[Resolved] Reliance Communications — Post paid connection | |||
HI On Nov 29th I applied for New post paid connection in Reliance website. Some Customer care person called me and he describe about the plan he send one representative to collect deposit amount and deliver sim card. The representative called me on nov 30th 2012 and handover new Reliance SIM Card number is 8991101XXXXXXXXX and collected Rs 1000 (Deposit + Sim card charge). I ask him about the mobile number he said after activation only we can get the mobile number.He said duration of activations is 48 hrs. I waited for more than a week and contacted reliance customer care they said that without mobile number we cannot able to do anything. I ask them whether you provide mobile number for post paid connection before activation they said they wont provide 10digit mobile number before activation.Customer care representative asked me to go Reliance outlet. In outlet also they telling the same story. I paid 1000 Rs and still my mobile connection is not active. Its says sim card registration failed. I'm very much frustrated. Dont know what to do. Any one please help me what should I need to do? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Reliance Mobile — Non activation of Postpaid connection
Dear Freinds,I have purchased postpaid connection for my cell having no [protected] but past 8 days they have not activated my connection I stay very near to their main h.o. still they do not provde therir service to their customers I wonder how they manage their service, .now i been fooled Plz do not take their [censored]iest service
sir
I buy new connection on friday and my old no. is [protected] i change that no. in to [protected] in this regard i rec. no. change sms from u . but my no. is not activate till date and on my no. all incoming and outgoing are closed so plz as early as pssible plz start m no.
Thankx
Lokesh gupta
[protected]
I buy new connection on friday and my old no. is [protected] i change that no. in to [protected] in this regard i rec. no. change sms from u . but my no. is not activate till date and on my no. all incoming and outgoing are closed so plz as early as pssible plz start m no.
Thankx
Lokesh gupta
[protected]
Unactivated Cell No.[protected] .Dear sir / Madam,
This was regarding the poor service that u provide through relinceWebworld gr. noida, It almost 2 day that i have not activated my new no.[protected] thanks for ur bad service & all depends on god for starting this service
not thanking u
gajendra singh thakur
This was regarding the poor service that u provide through relinceWebworld gr. noida, It almost 2 day that i have not activated my new no.[protected] thanks for ur bad service & all depends on god for starting this service
not thanking u
gajendra singh thakur
sir
I buy new connection on friday and my old no. is[protected]. i change that no. in to [protected] in this regard i rec. no. change sms from u . but my no. is not activate till date and on my no. all incoming and outgoing are closed so plz as early as pssible plz start m no.
Thankx
gajendra singh thakur
[protected]
I buy new connection on friday and my old no. is[protected]. i change that no. in to [protected] in this regard i rec. no. change sms from u . but my no. is not activate till date and on my no. all incoming and outgoing are closed so plz as early as pssible plz start m no.
Thankx
gajendra singh thakur
[protected]
Reliance Communication / Post Paid mobile Connection — Non activation of Connection after payment
I have taken a reliance post paid(simple 99) connection from reliance mobile store ,acharyanikethan,mayurvihar phase-1 on 28/10/09 for availing roaming call charges of 50p/min for going to Kolkata.i have paid Rs.520 through my debt card (Rs 250 for connection +Rs 250 as advance)and I was told that the connection will be activated in 2days.However after 2days it was activated ,but i was able to make calls to only reliance mobiles.So i contacted reliance mobile store and made my complaint.But it was of no use ,but the bill was sending to my house for two months.Then on 2/01/2010 after coming back to delhi i have directly gone to the shop for enquiring about this, then i was told that the connection has been terminated due to non-usage of the phone.It was clear that the phone was active only one day and it was only to other reliance moble only.Then how can they terminate my connection? Then i have asked for refund of Rs250 i have given as advance and it has been sraight away rejected by the store telling that if the connection is terminated there will be no refund can be done.So i required justice for this Dear Customer,
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.
Regards,
RCOMcare
Dear sir
I am interested to purchase a new post paid connection that’s why i am visit reliance website online dt 17.06.2013 . i am received a call dt 18.06.2013 from connectindia digital pvt ltd Address : A-36 sector 64, noida 201307 ( u.p.) ph no :[protected] Mr Rahul called me regarding post paid connection I want a mobile No. [protected] he said Number is available. he will provide same no. . that i have deposited 250 rs by cash & 250 rs bye online total : 500 rs . ( cash receipt no : 37206, & online reference Number is :5731136) mr. Rajneesh pick the documents ( mob no is [protected]) & mr. kapil said no is available ( mob no : [protected]) but still dt : 22.06.2013 he said not available this number . he said i will choose other number . I am facing a problem . so i have complaint a your customer care complaint no.[protected] talked with ms swati she said resolve this problem after 5 working days . Please suggest what i do ?
Temporarily i will start other no. please resolve this problem.
Regards
Geeta
Mob no : [protected]
Delhi
I am interested to purchase a new post paid connection that’s why i am visit reliance website online dt 17.06.2013 . i am received a call dt 18.06.2013 from connectindia digital pvt ltd Address : A-36 sector 64, noida 201307 ( u.p.) ph no :[protected] Mr Rahul called me regarding post paid connection I want a mobile No. [protected] he said Number is available. he will provide same no. . that i have deposited 250 rs by cash & 250 rs bye online total : 500 rs . ( cash receipt no : 37206, & online reference Number is :5731136) mr. Rajneesh pick the documents ( mob no is [protected]) & mr. kapil said no is available ( mob no : [protected]) but still dt : 22.06.2013 he said not available this number . he said i will choose other number . I am facing a problem . so i have complaint a your customer care complaint no.[protected] talked with ms swati she said resolve this problem after 5 working days . Please suggest what i do ?
Temporarily i will start other no. please resolve this problem.
Regards
Geeta
Mob no : [protected]
Delhi
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Reliance Mobile — Unactivation of Cell No.9320305600
Dear sir / Madam,This was regarding the poor service that u provide through Vashi Webworld, It almost 8 to 9 day that i have not activated my new no.[protected] thanks for ur bad service & all depends on god for starting this service
not thanking u
Sumeet Bobhate