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[Resolved]  Reliance General Insurance Company Ltd. — Non Payment of the bills of Mediclaim policy

Hi, My self Om Prakash Ojha from Noida, I was operated in Kailash Hospitals G. Noida on 13/ 02/08 for My. Gall blader stone prob.The day when i was admited in the Hospital on the behalf of my Reliance Mediclaim policey card . The TPA send a Fax to Paramount Health Services saying about my admission in the Hospital and got a written Fax from Paramount that OK we will pay you the amount after your Opration. When i was released from the hospital i send all the requierd document to Paramount Health Services Okhla Phase I Office. The Serial started of Documentation.I have send them more that 7 times my Ducuments but every time the same thing is happning pl. send this document, pl. send that document, they are accting just like a TV Show (serial )Office Office . This company is making fool to all the countary peoples.I would like to request all the countary citizens not to go for any Mediclaim policry of Reliance, because they are cheating innocent people and are not at all commited for what they have assured.Pl. donot go for this policy othervice you also will repent as i am, I have spent more that 25000 INR in my treatment but they are not ready to pay me even a single coin for this. What was my fault, only to take a mediclaim policy of Reliance Mediclaim.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  11 CommentsShareTweet



This is Abhishek from New Delhi. I have a complaint regarding one of the insurance executives working in your company in Okla branch. A month ago that lady called me regarding insurance of my Hyundai vehicle which was getting over in Aug2008. She told me that she is calling from Hyundai and offer me few schemes along with the policy. She committed me some extra things like car vacumn cleaner, 4 service coupons for the vehicle, a trip and car security system for which she told will be delivered along with the car policy. Now its been more than a week since i have received a policy . But those things has not been delivered yet. When I called up that lady is fooling me by telling that i have already mail that goods.
I found her behaviour very unprofessional. This is also very bad on part of reliance insurance company and i thing i will never opt for it in future and also never ever recommend it to anyone else also.

New Delhi
Dear All,

I have also bought reliance healthwise gold plan of 200000/-last year. I have already taken claim of my 1.5 year son of rs. 12, 000/-, Now I have received the renewal letter which shows the 20% loading on renewal premium. Reason of Loading charges are not mentioned in the renewal letter. At the time of buying this policy no body tell this feature. This is pathatic, This company is cheating every citizen of India.
I have take an Medical insurance policy for me and my family. Last year I pad a premium of around 9000 but this year company has sent me to a renewal letter and has asked for Rs 14500 or so.
I want to talk to the representative of the company but all agents whom the website of Reliance has directed have shown no interest. Nobody has called me and when I call them, there is no response as well. At times they say they are not with Reliance and is a wrong number
The company tel no of Gurgaon is always busy. Probably out of order. New Delhi office no. is not in use. They have not updated new numbers in their website.

Never seen such a lausy response. It looks like worst managed company ever seen.

ram Mohan
+91 [protected]
i want to job in reliance general insurance i have one year experience in moter cars insurance.
Dear Sir(s),

I am Sulabh Srivastava is a regular policyholder of your company from the last two years bearing policy no.[protected]HEALTHWISE POLICY – GOLD). This year my due date was 06/ 03/ 2008 so that I have given the cheque on dated 04/ 03/ 2008 of the same date through Cheque No. 389141 of amount Rs. 3225.00 from the ING Vysya Bank, Kanpur Branch. At that, time there was a handsome amount in my A/c. However, my cheque was sent for clearance in the month of June and it was dishonored on dated 03/ 06/ 2008. It was the first cheque of my life, which has dishonored from any of my A/c because I have switched from my job in the month end of April-08. You can understand that in this type of circumstances one has to withdrawals only so I have done the same thing and I am not a businessperson that I can keep the records that cheque which I have given in the month of March-08, which was sent for the clearance in the month of June-08.

Sir, I want to ask that this was not my fault so why has to I bear this because your company has sent it in the fourth month from the cheque date. Whether the Reliance General Insurance has no need of money on time? From all these things, I am loosing all my second year entitlements and if I will go for the new policy, this time HEALTHWISE POLICY – GOLD has been closed.

So, Sir suggest me accordingly that who is defaulter over here and who is sufferer and also tell me for further procedures.

With Warm Regards,
Sulabh Srivastava
Policy no.[protected]HEALTHWISE POLICY – GOLD)
R/o, D – 29, Gujaini, Ratan lal Nagar, Kanpur – 208022.
Mob. No. 0 [protected]
dear frnd / sir,

pl forward me reliance mediclaim hospitals list in tamil nadu district wise

pl sir


i want a insurace policy thorough my mail id, my mail id is [protected]

Policy no is [protected]

i have take the policy before 5 days, i have lost in the travelling

so i am very need for get insurance policy for loan purpose
hello sir mere father ko masa ki bimari he pls muje clame ka fayda milega ki nahi pls inform pls

This is Deepak from New Delhi owning a Hyundai i10 Car purcahsed in December 2008. I am getting regular calls for getting insurance from Reliance GIC since last two months approx over thirty times.
Each and every time calling person is different and when i had confirmed that i had already insured my vehicle from other GIC, still getting the same response from every caller " ki call to aati rahengi" what stupidity is this, i had several times requested to update in your sytems to strikethrough my name from your list but still getting calls.

Can you do me favour in this regard against this harassment.

I am praying accordingly and hoping some solution on this.


Deepak Sahu

Reliance General Insurance Company Ltd. — Non Payment of Mediclaim

Dear Sir,

This is with reference to your letter dated 13/01/2010 reference no. 4281153 and 4311195 rejecting claim for medical treatment on ground of “Pre Existing Disease”.

We understand the claim has been rejected by missing complete assessment of details of policy and continuity of policy, as your letter mentions that disease was pre existing from 4-5 years, whereas no further details were provided.

We would like to furnish further details as given below once again.

1. Policy was started on 17/06/2007 vide policy no.[protected] for Rs. 1,00,000/- under Gold Plan valid upto 16/06/2008.

2. Policy was renewed from dt. 17/06/2008 vide policy no.[protected] valid upto 16/06/2009 without any claims in previous year.

3. Under this policy period of 17/06/2008 to 16/06/2009 stone ailment was diagnosed and we have submitted treatment claim of Rs. 30,701/- out of which only Rs. 21,556/- was paid to us and balance amount is still pending to be paid to us.

4. Also treatment of stone removal from kidney (ESWL) at Ludhiana was paid under cashless scheme vide policy no.[protected] claim ref. no. 9114632.

5. Policy was renewed further from 17/06/2009 to 16/06/2010 vide policy no.[protected] in continuation of policy no.[protected] and[protected].

6. During this period of 17/06/2009 to 16/06/2010 ailment of Kidney was diagnosed. This complication developed after stone removal treatment (ESWL) at Ludhiana.

7. So, we have submitted claim for treatment of kidney under policy no.[protected].

Your above mentioned letter states that claim is rejected due to pre existing disease for past 4-5 years, which is wrongly assessed. It is very clear from the fact that claim for stone treatment was already paid, one time cashless and one time reimbursement (Partial amount pending).

So, complication arising out of ailment for which claim has already been paid could not be pre existing disease. Also there was no ailment diagnosed during 1st year of policy inception and same was diagnosed only during second year for which claims have already been paid partially.

So you are requested to please arrange to pay the claim amount at earliest.
Policy no.[protected]

Its a reliance mediclaim

My uncle is not given teh claim money back. He is told that you sent us your bills after a week and you should have informed us when you were in hospital. What is taht nonsense.

He got operated with all screws in his bone such a bad situation for an old man alone in the city. You want us to inform.

Claim amount is 1lakh.

They are not giving the money back.
This paramount company is doing nothing . We are filing a case on them this Monday via consumer court on hare. reliance is equally responsible for this.

Vijay Sharma

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