frequently in traffic.
Hindustan Petroleum should take a very serious view of this and investigate - if HP is really customer oriented as claimed!!
Ratan Dugri