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TTK Prestige Complaints & Reviews

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Last updated Feb 19, 2024
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Hosur
Krishnagiri District
Tamil Nadu
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635126

TTK Prestige reviews & complaints page 23

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B
Bhushan1002
from Mumbai, Maharashtra
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Two burner gas glass top broken down

Address:Mumbai City, Maharashtra, 400706

I have buy royal prestige two burner gas with glass top on 8th April 2016 from Sangam steel vashi. But on 17/09/2016 suddenly blast glass top. After lodging complaint in (complaint no.2047655) I talk with Mr. Prem morraya (Manager) he ready for free replacement of glass top, i also have audio mobile recording that Mr. Prem is agree for free replacement. Still it is pending...
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A
A mit
from Delhi, Delhi
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Aluminium pressure cooker

Address:Lucknow, Uttar Pradesh, 226011

I bought induction base pressure cooker, 3 years back. but it is regretted that the induction plate came out . on contacting customer care they could not give me the contact number of their service branch at lucknow.
very poor quality, the batch mentioned on cooker is 12 06 01 and product is waranteed for 5 yrs, still they insisted for bill for repair.
very unfortunate....
+1 photos
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S
sharath1377
from Chennai, Tamil Nadu
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Pathetic after sales services

Address:Chennai, Tamil Nadu, 600078

I purchased a induction stove model PIC 20.0 serial number L[protected] on 29th of January 2016 it worked well for about 8 months and then developed some technical issues and stopped working. Then i raised the complaint with the customer care with the complaint number CHEN 2054035 and was informed that a technician would visit my house to fix the problem but no technician showed up then i called up the call center again and they informed...
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N
Neesha k
from Delhi, Delhi
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Issue not rectified and no response from the service side

Address:Bangalore, Karnataka, 560100

Compliant no. bang2003847,

We had purchased tilting wet grinder from presitage, grinder stone clamp has been broken and it has been replace as per first compliant. but the replace one is not good it has broken after first usage in the running mode itself. we had raised compliant to replace the same. many times contacted and requested through customer care to replace the clamp of the stone and chapathi mixer clamp. still no...
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R
ritika khaitan
from Chennai, Tamil Nadu
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Chimney caught fire within two momths of purchase in switched off mode

Address:600010

I purchased this chimney from online from snap-deal two months back and one month after use the chimney caught fire and got burnt on its own that too when the main switch was off. It could have been a big accident if on time the fire wouldn't have been stopped. I do not want this product to your as it is a threat to the safety of me and my family. I want to return this. I had immediately filed a complaint with TTK Prestige customer care helpline...
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Address:600014

The gas nozzle at the back of the stove broke off which led to a heavy leak of gas and this was due to the very bad quality of aluminium metal used. A major accident was averted.
Date of purchase: 11/29/2014
Hop: thangavel nadar stores, vessels merchant, 227, ramakrishna mutt road, chennai 600004
Model: prestige royal gas table (4 burner) dgt 04 ss
Erial number: sml 07190 d
Complaint no: chen2026887...
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N
Navihulk
from Sivagiri, Tamil Nadu
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Mixer grinder

Address:Vellore, Tamil Nadu, 632503

Bad response from your customer care service center.They took over a month to repair the product and also the repaired product doesn't work properly.If we call to service center they told that the technician won't come yet we will call you back within a hour but they never contacted us.

Date:[protected]
Complaint number:1568
Location:vellore
Service center name:Pearl enterprises...
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J
jainankush
from Mumbai, Maharashtra
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Otg (oven) damage and want to return

Address:Meerut, Uttar Pradesh, 250002
Website:www.shopcj.com

I ordered prestige oven (Otg) in july, 16 which is damaged. I complained many times on customer care number but proper response not received. I want to return that product please solve my problem. It is the question of your service quality.

Please respond to my complain as soon as possible, otherwise you will lose your customer.

Dipanshu saini
Mob. No. - [protected]...
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P
Palash Kanti Kundu
from Barddhaman, West Bengal
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Induction cooktop is not served yet

Address:Hyderabad, Andhra Pradesh, 500075

I have raised a complaint online as my induction cooktop is not working properly. Following are the details of the complaint,

Customer name palash kanti kundu
Contact no[protected]
Service location home
Complaint no hyde1977566

I raised the complaint about two weeks ago. But i got no call or no service from the concerned personnel. I am frustrated with the service....
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M
murali00
from Hyderabad, Telangana
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Iron box not working

Address:Hyderabad, Andhra Pradesh, 500050

I have purchased the prestige magic dry iron box on 21-jun-2015 with serial number 14k101095 from siri home appliances, madinaguda. It have 2 year warranty. The iron box is not getting heat and i have given it to repair at same store on 25 jun 2016. I am requesting update on daily basis; however, i am not having any update from stores. Can you kindly help me on this?...
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J
jawwadap
from Delhi, Delhi
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Product and service

Address:Thane, Maharashtra, 421302
Website:www.ttkprestige.com

I had bought prestige induction one year back after 4 month it stop working
I consistently called customer care for service every time they said technician will come but one and half year passed still we are waiting for serviceit rang several times then hung up on me. Several more attempts, same response. I will never, ever again purchase anything at all from sears. Worst customer service nightmare i have ever had.
Its my suggestion...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

Dear sir/madam
This complaint is regarding the prestige rice cooker prwo which i have purchased on 24th may 2016 and still not able to use the same as this product is faulty. when we cook rice, during warm phase the rice burns out and the pan becomes black at the bottom and the rice has a burning smell.
I had purchased this from noida coast guard canteen sector 23 and i have been coordinating with the supplier mr. manish yadav...
+2 photos
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S
shishir199
from Siwan, Bihar
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Defective product and non availability of service

Address:Dehradun, Uttarakhand, 248001

I had purchased 4 burner auto ignition gas stove from prestige co. Through online. Company send a defective piece as its knobs and auto ignition was not working.. After complaining continuously for several days, they didn't provided service at all, all the time they said that service man will reach you in an hour or two, but nobody arrived. I m very disappointed. Mr. Shalandra from lucknow centre assured me that within 2 days repair will...
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S
sumanthu
from Hyderabad, Telangana
Mar 29, 2021
This thread was updated on Mar 29, 2021
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Prestige gas stove burner problem

Address:Chennai, Tamil Nadu, 600077

Dear sir/ma'am
regret to inform you, self has bought one 3 burner glass top gas stove on[protected].
We are facing continuous problems since the purchase date wrt to burner not getting lightning up, spark issues etc.I had complaint to customer services on 27th june with respect to complaint id CHEN1917378, . Now its more than a week still no response from them. whenever i called to customer care agent they are stating that with...
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D
deepakacharya82
from Coimbatore, Tamil Nadu
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Gas leakage issue from new 4 burner stove

Address:Kanchipuram, Tamil Nadu, 603002

LPG GAS leakage issue observed from newly purchased prestige Gas stove..complain registered at prestige customer care and get the complain registered number before 8 days, but still no action taken by company or service authority...its very dangerous to cook the food with this situation as I have staying with my family and with my kid..its very critical to survive even a day but I am waiting from last 8 days......
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A
Amit Ovlekar
from Mumbai, Maharashtra
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Gt-04-al-4 faulty burner poor service

Address:Thane, Maharashtra, 400605
Website:TTK PRESTIGE

Hie i am tejas chavan i have purchased above mentioned gas top of prestige. The product is so defective that utensils burning from bottom and top plate got rusted and burning as burner is defective i guess. I have called ttk prestige limited service number of mumbai[protected] on 19june 2016. They registered complaint and number is mumb1905095. After that no one have attended my complain and even i have called them 5 -6 times at every 2...
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V
Varun krishnan
from Erode, Tamil Nadu
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Gas stove 3 burner glass top

Address:638316

I bought a 3 burner glass top gas stove from this cheap company .after installing in home in one burner the flame is irregular and in other 2 burners while cooking sudden sound is emerging(like Grrrrrrrrrrrrrr). while cooking its frightening as if it is going to explode. i called customer care it has been ten days nothing is resolved... im asking the company.. if the stove explodes who will be responsible for the lives... this company never...
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A
amitmashelkar
from Mumbai, Maharashtra
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Faulty product - prestige

Address:Thane, Maharashtra, 421004
Website:www.ttkprestige.com/contact/regional-customer-service

Please note that I have purchase the Prestige 3 burner stove & had lodge a complaint two times for the first pan, there is a gas leakage problem.

Your engineer comes two times & repaired it but no success.


This is the third time have lodge a complaint from the website that today again have found that gas leakage & small fire light continuous showing down on first pan.

Its a request from...
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D
Dilver Shaik (Dil)
from Chennai, Tamil Nadu
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Worst customer service/no response

Address:Bangalore, Karnataka, 600116
Website:www.ttkprestige.com

Hi,
I had an issue with the lpg stove model gt-03l which i brought 1 year back. One month back when i complained, they came and inspite of warranty they charged for the defect. But the thing is, the defect which they resolved again the same problem raise within some days. Again i raised a complaint (No:-chen1868143) before 3 weeks but still no response from anybody. I called the service people 3 times in between but so careless. This...
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S
shreenairpal
from Noida, Uttar Pradesh
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2 litre Prestige Pressure Cooker

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought the Popular 2 litre pressure cooker off Amazon a few days ago. I found that it was just about able to cook 1/2 cup of dal. A 2 litre pressure cooker should be able, according to all rules of logic and common sense be able to hold 2 litres of liquid. I used my measuring jug and discovered that the cooker cannot even fully hold 1 1/2 litres of liquid. When I called up customer care, they gave me all kinds of incomprehensible justifications...
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