[Resolved] Reliance Gsm Service — wrongly deduction of money

damodar 1234

from Gurgaon, Haryana

Address:

Kangra, Himachal Pradesh

Sir,
My mobile No is [protected]. On 30/11/2010, Reliance GSM service has deducted Rs 60/- (Rupees sixty only) from my balance in the name of "JOKES" and "VOICE SERVICES". I here submit that neither I have activate these two services directly or indirectly from the Reliance GSM nor I have requested for this. Why they have deducted money. Not only that two days earlier they have also deducted some money for other service, which the customer care told me, and the services as mentioned by the customer care could not understood by me.
Why there is no such procedure in Reliance GSM Service where if a customer wants to activate any services, that has to be forwarded through a message. Why they have activated any service through their advertise, without receiving proper message like "ACT ------" or "START ------".
Sir Please direct Reliance GSM services to refund my money.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Complainant2866878

I am also facing the same problem. It's so frustrating to not to get a simple message from Airtel connection. It's been 2 weeks since I took the connection and till date the same problem still exists. I already logged a complaint 5 times and they just keep blaming Airtel. I logged a complaint with Airtel and they say it's resolved. Final status is problem is still there and I still don't get messages from Airtel mobile. Even there is a problem with network most of the times. No actions are taken on the logged complaint. Please stay away from Reliance GSM connection.

john weslin

from Mumbai, Maharashtra

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vinit kumar

from Nagar, Rajasthan

Reliance GSM Service — deduction of money from my cell

without any request for the activation of caller tunes, they have activated and deducted 30 rupees. i got the sms

vinit
no: [protected]
kolkata

Dhanraj V. Mistry

from Mumbai, Maharashtra

without any request for the activation of caller tunes, twice since last two months they have activated and deducted 30 rupees. i got the sms I even complained with customer but they says my requsst is true and customer executive is always rude

RAKHI LAHOTI

from Pune, Maharashtra

please tell me outgoing calls from GSM no [protected]

drparesh007

from Delhi, Delhi

Reliance GSM Service — Money deduction

My mobile number is [protected]. Today on 7th august at 10.30 a.m. i got message from 56694 relience service that my voice chat subscription has been renewed and rs.30 has been deducted from my account but my complaint is that i never activated this service before than how could they renew? When i called to customer care they repeatedely said that it is renewed because it was activated when i asked to talk their supervisor they said they r in meeting so call back after one hour. I called three times but they replied same so please suggest me what can i do for this trouble?

deb kumar

from Digboi, Assam

Reliance GSM Service — deduction of money

Sir,
My mobile number is [protected]. Since for 4 months, Rs. 30 is been deducted from my balance each month. To know the reason I have also dialed the customer care number about 200 times but it always said network busy. I want this problem to shorted out as soon as possible.

RAJENDRA RAJBHAR

from Mumbai, Maharashtra

Hi
I'm Rajendra Rajbhar, I had recharge on line my GSM mobile [protected] on 20th June, 11 the amount is Rs30.00 only but due to net work error my cell was not recharger & the amount was detucted from my SBI account. kindly refund the amout same to my SBI account.
Amt deduction details as follows.

POS[protected] AVENUES INDIA PVT LTD MUMBAI

Regards
Rajendra

amar115

from Mumbai, Maharashtra

Reliance GSM Mobile — refund of money wrongly charged by me

Sir I want to state that i wrongly deducketd my amount on 14 Sep 2011 by a couller tune service activate throu reliance or which i did not get any balance. I contacted with customer care for the same stating that as i had wrongly charged my number it is my request that please refund my money by giving me normal recharge my mobalie no -[protected] and my alter net moabile no-[protected] name amar nath ojha