Reliance Communications Complaints & Reviews

i have a no [protected] company promise me as on 7th oct,2010 that they give me two months onnet call free subscription. but they charge all calls in my bill and disconnect my phone due to overlimit.when i talk to customer care they told me i have to pay the wrong bill then they will start my services.i am suffring from last 6 days due to disconnect my phone.i lose my buisness also.my alternate no. is [protected].plz solve my problem as early as possible

I had deactivate my RS 39 sms pack successfully on 25/10/10 and got the message for same on my mob no [protected].But on 22/11/10 I got deduction of Rs 39, contacted customer care for the same & told the whole matter. they told Ur request will b resolved in 48 hr & given a service request no:[protected].But still no money is returned back & by contacting customer care again they told we dont have Ur unsubscription request for Rs 39 sms pack & hence we wont return. Bur Sir I had confirmation of deactivation for the same one month earlier then how can they told that they dint had the request for unsub.

Sir , I got the same amount deduction from 6-7 month, how can I have two sms pack on the same no how can this b possible to have two sms pack on the same no,Rs 19 as well as Rs 39. PL chk the earlier cdr detail since last six month & pl do the needful to get me returned back the whole amount.

Sir pl do the needful, because no one tells the truth at customer care even contacted then. Pl do hte needful.

Dear sir,
my Mobile no. is[protected].
I have recharged my phone at the price 110 rupees on 23/11/10.I have not called anywhere nor the mobile was on - balance.On 24/11/10 at 6:23 a.m a message came that my account balance is 3.20 rupees.
This type of thing has happened 3rd time . We are trying to call customer care from many days but it doesn't get call so what can we do.Please tell me on my mail.
My mail id is - [protected]@yahoo.com

Hi,

I had got a reliance recharge done for my mobile number: [protected] on 1st November for Rs 325. However the company has not done my recharge yet and on filing the complaint they say that this scheme is not meant for you. If this is the case , why have they accepted the payment at the first place ( they agree that they have got the payment) ? I lodged a complaint in the customer care : (complaint no is:[protected] but they have closed the complaint !!

Please advise as to how to get back my money or get my mobile recharged.

Dear sir
I was purchased a reliance sim no. [protected] one month ago after completing all the reqired documents & conditions But four days ago the service of sim is closed by the service provider without informing me.I tried to contact customer care but they put my call on hold after 45-60 seconds. I am very upset for this kind of service.

Pls sir help me for this. Thankig You
Narender Kumar
Alwar (Raj.)

Dear Sir,
This is to mention that I am a subscriber of Reliance mobile service and my no. is [protected]. Since, beginning I have been receiving numerous calls and SMSs from Reliance regarding various offers of the company. Frankly speaking, I am not at all interested in such Calls & SMSs which are hignly disturbing.
I request such calls as mentioned above may please be stopped with immediate effect.

Thanks.

(B.M.Baral)

Dear Sir/Madam

I have a Sim card of reliance GSM and the no is [protected], tomorrow 60 rupees are deducted from my balance without any reason.This is not the first time, they did this in the past also. I think
R Com is third class service in India. I want my balance return as soon as possible.

So, I request you please draw the attention on this matter I am very grateful to you.

Thanking You

[protected],
Dear sir/madam,
I have recharged my phone reliance prepaid number [protected] with rupees 550/- about one and half year ago due to which I expect to have all local calls @50 paise as was indicated by the service. Until recently I was charged so but all of a sudden I am being charged one rupee per call.
Now, when I called the customer care for enquiry at 198, the person spoke that there was no such offer anytime or it should have been recharged for one year term only. I have not got recharged with any other jaadu pack any time.
Once, 3-5 days back one another customer care person told that I was being charged 99 paise per call. The next day when I called again, I was told that I was being charged 50 paise per call.
Not only this, several compliants about the customer service people who attended my enquiry, request, or calls for compliant; about the rage with which they speak, about the information they give ....
What should I do? Shall I simply cancel my number and go for any other service? Can I be helped in this matter? If yes, how? Please suggest.

Hello there,

My parents have been using the Reliance Landline connection & internet from past 3 years and recently they've been having issues with the phone modem. They had to wait for almost a month to get the phone replaced (told the piece was outdated so replacement took more time) but now they are left without an internet connection, Is there something we can do about this? My Dad keeps visiting the local office in Kollam but they have turned out to be of no help at all nor are they convincing technically.

Appreciate a quick response on this.

Thanks
Divya

I m Navneet Soni,My Cell no.[protected].i m complaining that suddenly 2000 Rs.balance has been deducted without any usage Already 10 Time complain has been send but not response for balance refund.Last time i m talking with Mitesh DAKC and given resolution that case escalated to head officer.if my balance not refunded after than i will go consumer forum.i have proof fully documented with software.

Regard's:
Navneet Soni
B.com LLB(Advocate)
+91-[protected]

3 days ago i was using my reliance sim normally, than in the evening i called Coustomer care to repot my complain o[censored]nfair charge of money. one of the guy named Rajesh recived my call., when i was telling him my problem, he refuses to hear me, and started behaving as a child. then i just started replying in the same way he did. and at the end of the conversation he just said that he 'll show me smthing unpredictable within next 2 days. and the next day when i woke up they just bared my sim. taking a fake complait that i hav lost my SIM and i want to Block my SIM.
now it BARED.
how they can bared my SIM,
I have Paid for the SIM, it was not for free...
now according to them i hav to resubmit the whole Documents .... is this not a Harrasment for me..!!
why i'll resubmit the documents if it was their fault, who 'll pay for it.
Is this the way to behave Coustumers...??

Sir,
My reliance no is [protected]. From 18 nov 2010 no any one reliance user can connect my no. when they want to contact me they get some message on his mobile. Message are like this- Beep sound, Network not available, Mobile is switched off & Temporarily out off services. I have register compliant at 19 nov 2010.They have not taken any action regarding my problem. Then I have again complaint register on 20 nov 2010. But at this time they are not taken any action. This is very hectic for me. I am using reliance from last 6 years. But at that time i am very frosted because there are no any solution taken by your side. If you not able to solve my problem tell me clearly . I will leave reliance and take another connection.

my mobile no. is [protected].Daily i am getting unnecessary/unwanted calls on my mobile.
i just want to stop it.
please help me.

Dear Sir, Date[protected]
Namaskar

Sub: Pending Retailer Claim

Parvesh chhabra (Reliance Distributor) Sadul Shahar dist.sriganganagar rajasthan ka rehne wala hu. main 5 year se apki company k sath kaam kar raha hu. sadul shahar area ik chota sa kasba hai jiski population 20000 ki hai or kaam karne wale Retailer 5-6 hai. meri per month 800-1000 activation ki average hai. Sab bahuta sahi chal raha tha. Lekin jab se mare area ki team change hui hai tab se mare kaam me down fall shuru ho gaya risen hai ki aapki team ki sadul shahar me 30 dino me ik bhi visit nahi hoti. Mr. suraj singal jo ki team lead hai maine unse ik bare me bahut baar baat ki lekin unhone koi positive work nahi kiya. Retailer claim ko lekar kafi pareshan rehte hai. Claim time par nahi diya jata. Jo retailer claim mangne k liya team ko call karte hai to team worker retailer ki call attend nahi karte. Mr. Suraj Singal (Team Lead) or Rajan singh ™ jan+feb+march 2010 month ki scheme sadul shahar market me launch kar gaye the. Jisse sabhi retailer ne bahut achi activate ki. Lekin unke Jan+feb+march 2010 claim ka paisa abhi tak company ne clear nahi kiya. Main 3-4 mahine se continuously Mr.Rajan Sing , Mr. suraj Singal, Amit Melhotra, Vikas Ji sabse baat kar raha hu . kisi ne bhi meri problem solve nahi ki. Retailer bahut pareshan hai or ab condition yahan tak paunch gayi hai ki Retailer meri distributor poin par gali galoch karne laga hai. Maine claim k liye aapki team se kafi baat kar chukka hu. Lekin koi abhi tak koi solution nahi mila . solution k badle mujhe team lead se dhamkiya milne lagi ki apko distributor point se hata diya jayega. aab to ye condition ho gayi hai ki amit melhotra meri call hi attand nahi karte. june 2010 ka slab ka claim bhi pending hai. Sir aap tak mere problem pahunchane ka sirf ye hi maksad hai ki aap meri problem jarrur solve karenge. Aapke reply k intzar me aapka azeez… Parvesh Chhabra

Thanx & Regards
Parvesh Chhabra
Bhagat singh market
Sadul shahar
[protected]

I m a regular reliance mobile customer since the year of 2007. I repeatedly send complaints to the different concerned departments. But my problems are not resolved till today. My main complaints are frequent signal break (network fluctuation), network busy, low coverage, nil network etc. By this mail I request you to inform me through written communication about my status of complaint within a very 15 days and also requesting you to resolve my grievance quickly.. Yours truly Ankan Kishor Baruah.

My Dear Reliance CDMA Customer Care Manager,

Cell No [protected] CDMA

Hats of to yopur team for this aggressive marketing through which your executives disturb me with minimum 06-08 calls and 05-08 sms including sundays!!!

I wemt to the extent of going to one of your office and DND SMS details were given to me but also your guys informed that as per TRAI regs it would take 60 days for this do not diturb activation.

WOH WOH!!!YOU HAVE ALREADY SCREWED ME TILL DATE ANDI CANNOT DIGEST ANYMORE FOR 30 DAYS TO PASS BY THAT YOU SINCERELY ABIDE BY TRAI REGS!!!

PLS HELP OR ELSE I DONT MIND THROWING THIS BLOODY SERVICE OUT OF MY POCKET!!

SORRY TO PUT THIS LANGUAGE BUT YOU HAVE FORCED ME INTO THIS!!

ANY MORE CALLS FROM YOUR MARKETING GUYS WILL BE DEALT WITH LOTS OF LOVE!!


SAJI
[protected]

As a reliance subscriber bearing no [protected] I'm getting problem since i've recharge Rs.29 for interconnection. How this BOYZONE TASHAN was activated I'm unaware, in this regard I've contact to customer care but they were unable to help me.Every week I get a sms from Tashan for renewal but the no for deactivate the boyzone is useless. Now I want to know how will I deactivate this service whether I'ld go to consumer forum or through the SIM in the Dustbin

Dear Sir,
This is to inform you that after seanding several emails to Reliance customer care and serviceassurancecell. only reply that we are forwarded your complaint to relevant departmant for redressal from
Prashant Kumar on 6 Oct.2010,

Moumita Chandra on 11 oct.2010,

Chinnaya Padhy on 22 oct.2010 &


Bipin Tiwari on 26 oct.2010. but i am suffring since long. No one from Reliance communication execetive has been contected with me.
This attitude of reliance communication show that they don't care about there old customers because they have already charge handsome money from old customer.




Ramswaroop Chaudhary
Mob. No. [protected]

im experiencing very slow internet connectivity in my reliance wireless broadband. the average download speed is just 3kB/s. signal strength is also good but the speed is as same as the dial up connection. im very disappointed with this. the actual speed i should get is 3.1mbps

Dear Sir/ Madam,

Some unknown person from the number :- [protected] is disturbing me from last few days from Nov 4th ,2010 till date. I had made a complaint in Reliance communications customer service number 198, but no action has been taken by them still.