Red Bus Complaints & Reviews

I have booked a ticket on 17th may 2010 for Hyderabad to Pune in omer volvo bus

Ticket Details

Mr Rahul Reddy
Ticket No: TC6F69348533
PNR # OMRMFUT63374745
From: Hyderabad To: Pune
Travels: Omer Travels
Total Fare: Rs. 750.00
Seat Nos: B1
Bus Type: Volvo A/C Seater Semisleeper (2+2)
Journey...

Pathetic customer service, worst experience - used first time in my life and last. Friends don't even think about booking tickets through www.redbus.in. Booking process is so smooth till you made the payments but after that .... #%%#&*@.

I have booked tickets from Mumbai to Shirdi online using redbus.in, they have shown bus service by some Yash Line travels, provided tickets with the contact information of the bus...

Hi,
I am SM. Rabbani. I have used the site "http://www.redbus.in" to book my travel ticket with my Credit Card. I booked the Ticket for "Kaveri Kamakshi Travels". The Ticket was booked from
Hyderabad to Vijayawada on 10th May 2010 at 6:15 PM. My journey time was "11:15 PM on the same day[10th May 2010]". The total fare was Rs. 460.00

Due to some plan change, I tried to cancel...

Hello Sir Mam,

I am Khushal Joshi , I had booked a ticket form redBus.com of A/C sleeper Bus on 26th April 2010 for journey on 1st May 2010 from Akot to Pune (Ticket No# TCT5T[protected] for 2 passengers .

redBus have provided me above ticket with Bus Operator Name Sanjay Travels.

On asking contact number of sanjay travels several times, redBus is unable to give me contact number .br...

Hi All,

redbus website did not allow to cancel a single seat if youu have booked more than one.


i had booked 2 seats from belgaum to bangalore @950 and wanted to cancel 1 seat in that.

redbus.in dont have the option to cancel one seat as i tried to do that in the website it asked me to call the customer care.

I called the customer care and spoke about the cancellation of...

This is as per the tele booking did by Redbus.co.in - Ph. - [protected] by Ms.padma and confirmed the order thru' Order No.-1902142, today for the below trave:

Mr.Santosh Upadhyay 31 M HYD to Bangalore Kesanani A/C Sleeper Rate 779/- dep. 18:15 Hrs. seat U12 UB

And after the booking and payment made thru credit card she said that the ticket will be send to my mail in few minutes. Even after few...

Hi Support Team

My name is Daoud Ahmed Ansari, my brother got recently wedded and we booked two tickets for DELHI-MANALI on Saturday 03rd April, 2010. The bus service was of Hira Himachal bus service and was perhaps operated by M/S kaushik tours. The bus was late by one hour in DELHI and started for MANALI. Then the trauma started for newly wedded couple:

1- The bus was stopped in the middle of the night by PUNJAB...

i have booked my ticket from hyd to mumbai on jan 19th for the journey date 20th jan in dhanunjaya travels for the seat no F4 through internet banking.at that time money was deducted from account but ticket not booked again i have booked for the same seat through ICICI bank at that time ticket booked. i have given number of mails to redbus and i called many times to redbus customer care but they asked me to provide bank statement and IFSC...

I had booked ticket for BELLARY from Hyderabadon Feb 26th, but i did not receive the ticket and amount was deduceted from my SBI account As a result, I had to cancel my trip because I did not get any replacement tickets and had to cancel my plan as full day after booking the red bus agents from morning to evening they were telling over phone that they are finding out the reason etd.

They asked to send me the screen shot of...

Dear sir,

I had booked ticket No TC3R32374424 from redbus. after confrim ticket the bus oprator forced me to travel in driver cabin during entire night journey. follouped sevaral times but is of no use. pls help me to resolve this as i want compansation from them for mental, physical & economical harrashament....

It has been well said , that one must learn from mistakes committed by others ,rather than committing them by own and suffer.
Well,I was unfortunately involved in the latter when I chose to use Redbus.
It was the 23rd March 10 when I decided to travel from Mumbai to Goa for an extended weekend.
I planned to travel on saturday the 27th March.
I have been looking at the Redbus website for some time now and thought...

Hi,
I booked my ticket from Chennai to Hyderabad on 24th December 2009. And on 24th evening the bus operater informed me that bus is cancelled. When I enquired about refund they asked me to contact Redbus. When I contacted red bus they first asked me to contact the bus operater. After me insisting a lot, they agreed the refund and asked me to send the bank a/c details. I called them couple of times everytime they ask me to send a mail...

I had very bad experience with Redbus and I would not recommend anyone to use this service.I had booked my tickets for Mumbai to Bangalore through Red bus over phone and asked for door step delivery . The journey date was 2nd Jan 2010. I had specifically asked for ladies seat as I was travelling alone. When the ticket was booked and delivered I was told that it was a ladies seat booked in VRL travels . I had confirmed it twice before I accept...

Hi,

I am Ravindran, I Booked the Ticket on 22nd Dec 2009 for the travel Mumbai to Banglore on 24th Dec 2008. Red bus Team emailed the ticket after i made the payment. The Ticket Number is TBDJ78948324. I reached Boarding location and i asked bus operator for My boarding pass. Operator has informed your ticket has canceld by Red bus. You can talk with Red bus. I received message bus team. We are talking with BUS Operator...

Dear Sir,

I would like to bring to you notice that I used redBus website for booking a Volvo Bus Ticket from Bangalore to Goa for 24th Dec. I was keeping Bad health so was unable to travel on 24th dec and I called RedBus call center to assist me in postpone my Ticket for 30th Dec same Bus and same travel operator just modification in date. He said as its within 24hrs I cannot cancel my Ticket and the amt which I paid 1300...

i have booked the ticket for katra of jbg travel from u on 27-11-09. the seat no. were 21.22.23 from kavita who r working in your delhi office. but i m telling u that the services of jbg volvo is too bad because the volvo was too unhazinec & they were too late. the have given the time to me at 7.30 pm but the bus come on the stop at 11.55 pm. & when i call to him for confirm the time they say when we come u will auto matecally informed...

Hi,
Ticket No.TBCP 6864 7799
Subramani
Tickets from Chennai to Coimbatore
Date 20th November.
Service Provider: Jeyam travels
Ticket organizer: RED BUS

As working people we spent Rs 500 and reached Coimbedu at 9.15 pm to board the bus to leave at 9.30pm. The bus PLA(Jeyam Travels ) - after all the seats were filled left coimbedu at 1.40pm. The seats were in a horrible (too good a...

Hi,

I have booked 2 tickets online from Bangalore to Vijayawada through redbus online bookings.
The PNR # is AGB7O2GK. The travels name mentioned in the ticket was Rajesh travels, Bus Type: Volvo A/C ITDC SPL and the seat numbers are 5 and 6.We were there on time waiting for the bus. They did not call us while leaving.And we missed the bus. We paid Rs.3000 only to miss the bus and get disappointed. We have talked...

sir my name is P Sathish Kumar working in Indian Navy posted in Mumbai and i went on leave to Hyderabad from there i took an online bus ticket from redbus.in in AP Tourism travels Volvo A/C my ticket No. TBBN83529784 seat no R7, journey date on 26 Oct 09, boarding point is from Nampally but i have informed on [protected] about my boarding point from Amir Pet and present at that point at 09:30 PM and confirmed from that no. about the reaching...

I have booked a ticekt via Redbus.in from Coimbatore to Chennai for 25/10/09.
From the options available, I chose Sangita Travels Ac 2+2 Seater for 750/-.
The rate was too much considering the train rates (3rd AC even)

But what was all the more disappointing was, by charging Volvo rates, the bus which was available was a decade old Leyland with very bad suspension ( It was not Sangita Travels- It was Sam tours...