[Resolved]  Reliance Big Tv — Transfer Charges - Daylight Robbery

Hi,
Reliance Big TV connection purchased at reliance world store at tarnaka, secunderabad on Oct 3rd, 2008. Executive had no clue on terms & conditions of installation & connection. I have asked for transfer of connection from hyde to Bangalore. The charges are Rs. 750 /-!!! The connection pack was Rs. 2190. Nowhere is the transfer clause mentioned in - 1) brochure that is given wiht teh set top box 2) leaflet that is used for marketing 3) web site does not mention this. Only their mysterious customer care knows this information and apparently "their system shows so". As far as I understand customer ought to be shared the full terms of sale and the onus lies on both buyer & seller. In this case I have made effort of asking at the outlet before purchasing and I didn't get adequate information. Now I repent for having trapped by Reliance. Rs. 750 /- for re-installation is day light robbery and God Save India from Reliance, Big Time!.
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Aug 14, 2020
Complaint marked as Resolved 
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My services suddenly stopped, it says poor/intermediate signal and they are demanding Rs 170 from me for attending the problem. They are randomly selecting people and switching off their signal and demanding Rs 170 to restart again. Same dish, same wires, same set top box how come signal is lost now?????????

Any organisation if you are active customer, they should first check the problem, if there is any fault then they should cherge for repairing. But here, these guys are asking money upfront. Because they know, there is no problem. As soon as u pay, they will activate again.

Anil Ambani have a dream to become richer than mukesh, he can go down to any extent to do this... cheap man cheap company
I totally agree with what is said above. the Reliance people are big Cheats!!! I will never buy anything from anywhere remotely relate dto reliance...when i took the Reliance Big TV connection i was told by the provider that the relocation charges were 150. Today when i called to check regarding the same they said that the charges are 350. the amount is not a big matter but the issue is Intergrity which i am sorry to say Reliance (ironic) lacks.
Bloody Robbers these people are. I repent big time with BIG TV!! the biggest mistake of my life.
I got reliance big TV installed two months back and that time I was told that transfer will be free within 3 months within same city. Now when I asked this they said there is no procedure like this and demanding money for transfer. Anil Ambani and all firms are big cheat boycott them.

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