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TTK Prestige Complaints & Reviews

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Updated: Jul 20, 2024

Complaints 623

Resolved

102

Unresolved

521

So far, so good. TTK Prestige is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope TTK Prestige will keep up the work and continue to help more customers with their concerns even better 🤝

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TTK Prestige reviews & complaints page 23

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Address: Bangalore Urban, Karnataka, 560105

I bought a prestige mixer grinder, which broke down and was supposed to be covered under warranty. I raised the complaint on 7th dec 2016 and the service engineer was supposed to do the home service. They made me to carry the grinder and travel around 20 km, to the service centre.
But the worst part is the service was pathetic, they just did something and gave the grinder back. When i tried to use it at home immediately after reaching,...

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Address: Alappuzha, Kerala, 688534

Website: www.consumercomplaints.in

I had purchased a prestige glass top gas stove from big bazar cochin, 3 months ago.
Unfortunately my stove burners got melted due to technical or poor quality materials, so i called the prestige ttk complaints cell ph[protected] on 8th november 2016 and they gave me a customer service no. Eran 2121656. But no one attended the complaint.
I have been trying to call the customer service no for several days which i have call...

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Address: 635126

Website: www.ttkprestige.com

Product :prestige wet grinder pwg01
Date of purchase:22-oct-16
From: baghyam kitchens ware, 507 arvind tower, db road, rs puram, coimbatore-641002
Problem reported on:18nov16
Problems: 1) drum and stone rotate together, 2) batter leaks from bottom 3) due to problem1takes more than twice the time and requires continuous attntn
Reason:defective design...

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Address: Bangalore, Karnataka, 5600087

Website: www.prestigesmartkitchen.com

Please be updated that i purchased a new glass top 4 burnol gas stove bearing model no gtm 04 in december 2015. It worked all good with just minor problems viz low flame in one of the burnols which was not effecting our work at all. But after 8-9 months o[censored]sage one morning - 21st october 2016 the glass top broke suddenly all by itself.

Would appreciate prestige ttk to arrange for the glass replaced within the warranty period...

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Address: South Goa, Goa, 403601

Website: www.ttkprestige.com

I had purchased a gas burner automatic with 3 burners model GT 03 L AI worth 8000 in the month of June 2015 with 2 years on sight warranty support and replacement if product not repairable/damaged.

since day one I had issue with ignition system and battery socket is very poor quality which keeps battery exposed as cover does not fit properly and automatic ignition system of the burner has become weak in months time.
br...

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Address: 560025

I have bought new prestige induction cook top from vijay sales 2month ago but within week inside the tool comes some smock
Regarding this matter i has register complaint mumb208196r to prestige customer care 15 days back and the said our excu. Come in ur home within 48hr bt still nobody had come i remider him time to time but still nobody come its very chep support from them side.
Compony name prestige but his empl not worry...

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Address: Mumbai City, Maharashtra, 400706

I have buy royal prestige two burner gas with glass top on 8th April 2016 from Sangam steel vashi. But on 17/09/2016 suddenly blast glass top. After lodging complaint in (complaint no.2047655) I talk with Mr. Prem morraya (Manager) he ready for free replacement of glass top, i also have audio mobile recording that Mr. Prem is agree for free replacement. Still it is pending...

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Address: Lucknow, Uttar Pradesh, 226011

I bought induction base pressure cooker, 3 years back. but it is regretted that the induction plate came out . on contacting customer care they could not give me the contact number of their service branch at lucknow.
very poor quality, the batch mentioned on cooker is 12 06 01 and product is waranteed for 5 yrs, still they insisted for bill for repair.
very unfortunate....

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Address: Chennai, Tamil Nadu, 600078

I purchased a induction stove model PIC 20.0 serial number L[protected] on 29th of January 2016 it worked well for about 8 months and then developed some technical issues and stopped working. Then i raised the complaint with the customer care with the complaint number CHEN 2054035 and was informed that a technician would visit my house to fix the problem but no technician showed up then i called up the call center again and they informed...

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Address: Bangalore, Karnataka, 560100

Compliant no. bang2003847,

We had purchased tilting wet grinder from presitage, grinder stone clamp has been broken and it has been replace as per first compliant. but the replace one is not good it has broken after first usage in the running mode itself. we had raised compliant to replace the same. many times contacted and requested through customer care to replace the clamp of the stone and chapathi mixer clamp. still no...

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Address: 600010

I purchased this chimney from online from snap-deal two months back and one month after use the chimney caught fire and got burnt on its own that too when the main switch was off. It could have been a big accident if on time the fire wouldn't have been stopped. I do not want this product to your as it is a threat to the safety of me and my family. I want to return this. I had immediately filed a complaint with TTK Prestige customer care helpline...

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Address: 600014

The gas nozzle at the back of the stove broke off which led to a heavy leak of gas and this was due to the very bad quality of aluminium metal used. A major accident was averted.
Date of purchase: 11/29/2014
Hop: thangavel nadar stores, vessels merchant, 227, ramakrishna mutt road, chennai 600004
Model: prestige royal gas table (4 burner) dgt 04 ss
Erial number: sml 07190 d
Complaint no: chen2026887...

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Address: Vellore, Tamil Nadu, 632503

Bad response from your customer care service center.They took over a month to repair the product and also the repaired product doesn't work properly.If we call to service center they told that the technician won't come yet we will call you back within a hour but they never contacted us.

Date:[protected]
Complaint number:1568
Location:vellore
Service center name:Pearl enterprises...

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Address: Meerut, Uttar Pradesh, 250002

Website: www.shopcj.com

I ordered prestige oven (Otg) in july, 16 which is damaged. I complained many times on customer care number but proper response not received. I want to return that product please solve my problem. It is the question of your service quality.

Please respond to my complain as soon as possible, otherwise you will lose your customer.

Dipanshu saini
Mob. No. - [protected]...

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Address: Hyderabad, Andhra Pradesh, 500075

I have raised a complaint online as my induction cooktop is not working properly. Following are the details of the complaint,

Customer name palash kanti kundu
Contact no[protected]
Service location home
Complaint no hyde1977566

I raised the complaint about two weeks ago. But i got no call or no service from the concerned personnel. I am frustrated with the service....

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Address: Hyderabad, Andhra Pradesh, 500050

I have purchased the prestige magic dry iron box on 21-jun-2015 with serial number 14k101095 from siri home appliances, madinaguda. It have 2 year warranty. The iron box is not getting heat and i have given it to repair at same store on 25 jun 2016. I am requesting update on daily basis; however, i am not having any update from stores. Can you kindly help me on this?...

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Address: Thane, Maharashtra, 421302

Website: www.ttkprestige.com

I had bought prestige induction one year back after 4 month it stop working
I consistently called customer care for service every time they said technician will come but one and half year passed still we are waiting for serviceit rang several times then hung up on me. Several more attempts, same response. I will never, ever again purchase anything at all from sears. Worst customer service nightmare i have ever had.
Its my suggestion...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

Dear sir/madam
This complaint is regarding the prestige rice cooker prwo which i have purchased on 24th may 2016 and still not able to use the same as this product is faulty. when we cook rice, during warm phase the rice burns out and the pan becomes black at the bottom and the rice has a burning smell.
I had purchased this from noida coast guard canteen sector 23 and i have been coordinating with the supplier mr. manish yadav...

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Address: Dehradun, Uttarakhand, 248001

I had purchased 4 burner auto ignition gas stove from prestige co. Through online. Company send a defective piece as its knobs and auto ignition was not working.. After complaining continuously for several days, they didn't provided service at all, all the time they said that service man will reach you in an hour or two, but nobody arrived. I m very disappointed. Mr. Shalandra from lucknow centre assured me that within 2 days repair will...

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Address: Chennai, Tamil Nadu, 600077

Dear sir/ma'am
regret to inform you, self has bought one 3 burner glass top gas stove on[protected].
We are facing continuous problems since the purchase date wrt to burner not getting lightning up, spark issues etc.I had complaint to customer services on 27th june with respect to complaint id CHEN1917378, . Now its more than a week still no response from them. whenever i called to customer care agent they are stating that with...

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