[Resolved] Reliance GSM Prepaid — Unwanted deduction of balance | |||
sir My name is Naukhez Naushad and i am using reliance gsm prepaid services. My mobile number is [protected]. Yesterday Rs 30 of my balance was deducted and when I called the customer care they told me that I have activated a cricket pack for which the amount was deducted. I have never activated any pack and when i told them they refused to accept this. Now they are refusing to refund the money deducted. They always activate some pack or other witout my permission. I am fed up with all these and I would like to complain about these unhuman activity by reliance company and I want u pls take some action against them. after activating the donot disturb service still i get unwanted calls. Please help me to get back my balance back and do needful. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Dear sir,
My prepaid mobile number is [protected] on this number automatically activate caller tune and more value added services pleas deactivate urgent because all my money is west in this service please.
My prepaid mobile number is [protected] on this number automatically activate caller tune and more value added services pleas deactivate urgent because all my money is west in this service please.
RCOM prepaid GSM — Money deducted for Movie Masala
Dear Sir,I got a call from reliance , summary of conversation "He is calling from Rcom, and company has launched Movie Masala package, thanks for my time." that's it.
After that it deducted 50Rs from My account, without asking whether i want this or not. I was not even notified that i have been subscribed.
Was this my fault that i picked his call?
This is not a maater of 50/-rs but the matter of cheating consumers. If no action is taken in 3 days then I will have to move to Consumercourt.
Request you to correct your process.
Thanks
Ajeet Kumar
+91-[protected]
Hi Ajeet,
As per our discussion, you have been informed about the deactivation of the VAS pack and the waiver for the same has been posted into your account.
Regards,
Reliance Communications Online Support Team
Your feedback is important to us. Keep Posting!
As per our discussion, you have been informed about the deactivation of the VAS pack and the waiver for the same has been posted into your account.
Regards,
Reliance Communications Online Support Team
Your feedback is important to us. Keep Posting!
Reliance Communications — Money deducted for Movie Masala
Dear Sir,I got a call from reliance around 1 pm on 25/11/2010, summary of conversation "He is calling from Rcom, and company has launched Movie Masala package, thanks for my time." that's it.
After that it deducted 49 Rs from My account around 9:49pm on 25/11/2010, without asking whether i want this or not. I was not even notified that i have been subscribed.
Was this my fault that i picked his call ?
I have called to Customer Care but they are saying that they won't be able to refund my money ! They are also saying that i have activated this service by pressing button from my Handset which i have didn't , all i did is just picked the call !
This is not a matter of 49/- rs but the matter of cheating consumers. If no action is taken in 3 days then I will have to move to Consumer court.
Request you to correct your process.
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Reliance Prepaid — unwanted balance deduction
I have found deduction in my prepaid balance of Rs.40. On dicussion with Reliance care, he said it that,You activated voice chat which is not right, when I refused, he did agreed with me.So help me.
Regards
Dilip Singh Hada