Reliance Communications — REFUND OF DEDUCTION OF RS. 30 WITHOUT MY REQUEST OR APPROVAL FOR VALUE ADDED SERVICES

DEAR SIR/MADAM
I AM USING RELIANCE GSM SERVICES FOR A LONG TIME. TODAY THEY DEDUCTED A BALANCE OF RS. 30 FROM MY ACCOUNT BALANCE FOR FRAUD VALUE ADDED SERVICES, EVEN WITHOUT MY REQUEST FOR THOSE SERVICES . WITHOUT MY REQUEST, APPROVAL AND AUTHORISATION THEY DID THIS TASK AND WHEN I TRIED TO COMPLAIN ON 198, THE NUMBER WAS UNREACABLE AND THIS FACILITY WAS NOT AVAILABLE OR YOU CAN SAY IT WAS DENIED ON MY NUMBER.
I AM SUFFERING FROM PHASE OF TREMENDOUS TENSION AND EVEN I AM THINKING OF CHANGING MY MOBILE SERVICE PROVIDER(MNP) IF THEY DO NOT DO JUSTICE TO ME.
MY MOBILE NUMBER IS [protected].
PLEASE REFER TO MY PROBLEM AND SOLVE IT AS SOOON AS POSSIBLE.
THANKING YOU
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Reliance GSM — refund my 30 rupees

sir,
my mobile no is [protected].reliance company has been been deducted 30 rupees from my balance at the name of crbt service.this service has been activated automatically by reliance company.i didn't active this service.so please refund my money.please help me
"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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