[Resolved]  Reliance Prepaid Mobile — Hidden Charges debited to my account

They do the same to me, shamelessly. Everytime they deduct my money and tell that I only subscribed for that plan. Even when I ask them to deactivate, they keep charging me again and again and again. Their customer service is the worst I have ever seen. Rude, irresponsible and unethical- even cutting calls and telling lies that no complaints were previously registered. Highly inconsistentn

Hidden Charges debited to my account
I have Reliance Prepaid Connection having no. [protected] since several years. I deposited Rs. 100/- last week and I had made hardly a phone call of Rs. 5/- form last week till todate, to day I enquired on *333 then balance told to me was Rs. 68/- and this type of complaint was lodged by me several times but as soon as i deposit money immidiately they deduct Rs. 30 towards monthly caller tune without asking and without being activated.

Reliance Communications is violating Basic Consumer Rights by forcefully subscribing its various other services like Caller Tunes, Hello Tunes, Jokes Service, Games Service, R World, Bakwas Service, etc.to Prepaid Mobile users and deducting money by cheating the Mobile users. Even after Registering my no. in dnd registration, I am getting a lot of caller tune calls from Reliance Communications irritating me. It has forcefully subscribed me to R World, Caller Tunes and Bakwas Jokes Service and deducted money from my account without my knowledge and even after my Prepaid balance has become Zero at the moment, I have received a SMS from Reliance Communications saying that it is renewing my Bakwas Service and debiting money to my account - clearly cheating and defrauding the consumer. Reliance Communications is forcefully subscribing its prepaid mobile users to its various services like R World, Caller Tunes, Hello Tunes, Missed Call Alerts, Bakwas Jokes Service even without knowledge of the mobile users and deducting money from consumer's account and its Customer Care No. 1909 call centre staff is very arrogant and do nothing for customer service and do not refund any money deducted as explained above. I would like to request Consumer Forum to take penal action against Reliance Communications for defrauding Consumers.

I am facing the same problem regarding some service call Bakwas sms which I have never applied when asked the customer care executive Ms. Sabiya Shaikh the mot arrognat and vernac background person replies that I have applied for the same which she cannot confirm me when I have applied that means she is lying. Also infact she started blaming me that why have you not unsubscribed with the same in time. Every month they deduct without my knowledge Rs. 30 for this stupid service. I have never seen such kind of forced services in my life why should we pay for something which we never wanted. Where is democracy? where is nodal officer, these nos and emails never get answered? I have also written to DOT and TRAI but with no response. I thnk reliance pays their officers also to keep shut for this kind of complains. I would like to request consumer forum to take penal action against Reliance Communication for defrauding consumers in a very big way. I would like to take stict action against the constumer care executive who comes from uneducated background to companies by bribing the reliance company people and then answering in the most rudest way

thanks and regards

tirath shah

I am also facing the problem with this Bakwas service. Even i[censored] want to unsubscribe service it is resopnding as the pack is not available. try with correct code. ??

PRANAV WAILA

me 2 same problem.

this is very true .. this happened to me also... i have complained lots of time but there is no action taken...

maybe now ppl myt knw hw d AMBANI'z made a fell of money...

KARLO DUNIYA MUTHI ME it was only 4 d AMBANI'z n not 4 d customerz...

finally puri duniya AMBANI'z k muthi me hai ab...