[Resolved]  Safexpress Courier — extra charges

safexpress courier


SEE THE BELOW COMPARISON

SAFEXPRESS IS CHARGING FIVE TIMES MORE THAN OTHER COURIERS

1, GR NO 18450223 FROM LUDHIANA TO FARIDABAD TO PAY
CHAGED WEIGHT 50 KGS, GOODS VALUE 19156
BASIC FREIGHT RS 300 (TOTAL 900/-) AND YOUR PEOPLE ASK FOR 1000 TO CONSIGNEE
FOR THIS SAME SERVICE D2D AND PATEL COURIER CHARGES ONLY RS. 250/- EVEN BETER SERVICE THAN YOU.


2, GR NO 8450221 FROM LUDHIANA TO DELHI TO PAY
CHAGED WEIGHT 40 KGS, GOODS VALUE 22940
BASIC FREIGHT RS 240 (TOTAL 1096/-) AND YOUR PEOPLE ASK FOR 1196/- TO CONSIGNEE
FOR THIS SAME SERVICE D2D AND PATEL COURIER CHARGES ONLY RS. 200/- EVEN BETER SERVICE THAN YOU. (THIS CHARGES 300/- MORE EVEN WEIGHT IS LESS THAN THE FIRST ONE)


WHAT IS THIS You are charging five times extra than all other good courier companies and your delivery guys also demands Rs 100 extra than bilty.
and the delivery is three days to delhi or Faridabad
our consignee forced us to send these goods back to us due to overprice freight
Was this information helpful?
No (1)
Yes (2)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

One consignment was sent through safexpress under Regn No 18423299 on 22 Jan 2009. But till date the consignment has not received.
not only is safexpress costly but also inefficient and irresponsible. we should never use this sevice
one of my courier was booked on 20 .8.09 to siliguri from delhi .Even till this date that is 25.08.09,
time 4.00pm i have not received the document.this is not expected from a well reputed company as yours.i just want you to please look into this matter and see that some real strict action is taken against siliguri office.
my courier no is .20451986 .in the name of meetu singhal from delhi to siliguri


meetu singhal
consignment number 31641696
One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.
Firstly the weight of my books was 18 kg but they considered it as 20 kgs. This is also fine but initially while giving, they told that total amount I have to pay is Rs 990 but after receiving they increased the price to Rs 1228 by adding again cgst and tps. I want to ask them, is this the way of making money is good. We are students, we have to think 100 times before spending for such things, this is so bad and unexpected from them.
Firstly the weight of my books was 18 kg but they considered it as 20 kgs. This is also fine but initially while giving, they told that total amount I have to pay is Rs 990 but after receiving they increased the price to Rs 1228 by adding again cgst and tps. I want to ask them, is this the way of making money is good. We are students, we have to think 100 times before spending for such things, this is so bad and unexpected from them.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1063
    Pending
    205
    Resolved
    717
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information