[Resolved]  Reliance General Insurance — Non receipt of insurance papers

Non-receipt of policy document after constant follow up
Reference: policy/cover note:[protected];[protected]

I have yet to receive my policy document.The soft copy sent through mail after constant follow-up shows wrong address as 3-5/65 Safdarjung Enclave, New Delhi.

The Correct address should be :Block:B5 House No:65, First Floor, Near UNESCO Office, Safdarjung Enclave, New Delhi-110029.

Minimum 10 times reminders telephonically have been sent to dealing branch at Netaji Subhash Place, Pitampura, Delhi-110034. Brought personally to the attention of Ms POOJA and Branch Manager Mr Nitin R.Thakur.

Can somebody in the organisation help me please.

Aggrieved Customer
Vinod Kumar Gupta
[protected]

i have insured my car in march no is dl2cac6262 but till now i have not recieved bond plse send me as soon as possible.

hello sir!
i have had a super investment automatic plan policy under policy no:a-4545151 which i surrendered on 27th of april 2009. and the cheque of that payment which was to be disbursed to me out of that has not been recieved by me.
kindly get it done as soon as possible.

I'm bilochan lal i've been informing the personals of reliance general insurance that i did'nt get my receipt of my car insurane since past january 13 of this year.I'm so fed up of their irresponsible services.
my check number 463246 was cleared on 13 jan 09.I, ve been calling a personal named neha/khushi of
contact number [protected] many times and they told me that they are sending me very soon but didnt till today.i've been warned by police twice in my journey but i was only able to show the covernote of insurance.my covernote number is *[protected]*.
ALSO khushi told me that i would be getting vaccuum cleaner if i'll renew MY CAR insurance before time from reliance general insurance BUT THEY NEITHER GAVE ME CAR INSURANCE RECEIPT NOR THE VACCUUM CLEANER.
PLS ANY1 READING THIS., , , HELP !!!
MY CONTACT NO. IS [protected]
MY E-MAIL ID IS [protected]@YAHOO.COM

To

Reliance General Insurance,


Dear Sir,

I want to bring it into your kind notice that I am being harassed by your office at SCO 212-214 1st floor Sector 34 A Chandigarh. Mr. Mahinder is dealing the case of my claim. I have submitted documents for claim of motorcycle which was theft on 24.10.2008. I also surrendered the original key set No. 2 and a original copy of final untraceable report issued U/s 173 CRPC to the your above mentioned office on 06.03.2009. It was submitted by hand and I got receipt by official of your office but on date 16.03.2009 I received a letter from your office to provide the things which I already had provided to them on 06.03.2009. In this way and other the company is harassing me. Please direct your office to cooperate with me and claim be provided to me at the earliest.

The details of claim are as under:

Name : Sardara Ram
Village: Badona Kalan
P.O. : Raipur Rani
District : Panchkula.


Claim No. : [protected]
Policy No. : [protected]

Date of theft: 24.10.2008

Please do needful and oblige.

Thanking you,

Yours truly,

Sardara Ram.

Mobile No. [protected]

Dear sir

i have taken mediclame policy frorm reliance gereral insurance co .my policy no[protected] first of all
this policy was issued in the name of vijay patanak insted of vijay kumar pathak and after the policy andursement certificate the name have been correct on the policy docoments but i recived my bal amt of chq chq no - 710436 amt 311.71 in the name of vijay patanak so

pls issue my new chq with correct name

kindly do the needful if any probalem pls contect
[protected]
Regards & Thanks
vijay kumar pathak

Hello,

I have taken reliance general insurance and my son was admitted for a surgery which cost around 16k. Now the TPA (Medi-Assist) has approved for only 9500 and does not give a genuine reason of why charges like Operation Theatre and surgeon charges which cost around 12000 of the bill is not covered. They simply say it is in the policy and i do not see anything in the policy written to that effect.

Please be careful when you take insurance policies with them. Do not know how are the others in the market in this segment. Gonna be careful before I pay the insurance amount next week.

TPA Call center guys do not give any details about the policy and also are adamant when speaking.

Please be careful again.

i am a advicer of your company (reliance gen ins) . i want to launch a claim against my coustmer name MR Piare lal but when i call on your coll centre no[protected] then a man pick a phone. and i give him all the details of my accident and policy no and my vehicle.He said to hold the phone for 2min .but i hold for 10min.HE was not give me any claim no.Then the time was 6.04pm date was 22.5.09.when i call him again thae the other person pick the phone igive him all details and said for claim no .HE say your claim is launched and i give you the claim no pls hold the phone for 2min.I hold for ten min he never give any ans then the phone is again dissconnected.Then i call third time .Then the phone pick by a lady she says any claim is not launchad against this policy.the covernote no is *[protected]*.This is not good for our company.when they treat with us like this then how they treat with simple costumers. pls ans.And what is the about our .what the costumer think about us?

Regards
shaweta gupta IMD code no 543096 from moga branch punjab

egards

Reliance General Insurance — service

very bad service for there employee or else customer, the employee cutting is very musch higher ratio basis..also maximum in offroll they could not get there PF, salary in time.

This is regarding the comprehensive insurance of my car Tata Indica no DL-4CU-5811 done by reliance general insurance vide policy no[protected] dated 3/6/2009.In this policy the name of insured should be MR NIKUNJ BINDAL instead of MRS NIKUNJ BINDAL . Kindly rectify this mistake in your records and send the amended copy of the cover note at my registration address 167 kAILASH HILLS NEW DELHI -65 at the earliest.The agency code is 283513.

This is regarding the comprehensive insurance of my car Tata Indica no DL-4CU-5811 done by reliance general insurance vide policy no[protected] dated 3/6/2009.In this policy the name of insured should be MR NIKUNJ BINDAL instead of MRS NIKUNJ BINDAL . Kindly rectify this mistake in your records and send the amended copy of the cover note at my registration address 167 kAILASH HILLS NEW DELHI -65 at the earliest.The agency code is 283513.

myself sandeep, my claim no. is [protected].i hav insured from reliance.my car is damaged i give it to fx hyundai faridabad for repair.my dead axle is damaged.agency repaired it.VIPIN SHARMA([protected]) RELIANCE SURVEYOR is not giving approval for it.before 31 days on 14 may i gave the car for repair.vipin sharma is not picking my phone.i never expect this much from reliance. ALL THIS IS EXPLOITING NAME OF RELIANCE GROUP. I[censored] CAN HELP ME IN THIS MATTER CALL ME IMMEDIATELY(UPTO 16 JUNE).OTHERWISE I WILL SOLVE IT BY MY WAY. SANDEEP-[protected]

Unsatisfactory Service

Reliance General Insurance — Refund for the transaction charges

I tried booking a reliance travel care for schengen policy through their wedsite online. As a result transaction charges were dudcted but my policy was not booked at all. I found from their customer care they confirm me that their is no such booking but transaction charges were cut from debit card.

Since then I registered my complaints to reliance care man a times but it is not yet resolved and they have not refunded me the policy charges. They are not giving any satisfactory response and postponing this case repeatedly.

This insurance company is a big time cheater. There should be a action against it.

Regards
-Surendra Tadi

Reliance General Insurance — Negligence on ocaison of claim

This company is denying from claim on no technical basis.

Reliance General Insurance — policy copy not received

I got my Santro GLS car insured with your company vide cheque no.672232, dated 24/07/09 issued on syndicate bank, new delhi through your agent Mr. KK mobile no. [protected], agency code563982. i have not received my policy copy and the agent is not at all helping in getting it. kindly help me in getting my policy copy and take action against the agent.
shivani

Dear sir,



Please find below detail of claim status which is not received till date. We are trying you last three months but I have not received any feed back from your side & you have closed my status as per your own.



Your customer care people give me this no of claim dept.[protected] but no one will pick this no. Now it is too late & I have not received any feed back.



I very helpless that how I can claim my money. Please provide me the write people contact.





Regards



Zahir Abbas ([protected], [protected])



Gurgaon

Reliance General Insurance — Voluntry deductible clause

We originally got our car No. DL3CAX 3079 insured at time of purchase from Reliance General Insurence. & got it renewed from them on[protected].
We filed a claim for car repair on 9.03.2009 and were told by surveyer that policy was renewed with clause of Voluntry deductible, meaning we will have to pay Rs.5000.00 out of total repair charges. As we were never informed about this clause at time of renewal we met and wrote to the insurence co. yo wave this clause but got no response till date. We request you to look into the matter.

to get IRDA duplicat licence copy in faveur of patel upendra k
Agent licence no- 2951037
reliance agency code no- 16A02651


yours faithfully
upendra k patel

I have not recieved my policy of car. The cover note no. is[protected].
plz sent it immediatly.