[Resolved]  Puma — Bad quality of products imported from other asian countries

Hi ,

I have always been a loyal customer of PUMA products especially shoes. I currently have around 3 pair of Puma shoes. But of late what I have felt is that PUMA has started compromising on the quality of products they import and sell in Asian countries especially India. I myself from a garment and lifestyle accessory manufacturing company ,know the quality that is offred to different set of clients based on the compromising level.

I bought a pair of puma shoes last year from planet sports, from among a varied chice of several other companies.( Planet sports being a MBO, multi brand outlet). but to my utter dismay and disappoiment , lines started appearing on the shoes within a week or two, like wrinkle lines where your feet bends , especially due to driving. Then the white covering on these lines started coming out, so I stopped using them.I called up the custoemr care mention on the packing box , but they just keep on giving otler peoples number and also give lame excuses.

I take special care of my shoes and i even travel too much outside for it to be used in a rough manner,

This clearly points out to lack of quality control on stuff imported from China and other places from where these items are imported.

We as customers, to get the right quality buy these shoes at exhorbitant prices like ( the shoes I bought were for INR4500 or lets say $100) which is like a good amount for a shoe. Even after shelling out this amount of money if you dont get the quality to match the brand image of Puma, it is a pretty sad sitaution.

This refelects really bad on the brand image of a company like Puma.