Reliance Communications — 3g not working | |||
i did an online recharge of Rs.1500/- for 3g pack valid for 90 days from rcom website. My bank a/c was debited and i also received the folowing message from reliance : Dear Customer, .your account has been recharged with Rs .01, Amount payable is Rs1500 Thank you.Reliance However in the next moment another message as follows: Dear Customer, your request could not be processed. Please try again later. We regret the inconvenience. Reliance. This recharge was done at 12.26A.M on 24th of March. I have called *333 and 198 several times and i can only get connected few times. I get vague responses. I have been using airtel 3g in the past. The settings in my mobile is perfect. It is a galaxy note gtn7000 model. 3g service is yet not active and the 2g service which is currently activated is just about ok. Kindly help. Ph no [protected] Date of online recharge :24.03.2013 Amount:rs 1500/- Was this information helpful? | |||
 4 Comments | |||
Comments
Reliance — service is not active
I have one reliance no,and no is [protected],my no is resume service from[protected],i had spoke with reliance customer care,they are said you have need submission document,i had submit document[protected] at Nehru Place the TELEPOINT Reliance outlet.but still my no is not active.pls help me. Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance — 3g service not running
i m really fed up with these delay processing of reliance, i just want to run internet from my 3g data card, which have prepaid 3g gsm, i had invested around 4000 RS and so much of my precious time to find it, it such a tuff question that your relience department can't answer ??3g gsm no: [protected],
most of coustomer care caller don't under stand 3 g service,
are reliance company in the state of just fooling people around with this 3g service ??
i feel now you had not left me any other option except to go legal in this matter,
Please help me if you can
KARAN GUPTA
[protected]
[protected]@gmail.com