[Resolved]  Reliance Data Card — Connection terminated after payment entered in wrong account

I have Reliance Data Card Tel no [protected] Billing account no [protected]. Billing period 8/8/08 to 7/9/08 against this I had made a payment to their collection agency Pooja Enterprises(Frenchise code M[protected], Commercial complex, Savita Vihar of Rs. 826/- by chequ no 313976 of Punjab national Bank, Vivek Vihar, which was cleared from my bank on 4/10/08 and the payment proof that is my bank statement I have furnished to them inspite of that they have disconnected my connection saying that the money wornly credited to another account. Later I had visited their franchise with payment proof but nothing done till dand and everytime they say it will take a week to rectify the mistake. If you call to thier customer sevice centre they say visit to one of their centre. Like a shuttle coke they are shunting the clint becasue there is nothing to loose for them. I want your help to resolve the problem and they shoud give me rebate for the charges for the current month as I have not used the connection due to their mistake.

In my opinion Reliance is only interested to increase their customer base and not for the better service.

Rastogi
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

Change of Address request given more than 5 Times in Mulund Gallery

I have Reliance Data Card Tel no [protected]. I had made a complain more than 5 times visiting at the gallery and have called more than 20 time on the *333 and on their contact numbers 32486383 / [protected] I was coordinating with Ms Laxmi and Ms Geeta Branch Head at Turbo telecom Mulund West
Dear Sir,

I have Reliance Data Card Tel no[protected]. and relationship no. [protected] I had made a complain more than 4 times and have called more than 15 time on call center but no responce
my complaint is extra amount added our bill of Rs. 172.80 bill date 07.06.09 to 06.07.09
If you call to thier customer sevice centre they say visit to one of their centre. Like a shuttle coke they are shunting the clint becasue there is nothing to loose for them. I want your help to resolve the problem and they shoud give me rebate for the charges for the current month as I have not used the connection due to their mistake.

Thanks & Regards

Ali

Reliance Data Card — bill after termination of connection

Dear sir,
My self ketan tomar, I had purchased a data card in march 2008 and used it for around 1 year after that I had shifted my office where reliance range is very poor so I decided to terminate my connection. In march 2009 I had given a written application at bapunagar, ahmedabad web world to terminate my connection there they told me that I will get a confirmation call in 3 to 4 days. I got a call from reliance communication they ask me why I want to terminate and I told them about the reason of bad signal at my new office. At that time they confirm my application and told me that your data card is terminated. After this I didn’t got any bill in may, june, and july. But in august at my home address I got a bill of rs500 I went to web world there they told me that this is by mistake so I came back. Now in sep I again got a bill of rs1000 including previous month bill of rs500 I immediately went to the naroda ,ahmedabad web world and there they told me that I have to pay 1000 rs again to terminate this data card.
So sir please take consideration of my problem as I can’t pay this 1000rs which I haven’t used. Sir you can see in the system that no bill is generated during 3 month and after that suddenly bill started generating.

Sir now I can’t pay any rupees so please terminate my this data card.
Awaiting your positive response as early as possible

Thanking you.

Ketan tomar
I am getting the error as "Connection Terminated" when I click Connect button.
But the Data Card is working no bill issue is there.
Just help me to solve this problem.
That datacard works on other machine.
Its usb Reliance netconnect datacard.

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