Reliance BigTV Complaints & Reviews

Sir
It is submitted with request that I purchased One Relaince BIG TV Satellite Channel SetTop Box in Oct-2008 with one year Free Viewing scheme @ Rs. 2900.00 approx.
In the month of July 2009 last, the transmission got blocked by the said Set top box and despite my several complaints in the shop, service center, service engineer. and Rerliance Customer care, I have not been given any relief till date.Because of this we are...

i got popular pack on my tv which was valid upto[protected] , which was confirmed with the customer centre many times . on 8-9-2009 i got recharged for rs2000/- which on adjustment came to rs 1988/- . upto[protected] the balance in my account was rs 1988/- . on[protected] i called the customer care centre to activate my silver pack for one year but i was shocked to know that my balance was rs 1958 /-, and they asked me to recharge more so that...

The following mail to Reliance BigTV is self explantory. One would understand how much is the struggle I have undergone and mental Torture I have been facing.

Dear Mr.Itshree Panda
copy to Mr. Anil Ambani
I bring to your notice that this is my final attempt to explain the injustice caused to me by BIGTV,
if still the damage is not rectified, I have no option but to approach honorable consumer court,...

This is my worst ever experiance with a reputed company.
Sticky (glue like) liquid is found below the set top box,and it is tough to clean.

complaint no.[protected] was registered with call centre on 01.09.09, and it was replied that the complaint will be solved within 24 hrs., which is still not done.

The same was reminded on 14.09.09 vide complaint no[protected], and I was assured that this will be looked...

I am a subscriber of Reliance - Big TV for last 1 year. My Subscription ID is[protected].

My earlier subscription ends on 27-Sep-09. So I called your Customer services and enquired for the latest packages. I wanted the South Platninum Package + Regional package (Telugu) for 1 year. Your service representative asked me to recharge with Rs. 3,750 (for South Platinum Pack for 1 year) + Rs. 60 (for 1 regional pack for...

I had taken monthly package of Rs,115+ Tax(South starter lite) on 23rd August-2009 but on 8th september-2009 I received message from Big TV saying that your service is supended due to insufficient balance as it had to come till 22nd September-2009 since it was monthly package.
This Big TV people are making money by this kind of fraud, even if we call to customer care they do not answer properly. We never expected this kind of service...

It all happened on 26.8.09, one mr. Rohan Mazumder (BigTV representative - contact no. [protected]), visited my office. Actually i cud have taken any DTH service form the market, but i was humbled by the personal approach of such a BIG Company (Reliance) at my door steps and listened to him intently.
He started explaining to me abt BigTV. he explained to me a few things abt the product and presented to me a package called 'South...

Hello,
I bought a DTH service from Reliance Big TV in july 2008. It worked very fine till the validity of smart card.
Then I recharge every month Rs. 250/- though my subscription is for Rs. 210/-,
Even some time I don't get recharge vouchers on time from the shop.
I do stay at virar, Every month I struggle to get the recharge vouchers.
I feel in virar Reliance Big TV doesn't have so many customers.br...

Dear Sir/Ma'am
I (Vipin Kumar Gupta) am using Reliance big tv connection since last one year having smart card no.[protected].

On 26th july 2009, I purchased one combo starter pack (Rs 1790) of big tv having smart card no.[protected]. As per rule executive (Mr. Ajit [protected]) came at our home to install it. I gave him the whole kit with recharge of Rs. 200 and Rs.100 along with two Rs 25 Recharge vouchers....

I bought two set up boxes for home and here is the series of events that caused pain:

1. It took 7 days for installation against comittment of 24 hours!
2. The Installation Guy was ill-equiped, he brought defective pin that is fixed in antenna.
3. He took another 2 days to bring a working pin.
4. Reliance Web world gave recharge coupons worth Rs. 1500 against Rs.2500 per the plan.
5. The Installation...

I am an existing subscriber for your services and my Setup box identity given as:[protected]. I took connection in the month of December 2008 thru local distributor under 1 year free subscription but the records updated ( known from call center) as 6 months free subscription, spoken many times to call center executives, also spoken to Ms. Swetha and Mr. Raju ( Floor Support), raised complaint about the issue with SR no:10865898. My services...

sir,
I am a customer of Reliance Big Tv DTH of Smart Card No[protected] I have already complained to customer care agents more than 10 times but till now i can not watch SONY & STAR PLUS channels on my setup box, I have already paid a sum of 200 rupees of premiere pack but I can not watch my channels .
So sir plz take a step towards this company.
Yours Faithfully,
Sunil Kumar Mishra...

On 13th Jun'09 I had recharged my Set Off Box No.[protected] with Max Pack of Rs. 350/- where in I was getting NDTV Imagine Channel. This Channel was coming upto 21st Jun'09.

One Fine day on 22nd Jun'09 this channel was not available to me.

I called up their Toll Free number [protected]. This number is being attended by their agent. Had spoken to Mr Rajan. Mr Shanmag, Ms Sweeta & Mr Bharat...

Sir,

I am a customer of Reliance Big TV, My smart card number is[protected]. Sir I wanted 2 inform you that Reliance Big TV without asking for the activation of various channels they are activating themselves and they are charging for this. Even after asking for deactivation they are not deactivating the channels.

In my case i didnt ask to activate channels like (A) Neo Sports & (B) Neo Cricket but they...

Dear Sir,

I bought a big tv set top box wit new connection. but when the engineer seting the set top box at my home the box not working properly. the the persson change my new set top box with an old set top box and commit to me when your set box repaired i change the box. but till now does not give my new set top box. I also contect to customer care 3 to 4 time in the month but no any possitive response.
in this time...

Dear Sir,
I am Sk Zahir Abbas of Q-657, S.A.Farooquie Road, Garden Reach, Kol-24, Phone No.[protected]. I was taken BIG TV on 23rd April, 2009. On 25th May, 2009's Cycle lost my BIG TV signal. I was complaining 26th May, 2009 but there was not reponse this problem. I was trying many more time to Connect BIG TV Costomer Care but there was no response on their duties. Please help me this problem....

sir,
I am a big tv subscriber. I had the connection just during april 1st 2009 onwards disconnecting the SCV for digital quality, for which I am regretting now. My payment is for 6 months. That is, till Sep 09. Suddenly from 01-06-09, my connection is lost only the message i received is " pl subscribe". When I contacted my Chennai, Besant nagar BIG TV office from which I purchased the set top box and antenna, one person...

I am a Big TV Customer sine Septmber 2008, My Customer Id[protected].
Since 25th May 2009, My services are disrupted (Poor Signal) and which was as per Cuastomer Care Commitment was supposed to be resolved within 24-48hrs, but even after repeated complaints(Complaint No[protected] and follow up, the same has not yet been taken up by the authorities and my services has not yet been restored even after 7 days (Till Now).
br...

I taken big tv from shanti enterprises in the month of november 2008, on that day the scheme was going 2190 installation & with 1 year subscription,

For that i paid Rs.2190 to Shanti Enterprises A BIG TV Dealer, He given me the receipt for the same,

He told me first you will get 3 month subscription and later on i will get continued till 1 year.

Now i am telling him from last 4 months that...

Dear Sir,


We would like to bring in notice an employer game that he wanted to play with its employees to get benefited illegally.

Reliance Anil DhiruBhai Ambani group BIGTV companies had asked its employees to tender resignation and warned that 30th May, 2009 would be the last working day for those employees.

BIGTV management forced to employee to tender the resignation to get below...