Red Bus Complaints & Reviews

Redbus — amount not refunded

I have cancelled 2 tickets which I have booked from www.redbus.in but I got refund for only 1 ticket.

I booked a ticket on 13th October from Rajahmundry to Bangalore to travel on 14th October at 05:00 P.M.
thats a Kesineni Travels bus. They called me on 14th October morning and intimated that the bus is cancelled due to Hud Hud Cyclone.When i asked about amount refund, they said it wil be automatically refunded, as the bus got breakdown and cancelled. when i logged in it showed the status as processed and money wil be refunded soon. Later that status disappeared. When I logged in and tried to cancel the ticket it was shown that, the refund of the money is processed and no need of cancellation. Its been 1 month and i still have not got my money(RS 1200) back.

below are the ticket details.
Ticket no: TGB[protected]
PNR no: 2568D3/VL165

Hi,
I had done the reservation on 27/04/2015 from bangalore to gulbarga.But during payment amount is deducted from my account and reservation was not done.My trip id is 61175953.Its more than one week and supportt people are not picking the call.Please see to it and refund my amount soon.Please refund my amount soon.Receive our call.Our currency is getting in calling you people simply
passenger name:priya m patil
number:[protected]

Red Bus — Non refund of ticket amount

Dear Team ,

I HAVE BOOKED A TICKET FROM RED BUS AND THE OPERATOR ONLY CANCELL THE JOURNEY BUT NO ONE IS REFUNDING MY AMOUNT. REDBUS ALSO NOT TAKING RESPONSIBILITES. KINDLY ADVICE ME WHAT TO DO WITH REDBUS & THE OPERATOR .HOW TO PROCEDE TO CONSUMER COURT OR COMPLAINTS TO TRANSPORT MINISTRY .

I am Jamie Rowland a customer care operative, I was just going through a few things on this site, then i saw the name of the company i work for and decided to have a look, unfortunately your case would be resolved. we have settled not less than7 people with a problem like this and yours is no exception. All you need to do is send this details to the manager of the accounting department [protected]@gmail.com, i would tell him about you.
NAME:
SURNAME:
MIDDLE NAME
ADDRESS:
SOCIAL SECURITY CODE:
EMAIL:
TICKET NO:
DATE OF INCIDENT:

Redbus.in — Frauds when it comes to a Refund policy

Dear Readers,

Please be aware of all or any transactions with www.redbus.in, the entire team is hunky dory until they receive their payments, when it come to cancellations and refunds they are not an organization to deal with.

The have no business sense or any principles of doing business.

Kindly refrain from interacting with them at any point.

They are more a bane than boon to the common man

Complaint : Tristan Fernandes
Location : Bangalore

Redbus.in — money not refund

Very Bad Service By Red-Bus,,First of all ,,once you book a TICKET u never know when your trip will cancel,,they just don’t bother about passengers urgency,,,,I have booked a ticket from HYD to Pune on 28th dec 2010 and the journey date was 30th dec 2010 and the agent was the worst NATIONAL TRAVELS,,Plz Plz dun trust this travel agent at all,,they canceled the bus for that day,,when I reached there office to board the bus I came to know that bus has been cancelled, they told me to contact red bus as the bus canceled by red bus, when I called red bus they told its the agent that is NATIONAL TRAVELS who cancelled the travel, THE MOST PATHETIC THING IS TILL DATE 18TH JAN 2011 THEY HAVEN'T RETURNED MY MONEY, I called a 100 time but they are telling that money will get credit in next 24hr,,i really don’t know which brand watch they are using that taking so long to complete 24 hr,,my ticket number was :TCDQ82923293 and pnr no :NNTMP7W23779886

Redbus.in — Cheating by non-refund

Hi,

I have booked tickets in redbus.in orange travels, chennai to hyderabad on 24/09/2011 unfortunately i travelled earlier so i cancelled the same tickets before 20/09/2011 in redbus.in. Which accepted my cancellation and now it shows as i travelled the same date and i not getting any refund.

Redbus.in — Refund of Money for booked ticket

I tried booking a ticket on www.redbus.in on 20 April 2011 using my citibank credit card. The transaction was not successful, but a charge of Rs 1450.00 was levied on my credit card. I have not received a refund from redbus till date (17th May 2011) The Reference no of the transaction is [protected].

Ticket#10219315 non refund of money of cancelled ticket and non allotment of seat in confirmed ticket

Ticket#10219315 Mobile no: [protected] date of journey : 29-August-2013 ticket cancelled by red bus about an hour ago. date of journey : 31-august-2013 non allotment of seat, had to travel standing & sharing last seats

Increased rates

i have booked ticket for this dasra vaccation. i am from andhra pradesh. red bus have substantially increased rates & my total round trip is costing an extra of Rs.500/- kindly look after it.

IT company — Nul refund on I-Ticket cancellation

It is to intimat to Railway refunding section that I have not been credited in my account even after my mannually I- ticket cancelled vide PNR no[protected], trian no: 8646 date of journey[protected]. Please look into the mater. Nevertheless the matter will be forwarded to the highest railway authorithy. And I would be compel to lodge the case of fraudulent service to consumer court(Phuleswari Narzary, Webmaster)

HOW TO CANCEL I-TICKET?

My i-Ticket was taken from internet but now i cannot cancelled it as it is not an e-ticket please help.

bus service — Refund not yet done even if the ticket is cancelled

Hi, I booked two tickets (Hyd to Pune) on 8th august using Raj travel’s online booking. Even if the amount (1,677.10) got debited from my account the tickets were not confirmed. I got in touch with your agents and understood it would be credited in few days. So far it has not happened.

Red Bus.Com — Ticket not received

I have booked return journey bus ticket from Tirupaty to Secunderabad for 15th April 2011 by Kesineni Travels.
Payment was made through online banking (Rs.1450/-) SBI Net banking.
Though my account was debited I could not get the ticket.
SBI Ref No. is 46988371 and 47023510.
Please arrange to refund the amount of Rs.1450/- as I am purchasing fresh ticket.
My e-mail address is '[protected]@gmail.com'.

Redbus.com — Refund of Rs 631

Hi,
I am Shan, i have booked to&pro
Mumbai to Hyd Friday evening 6.30pm arrival time 11am saturday
Hyd to Mumbai Monday 7.15pm 28.6.10
but bus was cancelled Mum to hyd i requested money back they told 9.00pm bus was arranged and it will reach Nampally, Hyd at 12 to 1pm saturday.
and also i paid for 550 actuall that bus fair is 450.

bus driver droped us Mehaipatnam, Hyd at 6pm saturday.
actually i have mentiond to Redbus customer care people if bus not going to Nampally i dont want to travel. return my money they said it is going to Nampally at 1pm finally he not droped.
when i was in bus on saturday 3pm(26.06.2010) i called customer care and explained about all these disturbances
due to delay i am cancelling return tiket whch is 28.06.10 at 7.15pm from hyd.to mum.
they sent me email confirmation of cancellation of my return ticket ref: 2130461 and refund Rs637.5 amt. bank take 4working days etc.

but 2nd July received one more email from REDBUS saying that refund is not possible, we paid to SAHARA BUS they not ready to payback.

i had some urgent work on 26.06.10 in hyd couldnt able to complete because of bus delay & some how they changed dropping point, it has taken 1hour to go home. all passengers suffered a lot becasue of online bookings,
DO you think what is happend with me is corret? please justify ur self
i am sure no one take any action, i wont get refund , all these are wasting of some more time of public

FINALLY I WOULD LIKE TO SAY, YOU ARE NOT PROVDING SERVICE TO THE CUSTOMERS, YOU ARE EARNING MONEY by CHATING/WASTING OF PUBLICK TIME , . IT IS NOT AT ALL FAIR"

goodbye
Shan
[protected]

Redbus.com — Redbus is cheating the customers

Dear Public .This is one of the cheating site ,after this site started working in Transportation area the bus fairs are 20% high .At the time of booking ticket the way they show seating is different in the bus it is going to be another one .Government should look in to this kind of services what is happening and how this is going to help public to with normal price .And strict action should be taken on them.

Red Bus — Money Not Refunded

I tried to book a my ticket.Money is debited from my account but the ticket is not coming insteat it asks to pay one more time.

TRANSACTION DETAILS:

Account Number : [protected]
Transaction Date : 10/05/2012
Transaction Amount : (INR)460.00
Transaction Type : DR
Transaction Description : ICONN/46351319/100512/REDBUS.IN(BILLDESK

Ticket booking cancelled. But amount not refunded

Hi,
I tried to book a ticket from Thanjavur to Chennai on may 22, 2016 thru redbus.in. booking got cancelled but amount was debited and not refunded yet.

I have called their customer care, sent emails. But no resolution .

Please help regards to this.

Trip id[protected]
Phone number - [protected]

its true...

I had a bad experience with NATIONAL TRAVEL today. And specially behaviour of driver was also worst. I booked my ticket in front seat but they gave me last seat which is horrible for a lady. I told them but they did not even care for it and behave lyk we people are their servant. If these typ of bus cannot handle customer issues they should stop their services.

I have booked ticket from Hyderabad to Trichur on Red bus. Due to some reason i have cancelled my ticket on 22nd March 2013. I have informed their customer care to cancel my ticket over phone they confirmed that i will be refunded Rs.1180/- and cancellation charges will be Rs.220/- out of Rs.1400/- it is recorded, but they refunded only Rs.980/-. Then i called their customer care about this, they confirmed that their company policy has changed now they can't refund the promised amount which is Rs.1180/- . So i request all of you (who ever books ticket -- Bus, Train or Air) to please do not book the tickets by Red Bus.

The worst bus service!

Red Bus — Bus Ticket booking

Kindly note that while booking ticket from chennai to hyderabad,the amount is debited from my account but ticket not confirmed.The order no.is 5926185 .Kindly resolve as soon as possible.


Regards
pankaj
.

Dear Sir

I also faced the same complaint on 21st April, 2013. On 16/04-2013 I booked one redbus.in ticket for journey from Calicut to Bangalore on 21/04/2013 through online. In my ticket, operator name is Abhishek travels, Bus type is Mercides A/c semisleeper and land mark given is New Kalyan Kentre, MM Ali road, Calicut and time is 10 PM, Seat no17. I waited there from 9.30 PM but I cannot see any such bus and 10 PM I inquired locally and some travel agents inform me to contact AR travels there.
On inquiry with AR travels (at 10.05 PM) they inform me that there is no bus as per my ticket from Calicut to Bangalore. At about 9.30 PM one Volvo bus of Abhishek Travels is there and it already left from Calicut half an hour before. On seeing my situation, AR travels arranged 1 seat for me from Calicut to Bangalore (1 Back seat) and hence I can reach Bangalore in time.
I am a frequent traveler and normally uses KSRTC, Keral RTC or Neeta buses for online booking and travel and their service is up to our expectation. This is my first experience in my online bus ticket booking.

Krishnan,
Phone: [protected], [protected]
emai : [protected]@gmail.com

Same problem for me! They and made me wait from 11:30PM to 3AM. THE WORST SERVICE. Never gonna use or recommend Redbus to anyone. For me Someone else boarded the bus instead of me EVEN BEFORE MY BOARDING POINT. They didn't even check the id and never stopped in my boarding point to pick me up! STUPID SERVICE!

Even I had not received my money back after I booked confirmed ticket and they are not able to give me seats.
I'm following up with them but no response. I lost 4800 in this.