[Resolved]  Reliance Broadband — LEGAL NOTICE

Address:

Andhra Pradesh

Dear Sir,

My name is Varun and I am staying in Hyderabad. I had used Reliance broad band for 2 years (customer account no : [protected]) and discontinued it due to very bad service. This was happened in October 2011. At that time I have cleared all my dues and even I did not get the refund back. In the span of last 8 months I got 2/3 calls from reliance customer care stating that I have to pay 1553/ as penalty fee and I clearly updated them that I have disconnected the service and no dues from my side. Today morning I was in office and my mobile was left at my home and some one from Delhi called on my mobile and my father received that call. They have threatened my father saying that an arrest warrant got issued on my name due to not paying the bill and tomorrow I have to be presented at Delhi high court. My father got panicked and he called on my office number & explained the situation. I called them and they said they will give a choice to pay the amount 2190 at nearest Reliance center with in one hour otherwise they will send police to my home. I was argued with them saying that why I have to pay the penalty if I was not used the service, they have used very very bad language and said they are high court lawyers I can not be able to do anything to them. My father urged me to pay the amount immediately and I had paid it and updated that person the on line receipt number.

I want to bring this to your notice, how can a company can be that much rude to customers. Could you please let me know how to lodge a compliant against Reliance Communications India Pvt Ltd. They had put my family in mental torturer and I want to file a case on consumer court and also request the pubic not to use Reliance services.