Comments
As I am a regular customer of Reliance Mobile Services(gsm) for more than 5 years but for the last sum weeks I am badly upset with the services of yours by way o[censored]nilateral deductions without any notice. Such a coercive action by your goodselves has pained me a great deal.
now can you please tell me the wat is the problem????
on 27 apr, i called customer care, and after the discussion ur executive told me that ur amt will be refunded within 48 hours, but that doesn't happen.That time he gave me a complaint no.bearing no.[protected] dated 27 apr, 2011.
And now today after two days when i called your customer care no 198, she told me that your complaint has been processed and closed, but ur amt cannot be refunded.wat is this? why there is so many discrimination in ur executives saying.? One more thing she has added that sum another plans are activated on my no. which i never activated, then tell me how they are activated and bal is deducted from my a/c.
In view of the above, you are requested to make amends and arrange for requisite redressal of this complaint by way of suitable refunds. Else, I shall be constrained to seek redressal and compensation through legal means available as per the law of the land.
kindly solve this problem and refund the deducted amt in my accont at the earliest .and due to regard your service is very bad and my first step will be to change this sim.please solve this problem.
waiting for the positive and quick reply.
regards
savita singh
now can you please tell me the wat is the problem????
on 27 apr, i called customer care, and after the discussion ur executive told me that ur amt will be refunded within 48 hours, but that doesn't happen.That time he gave me a complaint no.bearing no.[protected] dated 27 apr, 2011.
And now today after two days when i called your customer care no 198, she told me that your complaint has been processed and closed, but ur amt cannot be refunded.wat is this? why there is so many discrimination in ur executives saying.? One more thing she has added that sum another plans are activated on my no. which i never activated, then tell me how they are activated and bal is deducted from my a/c.
In view of the above, you are requested to make amends and arrange for requisite redressal of this complaint by way of suitable refunds. Else, I shall be constrained to seek redressal and compensation through legal means available as per the law of the land.
kindly solve this problem and refund the deducted amt in my accont at the earliest .and due to regard your service is very bad and my first step will be to change this sim.please solve this problem.
waiting for the positive and quick reply.
regards
savita singh
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Chetan
[protected]