Reliance BigTV Complaints & Reviews

my smart card no.[protected],[protected]
name : santosh kumari arya

on 13 march 2010 my account balance was 252.90 . on 14 mar 2010 it just 161.86 left. taking out services charges of 17, Rs. 74 deducted illegally and they are not able to give me any proper reason. plz help....

my smart card no[protected], i recharged my a/c with Rs- 420 on 11/1/10 because i selected bronze pack & ZEEtv for three months and the amount for three months of bronze pack is Rs-362 which is discount of 5% & for zee tv is rs-51..but after recharge the deduction was on the basis of monthly,i.e 127+17 for one month in spite of many complaints lodged with customer care the problem is not solved yet. the service of big tv is...

We had paid Rs. 400 for monthly subscription for "Platinum Plan" on 1st March, 2010 and on the 9th March, 2010 we got a sms that they had activated the film called "I CANT THINK STRAIGHT" which we had not even asked them to activate. This was done without our knowledge. This activation was also not mentioned while I had paid for subscription.

Also on the 9th March, 2010 they reduced the amount of Rs. 400...

Sir, 14.03.2010
I had bought your BIG TV connections in September 2009 and having sim card no.
[protected],[protected] respectively.
Sorry to say, I had recharged BIG TV connection through net banking from HDFC Bank on dated 4th March , 2010 at about 2 pm. Details of recharge for 500 each is as under:
1)Ref.no.[protected] BIG TV bill desk no. MHDF[protected]-BIG...

Dear Sir,
I have a DTH connection from Reliance Big TV. Account in my balance is 0 and company stopped my services, It is OK. But how can company stop free to air channel,they are showing only DD Gyan Darshanin account of free channel. Around 40 -45 channels are free to air then how can a company can charge for all these channel.
Kindly take a look on it. This is a serious issue why customer pay for free channels.
Thanks...

I recharged my BigTV account on 25th Feb 2010 for 1600/-. The amount is deducted from my bank balance but its not reflected in my BigTV account. I have registered many complaints with all the needed information, even the snapshot of the "Successful transaction" from my online bank service.

everytime I call they take a new complaint saying that the old complaint is closed. Now they hav cut my services saying I have...

I purchased Reliance BIG TV connection one year back. I purchased set top box, dish etc with smart card. They declared an offer of one year subscription free. During the period of one year I could view certain channels as per the package. Also certain features are not working in their settop box. No response from their end for my complaint. As I am not satisfied I did not renew/recharge my account. Now, they de-activated the connected...

I would like to inform you about your services my customer Id[protected].

First i compaint regarding power supply is not comming in setup box on dated 01 feb 2010 at 21:13 complaint no[protected].
Next day on dated 02 feb -2010 11:30 AM, I recieved SMS your issue was resolved without sending any engineer.
Again complant on dated 11 Feb 2010 08:47 AM complaint no[protected] but till date not response from your...

Dear Sir ,
I purchased Big TV from Suryah Firm ,3-B Taramani 100ft road,velachery,Chennai-600042 on 10/feb /2010 by paying Rs 1790.00.The Shop owner told me that with in 48 hours reliance people will install the Big TV in my house. Now it is 13/feb/2010 now such thing happens .I call the customer care again and again, but no solution yet. Every time they are telling that today they will install .But nothing happens till now.
I...

i feel delighted to have joined the bigtv sufferers list today.i can say RELIANCE IS THE MOST UNETHICAL BUSINESS HOUSE IN INDIA.It's not trustable,reliance just knows how to cash money by cheating people.
One marketing person posing as manager in marketing from reliance has approached us to explain about latest offers fom bigtv.he instead was from appco.he said we would get all the regional channels as free for life.after paying...

I HAVE PURCHASED TWO RELIANCE BIG TV DTH SERVICE, YOUR MARKETING PEOPLE GAVE AN OFFER AFTER INSALATION YOUR OFFICE STAFF REFUSE GIVE THE OFFER GIVEN BY YOUR MARKETING WOMAN MS BHAGYALAKSHMI AFTER HAVING THE CONVERSATION WITH YOUR STAFF IAM NOT INTERESTED TO HAVE BIG TV CONNECTION SO I HERE BY REQUEST YOU TO TAKE BACK YOUR SET OF BOX AND REFUND MY AMOUNT IN CASE THE AMOUNT IS NOT RETURNED BY YOU I AM FORCED TO GO TO CONSUMER COURT .SO I REQUEST...

Sir,

I had bought Reliance BIGTV in Sep'08. My smart card no is[protected].
23rd jan'10 midnight suddenly my set of box stops working. I lodged a complaint to customer care on 24th jan'10 about this. My Service request no is[protected]. on 26th jan'10 reliance engineer cam to my home he checked all things and told me you have to replace set of box and they will replace set of box with new set of...

RESPECTED/DEAR SIR
SUB:FUNCTIONING OF CUSTOMER SERVICE CELL-RELIANCE BIGTV-REG
I HAVE MY BIG TV CONNECTION AND MY SMART CARD NO:IS [protected].
BY MISTAKE ,AT THE TIME OF MY RENEWAL OF BIG TV CONNECTION ON 05/10/2009, I HAVE PAID AN AMOUNT OF RS.1328 TWICE THROUGH MY FRIEND’S CREDIT CARD.
FOR REFUND OF THE EXCESS AMOUNT OF RS.1328 I HAVE GIVEN ABOUT 16 E-MAILS TO BIGTV CUSTOMER SERVICE AND TO the Chennai...

The DTH service provided by Reliance Dhirubhai ambani group as a name of BIG TV was purchased by me on the month of November 2008 from Gopal Radio,Obra Distt. Sonebhadra Uttar Pradesh.During purchasing of the set i have assured for the warranty period of 1 year. From September 2009 there is a problem occurred in my setup box ID No.[protected]. Regarding this i have complaint several times to the service center as well as the customer...

A marketing guy, named Srinivas ([protected]) from Reliance BIG Tv visited my house and got an application filled for a BIG TV connection on 27th November, 2009. I payed them Rs.1499 via cheque. He promised that the dish will be installed at my house within 7 days. It has a month long since I applied for it. But, I have not received any positive response from BIG TV till now.

Neither he nor the customer care personnel seem to...

I purchased this Big TV for last Diwali. Hardly not even a month passed, the remote control is not working. I raised a complaint with the customer care and the executive promised that their service engineer would call within 48 hrs. No one turned within 48 Hrs. Like that four 48 hrs has gone and no called me and attended the service. Then 5th time I asked the customer care executive to transfer the call to their serive manager. His name...

I was approached by Mr. Dinesh (00001) offering a scheme inwhich I was to pay Rs. 1490/- throuh cheque and on installation Rs. 400/- which would be credited after three months of free services. But when i recd a confirmation call from Bomaby office, they informed that there is no such sceme, so, i requested them to cancell my connection and my cheque be refunded. They told me that cheque will reach within three days. But, When i confirmed...

Dear Sir,

I am Sridhar S Huilgol staying in dombivli Mobile: [protected]

In our society, about 50 plus people have bought your Big TV from APPCO marketing (I) pvt. ltd. and hence I thought I also will buy it from you only. On[protected], I called your Mr. Kaushal (his mobile no. is [protected]) and requested for the same. He came on[protected] to my home. I told him that we have Big TV's common dish on the...

MY NAME IS ANKUR GOYAL AND I HAD PURCHASED DTH RELIANCE BIG TV WHOSE SMART CARD ID IS:[protected] LAST YEAR. I AM TOTALLY FED UP NOW OF THEIR REGULAR WORST SERVICE AS WHEN I LODGE A COMMPLAIN THEY ASK ME TO WAIT FOR 48 HOURS AND THEN THEY AUTOMATICALLY CLOSE THE COMPLAIN. I HAVE BEEN LODGING THREE COMPLAINS SINCE LAST MONTH BUT NOT A SINGLE ONE WAS SOLVED AND THEY WERE CLOSED. MY LAST COMPLAIN ID :[protected] WAS LODGED BY PRITI ON 27-11-09...

Hi,

I am Reliance BIG TV customer with Subscription ID:[protected]
I have subscribed for Reliance BIG TV on 18th May, 2009 with the subscription of one year and recharged with Rs 4000 paper vouchers.
From Day one I am not able to watch SAB TV and NDTV channel. I called customer care at[protected] and logged compliant but Executive refused to take any compliant and He did not gave me any compliant number....