[Resolved] Reliance Communications — Online complaint

765 Reviews
 Sabeeha Adil
I had purchased a mobile from Reliance Communications(Sector-4, Vaishali Ghaziabad. Tel[protected] on 14th march'09 of Classic Mobiles company with RSN no RL0HSC[protected] with a warranty for one year. After two months it got problem with its speaker. When I contacted to same Reliance communication center I was told to go to the Classic Mobiles service center at Preet Vihar( New Delhi- Tel[protected] At Classic mobile center I was told that the date of warranty was already expired on feb'09 & the RelCom had sold you the out of warranty mobile to you and nothing can be done to it. Now I am facing much of loss without the moblie. Nobody is taking the responsibility of the fraud. I want the problem to be solved at the earliest. Request you to do the needful.
I can be contacted on other number- [protected].

Complaint marked as Resolved Feb 21, 2017
This complaint is put long back and has been resolved so pls remove this complaint.
Verified Support
Reliance Communications Customer Care's response, Jan 30, 2015
Dear Sabeeha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications
Complaint comments  764 Comments     Updated: Share0Tweet0


I have recharged my no. with 199 o[censored]nlimited calling, but it is not working properly, it only works for 2-3 hrs and the network gets busy when I call on any no., I complained many times about it, but my problem is still not solved.
Aslesha kadam's reply, Oct 9, 2017
same problem

Reliance Money — account validity has been made to 2 months instead of 1 year as promised.

I had opened a demat account with reliance money. I had paid Rs 750 for this account which was suppose to have a validity of 1year, but instead of that i have been given an account which has validity of only 2 months.This has happened to two other friends of mine who had opened the account at the same time.

R.S. Mobile Communication — Speaker problem

The Senior Manager (Customer Care)


Re:- Replacement of Nokia 5300 Batch no. [protected]

I have bought nokia 5300 from your dealer "R. S. Mobile communication" (277, Ambedkar Nagar, Rathi Mill Road, Bye Pass Ghaziabad 201009) on 1 may 2007 of Rs. 9400.
it has gone 5 month to used this mobile but now speaker of this mobile is not working properly.

Do as possible as soon

Thanking you,

Yours faithfully,

Reliance — news ,fun pack

i am reliance user but often it happens that the balance of my mobile has been reduced and on enquiry from customer care, The response is unsatisfactory, many time i register my complaints in nearby corporate office roorkee but no response from there.
there is a continuous messaging from the number-53131regarding NEWS AND FUN

kindly keep an vigilant eye on working of your services

the mobile numbers on which these messages are appering are[protected],[protected].
this problem is very much genuine
i need all varity of your products. so pls send me by email.
thanks and best jahankeer

Reliance Communications — Not received connection in more than 1 month


I have applied for internet connection from Reliance. I had given them cheque on 22nd Feb. The same was cleared by 26th Feb. But Still till 26th March, I had not received my internet connection.


Reliance Communication — We have Complain may times to shifting the Phone

no body is avialbale in relaice communication to listen us.
I am also facing the same kind of problem. I have also mailed the customer service for that. In reply they told that the same has been activated for 1 yr as promised but actually nothing happend. I want to escalate this matter to senior level but i don't have the escalation matrix. Can any one help...

Reliance Commununication Ltd, — Outgoing barred

I have 6 postpaid mobile connection of Reliance Mobile. Outgoing facility barred from my mobile on 5.7.2008 due to non-payment. I have paid the bills by cash on the same day at Reliance webworld. Outgoing facility will be started within 24 hours from the bill payment. It is not yet started till date i.e. on 27.7.2008. So I called customer care for the same. They told me to visit nearest Reliance webworld. Then I went to webworld and asked about the outgoing calls removal. They told me to pay current month bill. Since due date for the current month bill is not over, you can not stop the services like deactivate the services for outgoing & incoming calls. I asked them when my outgoing calls barring will be removed. They have committed again for next 24 hrs.
I had taken postpaid plan of Rs. 199/- per month(NJ SOHO 199) . In this plan I am getting Rs.150/- as free talk time & free CUG between my 6 mobile nos. Since I have not used outgoing calls & cug between my 6 postpaid connections, I want waiver on current month bill for my all postpaid connections.

My mobile nos. are given below :
[protected], [protected], [protected], [protected], [protected] & [protected].

Please look in to this matter.

Thanking you,

Dattaram Shantaram Mahadik
Mobile No. [protected].

Smart Cellular Service — Disconnection of outgoing services without any intimation and reason since last 2 months

Hello Sir,

I am a subscriber vof Smart GSM Services and I have got my prepaid connection about 2 years ago. Since last two months, all of my outgoing services have been suspended without any reason and prior intimation. When contacted, their response is just misguiding, non-fruitful and not more than a political promise.

Sir, kindly look in this matter as this is very important number for my business usages and it is next to impossible to talk to its customer care([protected], 58200) because you will always find these lines busy busy and busy.

Thanks and regards,
Vikas Kumar

Reliance indialedu pack — automatically activated

dear Sir,
in my reliance mobile and day a massage recd that you have successfuly activated Indialedu pack and Rs.30 deducted from my account. i tried many time to deactivate this service but still this is not deactivate. please advise what we will do.

Imran Khan

Reliance Communication Mobile telephone — Non response to my complaint

1.I hav been receiving nuisence SMS since 11-09-08.I registered for Do Not Disturb fecility on 11-09-08. ref [protected]The service provider informed that the services will be effactive after 45 days.
2.On 30-10-08 I lodged a formal complaint since SMS continued to come, ref no 79087152.&thereafter regularly write to service provider giving all the details like-origin of SMS[no 57474000XXXX.b] time of reciving the callc] date
d]referance subject like MESICOIN, Naukri, com, Moneycontrol .com etc
4 After numerous e mails from my side it was CONFIRMED that action has been taken &No SMS will be received by meon 13/11/08.
5 SMS continues till date &fresh complaint has been generatedby the service provider no 80525949&everyday I get a maileveryday that within 15 days complaint will be solvedfrom 17-11-08by deducting one day from the date of origin.SMS continues,
All my mails have been copied to nodal office maharashtra which is returned, Second copy to Apellatte Authority -but they too are non responsive.
Nodal Officer is NEVER available on telepho no[protected]or is reachable on E mail since mail is returned.
I do Not See how this organisation has no system of Customer Complaint Resolution process.
Ther franchise on Linking Road Bandra Mumbai does not contribute in anyway&asked me to get in touch with non existent Nodal Officer Vinit Sharma

reliance cell — offer validity

I had taken the scheme of Rs.496 in wich all R 2 R calls wer free all over India. I ws told dat it wil b valid as long as i gt it rechargd every mnth without fail...but now i m being told dat it is nt valid from next mnth...I took it in Manipal bt now Lucknow people are not givng it...Please help in clearing this...
do reply soon...

Reliance Communications — not getting Rs.10 according to the company scheme

I bought a Reliance GSM connection whose phone no. is [protected] from the nearest dealer for Rs.55 (Rs. 25 for connection and Rs. 30 for recharge). According to dealer/company, they promise me to give Rs.10 everyday for calling for the first 90 days and with a 6 months validity but the company didn't give me Rs.10 and everytime when I ask from the Reliance customer care service they make a different statements. When I ask from Reliance WebWorld Sec. 35-C, Chandigarh on dt. 19/01/2009 they didn't reply me and using an abbusive language and saying we can't help u. When I call customer care on dt. 20/01/2009 at 10:36 AM standing infront of Reliance WebWorld Sec.- 35 and they say for Recharge for Rs. 50 to activate that scheme and at the same time I will Recharge my phone of Rs. 50 but then also the scheme is not activated.
I am tired by calling customer care and going to Reliance WebWorld. So please help me out from this trouble.
# 207, Sector - 44 - A, Chandigarh

Reliance — handset dead since the day i bought it..no sign of exchange

this is reagrding a classic handset which i bought from sangeetha vijayanagar bangalore for rs 899/- iinclusive of lifetime offer. the handset never woirked even for 3 days properly.i had to go to the customer service center 3 times again and agin to get it reaparied stilll it doesnt work. after almost 6 months i got a doa certificate. on giving this the store tells that they dont have a handset of the same type and i will have to pay sumting extra and buy another handset. i am no more interested in going ahead with reliance agin ...please help me regarding this at [protected]@gmail.com,

(Mr. Ram) Reliance Communications — escaped without notice

Dear All,

To my knowledge all these rim people are frauds, they disappear without giving any notice to retailer like me about any change in Distributor and even they will not return any balance of stock or money they have taken for stock. can any one solve my pblm


Reliance Communication — My SMS not sent

maine apne relience mobile no. [protected] par 5th feb ko Rs 49 ka sms boucher flexi karbaya tha jisme mujhe 1000 sms sent karne the.mujhe apne friends ko 14th feb. ko wish karna tha lekin mere sms sent nahi hue, custemer care ph. karne par bataya aaj sms karne par charges lagenge iske liye alag se balance dalwao, jabki sms boucher kharidte samay aisi kisi bhi baat se inkaar kiya tha. aur nahi koi suchna is sambandh main pumplet ya news paper ke madhyam se di gayee thi, sir mujhe is se bahut manseek peedha hue hai kya is sambandh mai consumer forum meri madad kar sakta hai

Reliance — Reliance Communications

to de-activate INDIALEDU PACK
It has been few days & I am not getting the right solution about how to de-activate the INDIALEDU PACK. When I call on the number[protected]which appears with the renewal msg) it is not there in the menu list and on calling to Customer care certain excuses are made by them. I do not understand this pack and how to unsubscribe this. This is eating my balance every month
my bill (mo.[protected](usbdata) ) plz argantiye
may bill infarmation send

thenk u
jamil lakhani

Reliance Telecommunication — Not Receiving Refund Since two Years

CASE NO 43028354

MY CONTACT NO [protected] :
I had purchased land line phone from Reliance with 600 Rs monthly rental and some deposit of 2200 Rs in Pune ( Bharat Jyoti, Bibwewadi, Pune). I used that for around six-eight months and after that because of my job transfer, I moved from Pune To mu Home Town Surat, Gujarat. Now As that phone is no longer required, I return that phone to Reliance's Parle-Point Webworld, at Surat. We do have receipt/acknowledgment for instrument submission. But After there is no any sign of DEPOSIT RETURN from RELIANCE despite of several telephonic as well as personal conversation/requests to that "web world" as well as reliance customer support.


Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    Reliance Communications - Online complaint