[Resolved]  Reliance Big Tv — more deduction of amount

my smart card no[protected], i recharged my a/c with Rs- 420 on 11/1/10 because i selected bronze pack & ZEEtv for three months and the amount for three months of bronze pack is Rs-362 which is discount of 5% & for zee tv is rs-51..but after recharge the deduction was on the basis of monthly,i.e 127+17 for one month in spite of many complaints lodged with customer care the problem is not solved yet. the service of big tv is very poor and the team leaders of customer care are very irresponsible at there service.and after a month when i checked my balance i was shocked to see that they started deducting amount @ 149+17. when i called customer care they are arguing that the pack rate was not 127 during the month of jan, i called customer care twice before recharging & took the information about the pack & then recharged with rs-420 (i.e 362+51) bigtv not only provides very poor service but also frauds with customers.