Reliance BigTV Complaints & Reviews

i have given a complain on19/10/10 about poor signal quality. In 21/10/10 i recieved a message from 59111 stating that my problem has been solved and they deduct an amount of 175 from my account bearing smart card no[protected]. Then i call customer care and ask them about it . Then they make another complain having complain no[protected]. after that i call to customer care about it so many times but until today it was not solved. Generally...

Sir,
I have taken the reliance big tv dth connection in the month of october 7,2010. He committed to me that they will install within 7 working days but installation completed after 10 working days. Now I am calling the costumer care 2 or 3 time daily but activation problem is continue. I am unable to see the channels. costumer care said your channels is activated but my tv is still not activated

Indu Das
Mobile...

I owned Reliance big DTH since 2008 having Smart card no.[protected] on the name of Mr. Yogesh Gupta.

As i shifted to my new home i made a request on re-locating the DTH on 15 oct. 2010.

They charged Rs.350 for re-locating. They install the dish on the same day but they havnt checked the signals properly.

When i switched on my dth i found that some channels shows the mes. 'SIGNAL LOST'.br...

Company,

Due to high disappointment, you have forced me to write at Indian Consumer Complaints.

RELIANCE BIG TV

I registered the complain on 17th morning at reliance customer care. As the system was not working. They told me that your issue will be solved within 48 hrs, but till today it has not been solved. I have called several times, but always one answer"Hum mafi mangte hai apse"....

Last subscription paid for 3 months of silver pack and 4 months of sports channel(ten sports) paid for 4 months.The date of payment is supposed to be 29th of this month so why am i asked to pay for further subscription earlier......

hi this is sailaja kiran one o[censored]r consumer complaints member
here is an complaint about the reliance big t.v connection
as we have shifted our home from old apt to new one on oct 2nd 2010 and we have made an complaint on install and un install of big tv 6 times but till now no technician came to our home as we have given complaint to reliance big tv customer care
please respond for this and our 12 digit smart card...

Dear Sir/Madam,
I wish to inform you that I was approached by a sales representative representing the direct buisness associate of Relaince Big TV on 19 September 2010. He came from M/s APPCO Marketing (India) Pvt Ltd.

His Name is Mr Prem Kumar( Mobile:-[protected]) & he informed me the following:-

a) He told that Big TV is offering special price for special customers. The special customer should satisfies...

I am Reliance BIG TV customer (BY MISTAKE) since June 2010 and i want to share a BIG STORY OF HOW RELIANCE BIG TV IS CHEATING THE CUSTOMERS RIGHT FROM DAY 1 !


THE STORY OF RE LIE NCE BIG BLUFF IS AS FOLLOWS:
On May 31, 2010, i applied for RELIANCE BIG TV connection through APPCO MARKETING (INDIA) PRIVATE LIMITED, the direct business marketing company of Reliance BIG TV.

Mr Ravi Mishra, (Representative...

My Reilance Big TV No[protected] renewed for a period of one year package of Rs.2400/-, during Feb/ March 2010. Wherein the Big TV people are advising me to renew as it is over due. There is no clarity of account usage from the date of renewal. This has put my self in hard ship as their is terms are appears to be wrong reporting or calculations. They have to justify with details of monthwise usage of from the date of renewal. It is...

Dear Sir/Madam
Last month[protected] i purchased Relaince HD DVR connection, universal remote failed to mapped on the installation day, they said other team will come and mapp this remote, but nobody come after 5 days, then i made complaint on 14-07-10 but the technician has came on 19-07-10 and mapped my TV only not with DVD system
Then exalted this issue many times to customer service, finally 27-09-10 technician visited...

DEAR SIR,
I AM A CUSTOMER OF RELIANCE BIG TV HAVING A ACCOUNT NO[protected].INITIALLY OUR SERVICES ARE RUNNING WITH STARTING SERVICE PACK OF RS.115/- PER MONTHS.BUT WITHOUT INTIMATION OUR PLAN HAS BEEN CHANGED AND OUR RECHARGED AMOUNT HAS BEEN REDUCED WITHOUT INTIMATION.MANY TIMES I HAVE BEEN INTIMATED RELIANCE PEOPLE ON TOLL FREE NO BUT NO ACTION HAS BEEN TAKEN. KINDLY MAKE JUSTICE WITH ME .AS IF OUR ACCOUNT BECOMES NIL THEN WE...

I have bought Big TV 2 months back. In this 2 month i am having lot many problems. First i am suffering from poor signal all the time. When ever i call customer care they say maximum 48 hrs issue will resolve but nothing happens till that time. I personally have to call the service engineer number of times and almost have beg to come and fix the issue. This is really bad. Second is these people have deducted amount from my account 1 month...

My Customer ID[protected]. I subscribed to Bigtv DTH in July 09, my initial monthly subscription being around Rs 230/- under a specific South package. Some-where around May-June this year without any notice to me few of the channels disappeared and on my queries to customer service, I was told that the subscription rates have been increased to around Rs.250/- with some added channels not needed by me. I paid this subscription but I had...

Dear All


Last week your engineer has come to install the Big TV but still not yet started working any channels 5 time in a day we making call to customer services but nobody knows the region and they every time we are getting same reply that it will take 72hrs from last 2 weeks

Card no is:[protected]

Address M.V BHUTA CHAWL ROOM 5
ANDHARI EAST
MUMBAI 400069
br...

THIS IS SHANTHI BASHEER, SMART CARD NO.[protected]. I SHIFTED MY RESIDENCE FROM ICF/CHENNAI-600038 TO PATRAVAKKAM / CHENNAI-600058 ON 16.09.2010.

I REQUESTED FOR RE-INSTALLATION OF BIG TV ON THE SAME DAY. THE CUSTOMER CARE EXECUTIVE ASKED ME TO PAY RS.350/- TOWARDS CHARGES AND I CREDITED TO MY BIG TV ACCOUNT ON THE SAME DAY ITSELF. WHEN I INFORMED THE CUSTOMER CARE THEY PROMISED TO REINSTALL WITHIN 24/48 HRS. br...

I had taken reliance BIG TV connection through one of the dealer, with false information on the product.

Below is the list after registering a complaint as there was problem with the signal through customer care.

1.As soon as a complaint is registered, u are informed that INR.175.00 will be deducted on receipt of complaint (Not on rectification of the problem & they dont care if it is done or not)
2.Engineer...

I made a complaint bearing No.[protected] about the BIG TV Connection on 8-9 Sept.2010 following the prescribed complaint procedure laid down by BIG TV. Although it has been mentioned that they will attend the complaint within 48 hours till date[protected] nobdy turnup. On contacting their local service centre at Pahthanamthitta I was told that although they received instruction to attend the complaint they are unable to attend the complaint...

Dear sir,

Our smart card no. is[protected].We call you customer care no.[protected] for take a online recharge proses .Regarding this we talk to your customer care person named Amrit .but he was unable to understand the proses of recharge on line by credit card.and talk very rudely and disconnected the phone line.and say that i can not tell you this proses you can do my complaint which you can. the call time was today...

Big Tv doesn't takes any action against Customer Complaints.
I renewed my Reliance Big TV subscription on 21st October 2009 for 1 complete next year. However I came to know after 2 months, as they started deducting monthly. Then they told to recharge it once again. I recharged it once again and then was able to subscribe for 1 year plan. Now My issue is Reliance Big TV deducted 175 Rs from my account in November 09 and did not...

A person by nam S Raju of APPCO marketing india pvt ltd a direct business associate of Reliance BIG TV DTH services approached me for cable connection at 3-6-590 Flat no 310 , Anasuya apartments, Himayatnagar , Hyderbad -500029, AP and took a cheque for Rs1490 vide cheque no 000005 of City Union Bank , Ranigunj branch Secunderabad. So far no installation has been done and the concerned person S Raju whose mobile no is [protected] is not taking...