[Resolved] Reliance General Insurance — POLICY RENEWAL PREMIUM CHEQUE
I am holding Reliance Healthwise Policy number[protected] had paid yearly premium to my agent Shri H Rathod on 1st July'09 (Policy lapse date 6th July'09). The cheque was of HDFC bank, Mulund branch beraring a number 522546 dated 01/07/2009 for Rs.1121/=.
In spite of repetative reminders to Reliance General Inusrance (RGI), the cheque is not yet presented to my Bank and still the whereabout of the cheque is not known.
I contacted Customer Care Dept of RGI, where I was told to contact the Nariman Point branch (Code no. 1101) to know the status of the Cheque and the telephone number given to me was not in existence !!! WHAT A GREAT CUSTOMER SERVICES !!!
With this complaint letter mail, I want to point out such a discrepancy in the services of RGI where the customer is unnecessary gets harassed and the Customer care department itself does not have full information about the prime branches of Reliance General Insurance.
The same was registered at customer care services, but no response from them.My complaint number is 454102.
With a hope that Policy will not lapse,
Rajesh M Shah
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Aug 14, 2020Complaint marked as Resolved