[Resolved] Reliance India Mobile — Complaint Number:[protected]:Unauthorised Deductions:VAS SAREGAMA | |||
Dear Sir/Madam, I would like to inform you that I am a prepaid user of Reliance Mobile and on daily basis I see a deduction of Rs.5/- to Rs 10/- with an SMS saying that Amount Charged To VAS Saregama WAP Rs.5.00. It has been happening since last week and on calling Customer Care at 198 I get assured that it wont happen again but still it’s happening every day. The Customer Care also issued a complaint Number[protected] on 15/09/2012 but nothing happened. The same amount got deducted today also i.e. on 16/09/2012 .Out of desperation I am writing this to Consumer Forum. Please get this issue resolved and I assure you all cooperation from my side. Regards, Anurag Sharma [protected] Complaint Number:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
Dear Sir/Madam,
I would like to inform you that I am a prepaid user of Reliance Mobile and on daily basis I see a deduction of Rs.5/- to Rs 10/- with an SMS saying that Amount Charged To VAS Saregama WAP Rs.5.00.
It has been happening since last week and on calling Customer Care at 198 I get assured that it wont happen again but still it’s happening every day. The Customer Care confirmed me about deactivation of service on 30 Sep and 03 Oct 12, but nothing happened. The same amount got deducted today also i.e. on 03 Oct 12 .Out of desperation I am writing this to Consumer Forum. Please get this issue resolved and I assure you all cooperation from my side.
Regards,
Amit Pratap
[protected]
I would like to inform you that I am a prepaid user of Reliance Mobile and on daily basis I see a deduction of Rs.5/- to Rs 10/- with an SMS saying that Amount Charged To VAS Saregama WAP Rs.5.00.
It has been happening since last week and on calling Customer Care at 198 I get assured that it wont happen again but still it’s happening every day. The Customer Care confirmed me about deactivation of service on 30 Sep and 03 Oct 12, but nothing happened. The same amount got deducted today also i.e. on 03 Oct 12 .Out of desperation I am writing this to Consumer Forum. Please get this issue resolved and I assure you all cooperation from my side.
Regards,
Amit Pratap
[protected]
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Relince Prepaid connection — UNAUTHORISEDLY DEDUCT AMOUNT
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