[Resolved] Reliance Dish TV — Installation of Reliance Dish not completed | |||
Dear Sir, This is with reference to the installation of Reliance Dish . Two Executives Ms.Rupa Roy([protected]) and Mr,Ratnadeep Dutta from APPCO Marketing (India) Pvt.Ltd. visited our premises at F-171, Nanakpura, New Delhi. on 8th September 2012.They offered us a scheme to installation of Reliance DTH under Pack Name Bronze. We paid a sum of Rs,2990/- vide cheque no. 794463 dt.08/09/2012. We were told that Installation will be done within 8-10 days. But till date it has not been installed.Moreover they are not responding to our calls also. With great difficulty I was able to get the number of the Engineer.Mr.Avishek([protected]).But the mobile is constantly switched off. My Customer Application Form No is [protected]. I had registered under the name Ms.Deepali Das. I have been trying to contact the Reliance Helpline also.But all in vain. I regret to inform that inspite of making the payment I have not been provided the services and I have not got any co operation from the executive.If they are unable to provide me with the services kindly remburse my money and take action against the executives.Kindly let me know the status at the earliest. Thanking you, Deepali [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RDTVcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RDTVcare
Dear Customer,
We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in
Regards
Ryan
We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in
Regards
Ryan
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
Reliance Dish TV — dish tv & the people related 2 service
The people who come 2 market the product do not tell u about the extra hidden costs the TV hd does not work even after installing & when u call them their phones are busy or out of range . N finally when u reache their helpline then they tel you it will take 2 days . Then there will be 10 ppl who will call & ask u same questions & when u tell them that you have already told everything b4 instead of doing service recovery they will hang up on you n show u attitude just coz they have nothing 2 loose & the money is already in their pocket . Think 10 times b4 u buy.