[Resolved]  Reliance Communications — Reliance sim cards recharge not credited to my account

Hi,

I am vishwanath. I took a reliance gsm sim on 17/01/2009 at basaveshwarnagar, bangalore - karnataka. it got activated only on 21/01/2009 around 4 p.m.The number is [protected]. But the offer in which i took the sim(Cep or customer experience pack) states that " you need to recharge with 50 rs within 48 hrs of activation to avail 5 rs everyday till 3 months and at night 11-6 reliance to reliance free calls". When i contacted the retailer where i purchased the sim, he told me that he had recharged on 21/01/2009 with 50 rs to my number and even showed me the message which he had sent, but till now the amount has not been credited to my account. I even called up the customer care but got with a shabby response stating that there is a problem with their new network.

It looks so funny that it takes more than 2 days for reliance comp to credit 50 rs in my account whereas (Airtel Vodafone BSNL) others just happen in 2 seconds. Cheap tactics by them to cheat people.

The offer was (25 rs sim + 24 rs activation charges + 50 rs recharge for availing promotional offer, so totally 99 rs)

At the end it was me who was cheated of Rs 100 by reliance company. This looks like a big fraud to cheat INDIANS by so called INDIA's largest telephone service provider.There are 1000's of them like me who have been cheated by reliance telecom. Will proper action be taken by any regulatory agencies to stop a fraud which can cheat customers all in front of their eyes.

my alternative number [protected].

Its my sincere advice for all INDIANS not to go for RELIANCE TELECOMS services.

Thanking You,
Expecting some action against the untrustworthy RELIANCE COMPANY
Vishwanath.S