Reliance Broadband — Wrong billing, excessive billing
Andhra Pradesh, India
I have had the worst experience dealing with Reliance broadband, part of the reliance adag group.would request noone to ever deal with this third rate organization, seems like the entire work culture has been permeated with incompetent,negligent, and utterly useless employees.
I had tenants in my previous flat who had signed up for a landline instrument with broadband connection activated. When their lease was over, they got the connection cancelled with a bill showing all settlements had been cleared. That's when the nightmare started.
I kept receiving cals everyday asking for payment to be made, even after emailing them the scanned copies of settled accounts, there was no respite. Finally, after threatening to take them to consumer court, even that did not have any impact, and started ignoring their calls.
Then a few months ago, some lawyer from Delhi called and said, a case has been filed against you for non-payment of dues and it is coming up for hearing tomorrowi n the delhi high court, you can either clear pending dues of 5,250 or you can come to delhi from hyderabad. We never even received a notice!!! God knows what games were played by these crooks, finally we had no choice but to pay them 5250 again! as the only alternative was to go to delhi, spend 15000 on a flight ticket and pursue the entire matter, which was obviously not feasible as I am from hyderabad.
Now, after extracting payment twice for a service that was cancelled over three years ago, they have again started calling asking for payment, i have been giving the account details clearly stating that the payment has been done, every few days one guy calls saying his account does not reflect payment having been made. Now, even for the instrument after paying 222 as cancellation charges, I am being asked to pay pending dues!!!!!!
It looks like I will have to file a case against them, I would recommed that nonone ever deal with this third rate organization, the worst service ever, absolute cheats.
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