[Resolved]  Prestige — Not working

Address:Cachar, Assam

Dear Sir,

I had purchased one Prestige Induction Cook-Top model PIC 4.0 on 06.10.2011 vide Sl. No.[protected] from Guwahati Big Bazar. They have given one mobile number i.e. [protected] for repairing purpose but the same number was switched off.

Please do the needful.

With regards,

Krishna Rao
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


I have purchased Prestige inducton cook top on 2nd feb 2011 though it is having 1year warenty, and am calling several time to service centre but no body answaring me.
I purchased Prestige induction cooker from Big Bazar - R mall mulund on 28.09.11.After almost three months later it's not working. So i had taken it to the big bazar and ask them what is the procedure for repair it from service center .i have one year warranty card for that.The concern person ( manager of the Big Bazar - R mall ) told me that you send me your contact details i will tell them for your service .After that i am calling him continuously but he is not picking up the phone.Then i called to prestige service center then they told me that thay are not able to do home service u have to keep your model in Big bazar only.Then i called prestige regional office in mumbai that lady again given me that Big bazar managers no and told me that u contact him.
Now i don't know what to do whom i have to contact for repair. As prestige is branded model for appliances even their people treat like this.someone suggest me what to do please.
I have purchased an induction stove (Prestige) last year April. Already two times not working but they are rectified. Feb 9th again not working I gave the induction stove for repair, they are not informed to me till yesterday. Yesterday I phoned to the service centre then only they told me stove is ready. Today I went to prestige service centre they told there is no electrical supply till 3 -.00 pm they are repaired the stove. Take the stove no problem. I take the stove from the service centre. After coming from office I check the induction stove still the induction stove is not working. Prestige servicing centre is cheating me. Wat can I do for this. I think I will pour some kerosene over the stove and burning the induction stove in front of servicing centre (I will take photographs also)
my induction cook top is not working and i tried to contact service centre at delhi on [protected],mant times..but i didnt get any response till now...realy fed up with this branded product..take steps to get their service for me,other wise i vil moove to concerned court
assistant professor

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