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[Resolved]  Reliance Fresh — STAFF MISBEHAVIOUR

I had a very bad experience today at Reliance Fresh, Janak Puri Store. The staff misbehaved with my two little kids and when argued the staff specially the Guard was acting a goonda. The staff has not coutesy ( I think Reliance has forgot to provide its staff the basic etiquettes as how to behave with custormers) . IT WAS REALLY A HORRIFYING AND VERYVERY DISTASTESTEFUL EXPERIENCE. THE STAFF DOES NOT KNOW HOW TO DEAL WITH A 7 YEAR OLD...IT IS ONLY BECAUSE OF THESE KIDS WE GO TO THIS STORE AND NOW BY MISBEHAVING WITH THEM THEY HAVE ENSURED THAT WE DO NOT REVISIT THIS USELESS STORE...

CAN SOMEONE FROM RELIANCE FRESH WILL HAVE CURTESY TO CALL ME AND SAY SORRY FOR THE ROUDY BEHAVIOUR OF THEIR STAFF.

A SEHGAL
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  189 CommentsShareTweet

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Bread, milk and etc. — Staff Misbehave

Today morning I had very bad expeerience with reliance fresh at ph-V Mohali Punjab. When the guard asked for bill to security check. And tear the bill, when I asked why you tear this he was acting like gunda.
He said I could do any thing. Is releance fresh don't have 2 rs stemp to mark on bill?

We are the regular custmer of reliance fresh. Therefore, I am manager in a construction company having 3 nos. of mess with 60-70 people. Every month we used to have the shopping of around of 80,000.00 Rs only. Now I have to think again for another departmental store.

Ashok kumar
[protected]
SERIOUSLYY.. RELIANCE FRESH STAFF REALLY SUCKSS... IT JUST HAS A NAME REALIANCE WITH IT... WE REALLY CANY RELY ON THEM, I FACE PROBLEMS ALMOST EVERYTIME I VISIT RELIANCE FRESH( chanderlok branch)... THEY HAVE 3 COUNTERS THERE BUT STILL PEOPLE HAVE TO STAND IN LONG QUES FOR BILLING.. THEY NEVER HAVE THEIR ALL COUNTERS OPEN EVEN IF IT IS CROWDED.. THEY DONT PROVIDE WITH POLYBAGS( PAPER).. THEY ASK YOU TO TAKE EVERYTHING IN YOUR OWN HANDBAGS AS IF ITS A ROADSIDE VEGETABLE MARKET.. IT IS SERIOUSLY MANAGED LIKE SOME LOCAL GOVT. STORE... FULL WITH ALL ILLITERATE FILTHY PEOPLE...

PLEASE INSPECT CHANDERLOK RELIANCE FRESH ASAP... ELSE PEOPLE WILL STOP COMING AT THIS PLACE...

Reliance Fresh — misbehaviour every time

my name is rajan nayi i m live in ahmedabad, my home town gujarat,i m living memnagar, shubash chowk, hear reliance fresh every time mis behaviour for all clients, very rubish staff inside, no manners, very rubish, every time very very some bad talk so i m very tied so pls help me and changed for good staff ,thank you take care
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Hai, I am somnath Koli, I am your member befor 6month ago but I am not received original reliance fresh
member ship card. My member ship No:[protected]

Please send my Origina Member Ship Card following address

Shri Somnath Chandrakant Koli
Room No.1109/001, Doctor Galli
Near Sachin Decorators, Sec-14
Diwale, C.B.D., Belapur
Navi Mumbai-400614
Maharashtra
Ambanis franchise and allow to operate their stores like typical Baniya or a kiranawala. It is a shame that their coporate office stays mum on complaints. Our visit to their store in "Genesis Building, Dhoile-Patil Road, Pune 411 001" was a horrifying. The store was so filthy that the outside vendor had beiier layout than the Ambani's Baiyas. There was no manager and the only guy who was at the checkout, kept sniggering when we complaint about the following"

- Filthy store odor
- Icecream packets in the cold storage were open and there wasa horrible stink when we opend. Dead and expired stock - only fit for the Ambani family to eat that Ice cream
- No one at Custometr care counter - all we saw was a tall claim about custpomer service
- Fruit bskets look pathetic with rotton or unripe fruits

Bottom line, Reliance is worst than a street vendor. At least that street bhaiyaji, talks with politeness and has common courtesey. No I will never visit "Reliance Filthy Store" ever.

Reliance Fresh — almonds over pricing

At reliance fresh kandivali lokhandawala complex almond is apx 1800 rs kg where as on commodity market today's rate is apx 375 rs per kg.what is it?Wants to earn entire profit from almonds only?very bad!!
Sir
I am working as Project Officer for an NGO Named ARDSI whih gives care support and research for Alzheimers patients. We are running a rspite care center for patients. I am a regular customer of Reliance Fresh. My reliance one card no: is [protected].I purchase all the goods for our center from Reliance store RC Road Calicut. I do not have any complaints against the products or staff. All staff are very co operative. but I have a grievence. I buy 6 big loafs of mordern bread every week. I would like to bring to your notice that bread is not available in your store since last friday ie;19th Mar. After purchasing all items from your store only for buying bread I have to depend on any other store. This causes a lot of inconvience for me. when enquired I got the reply from one of your staff it is because payment is not made to the agency supplying bread. For such a prestigious store like yours such a thing is not appreciated. This is happening almost every month. So please go through the matter.
Thank you.
i am the regular customer of prashant vihar reliance fresh store. In your store there is no availabilty of CATCH club soda and flavour water.
so, please try to provide fast.
thank you.
ofcourse any how you people wont visit again, but what about next visitor ? company should take care of entire situation and they need to file a police case on this goonda's, company need to follow cert en guide lines at the time of hiring the person.
dear Segal, I absolutely agree with the behaviour, actually they are not suppose to be blamed bcoz they're not even 10th pass ecademically, i had this experience too with Staff @ Thane Mira road RF store, there, in such a big store A/C was not working everybody was feeling hot & was avoiding this area where soaps & detergents were kept, when asked the staff @ counter he even didn't bother to look at us & listen to our request...we (5/6 customers) just went out with out further shopping ...dont know what will happen to this company if this kind of staff rus it more... Ambani will have to buy a big LOCK from his rival GODREJ to shut the company down...GOD BLESS Rel Fresh Customers & Rel Fresh.
We have same experience from Reliance fresh, Near Suraj Water park, Thane west. Employees have very cheep even they are badly behaving with ladies and small childs.
NOT TO DISCUSS BUT BOYCOT RELIANCE FRESH THANE.
i am the regular customer of relaince fresh, prashant vihar.
there is a unavailability of catch soda and flavour water.
please provide it as soon as possible.

Reliance Fresh — Check the expiry date before you buy

Hi,
Reliance fresh dont have the practise of clearing old stocks. Be aware of the expiry date before you pick any food items there. I have experienced this repeatedly 4 times. When i complaint about this to the store manager he is least bothered.
AS A CONSUMER WE BETTER AVOID THIS !!
Hello,

I am a daily customer of relliance fresh. I bought daily need thing like milk,vegs, fruits etc from relliance fresh. Today I went to relliance fresh store located here in Panchkula Sector-14 and I bought 1 ice cream cone and of cost Rs 20 and kurkura packet of cost Rs 10 and when I went to the counter for the payment the guy refused me to give them because I had 500 Rs note he said I dont have change then I went to another counter he also said the same then I went to the thirs counter and he also refused me to give even he had the change. So, I returned with empty hands from the reliance fresh store. Now I decided I will never purchase any thing from any reliance fresh store in the future.

Thanks,
Mayank
Relience is the most horrible company i have ever seen in my life, i wish to share my experience as consumer with Relience fresh store situated at Rani bagh main market, Rishi nagar

This is a store where the store manager is always missing,
Secondly the Floor supervisor is least bothered about providing the services and helping consumers
Gurad functions as store manager

My experience which i believe every consumer must know ...

I visited relience fresh store today and to my surprise the store was closed much early, as per the timing of the company, when enquired with the guard why the store is closed early there is still 20 minutes left the guard abused and asked me to get lost, when requested to call the manager came to know manager has left for the day around 7:30 PM and floor supervisor was available when posted him on the behaviour of guard he told me nothing can be done u can go and complaint to any one in relience and non can do any thing, To my surprise how can the standard of Relience fresh be so cheap, where the guard is abusive, floor manager is sitting and talking in abusive language and pasisng comments on the womens who are shopping consumers, it is rally disappointing to see the leadership of relience top bosses, and the quality of work force being recurited in the company, The CEO boasts about the growth of the comany in terms of numbers and new stores but i QUOTE that leadership qualities of the top bosses is shameful as this is the kind of practice it is implementing in its stores and focusing on consumer services, i believe relience must learn and educate its people by sending them to learn and acknowledge the culture that UNI LEVER is following,

Hats OFF to UNILEVER for the service they provide and the syatem they follow .

I would suggest all People and consumers going to relince store do not go or buy ! as they may also be treated the way i was as it is shameful act by the representative of the organization which boast of being an ICON in the country, which is disappointing .i am sorry to say i DOUBT the LEADERSHIP of the CEO who is DRIVING RELIENCE FRESH stores in india

Will suggest people to shop at their traditional MOM and POP stores in the colony, but not at RELIENCE FRESH !

Rgds
Deepak

Reliance Fresh Shopping — reliance one permanent card not received

dear sir,
i am not received till time reliance one permanet card .card no [protected].

i want to premanet reliance one card for shoping.temporary card barcode no [protected].
the bike parked at Big Bazar Tarakana Branch hyderabad, Activa black in clor was parked in the parking lot at big bazar and was stolan, the gaurd incharge was helpless and was not replying properly, and when complaint to the big bazar too they didn't bother to reply or even consider to complaint fouther tothe police.

how can i get back my bike.when complaint at Taranaka police station, he very cooly said please visit all police station in hyderabad and if found we will hand over. .

please suggest.

you may mail me back to [protected]@yahoo.co.in
Today, I also had a harrowing experience with the guard at this very Janak Puri, New Delhi store. It seems that the guard here are goondas and does not have the courtesy of how to speak to a customers. There is no one to listen to you. Either remove this guard or close the store.

D Walia

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