Reliance Big Tv — Useless service

See the Big TV ad now a days. There are 1 million happy customers as per reliance. Actually little typo error is here from reliance it seems, it may be 1 million unhappy customers.
I have taken Big TV on 2nd Nov, 2008. But I could not think of this that after taking this it is a big headache for me. I paid the dealer 2190/- for the package and got the setup box. Installation done. He told me that for 3 months all channels are free and after that it would as per the subscription that 1 year around 100 channels will be free.
Won't believe, after watching for 26 days, channels were reduced. Even I registered wit hbig tv plan of 2190/-, but they are providing the channels for 1990/- pack. Called the customer care and they said it is 2490/- plan, the plan which does not exist in Karnataka state.
Useless customer service and representative told me that they cannot do anything on this.
I have seen people having Big TV are buying another set top box from different providers to have satisfaction.
So by cheating (once you take you cannot return back) reliance made 1 million unhappy customer.
Remember boss, its Rs 500/- cdma phone from reliance.
So check before you step in Big TV.
Quality : Local cable television quality is nice than Big TV compare to Audio and Video. Remote is very slow.