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TTK Prestige Complaints & Reviews

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Updated: Jul 20, 2024

Complaints 624

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102

Unresolved

522

So far, so good. TTK Prestige is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope TTK Prestige will keep up the work and continue to help more customers with their concerns even better 🤝

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TTK Prestige reviews & complaints page 25

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Address: Chennai, Tamil Nadu, 600024

We had purchased the prestige gas stove on 08-Sep-2015, within a month a period, the knob with the spring came out, because of this there is slight leakage of gas. Its more than 10days we complained to the customer care but there was no prpoer response. Even after multiple calls to customer care, we recieve only false promises that the service attender will visit the place today, but not even once people have turned up. The customer care...

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Website: www.prestigesmartkitchen.com

Dear Mr.Ramani,

I would like to bring to your kind notice the pathetic service rendered by SWATHI ENTERPRISES, D/No. 72/B, 29th Cross, 2nd block rajajinagar, Opp Basaveswara college, Near ESI Hospital, Bangalore-560010.

I had got my 3 burner prestige stove repaired on 3rd August for middle burner not working and the technician had repaired and charged Rs 200/=. Within 2 months, I am facing the same problem...

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Hi We own a prestige mixie which had to be serviced. For your information the Prestige Smart Kitchen showrooms do not provide service. This is not apparent until the product fails and when you take it to a the showroom they tell you that the you should take the product to a service station that is on another area. Anyway we took the the product to the service station in Arumbakkam, Chennai. They gave me a job card that does not mention...

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Address: Chennai, Tamil Nadu

Actually I had purchased the prestige cooker in kala associates velachery.Within a month I had Serviced that cooker for about 3 times one is in showroom and 1 is in velachery service center & another is the regional service center which is located in mylapore chennai.But still I am facing the same issue. Then i have talked to the worst ever manager Balasubramaniam I had spoked to him in the phone call he said that we will replace your cooker...

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Address: Lucknow, Uttar Pradesh

order no.[protected] shop cj prestige cooker on delivered on 23.06.2015 is product was wrong & difficulty in open & closed. please take refund amount & return product soon . I do not like this product. your prestige handy cooker deluxe+ do not cover properly closed & open.I very sad your products. please you take above products and refund cost of product rs. 1575/- to me....

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Address: Chennai, Tamil Nadu

I purchased a wet grinder, from prestige ttk dealer on last year end, product under warrenty, last week wet grinder stop the function. I book s complaint no. Chen932647. Till not serviced, I bought flour from retail shop and make idy, dosage. So I learn lesson if any product from prestige we run smooth else thathat will scrap. All those company are fraud.thier service people no response to customer which r serviced or not. Pls advice how...

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The coated plate under the iron box is found damaged and could not be useful, since this complaint was presented to the nearest service centre of Prestige, he is reluctant to attend the complaint. Nor any online submission of complaint is possible since the company itself made some malpractice on the on line submission. In short company is not able to attend any of the complaint from the customer...

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we have purchased prestige wet grinder PWG 02 200 WATT through amazon on January 19, 2015(bill date) on opening the box and trying it for first time we found that machine is working but the container is not rotating hence we could not grind. We call customer care, he told motor is detached from its base so whole base is to be replaced as and when it will be available. More than one month elapsed but we could not use our grinder....

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Address: Chennai, Tamil Nadu

I purchased a Prestige 3 burner gas stove on 2nd Dec 2014 from Balaji Agencies, Prestige Smart Kitchen, West Mambalam, Chennai. In a month's time, the 3 black rings around the burner have completely chipped off. The dealer did not seem concerned at all when I complained to him, just gave me a number to call. I called TTK Customer Care on 20th Jan and I was assured that a technician would visit, examine & change the faulty parts if required...

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Address: Chennai, Tamil Nadu

Dear Sir, This is to bring to your kind notice that i have been having some issues with the product purchased . I had made a purchase of a gas stove ( Stainless Steel : 2 burner ) 2 months back in the name of Mr.K.S Raghavan Purchased From : Balaji Agency - West Mambalam, Ch - 33 We are having some issue with the burner and if i open one side, from the other side gas leakage is there. I have registered a complaint with your customer...

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Address: Mumbai City, Maharashtra

I chandrabhushan singh registerd my complain in prestige customer care office for prestige royale gas table which is not working properly i regesterd my compalin on 10 th of january and my complain no is Mumb81705 and also called in customer care office more than 5-7 times and request them for service of my gas table but they didnt responce for my complain n every time console me that tomorrow their technician will be come for service but...

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Address: Chennai, Tamil Nadu

I have purchased the following gas stove GTS 03L(D) on 21st July 2014. As of now the stove's middle of the burner is not working properly and I have complaint through customer care service[protected] but I did not recieve any proper response from your side/end. Please do the need full....

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I have purchased 10L prestige cooker on may;2014. Bottom of the cooker is swelled and the food is not properly cooking. I tried to complaint the same to customer service cenrtre byover phone.([protected]) .But there are not receiving any calls by the given number. and then I contacted the shop who the cooker i.e. Mahaveer Distributor, Mysore. They told repair the cooker but not replacing. What is the use of warranty. Hence I kindly request...

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Address: Burdwan, West Bengal

I have purchased one 4-burner Prestige Gas Stove on 07/04/2013 in Big Bazar Asansol with a guarantee period of 2 years. Problem arises of slow burner functioning. I have complaint it to service station at Asansol vide complain no 709254 but no action has been taken up till now. Kindly look into the matter and solve the problem....

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Address: Chennai, Tamil Nadu

I think TTK Prestige is a ISO 9001 certified company. for the last 4 months I am struggling to get a spare (Gas stove stand DGS 03L model) from prestige. I made a complaint ( no CHEN626469), mailed to their customer care & also spoke to their Chennai - velachery branch service engineer. But no use. I havn’t get he spare. I didn’t expect such a worst customer service support from a big home appliance company....

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Address: Nagpur, Maharashtra

We have purchased Gas stove from Poonam Mall, Wardhaman Nagar, Nagpur on 13.10.2011. It was working well since purchase. Very recently, its Burshane flame became deem and one burshane stop working. Kindly instruct your technician to attend our complaint immediately. Our Home Address Rupmati Burde 79A, Indraprastha Nagar, Sarnath Chowk, Bhamti, Trimurty Nagar Area NAGPUR - 440 022. M[protected] [protected]...

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Address: Madurai, Tamil Nadu

We bought prestige Glass Top Gas stove (Model GT 02 AI) before 4 years. Yesterday the glass in gas stove got exploded while cooking. By God's grace no one inside the kitchen. Glasses broken into to tiny particles like sugar and sprayed all over the kitchen even in hall. Glass exploded at high pressure, if any one nearby it may cause heavy injury or may kill the person. We don't know whether this Glass Top Gas stove design are tested and...

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Address: Madurai, Tamil Nadu

We bought prestige p Glass Top Gas Tabl.es GT 02 AI before 4 years. Yesterday the glass in gas stove got exploded while cooking. By God's grace no one inside the kitchen. Glasses broken into to tiny particles like sugar and sprayed all over the kitchen even in hall. Glass exploded at high pressure, if any one nearby it may cause heavy injury or may kill the person. We don't know whether this Glass Top Gas stove design are tested and inspected...

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Address: Bangalore, Karnataka

We bought one Prestige rice cooker on 4th June 2014 which is the cost of 3000rs with one year warranty, and after one month it got damaged. We took the rice cooker to the service center which is located in Koramangala 1st block and after keeping the rice cooker with them for one month, they replied that we are not doing service here, then they asked us to take the rice cooker to Jayanagara service center. Its been almost two months, but they...

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PURCHASED PRESTIGE INDUCTION COOK TOP PIC 3.0 V2 SERIAL NO U4E35337 DATED 7 8 2014. SYSTEM STOP WORKING ON 14 SEP 2014, AND IT WAS SHOWING E3 MESSAGE AND 15TN SEP ONWARDS ITS WENT OFF. REGISTERED SERVICE REQUEST ON 17 SEP 2014, SERVICE REQUEST NUMBER IS MUND586209 AND GOT PROMISE FROM EXECUTIVE THAT WE WILL GET SERVICE IN 48 HRS. BUT AFTER 48 HRS WHEN I CALLED THEM THEY DENIED AND STILL WAITING FOR CALL FROM THEIR SIDE....

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