Reliance Communications Complaints & Reviews

I am a prepaid Smart GSM customer and i had recharged my 3G data pack online on the 21st Sep by Rs 255/- and the benefit was was not given again after complaining that to the reliance center and the customer care nothing was done. On the 30th of Sep i visited the reliance store and complained the same and had recharged the same data pack of rs 255/- the problem still exists. i had complained this many times to the reliance center as well as the call center nothing has been done till date. Now i want my refund and would also like to surrender the connection.

Regards

Trilochan Bumbra
mobile no [protected]

Hi,

I have recently changed my service provider to Reliance GSM from Airtel. Unfortunately I am dissatisfied by the 3G speeds that I am getting. Its a meagre 60kb/s on average. Upon talking to customer care, I was told that there was no technical problem from their end. For reference, I use Motorola Fire XT (3G enabled) android handset. Kindly resolve the issue.

Karun

my reliance phone no is[protected] is not working from 25 august 2012. so many time request in call centre but still not working .. and they are giving bill and forcing to paid it..i m requesting to look into mater seriously and reduced my rent

I BOUGHT A DATA CARD FOR 1499 post paid 350/- + service tax from reliance communications They gave a free gsm sim card post paid and promised me that minimum charge was only 199//- afterwards every month they raised a demand note for 730 rupees which I refuse to pay . I would like to cancel my subscription to GSM phne connection but want to retain the data card service for they are willing to oblige..
I request TRAI to intervene ,and permit me to pay for only for datacard
gsm no [protected]



R.RAJAMANI
4/191,SIDCO NAGAR VILLIVAKKAM CHENNAI 600049

I have GSM prepaid connection from Reliance (phone number [protected]). It is mostly for emergency situations. In fact, I have not used it at all for the past 4-5 months either for incoming or for outgoing. But I find that all my balance (more than 400 rupees) vanished. When I called reliance, they said that it was due to caller tune and some other plan which takes out 30 rupees and 10 rupees every day so I end up using up more than 100 rupees each month without using the phone at all. I never subscribed to any of these services. They promised me that they will reverse these charges but only reversed 10 rupees and that too is gone the next day, again without using the phone. Now when I call them, they claim that their server is down so they can not help.

I would like your help in stopping Reliance from playing this fraud and reverse these charges from my account. Thanks for your help.
I can be reached at[protected]. Thanks.

RELIANCE IS DEDUCTING BALANCE IN REGULAR INTEVALS. IF YOU READ THE ENTIRE MAIL WITH ALL THE TRAILING YOU WILL KN OW.

Dear Mr. Sandeep.,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding amount deduction.

We regret for the inconvenience caused in this regard.

Kindly note that, as per our records the amount deduction of Rs. 19.5 is for SMS pack.

Assuring you of our best services always

Thank you for choosing Reliance.

Warm regards,

Mahalakshmi T
Officer - Customer Care
Reliance Communications Limited.

For further details, you may contact us via:

Web-site
www.rcom.co.in
Email ID
[protected]@relianceada.com
Customer care no.(query)
*333 (Chargeable at 0.50/ 3 min)
Customer care no.(request and complaint)
198 (toll free)
Customer care no(any other phone)
[protected]Prefix STD code with 30333333, other than four metro locations)
CDMA prepaid account balance – Inquiry no.
*225 (Toll free) from your Reliance Mobile








-----Original Message-----
From: Sandeep Das ([protected]@gmail.com)
Date: Thursday, October 04, 2012 10:06 AM
To: [protected]@relianceada.com ([protected]@relianceada.com); President.[protected]@relianceada.com (President.[protected]@relianceada.com)
Cc: [protected]@nic.in ([protected]@nic.in)
Subject: Fwd: UNDUE DEDUCTION FROM BALANCE - VAS SMS PACK

Dear Sir,
To get the complaint docket number you need to call *333 which is painful as very rude customer care people from your department take a long time to do that and you also charge 50 paisa for that. Its a matter not only o[censored]nduly charging Rs.. 19.50 this time but doing this on a regular basis (a few of which I have noticed as you can see in the trailing mails). Anyway I am lodging a consumer court complaint regarding the same and also informing the grievance cell of the DoT.


Regards
Sandeep Das
S/o Mihir Kumar Das
[protected]

On Thu, Oct 4, 2012 at 9:58 AM, President Services <President.[protected]@relianceada.com> wrote:
Auto Reply


Dear Customer,
Thank you for bringing this to my attention. Will have this investigated and addressed immediately. In case, you have not provided your complaint docket no. received from appellate office, I will not be able to take this further.

Regards,
Head - Services
Reliance Communications



The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.



[protected] Forwarded message[protected]
From: Sandeep Das <[protected]@gmail.com>
Date: Thu, Oct 4, 2012 at 9:55 AM
Subject: Fwd: UNDUE DEDUCTION FROM BALANCE - VAS SMS PACK
To: [protected]@relianceada.com


Dear Sir / Madam,
Since there is no response from your side regarding the trailing mail. Please let me know that you will keep continuing doing these king of misdemeanors inspite of me mailing and breaking my head every 2-3 months. Does anybody have time for all that. I am lodging a complaint in the consumer court and will shift to Airtel or Vodafone.


Again you have unduly registered me to another VAS SMS PACK and deducted Rs. 19.50 from my account today 03/10/2012. I am already registered to SMS PACK Rs 39.
Refund the Rs. 19.50 immediately.

Yesterday I bought a 1.2p/sec pack for my prepaid (and made a test call in my VODAFONE mobile for 2 seconds but the deduction from my balance was 5 paise instead of 2.4 paise).

As soon as the SMS of deduction of Rs. 39 came I got this VAS SMSPACK deduction of Rs. 19.50 again.

PLEASE MAKE IT CLEAR THAT I DO NOT WANT ANYMORE VAS OR OTHER SERVICES FROM YOU other than what I buy online.

This time I am not going to take it lightly and am a media professional. I have handled mainline advertising for AIRCEL and HUTCH (http://visualcv.com/onemadartist) and now I will make a big issue of it and I have lots of contacts in RTI's NGOs.

Regards
Sandeep Das
S/O, MIHIR KUMAR DAS
Mobile: [protected]



On Wed, Jun 6, 2012 at 7:37 AM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:
Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding SMS pack wrongly charged issue.

We regret for the inconvenience caused to you in this regard.

Kindly note that your complaint has been registered vide Service Request ID:[protected] and the same will be resolved within 2 days.

It is our pleasure to assist you.

Regards,

Nijil
Customer Care
Reliance Communications Ltd.

For further details, you may contact us via:

Web-site
www.rcom.co.in
Email ID
[protected]@relianceada.com
Customer care no.(query)
*333 (Chargeable at 0.50/ 3 min)
Customer care no.(request and complaint)
198 (toll free)
Customer care no(any other phone)
[protected]Prefix STD code with 30333333, other than four metro locations)
CDMA prepaid account balance – Inquiry no.
*225 (Toll free) from your Reliance Mobile

-----Original Message-----
From: Sandeep Das ([protected]@gmail.com)
Date: Tuesday, June 05, 2012 09:30 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: URGENT CORRECTION - DEDUCTION INSPITE OF DEACTIVATION OF SMS PACK

Dear Sir / Madam,
I had unsubscribed to SMS PACK 39 last month. But you still deducted Rs.39 and I called
*333 and then got the refund and a promise o[censored]nsubscription.

But this month on 03 June 2012 you again deducted Rs.39 inspite of your promising of having unsubscribed it. You can check the call records from my number [protected] to *333.

Is this a joke or what? This time I am not going to take it lightly and am a medium-profile media professional. I can make a big issue of it and I have lots of contacts in NGOs.

Regards
Sandeep Das
S/O, MIHIR KUMAR DAS
Mobile: [protected]




On Sun, Jan 1, 2012 at 8:49 AM, Sandeep Das <[protected]@gmail.com> wrote:
Dear Mr. Selvakumar.P
Thanks for the great support.

Regards
Sandeep Das

On Sat, Dec 31, 2011 at 5:24 AM, [protected]@relianceada..com <[protected]@relianceada.com> wrote:
Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding VAS related.

We checked our record, as per that HngmaFullFun7subscription pack has already been unsubscribed. However you will receive alerts till its validity (i.e up to 2.1.2012).

We value your association with Reliance.

Regards,

Selvakumar.P
Customer Care
Reliance Communications Ltd.

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com

To know your CDMA Prepaid Account balance, please dial *225 (Toll free) from your Reliance Mobile.

For any queries about our products or services, please dial *333 (chargeable)
For Service requests & complaints, please dial 198 (toll free) from your Reliance phone. You can also reach us on 30333333 from any other phone.



-----Original Message-----
From: Sandeep Das ([protected]@gmail.com)
Date: Friday, December 30, 2011 12:04 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference to your e-mail

Dear Mr. Mohanaram G,
Thanks for the help.

But this morning I am still getting the HngmaFullFun7 messages and I am afraid this will again lead to the same in-convenience for both o[censored]s.

Regards
Sandeep Das


On Thu, Dec 29, 2011 at 10:10 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:
Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to the e-mail regarding the dispute in VAS pack.

We apologize for the inconvenience caused in this regard.

As per your request, the HngmaFullFun7subscription pack has been deactivated and the refund of Rs.7/- has been posted in to your account. We hope this will not happen in future.

We value your association with us.

Regards,

Mohanaram G
Customer Care
Reliance Communications Ltd.

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com

To know your CDMA Prepaid Account balance, please dial *225 (Toll free) from your Reliance Mobile.

For any queries about our products or services, please dial *333
For Service requests & complaints, please dial 198 (toll free) from your Reliance phone. You can also reach us on 30333333 from any other phone.



-----Original Message-----
From: Sandeep Das ([protected]@gmail.com)
Date: Wednesday, December 28, 2011 10:02 PM
To: rcomappellateauthority.[protected]@relianceada.com (rcomappellateauthority.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: 'Reliance=[protected]' Reference to your mail.

Dear Sir/Madam,
My Reliance No. is 091-[protected].
Again my balance of Rs. 7/- was has been deducted unscrupulously on 25th December 2012 as the same strange SMSs 'RM-HNGAMA" had started coming inspite of my complaint last time to stop them once and for all.

In-spite of pleading last time (when I was deducted Rs. 7/- for some strange SMSs that Reliance has been sending me without my knowledge - please see trailing mail) stopping all VAS without prior notice or approval, you have repeated the same misdemeanor.

I cannot call *333 and waste my precious time as usual every month to get this issue solved.
This way Reliance prepaid cannot deduct money regularly without consent or knowledge of their customers.

THIS IS A PURE CASE OF HARASSMENT IN-SPITE OF REQUESTS AND COMPLAINTS.
PLEASE RESOLVE THIS ISSUE IMMEDIATELY AND LET ME KNOW IF I NEED TO GO TO OTHER MODES TO GET JUSTICE ASAP.

Regards
Mihir Kumar Das
Mobile: +91-[protected]




On Sat, Nov 19, 2011 at 6:44 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:
Dear Customer,

Thank you for contacting Reliance Customer Care.

We regret for the inconvenience caused in this regard.

This is with reference to your e-mail regarding vas pack issue.

Kindly note that, as per our records under ID:[protected],the waiver of RS.7/- has been sent to your account.for further information revert to us.

We value your association with Reliance.

Regards,

Krishnakumari.DK
Customer Care
Reliance Communications Ltd.

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com. Dial *225 to get your CDMA Prepaid Account Balance Information.

For any queries about our products or services please dial *333 (chargeable for 3min/50paise) or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone.






-----Original Message-----
From: Sandeep Das ([protected]@gmail.com)
Date: Friday, November 18, 2011 08:45 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Reliance Prepaid deducting money without my knowledge and approval

Dear Sir/Madam,

My Reliance No. is 091-[protected].

I am subscribed to 1p/sec call charges across India and1p/SMS across India.

I received an SMS 'RM-HNGAMA' saying Bipasha Tips for a few days which I thought were promotional and did not bother....

Suddenly on 18 Nov 2011 I received an SMS saying that Rs. 7 will be deducted from balance per week and to unsubscribe I need to SMS 'UNSUBBFT ' to 54646 which I did. I got a confirmation SMS for the same but still Rs. 7 got deducted.

I complained to *333 and was given a complaint number[protected].

My balance is perputally being reducing and when I noticed the SMS on research on my usage from dialled calls and balance I found that Reliance has been deducting considerable amounts without my knowledge.

To illustrate two examples:
<18:24 p.m. - 16/11/2011 Balance Rs. 129.33>
<12:28 p.m. - 18/11/2011 Balance Rs. 117.06>
I called for 00:05:03 = 303 seconds approximately and sent 1 SMS = Rs.3.04
THEN HOW DID RELIANCE DEDUCT Rs. 12.27 when they should deduct Rs 10.04 (including the Rs. 7 'RM-HNGAMA' which I have noted before and also have complained about)


<12:28 p.m. - 18/11/2011 Balance Rs. 117.06>
<18:36 p.m. - 18/11/2011 Balance Rs. 113.06>
I went to sleep after this (in between the two timings mentioned above) did not make and calls or SMS. But Reliance deducted Rs. 4 from my balance to my amazement even after complaining previously to resolve my issue (complaint number[protected]

This way Reliance prepaid had been deducting money regularly.

PLEASE RESOLVE THIS ISSUE.

Regards
Mihir Kumar Das
Mobile: +91-[protected]

I am Mohd Asif. My reliance netconnect postpaid datacard was on "SAFE CUSTODY" since may for which I was paying Rs 100 per month. But this month I got a bill of Rs 1100. when i asked the customer service representative, he said that " your safe custody has been stopped and you have submitted your documents at the reliance gallery on 31st August,2012 for stopping this service and Rs 800 plan has been activated on your no. I never sent my documents to them, neither did i ever request them to stop my "safe custody". Also i would like to mention that the bill shows 0 MB usage.
My datacard number is [protected].

I was the user of Relience 3G data card. I used this 2 or 3 month. after uses a month I paid their bill, but due to some reson, this payment had been refund automaticall. in this process, its passed 20 days. after then they stop their services for me. after few days they send me 2 months bill, which I did not use. in this continuty I had conversation with their custmercare executive and they compensate this ammount till 1000, just because they generated the unwanted bill of 1800 something. but suddenely I received a call of his lawyar, and he inform me that he had file a legal case against of me. Can they tell me, what the hell is this.

I have requested porting out of reliance. I have attempted this thrice by even paying advance bill amounts so that there is no problem. The customer care and sales team of reliance keep calling me to convince me to stay back even after repeatedly telling them that I am not interested. They keep delaying the process until eaach porting request expiry date. It is very frustrating - it is the worst experience ever for me.

Porting request Number: RM215662

I would really appreciate it if you can help me in this regard.

Urgently want to block my Reliance SIM CARD
Dear Sir/Madam,

I am SHAILENDRA SINGH. Today I lost my reliance CDMA (LG handset) pre-paid SIM card connection at somewhere. Could you please immediately block my Mobile no. [protected]. Please update me once you will blocked
it.
Thanks
Shailendra singh
Mob: [protected]

Hi this is my reliance gsm number [protected]. I'm using this number from very long back, nearly 6years. Balance getting deducted is a usuall thing in this. Its just disgusting. I lost so much of money because of some bloody packs getting activated by itself with any my proper involvment into that. Then i activated do not disturb pack. Its ok then. But now again my balance is getting deducted. And its showing a sms, your pick of day service pack is renewed. How it could be possible without any such involvement of mine. Recently Rs45 is deducted. Plz solve this problem. And i want you to refund my balance back to me

Hi,

I am new to Reliance GSM & am facing issues with roaming as I am not allowed to roam on rival networks (something Airtel & others allow). This is a major handicap in places where there is no signal of Reliance GSM. With Airtel I remember I could roam on networks of Idea & Docomo at places where their own signal was very weak. Yesterday I went to a village near Haryana-Rajasthan border (beyond Manesar) & could see my phone having zero signal for the entire day whereas Vodafone, Idea & Airtel users were having no issues. Please look into this as I am a frequent traveler & have switched to Reliance because of the fact that they offer roaming free plans.

Karun
+91 [protected]

DEAR SIR/MADAM,

I AM REHUL PATHAK.MY MOBILE NUMBER IS [protected].THIS NUMBER BELONGS TO RELIANCE COMMUNICATION NETWORK.I HAVE DONE INTERNET RECHARGE OF RS.97 ON 28/09/2012 AND ALSO ON 03/10/2012 (TIME 9.43AM).ON THIS RECHARGE I HAV TO GET 300MB DATA USAGE OF 3G SERVICE.BUT I DID NOT GET THAT.AND FROM 28/09/2012 TILL 3/10/2012 RELIANCE COMMUNICATION HAS DEDUCTED ALL MY MAIN BALANCE TALKTIME AROUND OF RS.210.00.AND NOW AGAIN AFTER COMLAINING THIS ISSUE TO RELIANCE COMM CUSTOMER CARE THEY ARE TELLING THAT DATA WILL BE GIVEN IN NEXT 2DAYS AND THE DEDUCTED BALANCE WILL NOT BE REFUNDABLE.ALSO THE CUSTOMER CARE GUYS NOT RESPONDING PROPERLY TO THIS ISSUE.ALSO IF I USE INTERNET FOR NEXT 2DAYS THEY WILL CHARGE ON MY BALANCE.

COMPLAINT NUMBERS GIVEN BY RELIANCE COMMUNICATION ARE[protected] AND[protected].

PLEASE I REQUEST YOU TO SOLVE THIS ISSUE AS SOON AS POSSIBLE.

REGARDS,

RAHUL PATHAK
LAXMINAGAR,DELHI
[protected]@gmail.com

[protected]
[protected]

Dear Sir/Mam,



This is to bring to your kind notice that I have a relainace broadband connection

ID[protected]

Account No[protected]

Billing Account N0-[protected]


I have not sent any request for new connection. I got a mail on 26.08.12 of payment of Rs-500/- towards my account through cheque. I have never done any part payment or through cheque. I just want to confirm who has done the payment and for what purpose. I got a call from[protected] today that please confirm me the address we want to install the new connection. I was shocked how can this poosible. without my permission and ID-Proof it can be possible. Details of mail received is..


Transaction detail
Relationship Number-[protected]
Subscriber Number-null
Payment Date & time[protected]:19:36 PM
Payment Amount- (Rs)Rs. 500
Payment Towards-Invoice
Payment Mode-DD/BANKERS CHEQUE


Please note down following points
1.I have only one connection as per details above.
2.My contact no is only-[protected]
3.My email Id is only [protected]@gmail.com
4.I have not given any details or permission for new connection.

Regards,
Gunjan
[protected]

I am reliance user, i have Almost 5 complaints number but still they are not providing me the right solutions.

Below are my Mail which i have sent on their mail "[protected]@relianceada.com" on dated[protected], earlier i have also sent mail on dated[protected] Complaint number[protected]

Dear Customer Care,

Still I haven't received any reply from Your side . And again continuous i am calling to Your customer care, but issue doesn't resolved.
From the past 15 day's i have Called you on regular basis.Each and Every time Your executive told me We have unsubscribed your VAS Saragama WAP, but on daily basis my Account got deducted INR 5.00. and again i have to call Customer care to waive off.

Is this your business to deal with Customer.
I have another Complaint Number:-
[protected] on Dated[protected]
[protected] on Dated[protected]
[protected] on dated[protected]
and on[protected] You have Also Deducted INR 5 from my account VAS Saragama WAP time 20:57:18
On[protected] You have Deducted 2 times INR 5 from My balance for Service VAS Saragama WAP time 17:04:53

Kindly take Serious Action on my Above request.

Regards
Apurv Gourav ([protected]@gmail.com)

i recharged my no.. [protected] with 75 rs .. in 75 i was expected to get 66 tt and call rate of 1.2p/min.. i received a message of successful recharge but i dint get any balance and even the plan of 1.2/min is also not activated. when i contacted the customer care they said it is for customer who get there number recharged for the first time.. but this thing was not told by the shopkeeper who sold me the plan.. its there responsibility to get there executives to explain each plan to them.. so i want them to get my money refunded.. or they wont have accepted the recharge request..please resolve my case . i am a loyal customer of dis reliance but now thinking of switching to other service provider

hello sir,
My mobile number is [protected], is taken newly on 30/09/2012 from one of the reliance retailer in shop in Vishakapatnam, East Godavari Dt, Andhra Pradesh. I have submitted all required documents on sunday, but it was not activated yet. Retailer said like it was activated with in next day afternoon. But still it is not activated. So I wish to register a complain against The Reliance Mobile Store and Reliance for not helping the customer.

New SIM RSN Number is :[protected]


Please note my alternate contact number: [protected]
Thanks and please solve my problem as soon as possible.

This is about the billing malpractice used by Reliance for the NetConnect service I had from them. Reliance has been billing me (possibly intentionally) from day one since I took the service. I had 4 month pre-pay unlimited service. They put me in the wrong plan and kept on sending me huge bills every few days. I had to make multiple calls each time before they would agree to their “mistake” (which I doubt was a “mistake”) and issue me a reversal of the charge. You can see sand verify it from the number of charge reversals to the account. In fact, they would suspend the service and I ended up paying for service which I never got. I have many business meetings with my USA counterparts in the evenings which I had to miss because of them. I bought the card from their salesperson Mr. Syed ([protected]) who knows the mistake and tried to help me but could not do so each time.
Once the pre-pay period of 4 months was over, I asked them to put me on monthly unlimited plan. It was about 1000 rupees per month. Soon, I again started getting billed for “excess bandwidth used”. My ordeal started again. Every time I called they said they will take care of it but they kept me on the wrong plan and billed me 5 to 10 thousands rupees before correcting the plan. But the old charges remained in my account and they continues harassing me. I later learnt that they seem to be indulging in such practice often. A quick search on internet brought me 100s of cases where consumers were put on the wrong plan and billed huge amounts.
I should have actually filed the case against them for wrongful billing, suspending the service and still charging, etc. But I didn’t want to spend time on them but now I have started getting random calls on their behalf asking for money and therefore forced to write to you for your intervention.
Thanks for your time and understanding.
Phone number for the NetConnect service: [protected]

Dear sir/mam

It is with great agony that i wish to draw your kind attention towards unwanted phone calls and sms received to me .I'm the customer of reliance with mobile number [protected] this mob no is already has been registered in DND but still unwanted voice calls and sms are continuously come.Previously i have been submit complained regarding unwanted phone calls and sms on 8 AUG 2012 but i didn't met with any advantage of this one


When i'm registered in DND then why you send advertising calls and message? I'm a businessmen and don't have a single minute to pick up ur idle phone calls.i have no interest in ur product and services I feel irritation when ur ring comes during dealing with clients

It's the violation of TRAI rules and regulation Why Reliance doesn't follow legislation, regulations and policy of TRAI ? Don't compel me to go in the shelter of TRAI

Now I am thinking to switch from Reliance to VODAFONE.This providing good customer service and better connectivity from Reliance
I feel confident of receiving a favourable and helpful reply.I am quite hopeful that you will take a prompt action and oblige.

THANKS

With Regards

JAI PRAKASH GOYAL
[protected]@yahoo.com
[protected]

dr sir/ madam,

i am getting calls from reliance net connect customer care exec twice or thrice every wk for about 3 months. the prob is i am getting calls for some wrong person and i have already informed the rel cc exec that this num does not belong to them. they are asking me to pay the bill for postpaid net connection. i do not own any of the rel postpaid connections and they are asking in the name of " RAMASUBRAMANIAN".
i am really frustrated that i have informed several times the cc exec that this is not his num and u r calling someone wrong. even yest i got one cal from rel cc and she spoke in ill mannered way.
i have complained several times and still no proper response. i have tweeted them also and msgd in fb form in their site. if this continues really i wil take necessary actions.
if they cannot provide gud customer support why do they need to run the company? irresponsible people.