Reliance Communications Complaints & Reviews

SMART GSM SIM — HAVE NOT GET GPRS SETTINGS

Sir, My number is [protected]. I'am recharge my mobaile of RS-303. and get RS-1 talktime. which is occered in 2/04/2008. but i till have no recive any settings. i say this problem into castomar care many time but i can't. please solve this problem as soon as possible. thank you.

reliance smart gsm gprs — failed gprs

i recharged with 303 e recharge for gprs 60 days pack yesterday but serviceses not yet started on my phone, costumer care executive says it will start as soon as u recharge but i m getting pareshaan yet

Smart GSM service — problem in recieving internet settings

Sir please send me the settings for internet connection . I have already posted the comment . I would be obliged to you for your kind help to send me the settings for internet for which i had recharged with Rs 303 and send SMS to 55100 writing ALL . Already i have lost 36 hours .

Smart GSM service — problem in receiving setting for internet connection

Sir/Madam
My phone number is [protected] and I recharged with Rs 303 voucher on[protected] between 6 pm to 7 pm . TOday is[protected] . Almost 36 hrs have gone but I have yet not recieved my settings to access internet . I have called the customer about 20 times but they say they will send the settings within 15 minutes each time but yet i do not recieve the settings . I had also sent SMS to 55100 writing ALL but yet i did not recieve the settings . The customer care just ask for the IMEI number and say they will send the settings . The handset i use is NOKIA 3110 classic which is GPRS enabled .
Please Sir/Madam, kindly look after this problem and try sending me the settings so that i can access the internet . Already i have lost 36 hrs . I have used internet through SMART GSM earlier from my friends SIM and the settings come within 5 mins after recharge of Rs 303 and sending sms to 55100 writing ALL . So please look after the problem and kindly send me the settings .

reliance internet services — not sending settings for internet

i m the custmer of smart services.my mobile no is [protected] i recharged my mobile [nokiya 3500]from 303 rcv dated 11118.but till today i coun'dt get settings from ur side.i complaint ur custmer [protected] many time's but they coul'dnt give response to me.i also complainet local senior exucutive for this but they makening promise to me for solveing preblems last 3-4 day's.at least i complaint to u for solution.i request sir plz solve my problem & inform me as soon as poisible.

nokia 6070 — Sending message failure and GPRS not functioning

My GSM no is [protected] and my model is Nokia 6070.

I am getting problem in sending message.Sending message failure. Unable to send message.

GPRS though settings done already functioning now suddently not functioning.

i have nokia handset 3110c in which i want to start gprs through smart, but i my set is unable to receive gprs settings

I have a smart no.-[protected]. I had recharge my Mobile by 303. But smart company does not give me internet setting. I had send Msg to 55100 alot times but company doesnot give me setting. I had also contact to customer care but my problem was not solved. I manage a manual setting but opera mini and mobile massenger is not connecting to internet. Please solve my problem imidiatly.

I am a customer of Reliance Smart from Mumbai with mob no. [protected].i requested them to send me settings on 55100 but again & again i am getting message as handset configration not in data base. as Prompt thn i contacted customer care executives more thn 10-15 times but they also did'nt solve my problem
Please solve my problem immediately.

I am a reliance gsm user and thought I found gprs setting for reliance gsm through google still it cant connect to Internet. I strongly feel that even the customer care people don't know much about the gsm launch, because they explain go in the phone Internet browser and type the website and you will get connected how stupid of it. Anyways see guys reliance has just launched a service as a trail period cant expect more be happy with what you have RS 10 talk time & night free talk with poor connectivity.

i have nokia 7610 handset and i have also relaince gsm service and i want use gprs service in my mobile
but i cant get gprs settings from relaince

Hello sir, i m having a reliance gsm sim number i.e [protected](ludhiana)and nokia 6300 mobile and i was send msgs for activation of gprs/wap settings approx 10 times.and i have also done it by r menu option.but there is no response.when i send msg to 55100 then it show that ur handset information not present in database.pls solve my problem as soon as possible.I shall be very thankful to u.

Hello sir, i m having a reliance gsm sim number i.e [protected](lucknow)and LG C2500 mobile and i was send msgs for activation of gprs/wap settings approx 10 times.and i have also done it by r menu option.but there is no response.when i send msg to 55100 then it show that ur handset information not present in database.pls solve my problem as soon as possible.I shall be very thankful to u.

i am a reliance GSM user from M.P. Indore...and i want to share few techy things which gives us a lots of problems...

smart GPRS does not support socket connection...it can be checked by the fact that operamini connects by http link and not by socket type...
secondly slick software (in beta stage) used as online IM client for many protocols like yahoo MSN gtalk etc does not work as it also uses socket type. i tried it iwth airtel gprs and it worked smoothly in the same cell.

the network often drops to zero and remains like that for many hrs in many cities of M.P. at the same time and this has become a regular issue...

the speed of GPRS varies a lot from city to city...i have checked it for eg in Indore it is usually around 15KBps but in Ujjain or Dewas which r 60 and 35 Kms it is below 6KBps

please if some1 is listening then please do something about these issues...there r many more but i think these r of much more importance

i am a reliance GSM user from surat, i can connect to internet but every 1 minute conection is desconect, way so
plz help me.
this complaints solution send may email id : [protected]@yahoo.com

Can anybody please tell me settings of Reliance GSM GPRS settings for HTC P3452.
Please help me

they are not sending settings to my phone

i did to try more time for TO GET GPRS SETTINGS by r world in my mobile but can't, i asked customer care but not get that still now please send GPRS settings my mobile no is [protected]

Please tell me the no.by which i can activate my gprs on reliance gsm sim.please
please please please please please please please tell me on my e-mail i.d...

i did to try more time for TO GET GPRS SETTINGS by r world in my mobile but can't, i asked customer care but not get that still now please send GPRS settings my mobile no is [protected]

i cann't access the application which played gprs the message show that there was some problem

i want gprs on nokia 6070. i try many time and asked to customer care they send me settings but my phone no accept it, plz send gprs settings according to my cell nokia 6070. my noumber is [protected]

hi,
i m satish plz send me my call detail in my mail adress .my no is [protected].call detail in last 1 week.

my wap setting is also not coming.kindly send quickly

I am using Nokia 3110 c, my sim card is reliance gsm but gprs setting is not allowed my mobile because it is Nokia 3110 c.
This is totally wrong

i have motorolarazr v3i handset and i have also relaince gsm service and i want use gprs service in my mobile
but i cant get gprs settings from relaince

i am also use gsm but it have poor connectivity, i cant access gprs evev though i have 3230 cell, when i asked for gprs setting for custemer care no 1 help me, call center peoples always tak rudely wid us...

I have nokia 3500c and i'm using reliance gsm ([protected]) sim. I had requested for gprs settings many times but i didn't get it yet. kindly send me settings...

I am a user of Reliance GSM service. I sent GPRS, WAP and MMS settings request from my mobile(Nokia 2600 classic) 08-10 days ago but till now, the above settings are not provided to me. I contact reliance customer care, they told me that these settings are provided to me within 48 hours but again the problem is unsolved. And now they are just trying to confuse me by saying that contact on this number or that number and I am still helpless. Please help me.
My mobile no. is [protected]. Hope for the positive result.

DEAR
SIR

PLEASE I HAVE A GPRS SETTING. MY MOBILE NO;[protected].AND SIR MY MOBILE HANDSET NO;MX - 425

i want to gprs setting for nokia 6300.my no is [protected].pls send me setting

they are also not sending me the reliance smart gsm gprs setting.very poor support.

i am also use gsm but it have poor connectivity.My cell no.[protected]. I am using Apple i Phone, my sim card is reliance gsm but gprs setting is not allowed my mobile because it is Apple iphone.Please Provid me settings of Reliance GSM GPRS

Very bad service by relianc gsm
when i purcase the sim i apply for the wap setting. But there is no responce from them.
I call customer care they say the same thing again n again that setting will cum in 48 hrs.
But till today the setting havnt receive.
The worst service i m very disopointed..
What should i do.
Please some one help me.
Ok..
I will b vry thankful 2 you..
Byee

sir my mobile no. is [protected] ihave a problem to recieve setting on sony eriction k320i.the settings are not avialable in your database for this model BUT I can create settings manually.firstly activate my gprs service.yesterday i recharged my acount for 81 rupee.NOW do not send me settings i will create manually.you please ACTIVATE my gprs sevice.thanks [protected]

Activate my gprs service on [protected] please...please...
do not send me settings i know that you have no setting for sony eriction k320i
yesterday i recharged my acount of 81 rupees.
I will create manually these settings.

Thanks

u just configure gprs settings manualy


u first call the rcare and ask them to manuel setting

sonyerricson k320i — amount of charge for gprs

i could not understand ur browsing chrges.u have charged near about 80rupees for totally browse on 3 hours.so further it should be stop.what about gprs 20 rupees for 24 hours

Hello sir, i m having a reliance gsm sim number i.e [protected](jalpaiguri)and nokia 6300 mobile and i was send msgs for activation of gprs/wap settings approx 5 times.and i have also done it by r menu option.but there is no response.when i send msg to 55100 then it gives no response.pls solve my problem as soon as possible.I shall be very thankful to u.

please send me the manual setting for GPRS for my nokia 6300 model...
i'll be so thankfull to you...
my sim number is [protected]

dear sir/madam

i am not able to access internet as the gprs/wap is not activated on my Motorola A810 hand set. i've requested for the same many times to the customer care but no actions were taken in this regard. kindly send me the setting as soon as possible.

regards,
vikas manhas

Hello Sir,
I m having a reliance GSM Sim having number i.e [protected] (Mumbai) and nokia 6300 mobile and i was send msgs for activation of gprs/wap settings approx 20 times and i have also done it by r menu option but there is no response. When i sent msg to 55100 then it shows that ur handset information not present in database. Plz solve my problem as soon as possible.I shall be very thankful to u.

Regards,

Brijesh S Kushwaha

i have nokia 2600 C and i also have reliance gsm sim i have r world gprs setting allready but when i brwose the home page thate url is http://wap.rworld.co.in the poblem is consist seen as not allowed and then snon as link not available my no.is [protected]

i have sent many of sms to smart. according to custemer care that is typed ALL to 55100..
but still i m unable to receive required settings for internet ..so please sent it to me on mobile number
[protected] (nokia 5130).. i m looking forward for ur positive response ...thanks..

sony erricson k530i — pertaining to gprs activation

sir
my self is avinash bhardwaj, i am your prepaid costomer since two years .I had recharged my mobile by an amount 39 rupees in order to active the gprs.but up till now i could not surf on my hand -set.I had also call for several times at costomer care but no responsible result have been come.

dear sir

i am sending so many req. for gprs bt i have not recived any setting
i

mo.no [protected], Lg Kg 195, not able 2 use gprs since last 2 months steeting is ok error mesg is connectin failed or Error in connection

plz send the gprs settings on [protected]

my mobile no [protected] handset nokia 3600 slide pls send gprs, wap settings

i m user of rim gsm n i used china handset
n wont stat gprs so plz suggest me hw 2access gprs

I have nokia 5130c2c and i'm using reliance gsm ([protected]) sim. I had requested for gprs settings many on[protected] to 15-06-09 times but i didn't get it yet.i am also given a complant in customercare but can't get setting. kindly send me settings

I m not satishfied with network of GSM..

and not getting good response from custumar care.. before 13th june 2009. i have activate for gprs. but it didn't working error coming like DNS error 503 and Orgin error 500 then unneceserry my amount rs 17 also debited on 14th june 2009 i told customer care. but i didn't receive any good response from customer care side.

I want the details of why they are debited for rs 17 in my account

Why that gprs is not work

whenever the customer care service didn't give the response correctly. So wat can i do for this escalation. Pls help me and do the needful

PLS TAKE CARE OF OUR CUSTOMER CARE SERVICE.

past three months i m calling reliance gsm for internet sone they hav not sended me yet my num is [protected]

my mobile is sagem my214x i am getting data coonection failed during the connecting the gprs. I have done the manual setting but there is above problem plz help me.

I called customer care about 10 times for GPRS settings, they say it is not available for Nokia n958gb. can any one send the settings for Reliance GPRS to [protected]

I weant to gprs settings nokia 3230 reliance smart.my mobile no, [protected]

Main nokia3500c use krta hun. Maine 39 ka e-recharge karwaya. Maine 15-20
baar gprs settings k liye sms kiya pr settings nahi aaya. Packet data connection not available v batata hai. Plz help me to solve my problem.

i cant access my gprs setting

i had send so many request but not recived setting on my sony ericsson k530i.
when i called customer care they says that there can be no settingns on my k530i.
plzzz help me my cell no is [protected]

I did to try more time for TO GET GPRS SETTINGS by r world in my mobile but can't, i asked customer care but not get that still now please send GPRS settings my mobile no is [protected]

mo.no [protected], Lg Kg 195, not able 2 use gprs since last 1 months steeting is ok error mesg is connectin failed or Error in connection. plz give me reliance gsm modem settings extra initialzation commands for p.c.

i am a customer of reliance from west bengal. i have recently purchased Samsung star and have sent messages to 55100 for internet settings.but it says 'your handset doesn't support the settings'. i called up customer care but they are of no use not knowing that whether the handset is supportive in there system or not. can some one please help

i've been very unhappy with reliance GPRS for a very very long time now...i've done some research and found out about this new operator Tata Docomo...guys its got some pretty awesome rates and plans...1paisa/kb for GPRS and 1pasia/sec call anywhere in india..also 100 free sms each day...this is awesome...guys do check out the site (oh and play the games and watch the tv ad's if yur really bored!!)..(http://tatadocomo.com/connect.aspx)

i am also a reliance user nd i want to access my pc with my handset. but i dont have reliance gprs setting. i am using nokia3110 classic. when i told custemer care dat plz send me gprs setting no one send me setting...

hey! bro try this..
first of alll,
i[censored] have gprs settings in ur mobile,
then go to mobile menu
>settings
>internet settings or connection or configuration settings

>then go to personal configuration settings
>then select web and edit it
>then put on account name: smartnet

write as same as i hav written

>user name:
>password:


>use preferd acccess point : yes

nd go to access point settings:
there it will show account name: internet
change it with Smarnet
and save the settings...
it works100% on my nokia 5130 express music ...
enjoy!
.any problems in hacking or internet plz email me on [protected]@yahoo.co.in

i want to use the gprs of reliance, and i have also setting but the option of rworld doesnot comes on my nokia2600 classic on the screen.custmer care doesnot solve my problem

i never get gprs setting on my motorola motorazr v3i

what am i do?????????

nokia handset 2626 in which i want to start gprs tt, but is unable to receive gprs settings

I do'nt like GSM service for reliance and i want to use gprs for my nokia 6300 but whenever i send the message on 55100 and give response that ur handset information is not in database this is totally wrong

YOU CHEAT ME

i m a smrat prepaid consumer with msidn [protected], i have recived rworld setting and saved it with rwap as default but i cannot access rworld i have done several complaints but i didnt got any respond

I Have Sony Ericsson w200i with Reliance Smart - mp & cg, I Am not recieved (smartnet) gprs setting, pls provide the sony ericsson w200i suported gprs setting. thanks

I Have Sony Ericsson w200i with Reliance Smart no [protected] - mp & cg, I Am not recieved (smartnet) gprs setting, pls provide the sony ericsson w200i suported gprs setting. thanks

ir my mobile no. is [protected] ihave a problem to recieve setting on sony eriction w200i.the settings are not avialable in your database for this model BUT I can create settings manually.firstly activate my gprs service.yesterday i recharged my acount for 81 rupee.NOW do not send me settings i will create manually.you please ACTIVATE my gprs sevice.thanks [protected]

hello my name is sourish sharma my no is [protected].I am having a htc p3400i hand setIt has a very poor network in the city..and I am complaining from 2 weeks for not sending me the gprs settings.in response i receive a message that ur handset doesnot support the setting please connect custmer care icall custmer care but i receive no solution of my problem

heloo sir / madem plzzzzzzzzzzzzzzzzzzzzzz send me internet setting .i have time send ALL to 55100 phir bhi setting nahi aa rahi hai nokia 5130

sir aap sab ki problem dekh hi rahe hain na ek hi problem hai internet setting . i have many chance send meesege in ALL to 55100 my mo no.[protected] plz send me gprs setting

Hi i m naresh frm gwalior i have smart no. I have nokia 3110c i had smart gprs setting but after update my phon it was delet but this time i m sending sms in 55100 again n again but thay r not sendinding me setting thay r saying ur handset dose not support settio. Frds pls solve my pro.

not sending internet settings(GPRS)
I am a customer of Reliance Smart from ahmedabad with mob no. [protected]. requested them to send me settings on but again & again i am getting message failed as Prompt thn i contact customer care executives more thn 10-15 times but they also did'nt solve my problem
Please solve my problem immediately.
I called customer care about 10 times for GPRS settings, they say it is not available for Nokia 6600gb. can any one send the settings for Reliance GPRS to [protected]did to try more time for TO GET GPRS SETTINGS by r world in my mobile but can't, i asked customer care but not get that still now please send GPRS settings my mobile no is [protected]

I have a smart no.-[protected]. I had recharge my Mobile by 81. But smart company does not give me internet setting. I had send Msg to 55100 alot times but company doesnot give me setting. I had also contact to customer care but my problem was not solved. I manage a manual setting but opera mini and mobile massenger is not connecting to internet. Please solve my problem imidiatly

I have not get my gprs setting M.no [protected]

GPRS KE MAMLE ME SABSE GHTIYA AGAR KOI HAI TO WO HAI SMART. SETTINGS KE LIYE REQUEST KIYE HUYE AAJ MUJHE 1 MONTH HO GAYA PAR ROJ CUSTOMER CARE SE YAHI RESPONCE MILTA HAI KI WAIT FOR 24 HOURS WE WILL SOLVE UR PROBLEM. SO I[censored] WANT TO PURSHASE A SMART CONNECTION FOR GPRS PLEASE DON'T BUY THAT. CHOOSE AIRTEL, B.S.N.L., VODAFONE, AIRCEL OR ANY OTHER BUT NOT THE RELIANCE.

HI,

I was using GPRS with my GSM relaince no - [protected] but yesterday when i recharged my mobile to surf they told me that my balance was -500Rs. which was corrected in their system and was promised to refund. But til now the money is not refunded and not even GPRS is working.

please i am in big trouble and need net urgently.

i have a fly sx200 handset with gsm rim sim 4 which i need gprs setting
please send as soon as posible
MY NO : [protected]
THANKING YOU



PLEASE SEND G P R S SETTING

i m from indore.my cell no is [protected] & i m using this no from lasr 5 years without any issues except for network i have also used GPRS services on my mobile.
i was a satisfied customer.

but not it has been 10 days to me to talk customer care visit webword many times because i want to use internet in my laptop through my mobile but i m unable get the required settings i m using moto roker e6 phone.
i have given many complaints and received many cals from bombay office and other mobille no from reliance but still problem is unsolved.

pls solve the problem.
my mail id is
[protected]@gmail.com

sir,
this is nripendra mohan singh and my no is [protected] which i have bought just few days before.
i have allready submitted my all documents and the other formalities to own the no. but after arround 10 days
my services to this no. r barred and when i try to contact with the customer care for assistance then intialy they
were not sure themself whats the problem ? they told me do alter some settings on my no and then they told me
your documents are nor submitted an then they told me your varification is -ve. and all that. but no body was sure.
each time they told me a new things when i ask to speak to the senior executives they told me that we can't transfer ur call.
specialy the behaviour of the executives was so rude that i can't tollerate in myself.
is it the reliace policy to make bussiness by insulting the customer.
your executives have no time to listen the problem then what they r doing as cce ?

let me clear you few things now and also my problem:-
i have submitted my all documents and as your network of gsm is unavailable inside my flat, i have to g to balcony to make a call.
so generaly i avoid this riliance no to use so how would i get your confermation call whenthere is no network ?
and if you don't get meon this no for vrfication then what for i have submitted m alternate no along with my documents ?
you should make a call on that no. for any kind of varification. thats very siple.
now as your executives were unableto clarify the reason they tod me to visit webworld, , , boss they can tell me the adds. o[censored]r webworld
but they don't have time and i would like to say they were too busy to insult me rather than solving my problem.


Nripendra mohan singh
G-303 parsavnath prestige
sec. 93A noida
alt. no. [protected]

need GPRS Wap settings for I phone sent so many messages but no vain result
Nil my no is [protected]

i am rcom gsm consumer from launching of gsm my no [protected] and i have not use gprs and my handset htc hd so pls solve my problem

i"ve been using sony erricson k530i with smart GSM connection., i called so many times to customer care for settings, and they did tried to send me the settings via SMS.but it was not in a format to save.
so can you please send the manual GPRS settings for sony erricson k530i.

I am a user of Reliance GSM service. I sent GPRS, WAP and MMS settings request from my mobile(Nokia 2600 classic) from very earlier but till now, the above settings are not provided to me. I contact reliance customer care, but they does not help me and they try to confuse by other means and I am still helpless. Please help me.My mobile no. [protected]

I am a user of Reliance GSM service. I sent GPRS, WAP and MMS settings request from my mobile(Nokia 2600 classic) 08-10 days ago but till now, the above settings are not provided to me. I contact reliance customer care, they told me that these settings are provided to me within 48 hours but again the problem is unsolved. And now they are just trying to confuse me by saying that contact on this number or that number and I am still helpless. Please help me.
My mobile no. is [protected]. Hope for the positive result.

I have taken Prepaid GSM Reliance mobile card and phone no is [protected].
My handset is 'Asus P527'
Please send me GPRS, WAP & MMS settings

dear sir

i am sending so many req. for gprs bt i have not recived any setting
my mo. [protected]

Am unable to get the WAP settings for an IPHONE 3G on Reliance GSM sim. Can someone please help.

need GPRS Wap settings for I phone sent so many messages but no vain result
Nil my no is [protected]

nokia handset 2626 in which i want to start gprs tt, but is unable to receive GPRS settings my no [protected]

last night i try many times for many times but gprs seeting is not coming ialso contact customer care and i send sms many times (all) at 55100 but not found gprs seeting in my mobile kg 195 pls give me trick for finding gprs seeting on my e mail address.

i didn't get rworld wap settings. i already send a message for that but till mow i didn't get settings and i told to customer cere, they are also not responded. i shame on your service.please send me rworld wap settings.my number is [protected], my phone model is W705, (SONYERICSSON)

Hello sir, i m having a reliance gsm sim number i.e [protected](DELHI)and NOKIA 5130 mobile and i was send msgs for activation of gprs/wap settings approx 10 times.and i have also done it by r menu option.but there is no response.when i send msg to 55100 then it show that ur handset information not present in database.pls solve my problem as soon as possible.I shall be very thankful to u.

ab tu ghar jaaaaaaaaaaaaa
ha ha ha ha ha ha
chu**a

my no [protected] and recharge 303rs. i not recive gprs setting
reliance is bad service internet

i m having nokia 5130 xpress music, i did not get the gprs setting from reliance.i hav send so many msg but no reply

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Smart — about recharging

Sir,
I was recharge a Rs.25/- Smart voucher on 23.10.08 evening but I did'nt get the free second balance worth 125 sec my Mobile No is [protected].

Reliance Smart — recharge confirmation

sir
today my internet recharge rs 303 confermation mesage not send by your organisation . last day I am call costumer care for ask internet recharge ballance days he is not confermed me.

kindly send the bills with details at my house

Dear, I want to say only 1 thing, , when a kid cry, , then his mom comes to know that he is hungry...in the same way that device is been used by u and the only profit which rel wikll have is the amount paid by u and that amnt Reliance have received, , , , , , , , , , , , so they are enjoying and u are crying, , , lol

pc net connect

MERA NO. [protected] HAI JO RELIANCE GSM SERVICE KA HAI JIS PER BATAAYA GAYA THA KI 50 RS KE FRC PER PERTIDIN 5 RUP & R-R 1P/M NIGHT CALLING(11PM TO 6AM)
HOGI LEKIN AISA NAHI HUA CUSTOMER CARE NAHI LAGTA HAI

Dear Sir,

This is Akash Srivastava your costomer.

my reliance no. is [protected]. i purchases dated 07.04.2009 from reliance shop indirapuram ghaziabad. but i not getting any services as per reliance comittment scheme like daily rs 5/- ( GSM )
so requested to you kindly cheque revert my mobile no. & Scheme.


regards

Akash
[protected]

dear ... i use ur gsm sim but i hav problem in that... i submit my licene proof but u not be activated my sim..its ok... then once again i submit my father voter id... they u why not able to activate sim

I have applied for a new pre-paid connection from Reliance Communications on 13.12.08 in the local office at Hojai in Assam. I am an employee of Assam Govt. I have submitted copy of my PAN Card, Driving Licence, I/Card etc. in support of my proof of identity & address. They have delivered the SIM Card on 18.12.08 evening. But after a lapse of 8 days, I have not get the network connection till to-date on 26.12.08 (5.08 pm). Now, is it possible for me and other employees to believe in the service of your Reliance Company?

sir
I bought to a data card reliance online card no is [protected] this is named by gagan bhardwaj
this is activate on 18-02-09 at10.25 pm and suspended on 20-02-09 at 11.00am without region i call to custmercare no response i call to folwoing no [protected], 627, 628, 635, 633, [protected], [protected] but no responce i call to nodal officer no [protected] but no response

my all document id proof is original my adderesh is permanent in delhi this is my harassment by Rel com
without region You are requested to take the necessary action This modem is not working from the same day.


gagan bhardwas
p.n [protected]

dear sir/madam,

i have s808 spice handset i want gprs settings for this set plz
and i want know what it work on pc.
plz send me details

rgds

plz send gprs/wap/mms setting of LG C2500, my smart gsm no. [protected]

Hi,
I recharged my account with Rs.39 for internet service on my Smart Gsm card.I have got a sgh x660 which is GPRS enabled.I smsed ALL to 55100 thrice for the settings as told by the customer care.both the times the sms delivery failed and even then Rs 5 was deducted from my balance twice.Also i haven't received the setting as yet and am not able to connect to internet.they always boast of their services only before selling them to us.This is robbery as they are not giving us talktime in case of not getting settings or not being able to avail the service I paid for.
kindly see to it that how i and many more like me can come out of this suffering.
thanks & regards,
abhisek kumar jain

internet seting mobile and pc

RELIANCE SMART GSM SERVICE — Internet Not Working

From Somedays i can't access internet in my area but i used before then very well.
i complaint to customer care but they still did't solved the problem.

Mujhe reliance gsm phone se computer par internet chalana hai plz tricks batayen

sir mene[protected] ko a connection liya tha magar customer care par complant karne ke bad bhe mughe abhi takgprs setting nahi bheji hai nera no.[protected] he mera mobile model Nokia N73 hai plz help me.
Thanks

sir mene[protected] ko a connection liya tha magar 8 bar customer care par complant karne ke bad bhe mughe abhi takgprs setting nahi bheji hai nera no. [protected] he mera mobile model Nokia 2626 hai plz help me.
Thanks

i want my mobile call detail on my email id mb no is [protected]

please provide me gprs setting on my mobile number-[protected].

dear sir,
the network is not gud of mine cell as from others...sometimes msgs does nt send to any other numbers from my cell...plz do something sir...my phone number is [protected]...sometimes my call were dis-connected when somebody was calling me...network is very bad very bad...

regards
baljinder

mujhe nokia 2626 per relience gsm ka gprs chalana hai kripya trik btaye

i like internet but mujhe internet setting nahi mil rahi hai mene mene 25 bar custmercare cal kiya hai my mo no.[protected]

I am use 81 plan speed of surfing is 0.4 to 0.6kb im not satisfide.

Ya its not working properly.

I am use 81 plan speed is so slow
how to use fast

Respected Sir,
I recharged my account with Rs.29 for internet service on my Smart Gsm card.I have got a sgh x660 which is GPRS enabled.I smsed ALL to 55100 thrice for the settings as told by the customer care.both the times the sms delivery failed and even then Rs 5 was deducted from my balance twice.Also i haven't received the setting as yet and am not able to connect to internet.they always boast of their services only before selling them to us.This is robbery as they are not giving us talktime in case of not getting settings or not being able to avail the service I paid for.
kindly see to it that how i and many more like me can come out of this suffering.
thanks & regards,
Anil Kumar

Hi

I am getting not less that 10 calls and 6 SMS per day from Reliance end reagrding there various offers.I would like to compaint against this as they are disturbing me a lot during the day.It is really sad that a company like reliance is not taking care of its user privacy and keeps on disturbing through IVRS calls.
Request you to kindly take some action on the same...mobile no. [protected]

Dear Sir,

I am very old user of reliance smart prepaid of No. [protected] .
in this connection i would like to inform you that Iwas recharged through easy recharge for Rs.500.00 on 27.11.2008 at 2.30 P.M. with my previous A/c Balance of Rs. 86.00 .I have also received Massage from Reliance that my A/c has been recharged by Rs. 445.00 talktime against voucher of Rs. 500.00 but I have not received any amount including my Prvious balance of Rs. 86.00 .In this connection I have contacted several time to Kolkata & Siliguri Reliance Customer Care. But I have not received any responce from both side. I am facing very problem as our whole Family at Mumbai. I am not able to contact them since last day .
please take this matter on priority basis.

Dear Sir,

I once again regret to inform you that after my several requests to customer care siliguri No.[protected] I am not getting any response .
I again bring your kind notice that on 27/11/2008 at 2.30 P.m. I recharged for Rs. 500.00 in my Phone No. [protected] through easy recharge and I have received SMS that my A/c has been recharge for Rs. 445.00 against Voucher of Rs. 500.00 but very sorry to inform you that inspite of several reminder to customer care Siliguri I have not get my Bal. of Rs. 445.00 & previous Balance of Rs. 86.00 till date.Siliguri Customer Service always say that there is a problem in there system .Please take the matter on priorirty basis

Thaks.
gautam

I have recharged my mobile of Rs= 165/-(top up card)as on 02/01/2009 but yet not recharged.When I asked to agent of reliance he told me that there is a mistake from reliance company.He said that within 24 hrs your recharge card will be active automatically, but today is 04/01/2009 my top up card is not recharged in my mobile.My top up card ser. no. is 65289754.Now could you please tell me how much time will take to activate this card.My mob. no. is [protected].

I always recharge my prepaid for Rs 496/= Scheme. But I've broke the same for one month. can I recharge the same again.

hi,

thank for recharge

Sir,
I am a customer of your communications past 3 years, and i thakful for you provided the good services to me in said period, however, i am very sorry to say that, on 6th July -09 EC recharged for Rs 125(STD), at immediately i received the message for successfuly recharged, but when i made a STD calls, it's informed me that, i have insufficient balance to make a call. I shocked, and i was put in a suituation that could not able to make a some importants calls to my client, thereafter, when i spoken with customer care, they denied that there was no such recharge on said date.

I hope you will be taken needful steps.

Sir,
I am a customer of your communications past 3 years, and i thakful for you provided the good services to me in said period, however, i am very sorry to say that, on 6th July -09 EC recharged for Rs 125(STD), at immediately i received the message for successfuly recharged, but when i made a STD calls, it's informed me that, i have insufficient balance to make a call. I shocked, and i was put in a suituation that could not able to make a some importants calls to my client, thereafter, when i spoken with customer care, they denied that there was no such recharge on said date.
Mobile No;[protected];
My complaint No is[protected].

I hope you will be taken needful steps.

Dear sir,
My name Suryakant Hanmantrao Sali.
I have Reliance prepaid CDMA my Cell No. [protected]
hardly Previous two days ago Dt.19/08/2009. I was recharge 35/- & also 100/- with my icicibank net banking service.
but yet i dont have any balance in my account
your costomer care would dont gaave me any responce
please send my recharging ballance in my account as soon as
thank you

Dear Reliance (CDMA) Div.,

I have rechargewith 165/- on getting the sms from RIM that I will be getting 375 mins. (std/ local) with the recharge and validity 30 days. but today on day 15, I am being greeted with the message that "You have insufficient balance " .

Calling repeatedly the Call center gives me the impression that "Either they don't know the 165/- option or simply taking me for a ride with the plea - "System is down now please call later" (obviously after hearing the type of recharge that I have incurred).

Please take kind note of this and offer a remedy immediately to avoid any further consequences that may arise out of this !

" Jago Grahak Jago "
Customer - [protected], [protected]

I have recharged today (02/02/09) with Rs 388/- but I got talk time for only Rs.347/-. But according to the Offer I have get paid to talk time for Rs.388/-. My no. is [protected]

I am a reliance prepaid life time costomer & my mobile no is [protected]..Sir actually i have rechared two time one time of 20 rupees & another time of 30 rupees...but i dint get my proper balance...now my acount is in mines of 14 rupees...what is this sir...i am requesting to the consern authorities. of reliance, that refund my balance...quickly...if i dint get my balance the i will give complains in news paper...plzz refund my balance quickly...actually i am the liker of reliance, but reliance has not given me proper service...



plzzzzzz refund my balance !!

TODAY I.E., 12/07/2009 FOR RS.388/- RECHARGED TO MY MOBILE NO.[protected] AT 2.30. BUT SO FAR I HAVE NOT RECEIVED THE CONFIRMATION THROUGH SMS REGARDING RECHARGE OF MY MOBILE.
PAYMENT ID [protected], PAYMENT STATUS : SUCCESS AND PAYMENT REMARKS IS 0501. PLEASE CHECK UP AT YOUR END AND RECHARGE FOR RS.388/- AND CONFIRM THE SAME.

The Reliance broadband have the poorest connection in the world. Customer Care will not hear to any of our problems. I have paid 500/- for new braodband connection. I didnt get the connection upto now. I made many calls to customer care in bangalore and also i have speaked to Escalation Managers and no use. They simply charge the money and will not give connection and responce. Those are Indian ****ers. Biggest [censored]S.

Yes what all you said is true here in Mumbai also. I think we all should make a big issue out of it. They really it up our money and we can not do anything.

we are using reliance landline phone no is [protected]
every time we not received bill when im call up *333 Mr.pankaj csr spoke to me very roodly he said that we cant launch complaint and disconnect the call

I am also using reliance broadnet.
initially it is ok, but nowadays it is giving more problem and whenever i am raising a complaint they are giving a complaint number, and i[censored] try check the status on next day, they will simply reply that the complaint is closed since it is resolved and then then will open a new request.
i spoke to too many times and spoke to all the floor supervisors, no use.

now i am fighting with them why they are charging me since there was a problem for more than 15 days.

i am looking for an alternate, whenever i got then definitely i will terminate reliance.

no i learned a story that none of the reliance customers will be satisfied by their service.

don't go for reliance. it is too waste and worst.

Hi

I'm also one of the sufferers with Reliance Broadband Service. May be for you this would be a lengthy story to read and you may feel its time waste. But let me tell you, once you read you'll know the complications you are going to face. Its really worth reading. And later... its your wish. And may be it may not really happen with many people, but yes, it happens...

In September 2008, I called up to one reliance representative and told him that I want to apply for internet connection. And the day I called them, by 8PM they were in my home. We have gone thru all the services and speed ranges. I opted for 75kbps as that was enough for me. But that time the amount what I have payed for them, 500/- Rs, they told me that its refundable and will be returned once the connection is terminated. And connection will be provided in 7days.

There was a urgent need for internet to me. Still minimum time I need to wait and I did. I waited for 7days. Then I called up to same representative and enquired about the status. He said he'll arrange within 1 day. Next day again I called up, again 2 more days... and days passed out like that from 7 to 20days... Finally, I spoke to him very loudly and asked him to return my money back. He gave me his branch officer number and asked me to contact. As it was my necessary, I agreed to that called him up. He gave his boss number and asked me to contact, and I followed... And the reply was same... within 2days... and from his side also... another 10days passed away...

Finally I got fedup with these local representatives and called up to customer care. They said, they'll contact us in 72 hours... and those 72hours have passed like... 72hours X 4. And all these 4 days.. I was trying to call all the people whose contact number was with me, but nobody was lifting the call.

Atlast through net search for 2 long days, I could get the address of the branch of the representative to whom I took the connection. I went to there office to speak to the higher official. But the security was not allowing me to enter. Finally, with lot much of argument, I could force him to call a person with whom I spoke on phone. And when I was enquiring, he was not answering me properly. Me... then forced to leave my dignity and manners over there and started shouting like a mad person. Then they allowed me to enter into the office... All this show went for more than an hour... There it got ended up? No...

I told the branch officer about what all has happened... and just in front of him, I tried to call the representative and his boss through my mobile. As usual.. they did not lift the call... Again there was a big show for another 45mts and finally when I was in there office, they have sent people to my home and connection was given.

This much of big show happened just for connection. And what next???????? Not yet completed...

Though connection was given, phone was not working, and internet speed was too low... infact connection itself was happening hardly... so one more complaint... And from there onwards... if internet works for 4 days... it will remain dead for 1 week. Again as usual, complaint... 72 hours... followup... Almost out of 30days... 20days phone will be default dead and net ... doesn't work for more than 15days. And if it works, it will work fine only in the late hours around 11.00pm till 4.00pm. From october till January of 2009 my days have passed with complaints and followups.

Atlast, I got frustrated and decided to terminate the connection. If connection is terminated so simply... whats the fun. Again another long episode...

In Jan 2009, may be between 23rd and 26th, I have put a request for termination of both landline and internet. On 30th of Jan 2009, it got terminated. And they informed me that within 15days his representative will come and collect the instruments. 15days... completed, reached to 1month and nobody comes... finally we received a bill. I decided not to pay the bill till some concern person comes and takes the instrument. But u know what happened... daily one of the person calls me up and asks me to pay the bill. I said when there representative comes I'll hand over him. But even then I was continuosly receiving their calls about bill payment, my reply was same. Finally one day when I was seriously with my work, they called up. I didn't receive the call. But they didnot stop calling me. They was ringing continuously and when I got fed up, I lifted the call and spoke to him so blunder language... that too very loudly. Then they said they'll come to pick in 48 hours. But what happened is... after that niether they have come nor I received any call. But I was repeatedly putting a request to send a person for instruments.

One month passed and I received another bill... this time it was 1633/-Rs or so... When I spoke to customer care, they listed the billing amount details. Out of which one was for instrument. As I didn't handover the instrument it has been charged 1000/-Rs for me. When I asked them to give the local branch address so that I can return the instrument, they did not give me address and said 72hours... One more month passed and now my bill was 2800/-Rs. Meanwhile every week I used to complaint about this to customer care... Its not possible for me to list all those numbers here...

Now, its March. And my bad luck, one day I received a normal notice from them for not paying the bill. That day I really got frustrated and shouted to those customer care people like anything. And forced them to give me local concerned person phone number. Then I spoke to him and finally atlast a person came to our home and took the instruments and gave us the receipt. Thought that atlast could get rid of mess. But no.

The next day I received a legal notice for not paying the bill amount. I spoke to customer care and said they don't have updated database about instrument return. And after a long struggle... they confirmed that I have returned it and then asked me to pay 153/-Rs. As I'm working I thought one weekend I'll pay the amount, but meanwhile I received another notice for 2800/-Rs and then again when I spoke to customer care... they said I need to pay 606/-Rs only. The next day I went to there office to pay the bill. That employee was talking so rudely and was literally misbehaving. When I told him about bill amount, he said his database is showing that we need to pay 2800/- Rs only. And was warning me... But still I said I'm going to pay only 606/-Rs. He took the amount and gave me the receipt. But again I received one more notice the same day. When I called up to customer care again he said 64/-Rs is still due from my side and I need to pay that. And when I told him about there employee's misbehaviour, he said they don't have any information about those people and they don't keep any information about local branches with them... and now its April, and still, till today I couldn't solve my problem... Still I need to pay 64/-. When I asked him the full billing details, he refused to send me and said that only 64/-Rs I need to pay and after that no more problems... I can't even check my billing details as my connection got terminated and they r not going to send me any hardcopy it.

I feel this would be the first worst punishment I have ever recieved for a small wrong decision... and that was opting for Reliance broadband connection.

Whatever I told you, I can prove you also... I can list all the complaint numbers I have been put with dates...

PLEASE DONT OPT FOR RELIANCE BROADBAND EVER. OTHERWISE YOU'LL SUFFER TO THE MAXIMUM EXTENT.

hi,
i went to take a reliance broadband connection, they Convince me to take a New Broadband USB modem 3.1 mbps. i asked them that is it possible to Coneenect Onother 5 System.They told me Sure,
but i faced lost of problem like Disconeect or No range Or very slow speed. But no techniocal person come to help me out finaly i take a tata Brodband Connection.
Reliance Service is so bad no Use of this, at the time of taking a connection they told me that your maximum bill will be 1100, but within a 20 days they send the bill amt Rs. 2563/-.
they are Cheted the common People.

Reliance Broadband (Reliance Communications) — Net connection doesn't work; when it works the speed is 300Kbps plan ,dead slow

I've Reliance Broadband and from last 2 months. I’m facing the internet problem. I've record and complaint numbers since last month so I must say from last month I’m facing PROBLEMS.

My Internet plan is 300Kbps during unlimited plan. The Problem is that the net doesn't work at all. When it works it will be equivalent to non working because the speed I get is as high as 300Kbps plan during any time any hour. But dead slow broadband any time. I was compliant more time. Not resolve the problem

compliant numbers[protected],[protected], my user id is:[protected]

I’m now writing this complaint in the slow net so as to get my problem resolved as soon as possible and I RECOMMEND OTHERS NOT TO USE RELIANCE BROADBAND, THERE WILL BE PROBLEM ALWAYS. I’m the experience holder

i have the same problem. Reliance network is a pain in ur and so i strongly recommend NOOOOOOT TO go for reliance broadband and it is better to browse in a center.The service and the customer care are just idle pumpkins. NEVER GO FOR RELIANCE ...

somebody was saying Rel connection is Pain in the ... I agree to this 2000% should hang them..

relience brodband speed is very slow and lanline not working properly

reliance smart communication — Estension of GPRS service

I am using reliance smart SIM no [protected]. After confirming from customer care executive I recharged my mobile with Rs 39 on 12 Sep 2008 to get GPRS serivce for 3 days (i.e wef 13 Sep 08 (0000hrs) to 15 Sep 08 (0000 hrs).

Service at 0000 hrs on 13 sep 08 not started, hence I approached customer casr executive on 13, 14 & 15 sep 08 through mob. My complaint Nos refers in this connection are[protected] dt 13 sep 08,[protected] dt 14 Sep 08,[protected] dt 15 Sep 08.

Service supposed to be started at 0000 hrs on 13 Sep 08 but actually started on 15 Sep 08 at 1230 hrs and deactivated at 0000 hrs on same day. Thus I got GPRS service for 12 hrs only making a loss of 2 days to the customer.

I approached customer care executive for extension of service but they didnot agree stating that your complaint resovled.

You are requested to ask reliance to extend my service for 2.5 days or refund my money.


with regards
ved prakash

reliance smart communication — NON EXTENTION OF GPRS SERVICES

I am ved prakash and using Reliance Smart SIM (West Bengal). My No is [protected].

I recharged my sim with Rs 303 on 2 Nov 2008 to get GPRS services for 30 days (i.e upto 02 Dec 2008)with talktime of Rs 1.

On 05 Nov 2008 due to technical problem at reliance towers my, service was stopped. I called customer executive and made a complaint No 79538618 on 05 Nov 08 to customer care executive Miss Krishna.

On approaching many times for 7 days my GPRS service restarted on 11 Nov 2008. Thereby making a loss to me of 7 days. Loss of amount is 303/30 x 7 = 70 Rs.

I want say that out of 30 days i was not given service for 7 days. I approached customer care again on 15 Nov 08 to exentend my service for another 7 days (i.e up 09 Nov 08). Customer care executive Miss Mona directly said that It is impossible you have been given validity for 30 days.

I have paid Rs 303 for service not for empty validity. May I therefore request you to kindly guid me to get service for complete 30 days as I have paid Rs 303 for 30 days service or you are requested to do the needful please.

reliance smart communication — Want to know the number's consumer name

Sir one reliance smart number [protected] has sending me dirty messages from two days. So, will you please send me the name and address of that consumer

Dear Sir,
i am balwant singh dhanuk my mobile no is [protected]
i have Rs. 40 rechage but not accec rechage my no then pls solve problem urgen

thanks

Reliance Comm. Ltd. — WRONG PHONE ALLOTMENT

DEAR SIR

I GOT INSTALLED LAND LINE AND INTERNET CONNECTION UNDER YOUR RS.450/- PLAN ON 13/08/08 WHERIN UNLIMITED SURFING & DOWNLOAD FOR RS.400/- AND RS.50/- FREE CALLS PER MONTH WAS PROMISED. I WAS TOLD THAT MY LANDLINE NO. IS 30225791.

ON 28.08.08 I RECEIVED A CALL THAT I HAVE TO PAY OVERDUE PHONE BILL FOR JULY'08 RS.512/-. I WAS SURPRISED SINCE MY PHONE WAS INSTALLED IN AUG'08 THERE WAS NO QUESTION OF ANY BILL FOR JULY'08. ON QUERY FROM YOUR CUSTOMER CARE I WAS TOLD THAT THE INTERNET CONNECTION IS IN MY NAME BUT THE LANDLINE PHONE BEARING NO. 30225791 INSTALLED AT MY HOME IS REGISTERED IN SOMEONE ELSE'S NAME AND SOME OTHER NO. IS REGISTERED IN MY NAME.

THE NO.30183390 REPORTED REGISTERED IN MY NAME & ADDRESS IS NOT INSTALLED AT MY ADDRESS AND I DON'T KNOW WHERE. NO ONE FROM THE CUSTOMER CARE OR YOUR EXECUTIVES WHO INSTALLED THE CONNECTION ARE EVEN READY TO PROPERLY LISTEN TO THE SERIOUS PROBLEM KEEP APART SOLVING THE PROBLEM . IN VIEW OF THE CURRENT SCENARIO REGARDING USE OF E-MAILS AND PHONE CALLS, THIS IS A SERIOUS SECURITY LAPSE & THREAT TO ME & MY FAMILY.

I EXPECT A POSITIVE AND QUICK RESPONSE FROM YOU.

RANVIJAY SINGH
USER ID[protected]
MOB. NO. [protected]
70 A, POCKET -B
DILSHAD GARDEN
DELHI 110095

Reliance Broadband — link,wrong plan

I took a broadband connection form reliance on 31 August 2009.I am not getting link from 3 days.i have complaint in customer care.but they didn't solve it.marketing executive told me wrong plan.

Reliance Comm. Ltd. — Wrong Advertising & billing

Dear Sir,
Pls go thr' attached bill of my mobile & SMS from Reliance. In this following wrong billing is done.Compony sms me that,this pack is free for you & says to dial 56552 & after dialing this no. I heard that you have been successfully subscribed without asking me any option.I had given complant in Customer care of Reliance,some customer care representive refuse me to give me biill weive & some told me that it is free to you,but after going thr' bill it is false.
please go thr' following details
Pack name---ONM V Jokes Subscription L[protected] to[protected] Rs.30.00
following SMS I got from Reliance------they send a joke & after joke ---suniye aise hi natkhat jokes apne phone par call 56552 bilkul muft ------from RM56552
I am having both proof of SMS stored in My mobile.
I am claming for my losses & time wasting in calling in customer care & mentaly harashment from compony.
Pls call me for any assistance required.
Thanking you.
Mahesh Ghusale
cell [protected]
I

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

i have submitted all my documents to the shop keeper from whom i purchased my new reliance sim card

but after some days my mo.[protected] is not working
my outgoing call fecility has been deactivated, , , thee days have passed
i have requested dealer several times but no solution...




i[censored] dont know how to run it, , , why u open the shop??????????????????