[Resolved]  Reliance Big TV DTH — Rectification of Setup Box

The DTH service provided by Reliance Dhirubhai ambani group as a name of BIG TV was purchased by me on the month of November 2008 from Gopal Radio,Obra Distt. Sonebhadra Uttar Pradesh.During purchasing of the set i have assured for the warranty period of 1 year. From September 2009 there is a problem occurred in my setup box ID No.[protected]. Regarding this i have complaint several times to the service center as well as the customer care contact no provided by the service provider. On giving complaint the customer care executive were assure again & again that hte service engineer will reach and rectify the problem.but from last 4 months no one is coming.
Due to this problem i was not getting the service and also facing economical & mental losses.
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Aug 14, 2020
Complaint marked as Resolved 
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Big Tv DTH Service — set-up box issue

Dear Consumer Forum Team,
This is to inform you that i had taken Big Tv DTH Service 4 months back, that moment only few of the customers were getting the connection, officially Big tv was not launched.
I was happy to use the Big Tv Service, after one month o[censored]sing this, my set box (Big Tv) started a problem (In a stand -By mode) not able to see any channels.
I made more than 4 complaints regarding this, and has been lodging the complain for last 2 months, every time Big Tv customer service people just give me a new complain no and wait for the 3 days to resolve the issue, , ,
When i again call them (Customer care no IE-[protected]) THEY SAY ME THAT UR COMPLAIN HAS BEEN CLOSED, i dont understand what is happening, I stay in Patna, some time i received calls from local service people, and given time and date to come to my palce to resolve the issue, but they never turned up.

This is actually rediculous and pathetic condition i am facing, and same time i am surprised to know that i was made fool by Big Co like Big Tv ..

I want to claim Rs 10 lac for my metal harrasment and the way the entire Big Tv Team made me Fool.
And my valuable time was crashed.
Plz Look after this matter, i have already contacted my Lawer for this.


Warm Regards
Anupam Singh
Patna.
[protected]

big t v DTH — dth set up box not activated

I have purchaed a big t v from AMAR RADIO, MAHASAMUND( chhattisgarh) for the period for 12 monts scheme. but after 5 months my big tv box dectivated. I complaint many times to amar radio but he pay deaf ear to my request or compalint.at the last moments i have to compalint you as last kind request. plz verify my problem oterwise i have to suit case to conumer forum.

yours
SREYANSH AGRAWAL
AT-MAHASAMUND
DISTT-MAHASAMUND
C G
CONTACT NO-[protected]
Please activate my smart card[protected]

Reliance Big TV DTH service — Problem in Set-up Box

I bought Reliance BIG TV DTH Service in the month of February'09. Its warranty period is still continue and within 6 months sensor of set-up box become weak. I made complaint 4 to 5 times but none of the engineers is looking after for repair the same. Instead of that they are giving assurance to get it repaired within 24 hours but 10 to 12 days have been passed. As no fruitful result I found even after number of complaints I have made, I would like to approach Consumer Forum for appropriate action against the company and compensation for the above.

Reliance BIG TV DTH — no one takes care of consumer.

i file at least five times 4m 17th march wid complain no.s[protected] ,[protected] ,[protected] etc.
For failure of their service bt no one came & still its not working . They dont give any believable explanation
I m going 2 file a complain in consumer forum.
I suggest everyone not to buy big tv dth.

Kids channel not showing & Customer care no. is busy always

NO[protected] I have recharged of 290 rs. But suddenly Kids channel not showing . Please confirm

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