Reliance BigTV Complaints & Reviews

Hi,

I am Naresh. We bought Reliance Big TV on November 1, 2008 for Rs 2190. With this plan we opt telugu as regional package.But during installation they gave tamil package. We logged a complaint regarding this issue on 18 November. They cancel tamil package but they didnt change to telugu package.Now we are not getting neither of the packages.We are calling customer center daily and we raise eight complaints regarding this...

I had purchased big Tv on this Diwali.At that time i had paid Rs. 2690 i.e. premium pack for six months. But when at instalation time due to the mistake of engineer who was came for installation wrong pack was activated. Even after complain they are not able to solve it & moreover telling me to recharge more amount of voucher to get premium pack (additional Rs. 1100) So it really a very bad service from their. So why they are hiring such...

I had bought Reliance big tv on[protected] and same day it was installed by technical team of reliace . But on that day all channels as per my package was not shown on my tv. I have asked from customer care they told me that by mistakenly a wrong pack (Plain pack) is installed on my big tv althogh i had taken pack of 2690 . but as per 2690 all channels are not coming in my tv. I had lounge a complain to big tv customer care they told me this...

Dear Sir,
I have purched my Big TV on 10.10.2008 and smar Card No. is[protected].
Maine ye product sirf Reliance Brand ki vajah se kharida tha jabki marcket main aur bhe option the
kharidane ke 10 din bad se he PLEASE SUBSCRIBE THE CHHANLE likha aane laga kareb 20 dino tak
customer care walo ne pareshan kiya lekin problemb solve nahi kar paye(ya karna nahi chahte the),
bad main pareshan hokar Distributer(SANJAY...

I bought big tv "max pac" worth rs. 4990 on 06.10.08 bt due to the fault of the big technician he recarged the amount of rs. 4890 only leaving the rs. 100 recharge, we didnt knw abt ths, but after 15 days the service stopped completly, so we complained, the people at the customer care restored the service, but the people at customer care didnt inform us tht rs 100 were less.In the next 1 and haif month the service was stopped 3...

My name is Jagannath from Coimbatore and I purchased the Reliance BIG TV on the 29th Nov 2008. The package on the offer was for Rs 1990/- and it included the STB, the standard channels, plus 32 premium movie channels and 1 regional pack. We were happy to see the offer and we purchased the offer by paying Rs 1990/-. The dealer gave us the STB in hand and said that the dish would be installed in the next day.However, even after a day no installation...

I subscribed SMART SOUTH 2190(BIG TV)…… The broacher they distributed states that they offer some free channels up to 1 year for this package … So I verified and bought it …. after a month( at presnet ) i am not getting NDTV Profit channel when i called the customer care, they tell me this channel does not come under offer so if you want to view this channel you have to pay now ….. I am having the broacher...

MY NIECE GOT THE CONNECTION OF BIG TV IN THE MONTH OF OCT 2008, UNFORTUNATELY IT IS LEARNT THAT THE CHEATER GROUP IS OPERATING THE ENTIRE SHOW. THE COMPLAINT REGISTERED EVERY TIME AND CUSTOMER CARE WILL PROMISE TO SET RIGHT THINGS WITHIN 48 HOURS. THE CUSTOMER CARE AT MANGALORE CITY IS VERY RUDE AND NOT PREPARED TO LISTEN THE PROBLEM OF CUSTOMER. THE CONNECTION NUMBER IS[protected] INSTALLED BY OMEGA COMMUNICATIONS MANGALORE A AGENCY APPOINTED...

Me and my wife go to work
No Installation for 2 months after buying.
Installation crew coming without appointment and at times they please.
No appointments are fixed and work orders are closed without installation.
Really sorry I bought this and will never buy anything from ADAG ever again....

I made a purchase of Reliance BigTv on November 14, 2008. After 5 days the installation person installed the equipments and later on they said that there is a problem in Set top box and told me that they will replace within 12hours later on after so many times calling customer care on Nov-28-2008 they changed the set top box and again there was problem in activation. Till today no one has attended to my call despite calling the customer care...

Dear Sir,
I Mr M Ramgopal a Customer of Big TV with Smart Card No.[protected].Sku Code : DW[protected] and welcome Kit No. [protected]
My Big TV was installed on 22 Oct 08, and Immediately I could view all the channels i.e. approx 176 Channels.
I have selected for South Smart popular 2690/- offer with Telugu plus as regional pack.
I have paid 1490/- for set top box and recharged with 1500/-so that 1200 will...

See the Big TV ad now a days. There are 1 million happy customers as per reliance. Actually little typo error is here from reliance it seems, it may be 1 million unhappy customers.
I have taken Big TV on 2nd Nov, 2008. But I could not think of this that after taking this it is a big headache for me. I paid the dealer 2190/- for the package and got the setup box. Installation done. He told me that for 3 months all channels are free...

my complaint against recharge the Big TV card, after recharging many channels have abolihed from the list. Whay this has happened. Many times, I called your customers care but i am not getting any respones. There is no need launch this type of service if you can not handle this type of seriour problems. if this problem presist i can put up the matter in consumer court. So please look into the matter. Detail of the channel which have abolihed...

While scrolling with remote i.e. while going thru menu, set top box hangs and picture freezes. This is the problem right from the first day. Their technician also agreed to it and advised to scroll slowly. This particular performance is much better of other brands DTH systems available in India. Initial Complaint reported at help line didnot help so finally wrote to CEO, later their technicial attended and changed the set top box but problem...

To
Sri Anil Ambani
ReLIANCe Anil Dhirubhai Ambani Group,
Reliance BIG TV Limited,
[protected]@rd.co.in
www.bigtv.co.in

Dt 20.11.2008
Subject; (1) COMPLAINT, In complete Installation dt. 17.11.08 Big TV DTH Services
Complaint number 80656352 and 80769790 not attended till date ie 20.11.2008.

(2) RF Connector required with cable to run another TV

Reference:...

I had the Big TV installed late Sept, the installation was not done properly my LCD tv screen is 50", I was told by the engineer that due to larger screen size the grains are showing and in a day or so the picture quality would improve as the installation was impacted by cloudy sky. It took them more than 4 hours to install. Since then I had been chasing and chasing, the engineer came once in Late October and advised us to try the changes...

Hi,

It has been 1 month till now where i have raised 4 complaints for faulty set top box of Reliance big TV. But till now nobody have responed.. And whenever I contact their call center they always raise one more new complaint...but there is no one who attends the compliant. I am not sure how to take this forward.. I formally want to raise a consumer court compliant..since my one month is already gone waste though I have...

Hi,
I got installed Reliance BIG TV DTH in the month of may under the reliance energy customer scheme. The offer along with the installation was 5 month free subscription. My free subscription expired on 15th may and to reactivate the services i was asked by the Big TV cust care to recharge the acount and then on recharging the same by amount 500, i came to know from the cust care that there was an initial negative balance of 765...

Beware of Reliance Big TV engineers cheating you
Big Tv installation engineers cheated me of 200 rs. If you take the 2190 package you get two vouchers for Rs.500 and rs. 200. The engineer who installed the channels used my coupons for installations and used the rs.500 to upload my package to 1990 and used the 200 to update some one else package. In the first month all the channels work so you wont notice a thing. After the first month...

Hi,
Reliance Big TV connection purchased at reliance world store at tarnaka, secunderabad on Oct 3rd, 2008. Executive had no clue on terms & conditions of installation & connection. I have asked for transfer of connection from hyde to Bangalore. The charges are Rs. 750 /-!!! The connection pack was Rs. 2190. Nowhere is the transfer clause mentioned in - 1) brochure that is given wiht teh set top box 2) leaflet that is used...