Reliance BigTV Complaints & Reviews

I HAD TAKEN 3 RELIANCE BIG TV (BIG ONLY IN NAME) CONNECTIONS IN SEPTEMBER,2008
AND RECENTLY GOT IT RECHARGED IN SEPTEMBER 2009. I HAVE SUBMITTED THE WHOLE PAYMENT FOR ANNUAL SUBSCRIPTION FOR ALL THE THREE CONNECTIONS COMBINED. IT WORKED OK FOR TWO MONTHS IN ALL THE THREE CONNECTIONS. BUT THEN FROM 15TH NOV.2009 , IN THE LAST/THIRD CONNECTION IT STARTED SHOWING PLEASE SUBSCRIBE TO CHANNEL IN EVERY CHANNEL . THE FIRST TWO ARE WORKING...

Sir/Madam,

we bouot six month ght a Reliance BIg TV set up box on 16/09/08 and got six month free subscription after six month (in March 2009)I renewed my subscrption with Rs. 200/- and at that Time I was told for yearly subscrption for Rs. 2162. I took decision to renew my subscription for one year and rest amount Rs. 1962/- I paid through credit card and made it confirmed from the customer care of Reliance Big TV and now...

hello, i am saurav shrivastava , i am having coneection of Big TV and my smart card number is[protected].i live in kamothe,near mansarovar station, navi mumbai. i have requested to relocat my BIG TV connection from jaipur to mumbai. i called at big tv call center to know the procedure they told me to recharge my account with rupees 350 for relocation but i recharged witrh 400 rupees. i have taken all the material like dish and set up box...

Requesting Sir /Madam

I am a Big TV user .Smart card no is[protected].I give a complain to Big TV customer care on 26.10.09 no is[protected],but yet it is not resolved .I call the customer care again and again ,but no respons.So Sir I am requesting to you to gime me a solution for my big tv problem.
Total Complain nos are (1):[protected] november09)
(2):[protected] november09)br...

Ten days back (on 21/10/2009) one of the marketing agents from APPCO, Mr. avinash came to us and explained us about an inroductory offer to give Reliance Big TV connection and a took a cheque for Rs. 1490/- in favour APPCO. Since then, there is no information either from APPCO or Big TV. When I tried to contact on Big TV customer care number, it keeps us waiting but never was I answered by a customer care representative. I was on phone for...

I want to inform yhe higher authority of Reliance Big TV, that my L N B {or may be L M B} is now worst away.I informed the customer care ( on 21/10/09 ) and they assured me that ttheir engeenier would meet me soon to solve my problems.But till now I am not able to find anybody for the company.From two days latter after my complante I regularly informed the customer care but my plea is invain.If the service remains the same I will surrender...

I bought the reliance big tv connection in july 2009, in october 2009, the signal was lost, on call in customer care they banged the pohone on my face 5 to 6 times which is quite bad on the part of reliance which is a big organisation dealing with all products in india. Reliance cheating us...
Now i am planning to throw this BIGTV in drainage ( even it should not be used by others also) and i want to continue my cable tv connection....

Dear BIG TV

Hi this is Nitin Saluja i have 2 connections A/C. No.[protected] and 2nd is[protected] such a pathetic service never expected. a complaint reference I.D. [protected] and following the customer care from last 5-6 days but not getting any proper solution every person say different need a solution to activate my connection.

So writing you in detail once again these connections was taken last year...

The company got my cell no. from some source and have started sending a large no. of sales promotional sms's any time. I am a responsible official (General Manager) in a large company. I have to conduct meetings and attend to cell phone calls. I had rang up Big TV call centre requesting them to stop these SMS's but they bluntly declined my request. I contacted my cell phone connection provider Vodaphone but they said that they cannot...

I'm a BIGTV customer for almost a year now. My smartcard number is[protected].

There was some discrepancy in the way I'm being billed. I tried calling customercare number and got and automated message that smartcard number[protected] is invalid?

I need to resolve this issue asap....

I had subscribed to RELIANCE BIG TV 8 months ago. They have been problematic even since beginning.
Customer service is non existant. And now last month when my subscription was expired I went to buy a recharge card, I was surprised that no shopkeeper is selling its card.
They say that demand is almost non existant. When I recharged the card after paying through Online banking, the subscription expired after 15 days. When (Finally...

Sir,

This is a complain against BIG TV.( Smart Card No.[protected] I bought it in September-2008.After 1 year , i.e. September-2009, I recharged my account with annual package. Since 4th October , there was no signal in TV. I registered a complain for the same. The complain was resolved from their side, without actually providing the resolution to me. My big tv account was auto debited by Rs. 175. I re- logged a fresh complain....

I purchased Reliance Big TV a month back and since last one week my big tv remote is not working.So i called the customer care for one of my most horrible experiences.A person with a name Gaurav Kumar attended my call . I told him my problem then he asked me for the Card No . I asked him to hold for a while to so that I get the card no and he asked me to call after 15 minutes after getting the card no, and that is when I asked him "...

,I HAVE CALLED ON CUSTOMER CARE CENTRE MORE THAN 10 TIMES AND THEN i HAVE SUBMITTED MY COMPLAINT ON[protected] AND AGAIN ON[protected] AT THE FOLLOWING ADRESS ( [protected]@BIGTV.CO.IN ), REGARDING MY PAYMENT ADJUSTMENT WHICH IS WRONGLY DEDUCTED . FOR ID NO[protected] . NOW HOW MUCH MORE TIME THEY WANT TO SORT IT OUT ????
OR SHOULD I GO TO CONSUMER COURT !!I AM COMPLETELY FED UP WITH THE SERVICE
JAGDISH SINGH...

Hi,

I'm a bigtv customer since last one year. After completing my 1 yr of so-called free subscription, I've been struggling hard to change my package. I've tried calling their customer service ( worst and most pathetic in the market) about 40-50 times in last 5 days but whenever i'm lucky to talk to their executives, i get a response that their servers are down. In fact they have purposefully closed down...

Reliance Big TV phenomenal growth has brought the Customer Centre on its arse...After trying for 5 mins you understand how to get someone on from the CS on phone. The wait time to speak to a agent is 7 minutes.
After all this the agent keeps you on hold and the call gets disconnected this happened twice to me.
I being a existing customer of Big TV would like to suggest Umesh Rao, Senior Vice president, Reliance BIG TV to try...

I bought BigTV connection more than a year back. Six months back I recharged my card for one year. Few times I am having poor signal quality some times no channels are displaying on the screen saying rains at broadcast, etc no signal.

The same thing happened two weeks before for which I have given a complaint on customer care and somebody came and spend two and hours and could not fix the problem. I am behind the BigTV...

I have lodged a complaint on 20.09.09 but still no engineer have visited, my big tv no. is[protected], every time i call they inform me that within 24hrs engineer will visit and please check the way their representatives talk to us one of floor supervisors mr.amin in night shift was just casually talking to us he said that u just remove the big tv if it is not working properly so please check the call recordings i[censored] have,

br...

Dear Sir,

I have a big TV settalite dish tv and using since last 1 year, recently my account balance got finish and I received message on all the channels that please recharge you account to resume the service, I went to the near by shop & took the recharge for Rs 500/-. When I tried to recharge my account via SMS on 55454 by typing Message as BTVTOP my suscriber I.D. recharge voucher No, I received an SMS that Invalid...

ON 26TH AUG I RECHARGED MY BIG TV ACCOUNT FOR TOP UP CHANNELS WHERE I ASKED THEM TO ACTIVATE A FEW CHANNELS AND DEACTIVATE A FEW. TO MY SURPRISE ALL THE MONEY FROM ACCOUNT VANISHED OVERNIGHT AND THE CHANNELS FOR WHICH I SUBSCRIBED FOR ARE NOT SHOWING. AND BIG TV ALSO CHARGED ME FOR THE CHANNELS WHICH ARE DEACTIVE N NOT SHOWING. I HAVE BEEN FOLLOWING UP FOR THE PAST 1 WEEK ADDING TO MY FRUSTRATION BUT IN VAIN. NEED SOME HELP HERE...