Reliance Broadband — Fraud in Billing | |
Hello, My Reliance No. is [protected]. Lately I have updated my Reliance 1 X Net connect to Broadband connection with 3GB daytime usage and 10 GB Night usage. I had a monthly billing cycle on 21st every month for Reliance 1 X Net connect, but I got it upgraded on 12th Oct'09. I had made all previous payments and closed previous account of 1xNetconnect on 12th only and confirmed now on wards my Broadband cycle will start with usage allowed on 3GB Day and 10GB night, by paying 799 + taxes every month. Still, I recieved my bill on 21st oct and they charged me some 2200/- for 10days broadband usage as 1 GB allowed in day and 3.3 GB in night. This was never communicated that they will do day wise billing and keep the earlier billing cycle. Neither they bothered to mention that in 10 times I went there before getting broadband. I was using on account of 3 GB limit in day and 10GB in night and they as per there assumption charged me for that usage too.How will I know that for last 10 days I have to use it daywise when I got a plan for moth wise. Now I have asked them to change my billing cycle to 12th-12th every month, as that was what they had offered. Was this information helpful? | |
 3 Comments | |
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I got a reliance broadband connection at 5GB Plan. 1st Bill received properly, next billing they provide with more than 75% extra bill, and they disconnect my without intimation. when i asked in office there is irresponsible answer from them. after 10 days i received one more bill of Rs. 9xxxx/- for non using that internet. so don't go to Reliance Broadband connections.
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billing detail for month of feb2010 and upto 5march2010
My Reliance Data card no [protected] I had taken up the connection in the month of Oct 2009. Even I have log complaint against bill not deliver till date. After so long waiting his reply then again I am log the complaint but resultless.
Complaint number Date Complaint against Call Attended by
[protected] Bill not deliver Darshna
[protected] Network problem Darshna
[protected] Network problem
[protected] Bill not deliver Hukam
[protected] Bill not deliver Rupesh
[protected] Bill not deliver Vasheem
[protected] Network & Bill prob Satbir
[protected] Bill not deliver Sahnaz
[protected] Bill not deliver Pradeep
Even customer service dept taken up the complaint but close at his end with out taking up the feedback from the consumer.
When i surprised Reliance communication closed my connection without deliver the bills.
Ramesh
Complaint number Date Complaint against Call Attended by
[protected] Bill not deliver Darshna
[protected] Network problem Darshna
[protected] Network problem
[protected] Bill not deliver Hukam
[protected] Bill not deliver Rupesh
[protected] Bill not deliver Vasheem
[protected] Network & Bill prob Satbir
[protected] Bill not deliver Sahnaz
[protected] Bill not deliver Pradeep
Even customer service dept taken up the complaint but close at his end with out taking up the feedback from the consumer.
When i surprised Reliance communication closed my connection without deliver the bills.
Ramesh
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