[Resolved] Reliance Broadband Communication — Charging For no usage too | |||
There was some problem that reliance and other network have been given a notice by municipal corporation that there lines being over ground should be underground so the internet was stopped for around 15 - 20 days but , as we have postpaid monthly connection they are charging for complete 1 month ,as our internet was stopped for 15-30 days so why should we pay for that time , complaining to the customer care doesn't got satisfactorily answer from there side Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Reliance Broadband — Charging the Bill
I was using the Realince Broadband service for 1- 1.5 years, then i want to terminate the connection and so requested the same in July/Aug 11. I get the call from concern person and instead of terminating the connection he gives me offer for to use free connection for free without rental for 3 months, then he mentioned that after 3 months they will check and i was satisfy with the service then only we will continue with the connection and else they will terminate the connection. Now after Nov with out any notification or confirmation they start charging me the bill. And now forcing me to pay this bill, how i can proceed with such issue where i can register the complaint or details... please advice....Thanks
Rahul
Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Cheers,
RCOMcare
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Broadband — broadband usage
SirI fed up of BSNL I m complaining for the last 15 days that in bsnl new portal my services yet not availed but there was no action taken by the BSNL technical department . I calling everyday in his call center 1500 but they assured me that your work would done next day but they are totally dump.