Reliance Communications Complaints & Reviews

Dear sir
my name is Jony jaat,and my mobile number is [protected] from Haryana.My problem is this,i send many messeges to port code but 1901 reply your request could not proceesed this time please try again later.i call many time in Reliance custmoer care also but they r telling me many excuses as system updation n server busy etc.That is my problem kindly solved my problem. u also contact me on-[protected]
Thanksfully
from jony jaat

i have lost the sim card as mobile no [protected] and i have also given email to company for closing of sim
on 26/04/2013 but company have not closed the sim card till now i am hyderabad at this time and mobille
phone had left at home for family using i cannot purchase the duplicate sim because i am at other state
because my signature,id proof ,photograph sim cannot be purchased so please close the sim card for
unauthorised usage

I have been using MTNL Broadband Internet connection since past 2 years, when a Reliance sales person came to my office desperately wanting to sell its 4 Mbps plan (INR 1100/mnth). This was around 1st week of Jan’13. He kept on persuading me for 15 days till I decided to give it a try. He promised to include free installation (which he didn’t later) and took INR 600 advance cheque. I had to buy a separate modem for INR 600, which wasn’t communicated, to me before.
After the installation, on 24th Jan’13, it worked for 3-4 hours, and I lost the connection, forever. I complained to the Reliance Customer Care. They registered my complaint but never reverted back. This happened for at least 5-6 times. The sales man who came to my office said just forget it; don’t pay any money to Reliance. I never got my INR 600 back either.
After few months, today morning I received a call from Delhi Police saying a case has been registered in your name for not paying money to Reliance. The Police along with their Advocate threatened me to pay INR 1387, or else bear the consequences.
I was shocked to believe that a mega brand like Reliance Communications can stoop down so low, morally and ethically. By far the worst ever experience, ashamed and disgusted.


Note: My Billing A/C No. is [protected]

Dear Sir,

My SIM card no is: [protected].
My SIM card was previously prepaid, a call was made by company to me that a plan offered to me 599 rupees for one month charges payable and enjoye the service in reliance. Hence, the request accepted me and my mobile number convert in Postpaid. I have been paid 150 rupees and also a address copy and one photo of me to reliance communication for start to service. After 2 days the service begin, i agree, but, few days my mobile number service suspended. when i call to reliance service provider than they told me a reliance communcation member went your address, where you were not found, so, your service has been suspended due to vierfication is negative, and also said me that the reverification requets also been made and after three days the service restart, i agreed.this time i say to reliance service provider that i am a govt employee, i am not present any such time, when you reach the address of me. But, few days the service resuspended due to same said in above. totally six days suspended the service and bill is 599

is this a fare job reliance employee done ?
if my address was wrong then how i got my bill.

if reliance want then i can give the third party contact nos who are working on behalf of reliance and
because of then we(customer) are facing problem.

Sandeep Nitharwal
[protected] (suspended no)
[protected] Alternative No.

Dear Sir/Mam,
I am Piyush Galiyawala. I have go for Mobile Number Portability for Mobile number [protected] from Reliance CDMA to Vodafone. For that I have paid 437/- to Reliance as per my last bill on 05/12/2011. At that time i have paid some extra money as per Reliance due to some problem in my bill and they told me that it will refunded to me within a 6 months. Till now i don't get my single rupee from Reliance. So take some action and give me answer as soon as possible for you.

Piyush Galiyawala
Mob Number:- [protected]
E-mail Id:- [protected]@gmail.com
Postal Addres:- 33/A, Sainath Society,
Nr. China Gate,
Althan, Surat-395017



Thank you,

Hi All,
I have got my Reliance Internet connection and My Plan speed is 1 Mbps and my user id is[protected]. I got the connection on April 2013 and now it is June till now i facing the very low speed problem.After 8 PM i am getting the speed of 20 kbps . I have called the customer care several time and they are saying that there is an outage issue all over India and they are trying to get excuses for every time i called them. I have relay fed up with their bad services.I have taken the bad decision of choosing Reliance Broadband for low monthly rental when i compared to other Internet services providers. Please guy's don't go for Reliance as they are facing Outage issue all over India and don't waste your valuable Time and money .

Hello...

This is Santha, who was using the Reliance Data connect ([protected]). At the time of purchase itself, they had promised to get me Mcafee Anti virus for one year but i had not received it. I had called their customer care for the umpteen number of times, they will promise to send it but still i had not received. Well i ignored myself of having promised about this offer. It has been a total distress to me after 6 months, the data card itself was not connecting properly when I enquired few of my friends and they said that they have the similar complaints with reliance data card. Every month, I was getting calls from the reliance people to have the payment and was treating me well to get it paid on right time. I have also logged my complaints at all their calls but none guided me or responded for this alone, some promised to send a customer service person to home but never had they done so. I have been tired waiting for it and paying them of course. In months it become too horrible, the data card stopped responding itself but I keep getting the bills and calls for money. I don’t know why they are all this money minded and not caring about customer service itself. What is the use in getting paid alone from your customer when they are not happy with your service? In my case, I am not even able to utilize the need of buying this product but still your people keep forcing me to buy. At the end of my frustration, I have told them I am unhappy and don’t want to be a customer of Reliance itself and they said fine but pay the bills. Till now, I haven’t got a single person responded to my device problems.. How worst way of handling your customer is this? These days am getting calls from different unknown numbers threatening me to pay. ([protected], [protected], [protected], [protected]) still I am trying to explain my problems but they aren’t so responsive and simply money minded. I have their calls recorded in my mobile, you can also have the samples of the way their employees service the customers in vain. Even now I am ready to pay if you have valid record of my usage and stuffs? The device itself is at non usable state and I don’t understand where these bills come from?


Thanks
Santha

I had brought Hitachi Split AC(Kaze) from Reliance Digital, Janakpuri(Delhi) on 22nd May-2013 with EMI on 32000 from Kotak credit card no.[protected] with processing fee of 999 for 9month EMI.My bill no. is #0028.

But I have received My Kotak Credit Card bill of amount 32000 on[protected]. It means Amount not converted into EMI.

So please do the needful.

Parveen Tanwar
743, pocket -B, DDA LIG Flats, Hastsal - 110059,
Vikaspuri, Delhi.
Mobile - [protected]

I am the user of Reliance data connect from September 2012. And the data card is now in warranty period. but i found a problem with the data card and none of the systems are able to detect the device. and when I reached out to The reliance customer care for help - assist on the same. they are asking me to visit the reliance service center which is 40 -45 KM from my place. not ready to replace. then I asked them to block the data card for time period. because I am unable to use it and there is no point in paying when you are not able to use the service. they are not even ready for it. they dnt even care to send some one to get the instrument checked by some technical person.

Its not fair enough to take money when the service been not in use.
I am very much upset with this service.

Hello, I am using the Reliance GSM number From almost last six months my mobile phone balance is being deducted by Rs. 3 every 5-6 days in the name of VAS USSD services. I did not activate any such service. So please stop deducting my balance in the name of the said service and refund the deducted balance ASAP
T.PONNAR

Sir, i was port out my number [protected] in Reliance(Punjab) in january,2013. which is above 5 months ago now. but without any msg and call, they reject my proof and close my number on june11, 2013. and i submitted my documents again on june 12, 2013. but my number is not start yet. but today(june17, 2013) reliance customer care told me that you have to submit your documents again but only your blood related. This is not make any sense. firstly they have to inform me before two days that your proof has been rejected for any issue. please submit your proof. and after that when i discuss this issue, then they must be told to submit the documents of blood related, so that i can start my personal number as soon as possible with little bit difficulty. This is my personnal number and i am businessman, which i have to face many problems. and i have to face many losses also. i request to you Take Action Immidately on this company(Reliance Telecommunication) as soon as possible. and start my number also. I will be very Thankfull to you. My alternate number is [protected]

THANK YOU

Sir,
My mobile no is ported from Reliance CDMA to BSNL , after successful porting lot of SMS received from Reliance for recharge ., This is too cruel and making disturbances. So request you to close this issue and collect penalty from reliance against disturbing customers
Mob no is [protected]
Please do the needful

Regards
Aneesh [protected]

My mobile no.is [protected]. I have a SMS pack activated on my Mobile. I have requested many times to deactivated through SMS and calling Customer Care. Every time they deactivate on my request but it is activated again without my request. I called several times to Customer care, but I didn't get any satisfactory answer. Even I mailed to their Customer care, they didn't replied to it. Even when I call Customer care they cut the phone with completing my call. I am frustrated from it now. Can you help ?

As per the captioned and per several ensuing complaints I wish to bring to your kind attention the appalling state of affairs with regard to the services provided by Reliance Communication.

1) First my Telephone Line 0223066.... has been down since early May 2013

2) Despite several calls to customer care, I continue to receive several false promises from the helpless Agents who lack the empowerment to keep the consumer happy.

3) After the 5th call almost 1 month later, I called and discovered that there is a line fault

4) Few days later a lady called from a 391... Number inquiring if the line was working

5) All this time the agents have been promising a full waiver

6) In the middle of June I receive a call from an agent asking me to pay my bill. I asked "for what," and he said "pay first and then we will send an a service agent to your house". (This is the standard of service a regular paying customer receives). The only reason I did not pay is because I was told that if the line is not working you will get a waiver.

7) Despite having a dead line, I spoke to agent Deepak Singh who said that if I pay he will send a technician home. I paid in five minutes because the sum was a measly Rs.420

8) No technician or agent has called me since.



Moral of the Story: The best department in Reliance is the bill collection department. They are fast, efficient and even threaten loyal customers.



Reliance needs to get its act together and provide some world class service to loyal and honest customers.



Please assist in remedying this persistent problem from a corporate giant that continues to grow in leaps and bounds



Best Regards!


Dominic

It is a matter o[censored]tter disgrace, that reliance has caused me trouble second time in past a month.
This time
On 11th June, 2013 Rs-26 were deducted from my account for auto renewal of message pack and then refunded on the same date.
On 12th June, 2013 Rs-26 were again deducted from my account for auto renewal of message pack but unfortunately it was never refunded!
On 13th June, 2013 Rs-26 were again deducted from my account for auto renewal of message pack, which was successfully renewed.
Despite of logging a complain on 13th June itself my balance wasn't restored!
Calling your customer services has caused me nothing but disgrace as now on 15th June, 2013, your customer service executive was being impolite and improper and kept asking for my personal details on denying to which he said due to some technical mistake he can’t help me and asked me to call after some time.
I want my balance (Rs 26) to be restored immediately on my number [protected]
And kindly appoint a few decent customer care executives at work.

Today I brought a paper recharge coupon for my Reliance GSM number [protected] and accidentally wiped out some numbers on it while scratching to reveal the pin.I was trying to get my pin correct and then reliance barred me from recharging .Whenever i try to recharge,it tells me that i have been barred from the service.kindly fix this problem as soon as possible so that i can continue using my reliance sim.
Sheela Meena

I am using Reliance Net-connect broadband for last 5 months and it worked fine for just 3 months and after that i started facing network problems.There is continous network ups & downs with zero speed. I raised several complaints about this to customer care but they were not able to solve this issue till now. When i approached the dealer from where i bought this device he told me to submit him a complaint no with my address so that he could do something but don`t know why your cc did`t accept my complaint they just say that there is network updation going on but this problem doesn't finishes So i request u to look after this and provide me a complain no.
I am expecting some sincere reply from your end as soon as possible.

Details for your ready reference:

Name: Trikamdas Bhanushali
Address: Plot no -1603,Opp Umiya Saw Mill,III rd Phase,G.I.D.C Ind Estate,Umbergaon
Mobile # [protected]
Reliance Broadband net-connect number – [protected]
Mail ID : [protected]@gmail.com

I have applied for a broadband connection on May 15th. So far no response is received from you. I have called to the customer care multiple times. It is very frustrating not to receive any info from reliance. Please show some responsability and some dedication towards your work.
Name: Nagarjuna Reddy
Contact number: [protected]
Connection CAF number: [protected]

Reliance Agent Name: T.Shankar
Contact number of Agent: [protected]
Amount paid: 1150rs

dear sir/ madam, I recharged with 160. On 13/06/2013 and with 50 on 14/06/2016. But I did not get balance for both recharges. I talked to customer care many times from different numbers but they did not resolved the problem. One of the customer care executive told me that me balance will not be refunded untill I recharge his personal no. With. 25. It us irritating. I want to put an FIR against rcom

Dear Sir/Madam,
I'm severely depressed by the stupid & worse actions of RCOM!
I'm asking the RCOM Customer Care people to cancel my connection since October 2012 & it has not yet cancelled upto now.
I have called them a many times about this i.e;s to cancel my broadband connection but every time the reply I get is "It is being Processed" or "You are not available when we call for the Cancellation"
Upto now I have wasted a lot of my time & money calling the Reliance care & going to Reliance Outlet.
I just want to ask the Reliance Executives that How many Years it would take to cancel my Reliance Broadband+ Connection.
If it was a prepaid Connection better I 'd have thrown it away a few years back
By my bad luck it was a postpaid connection & I've paid more than Rs2000/- without using anything
I was completely vexed by their attitude
I have all the bills and some complaint numbers that I got when I called the customer care executives.
So here by I request you to show me a way to get free from this Service.
If possible I want to file a case against Reliance for being a big headache for me from the past 7 months.
I hope I'll have a quick & satisfactory reply...!
I'm also available on [protected]@gmail.com
Thanq!!!
-Sashank!