Red Bus Complaints & Reviews

Hi,
I tried to book a ticket using the facility of redbus.in on 5th May, 2011. Money (Rs.450) was deducted from my account and the message said there is some technical problem and money will be reimbursed by 12th May, 2011. I have been following up with them through e-mail and phone (at Bangalore office) and they initially asked for screenshot of my bank statement and later kept on giving promise to pay back in 4-5days.
Each...

Dear all,

this is the worst way of cheating an individual, I have booked a ticket online using Redbus.in unfortunately I cannt make up for that trip I canceled the ticket and got an conformation email saying your ticket is canceled but when I checked my account the amount didn't get credited they have send another mail saying you can use the amount as cash coupon who are they to hold our money and give us cash coupon,...

I booked the ticket from redbus.in travel from indore to pune tavel date is 29 may 2011. redbus ticket no TD6P24873884.

As per ticket the bus reporting time 7.45 PM and departure time 8.00PM .Boarding point :indore Landmark AB Road.But depart from indore station at 7 PM one hr earlier to schedule departure time and bus owner called us 5 min prior to left boarding point.

I contacted to customer care but i didn't...

Hi
I cancelled a ticket from Chennai to Bangalore, got a mail from redbus that amount would be refunded after withholding some part of the money, but refund is not done after one week. Their helpdesk number on the website is a bogus toll free number that doesnt work.
Couple of days after i cancelled the ticket i was booking another ticket(I still hadn't realized they are a fraud company) when I got the message that money...

Hello,
I booked 2 tickets through RedBus from Pondicherry to Bangalore for 10th April-11 (10:30 pm departure) and the bus was cancelled at last minute by the travel company and authority at travel company office told that money will refunded directly in our bank account (As ticket was booked online ) .

After calling many times and sending mails to the travel company got the reply that responsibility is of RedBus to refund...

To whom it may concern,

This communication is with reference to the refund of my money due to the horrible experience I had with Diwakar Travels and Redbus.

Ticket # TD6Q46749437, Pune to Hyderabad

I have booked the bus from Pune to Hyderabad for the date May 25th, 2011 yesterday evening. The reporting time mentioned on both the e-ticket and Redbus website was 8:05 PM. Also, the departure time...

As discussed with your executive, I desire to cancel the booking done from Pune to Bangalore & Bangalore to Pune. I had recieved call from the travels (Natraj-sharma) on 22nd and they confirmed that the bus from Pune to Bangalore on 26-3-11 is having some problem and is under maintenance for 15-20 days. After several request also they denied to give any confirmaation of the date. Due to this I had to cancel all my hotel reservation done...

I have booked ticket with RebBus from Ernakulam to Bangalore on May 8th.
When the bus came in, bus operator told that the same seats were booked by somebody else and there are no seats available. The seats that I have booked had been booked by somebody else as a double booking.
And I was not allowed to travel. I called up RedBus customer care and got a response that my seats were confirmed. But when I explained the situation,...

I have booked the 3 tickets on 21st april through online but first time transaction failed but amount deducted from my account.Second time i get the tickets and again amount(2970) deducted from my account.I have send a mail to redbus support with screenshots of stmt.They given reply like with in 4 working days you will get back your amount to your a/c. but still no amount is credited to my a/c from redbus and they are stopped to give replies...

Sir,

I tried to book ticket from Vijayawada to bangalore, i got message like , my amount has deducted from account and i didnt get my ticket for that, later i tried for another time, same thing happened.so, rupee 888/-has been deducted twice, but i didnt receive my ticket. I had been requesting these REDBUS customer care support people for last 16 days to revert back my amount, still it was not happened.Almost i spend rupees...

BEWARE OF REDBUS. IN i gave a request for ticket from chennai to kumbakonam on 09.05.2011 travel date was 12.05.2011 and i got an id no stating that the company will call shortly and confirm my booking at delivery me the ticket on cash on delivery basis. but till 11.05.2011 i didnt get the call nor the ticket hence i called up redbus in, for which they stated that it was only a request. atlast i was not booked a ticket for the travel date...

I was booking an online ticket with redbus for on 19 April for my journey from Hyderabad to Pune.
My ticket was not booked and the screen displayed that amount Rs 950 is charged and will be refunded by 26 April.

My bank account also says that twice amount Rs 950 is charged.

Till now no amount is refunded and I have mailed these guys many times. Redbus even dont respond to call I make....

I booked ticket via redbus,but due to some reason I cancelled ticket, but still the money is not credited in my account,it has been a long time to cancel ticket
TIN: TD5U23245943, TD5U85358493
Could you please do the needful...

Iam Dinesh Pandian , i booked tickets in redbus.in on 27/4/2011, from chennai to bangalore amount is 1350+1350(twice) , the ticket booking was not successful for the first two times and only third time my ticket got booked.

The failed transaction details are attached and i have sent the screen shot also as attachment.

And i have made the complaint the same day to Redbus , i got the reply as 10156796.-- reference...

I had a harrowing experience with RedBus for the 2nd time. This time I had booked 8 tickets from Belgaum to Bangalore. However, I got a call 3 days before the travel-date that the bus was cancelled and I should ask Redbus for refund. So I call up Redbus and they assure the refund would be processed in 3-4 days. So I rebook on another bus and all goes well. Now, after a week I call up redbus again, and they say that they do not have any idea...

Hi,
I have tried to book a ticket from Pune to Banglore, on the site when transaction got completed , page failed to go back to REDBUS website.so ticket didnt get book. but i got the mail from [email][protected]@ccavenue.com[/email] like this

Merchant Site URL : [url=http://www.redbus.in]ONLINE BUS TICKETS BOOKING SERVICE » ONLINE BUS TICKET RESERVATION[/url]
Order Number: 4423257 Order Received: May 5, 2011
Total...

Dear Sir, I booked a ticket from the service redBus.in find below the detail of my journey ticket:ticket number (TIN): TD[protected]
From: Vijayanagaram
To: Hyderabad
Date of journey: Monday, April 04, 2011
Travels: SVR Tours & Travels
Bus type: Non A/C Hi-Tech (2+2)
Boarding time: 06:30 PM
No of seats: 1
Seat number: 26
[protected][protected][protected][protected][protected]br...

i had booked my ticket at about 7.00 pm on 4th may 2011. I even received an sms for the same with reference no as 5406569 and ticket money was deducted from my account(RS 550). however i did not receieve the printout for the ticket with an Error message “cannot take printout”.
Now after contacting your Pune and Nagpur officials for the ticket, I’m being told that my ticket was not booked. also the officials are neither helping...

Hello Sir,

I have booked a ticket from dindugal to chennai for Rs 600/- in redbus.in. on Saturday, April 09, 2011 . Ticket number:TD[protected]. I cancelled the ticket on the same day . But they deducted 15% and I have been told that it will be credited within 2-3 working days. After 3 days i called red bus customer care. But they didnt gave me a proper response. From april 13, i m keep on called them. either they wont pick...

I AM BOOKED THREE ONLINE TICKET THROUGH REDBUS FROM BANGLORE TO OOTY ON 27/01/2011 BUT DUE TO SOME TECH. PROBLEM MY TICKET WAS NOT BOOKED BUT AMOUNT WAS DEBITED (RS. 1200) ON MY CARD REGARDIG THIS I AM SUBMITTTING COMPLETE THROUGH MAIL BUT NO ACTION WAS TAKEN BY RED BUS.

ARCHIT THAWARIA
PHONE. NO. [protected]
EMAIL ID-ARCHIT.[protected]@GMAIL.COM...