[Resolved] Reliance General Insurance (Motor Claim) — Claim not settled by Reliance General Insurance Co. after 7 months
DDAVINDER KUMAR AGGARWAL
Claim not settled after 7 months
I am Davinder kumar aggarwal father of payal aggarwal r/o A-6 238 Paschim Vihar, New Delhi. My Car Santro No. DL8CJ 2783 has been theft in A-6 Paschim Vihar on 1st May 2009. I had the Motor Insurance from Reliance General Insurance CO. Ltd. vide Insurance Policy No [protected]. I have submitted all the required documents to Mr Sunil Jain (Investigator of Motor theft) appointed by Reliance. . Now it is 4 Months to submit all the documents to them. I am regularly doing follow up with them for the Claim Amount but they are really not giving the proper response and My Claim NO. [protected].
I want to inform that I am getting to much problem in
getting claim of my theft Santro Car No.DL 8CJ 2783. I have
submitted all required documents in the month of june and
since then I am waiting for the claim Amount.
I have called many times to their office in New Delhi. and speak
with madam Priyanka . In August she told me that claim is cleared by one officer and the second officer will clear the file with in one or two days. But in last of august she told me that you contact with Mr. Sanjay Vats the sr officer in claim deptt. I called many times with Sanjay Vats but he not give a satisfactory reply. In Sep. they appointed a new surveyor Mr. G.B.Mathur who contact me on 13-09-09. I give him all the documents which was required by him on 13-09-09. After that he assured me that the report is habited in two or three days then your claim is settled. After that I called many times with Sanjay Vats and Mr G.B. Mathur but they always reply that some our side requirement is pending which is cleared in one or two days after that your claim is settled. At last i visit office in plot no 60, Modi Mills complex on dt. 10-11-09 vide company visitor resistor sr no 8 and meet personally with Sanjay Vats. he promised me to clear the claim before 15-11-09 as all the requirement is complete. I contact on dt 18-09-09 to Mr Sanjay vats then he told me that some requirement is pending. it will take one or two months from today. You book complaint on call centre
Please help me to getting the claim amt. asap
Complaint marked as Resolved Aug 14, 2020