Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

HI
Delay in booking & Delivery
Its really painful to make a complaint that Soundarya agency; magadi road,A.D.Halli;Bangalore-79 has failed to live up to the expectation of consumer from HP Gas. The staff at this agency are very rude and keep ;making false confirmations.
I booked gas for home delivery after 1 month from the previous delivery but even after a month and a week they failed to deliver the GAS. Whenever...

hello sir/madam

i am mr bibekananda nanda. i already applied for hp gas connection in kendrapara, orissa.
its been two years but they are neither providing the consumer numer nor providing me any details regarding the connection.

hoping for the best solution from you

Bibekananda Nanda
[protected]...

Dear Ma'am/ Sir,

There is one authorised dealer for HP cooking gas service provider. we want to buy a new gas connection and the dealer is complelling to buy the gas stove (Chulla) from him. further the stove is of such low grade material and is very expensive i.e. its not worth the price what is quoted by him.

Kindly throw some light how to go about it and what course of action can be taken.
br...

Booked Gas 15days back for consumer no.626115 with Kiran Gas agency at Pune.....till time not received and continuous engage getting for phone no.[protected] & 785....

Name and Address of Retail Outlet : Thirupathi filling staion (District:CHITTOOR)
Complainant Email : [protected]@aquatech.com
Complainant Landline Number :
Complainant Mobile Number : [protected]
Description : Dear Sir, When I was traveling in Thirupathi ( Chandragiri)area I was happend to use the above said on 15th September 09 and I felt it was a bad expereince with the retail out let. My expereince given...

Dear SIr/Madam.

Im suresh from chennai im using icici bank debit card where i can swipe for HP Petrol..on 09-oct-2009 eveing around 7:55pm i reached the bunk near koyembadu signal in chennai ..there is a bunk along wth icici bank ATM...eveing though i can use the card in HP Bunk..i try to use cash but the ATM was out of service...k i came to the pumping area for putting petrol in my bike.I putted for 100...

Lazy Gas distributors
Dear Sir,

I'm Joel from Thokkottu, For us Avinash enterprises,Ullal distributing HP Gas cylinders.There are 3 telephone lines are at present,But when we calling there always all 3 lines are busy.And sometime phone is ringing .But no one is lifting the call.Please take action on this regard..I hope you will do so.

AVINASH ENTERPRISES[protected]
SRI RAM COMPLEX, ABAKKA CIRCLEbr...

Its really painful to make a complaint that Devidayal agency has failed to live up to the expectation of consumer from HPCL. This agency is now fully involved in selling cylinders on road to illegal uses of cars who should have commercial cylinder. the staff at this agency is making false promises to me for past one year and delibrately the gas is delivered after 10-15 days of booking with sily excuse of nonavailabilty of somebody at home...

Dear Sir,

My consumer HP gas consumer no is 585448.
I have received refilled cylinder on 4th October 2009 and we found that there is gas leakage from that cylinder.I have been complaining constantly and asking to replace the cylinder but till now nothing has been done to replace the leakage the cylinder.Although their technician came to attend the complaint but he is not ready to listen our concern.Although it is a very...

Dear Sir,
We have applied for additional cylinder since 2007 but till now we have'nt received it.Currently we have only 1 cylinder and once it is finished it is taking 2-3 weeks time to get the filled cylinder.Its being too difficult for my mother to cook at home during this time.

Our consumer number and agency details are given below :-

CONSUMER NUMBER -600939
CUSTOMER NAME -BABU JOHN THOMAS,br...

My Consumer Number is 631666. I have booked gas cylinder in 3rd week of september 2009. I did not get my order number and no information regarding the delivery of the cylinder. We have given special instructions that the delivery should be on Saturday afternoon or after 6pm on weekdays. There are so many phone numbers of this agency ( Soham Gas , Thane). However, everytime we make a call on any of these numbers it is either engage or not...

Sir, I am a veterinary doctor posted in Hazaribag , Jharkhand. I have a new LPG connection. Agency told that I could not get double cylinder connection in near future. I use to book my cylinder on time, but Dixit Agency telling me lie that cylinder will reach your home. When I try to talk on phone they put phone aside.
Here in Hazaribag HP LPG gas sold in open market (after taking out about 5 kg.) in 350 to 400 rs.
...

Hi,

Address of LPG distributor:
BHARAT GAS SERVICE
PLOWDEN ROAD, OPP. POLICE STN.
MHOW, Indore, Madhya Pradesh
Pincode : 453441
STD Code: 07324
Phone No : 275486,275486
Email ID: bharat.[protected]@hpgas.hpcl.co.in

Address of consumer:
Pawan Sule
146-Kharol Mohalla, Kodaria,
Mhow, Indore (MP)
453441
Phone: [protected]

Complaint...

When replacing the old cylinder with the new one, gas is leaking with sound and pressure. Immediately, when called the mobile No.[protected] as given overleaf the Bill copy, it is stated as
there is no such number.

Please help....

I live in Gajularamaram, I went to HP Gas Agency for a new connection but they said they stopped giving new connections. When I asked for the reason they denied to answer to my question. Moreover the staff is not ready to reveal the proper reason as if they have been told not to tell anyone.
The communication of the staff is pathetic and the customer service level very low standard. FYI, its a brand new Office.

Office:...

There is a rule for all petrol pumps which clearly says that don't give petrol in bottles or can , but i still saw the manager of Hindustan Petrolium pump violated the rule by giving the petrol in bottle, when i asked why he gave the petrol to that lady , then he told me that she is a lady and is a relative to an army officer and also added that its being his right to give the petrol to that lasy as he is the owner of the petrol pump.br...

Hi,

I filled my Honda Activa with petrol from HP pump in Marathahalli mainroad on 14 September. I fill from the same place every week. As usual, I asked the person (he was not uniformed) to fill full tank. It was full at Rs 175 itself. I asked him to stop. He didn't pay attention and continued to fill. Petrol was overflowing from my scooter and he continued to fill till I manually stopped him at Rs. 195. He had to be blind...

My HP gas consumer no. is 623369. I have booked gas cylinder before 1 month to Buldana gas service, Suvarna nagar, buldana PIN 443001, He always not giving home delivery. He also always collects the gas payment and gas cylinder also. and do not give gas cylender on the same day. He calls us on the godown to take gas cylinder. We have to visit 3 or 4 times to godown. At this time we have paid gas amount on[protected] and he also collected...

I have Suzuki Access motorbike. I have purchased Petrol from below mentioned retail outlet in Pune on September 14, 2009.
Chaturshringi Service Station, Senapati Bapat Road, Pune 411 016. VAT TIN No. [protected].

The bill no. is 031034 dated September 14, 2009.

My motrbike's fuel tank was totally empty and I had asked the salesman of the outlet to fill up the tank completely. As per the pump reading...

My Customer No.is 610334 and I was having two domestic gas cylinders of HP Gas. I was supplied by distributor M/s. SUPER GAS SERVICE,Poonthi road ,Trivandrum-11 with Dealer code 96424-0. On 06.01.09 my empty Gas cylinder was stolen from the carshed of my house. The same was reported to Police Station closeby at Medical College P.O.on 06.01.09 itself. On 28.01.09 S.I of Police issued a certificate that enquiry was conducted but no clue...