Reliance Communications Complaints & Reviews

Sir,

Why SMS charges will charge as per Terrif Plane on Diwali Ocation, we give you extra charges for the SMS skim, then why you will not charge us as per skim, as per our regular charges?

Regards,

Dattatray Bedade,
Aurangabad,
[protected].

Hi! My name is Sameet I am using reliance network from last 4yrs from last 3 months there is an voice breakage and call dropped problem.Though I have registered complaint with them but they say thats there is an handset problem.I have stated them the handsets problem occur in particular area only not at any other area.As problem occur at my kalyan area only.My comlaint no is[protected].So pls look in ths matter. Due 2 this I have paid hefty bill,but no complaint have been completed.Mobile no is [protected]

i had apply for net connections before two months but there is no responsible from your side even i contact the sales person,his team leader also.i even complaint to the customer care more than ten times.i paid deposit amount of Rs.500 by cheque.so please return back my money as soon as possible.

with regards
jakir.j

Dear sir

We would like to bring to your attention our reliance data card bearing the number [protected] when connected , the speed limit is very low and could not able to connect to the net as it shows the net is been disconnected.

So we are unable to browse any useful website since this is an hinderence.

As we have taken the connection only two days back--

The speed shows 230.4kbs.



Regards

Sreelatha

Reliance activated cricket pack nd deducted money from my account for no reason

Respected Sir/Madam

I recieved a call from No: [protected] on 11.10.2009 @ 12:38 hrs advertising caller tunes.
Along with the call I recieve two SMS from No: 52345
1. That I have subscribed to CRBT at Rs. 1/ day
2. That a song has been downloaded at Rs. 10/-
Rs. 11/- deducted from my balance instantly.
Complained to the Customer Care @ 12:40 and log a complaint No:[protected]
Assurance recieved thru SMS that the complaint will be attended within 2 day and the amount will be refunded to my account.
Next day i.e. 12.10.2009 @14:34 recieved SMS from No:51234
That CRBT advance rental Rs. 30/- has been deducted from my account.
No further complaint accepted by Customer care { Mr. Mukesh & Mr. Sundeep } assuring that my
complaint No:[protected] dt 11.10.2009 is under process.
Also RCare is not willing to Unsubscribe CRBT on my Number.
Reliance GSM and their affiliates have cleanly CHEATED me of RS. 41/-
Please Advice.

hello,
As we already know that "RELIANCE" is such a trusted name. But my views are changed towards reliance. At the time of booking salesman Mr. MUBEEN HASSAN irritate me by calling me regularly atleast 7 times a day. Then i booked my broadband with reliance through him and after 15 days my internet is worked. Wrong commitment that it will start the very next day. He gives me totally wrong information such as :
1. That 649 is rental without any taxes of my connection, which is fake info.
2. That original ANTIVIRUS cd is provided to me, then they said "isme hum kya karein AMBANI se ja k
pucho".
3. They said that instument of landline and modem is free with the plan.
4. Mr. MUBEEN HASSAN takes a cheque of Rs. 500 from me and gives me his own account cheque of
of rs. 500. And said "ye sir hum apko free connection kar denge, ye to company ko chutiya banana
hota hai". Then my cheque is cleared from my account and the cheque which he gives is being
BOUNCE. Extra charge is levied on me from my bank.
5. Then I complaint to his seniors Mr. NITIN VIZ n Mr. Ranjan, from sales department. They want
satisfied me uptill now.
6. They said me after one month you will change your plan with 299p/m. which is not possible as per
the rules of customer care department.

I am too upset with RELIANCE. Hope consumer court will take real action against them.
Thank you all.

RELINACE mobil is the biggest fraud company in mobile bussiness.
Poor customer service.
Poor net-connection service
Poor voice quality on phone
logged two complaint to customer care of reliance
Complaint no 1 :[protected] . Complaint was about call get disconnected while taking and no net connection, time given by RELIANCE was 14 days PROBLEM still not solved

Complaint no 2 :[protected] . not able to connect net. time given by reliance was 2 days. Three days have passed problem still persist

Call RELIANCE customer care but call was just transfered from one dept to another dept. and answers given were terrible that you can go and complaint to CONSUMER FORUM......

GOD BLESS RELIANCE !!!! I am going to dissconnect my post paid connection as I am fed up of this issues every day

i m ishan gupta and i am troubling by reliance communication.
my phone no. [protected] and i have paid my bill completely on 15-10-09.
but till today my phone out going is halt and many more problems i have.
and i have submit many complains to the officer of reliance communication.
i am reliance postpaid user since last 2 years and i always pay my bill at the right time but by a very little problem reliance cut my outgoing.
i always pay my bill by cash but reliace says your check is bounced but i did not make my payment by check any time till today.
please help me to solve this problem quikly and suggest me what to do.
thank you
your faithfully
ishan gupta
mob no.[protected]

i am a reliance netconnect consumer with data card no-[protected] . in my bill they have mentioned only total hours i have used not in form of deail (when & how much used). on request to give me statement o[censored]sage detail they recomend to registrar in their web site relianceada.com which could not be possible inpite of repeated try due to fault in that site. i have requested to customer care executive( on 29.08.09,8.09.09,15.09.09, 22.09.09,18.09.09,29.09.09) to infom me my hr. usage detail which he has rehused to give. plese advice them to give me detail bill / statement of hour usage.

Dear Relince October 15 2009
My name Daljeet Singh . I have reliance mobile numb. ( [protected] ) . i called up in relince customer care Service in the M.P. region , where actually i wanted to know about my balance related information. my balance was deducted becoz of voice chat services . last time when i called there . an agent said to deactivate services i have to call an IVR num . Again my Balance was deducted . yesterday i called there . 5 or 6 time my call was disconnected. and again i called up there i talked with Mr. Ram Chandra who was absolutely rood behavior person was not having soft skill . and was talking with me very roodly . Every time this is happening with me . when i called there customer care they don't talk in manner ,, deliberately they transfer call ,, and then they put customer on hold more than 15 minutes ,,, then we have to disconnect our call and again we to call ,,,,

i talked with Vodafone Customer Agent , Airtell Customer care agent ,, i think they actual customer ....
they know the meaning of customer service ,, but Reliance one of the bad Customer service provider

and when i was talking with Ram Chandra ,,, He said main tumhare jaise longo ko janta hun ,,, tum agar bar bar call karoge to tumhari line band kar di jayegi, aur inhone ye tak nahi puchha ki mujhe problem hai maine kyo call kiya hai ,,,

he had no soft skill ,,,, no manner ..... and said mujhme quality hai tabhi yahan baitha hun ,

app apni customer care services band kar de to batter hoga

do hell with your customer care services /////////

one more thing that i asked Nodel officer numb.[protected] this is again not conecting ,,,,, i will suggest every one to not to be relince customer ,,, don't purchase Relince mobile ,,,, i think Vodafone is for me ,, and for others

Thanking you Vodafone

Daljeet Singh [protected] M.P.

Hello,

I am a Reliance prepaid customer from the last more then 3 years My Number is [protected]. I was very happy with RIM services and network. it was excellent. But from last six months , I am suffering from the unusal deduction o[censored]nrequested services. and when i try to contact Customer support then got a message " all operators are busy " By this way , They deduct my approx 100 rs balance in last 3-4 months . Some time, they activate Caller tune , Some time They activate health pack and many more. At this moment , They activate a Caller and One CRBT pack. When i try to Unsubscribe those then Got " SMS Not Sent or Failed " When i try to call on *333 or *368 Got " operator busy. My balance was go to Negative So i recharge my Cell but with in 10 min . Again my balance Reached negative. It is Unacceptable. I request you to help me and revert my Money and Cancel the ADD On Services. I will be Thanks to you

I lost my mobile (reliance cdma) with no. [protected]. so kindly block it.

Hi,

I have been subscribed to BAKWAS service without my knowledge. They have deducted Rs 10 from the balance.

THEY ARE STEALING MONEY AND BETRAYING THE CONSUMER!!!

Dear Executive,

Through this mail I want to bring to your kind attention the quality of services provided by your world wide famous organization.

I applied for an internet connection on 14.09.2009 by issuing a cheque of Rs. 500.00 (Combo plan of Rs. 499.00).

The marketing person who took the order assured me two things. :-

1) To connect the broadband connection with a new line( since I am an existing landline customer no.[protected] and my existing connection goes out of order daily for about 4-5 hours, the reasons best known to them)
2) To provide me new no. of my choice i.e. 3068686

Your technical person approached me probably on 17th September and tried to provide me an old white telephone instrument and a dirty looking type Modem which I refused to accept. On persuasion he assured me to change the instruments and installed a fresh piece of telephone instrument assuring to install a fresh piece of MODEM within 4-5 days. The no. given to me was 3069220 instead of 3068686.

I am a practicing chartered Accountant and wanted to be connected with reliance broadband services as quickly as possible to take the advantage of e-filing of Income Tax returns before 30th September 09 but all in vain. You technical person has not approached to me till date.

Now I do not want to continue my broadband connection no. 3069220. I have disconnected the aforesaid telephone.

Kindly settle my account with immediate effect and send me the bill, if any,

Thanks

CA Sudhir Kapoor
59/54, Birhana Road,
Kanpur-208001
Ph. [protected]
[protected]
Date : 13.10.2009

I recharged a voucher of 303.00 from Reliance Smart on dated 5th October,2009, the respecting massage received at 10.50am on 5th Oct.09 that your accounthas been recharged with Rs. 1, Amoount payable is Rs. 303. As per their Customer Care instructions, I deleted all previous settings and for new settings I sent massage writing "smartnet" to 55100 and in reply, massage was received as "Your handset does not support the settings you require, please contact customer care. Here to mention that my mobile handset is Motorola V3i. I talked to Customer Care so many times and reported the same. They always responded that they are checking the problem. One of them sent massage at 10.21am on 10th Oct.,09 as "Your service request no. is[protected], your request will be addressed in 2 days. But nothing was happened. One massage received on 6.53pm on 12th Oct.' 09 from [protected] which read as "As per SR ID[protected].IMSI and Data provisioed.Request to maintain balance. Please delete previous setting. Send sms netconnect to 55100 and save as default. On massaging netconnect to 55100, reply was, "Input could NOT be understood" Trying to call to Cusomer Care always failed. I am helpless. I am bing harassed since 8 days looking for settings and suffering huge loss due to not avaiIing internet services. I will be happy if the refund my money. Please take action immediatelly.

Hi,

This is Irfan khan from korba (C.G) and I am using smart GSM prepaid service since last 1.5 yrs but nowdays I am facing very difficulty to make/receive calls because of bad network or no network .moreover I tried to call customer care but its more difficult to call them because they are always busy without any work...I don't know how so ever busy they are...anyway this time I am fed up with this casual approach towards providing better services to their cutomers by Reliance GSM services in korba...

I don't know, how can Reliance GSM comparing with others in terms of better network coverage?...

Now I am planning to leave this connection immediately...

Hope this time Reliance will take necessary steps ...otherwise they will become bad service provider and also they will loose their credibility .

Thanks...

I am mridul hazarika from guwahati assam want to inform you that the gprs connetion of Reliance in my area is very poor.out of 30day,20 days does not work gprs.my gprs plan is Rs.249 per month.i always complain them that please improve the gprs facility in my area(my area is jalukbari)they only take my complain and say that they will forward the complain to network department to improve it.but lastly it reamain the same.but they send me sms at the certain date regarding my bill.but they don't improve it means gprs.so please help me to improve the gprs of reliance in my area.thank you.

I am really upset about the service i am getting from reliance. I will complain in consumer court about the same. Yesterday night i called to some STD number and after 15 minutes. I got SIM CARD REJECTED. This is Really pathetic. I am in office right now and i don't have the contact number. I called your customer care they are saying you have to visit Reliance office and pay Rs. 100 for the Sim replacement. I am not going to pay anything as this is not my fault. My Sim was working perfectly fine but yesterday night automatically it got rejected. I need free of cost Sim replacement as this is not my fault. You can contact me on [protected]

From April,2006 onwards i m the user of reliance cdma(prepaid).I am looking for converting my prepaid to postpaid. On 16/09/2009 i got a call from reliance DSA, MONEYGRIP ENTERPRISES, G-10, DOCTOR HOUSE, RAHEJA COMPLEX, NR. PATRIPUL, KALYAN(W) 421301 having a telephone numbers[protected]/41, with mobile number [protected] , name of the caller is Mr.Ajam, specifying plan details of PLATINUM PLAN of Rs.225 + Rs. 99 for R2R free i.e. total plan size is Rs.324/- On next day i have given all necessary documents which are required for getting such service with cheque of Rs.500/- Such documents along with cheque is collected by Mr. Chandrapratap Yadav, his phone number is [protected]. He told me that after submission of these documents the service would be activated after 12 hours after verification of documents from the company. After that on 24/09/2009 my bank honoured the above mentioned cheque.Verification is done on 26/09/2009. Till date i am sarviceless from serviceprovider. Then i call the DSA where Mr. ASAD MOMIN with mobile number [protected], handle my case and said that ur case is now directly handeled by the company itself. sometimes they told me that ur cheque is dishonoured, or there are public holidays, or superior will handle the case, and one day they told me that they can"t do anything, u plz directly enquire from customer care. when i made enquiry from customer care they said that no such case was inwarded till date. what action should i take?