[Resolved] Redbus — failure transaction money is not refunded

Alampally Praveen Kumar

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra

I have booked the 3 tickets on 21st april through online but first time transaction failed but amount deducted from my account.Second time i get the tickets and again amount(2970) deducted from my account.I have send a mail to redbus support with screenshots of stmt.They given reply like with in 4 working days you will get back your amount to your a/c. but still no amount is credited to my a/c from redbus and they are stopped to give replies to my mails.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Jameel ahmed LML

from Hyderabad, Telangana

I have booked one tickets on 07th May through online but first time transaction failed but amount deducted from my account.Second time i get the tickets and again amount(1000) deducted from my account.I was booking a ticket from Hyderabad to Mumbai at the same time the amount of Rs 1000 sad deducted and it was showing transuction failed and the moned was deducted from my account.
for the second attempt i have got the ticket and again the same amount of Rs 1000 was deducted.Till date i have not received this amount to my debit card account.
Please send the amount back to my account.
Account holders name: Jameel Ahmed & Account No [protected]
E Mail: [protected]@lokeshmachines.com
Ticket booking attempt was on Mr Subba Rao.

Alampally Praveen Kumar

from Noida, Uttar Pradesh

try to keep to send mails(redbus) then they will respond you.

Alampally Praveen Kumar

from Noida, Uttar Pradesh

at final i received the amt from redbus.for that i struggled a lot.I tried to reach them by ph so many times.Luckly 1 person responded personally and helpd a lot to get back my money.