Reliance Big TV DTH Service — "SERVICE REALLY BAD,ALL CHANNELS NOT AVAILABLE AS PRESCRIBED IN THE ORIGINAL OFFER"

I bought big tv "max pac" worth rs. 4990 on 06.10.08 bt due to the fault of the big technician he recarged the amount of rs. 4890 only leaving the rs. 100 recharge, we didnt knw abt ths, but after 15 days the service stopped completly, so we complained, the people at the customer care restored the service, but the people at customer care didnt inform us tht rs 100 were less.In the next 1 and haif month the service was stopped 3 times again, ths time they told us the details had not reached thm but we had already given the specified details.We called them 'n' number of times to restart the service, After that the service was restored but the pac was converted to "premium pac" of rs 3990 with reduced channel, they told us to recharge with rs. 100 so got it done, but still some channel were not working, now they are saying you hav converted to "max pac" after 1 november, the original offer has expired so you need to recharge with rs 40 to restore ndtv channels and pay fr other south channels, which are now not in offer.Please restore all the channels that were provided in the offer.